Alarm.com for Business Reviews & Product Details

I love how good the mobile app works! I don't have to have my key card to be able to get into my office seamlessly. Review collected by and hosted on G2.com.

I did have to reconfigure my app a few times for it to work but after that, it worked great Review collected by and hosted on G2.com.

Alarm.com has been listening to customers and advancing in useful ways. Everytime I've had a negative critique it's been matched shortly after with a solution before I even have a chance to voice it. It's a very intuitive product that can be easily managed from a phone on the go or web portal on your computer. I look forward to the future as a customer. Review collected by and hosted on G2.com.

There needs to be better direct to customers support, I hate having to ask my partner to ask if you guys have a feature or what the best way to do something is....a portal that connects us with other customers would help

Needs more high level adjustability, sometimes it would be nice to modify one rule one time vs 70 times for each office Review collected by and hosted on G2.com.

Alarm.com has proven to be a highly effective and scalable solution for integrated security and automation needs. The platform is exceptionally easy to use, with a clean interface and intuitive controls that make system management accessible even for non-technical users. One of its greatest strengths is its modularity—allowing organizations to tailor deployments by adding or removing components based on operational needs.

We’ve been able to centralize intrusion alerting, door access controls, smart thermostats, fire alarms, and CCTV into a single cohesive system, significantly improving efficiency and oversight. Additionally, Alarm.com regularly releases new features and enhancements, which are generally included at no additional cost—this is a major plus from a value standpoint. Review collected by and hosted on G2.com.

Most of the hardware is great, but some components have room for improvement. For example, certain wireless temperature probes could be more robust and reliable. Also, while software features are included, taking advantage of newer capabilities often requires purchasing upgraded hardware, which can be a budget consideration. Review collected by and hosted on G2.com.

The ease of use is the best thing about alarm.com, and the reliability of the service is the best thing about alarm.com, the ability to obtain data in a couple of clicks is also really great. Review collected by and hosted on G2.com.

There are licensing fees for the access control and the cameras Review collected by and hosted on G2.com.

The ability to manage all 25 locations from a single platform has simplified our security operations significantly. We can easily arm/disarm systems, and manage user access remotely. Review collected by and hosted on G2.com.

There are a few items in the mobile app that should be placed or named differently but for the most part it works perfectly for our needs. Review collected by and hosted on G2.com.

Alarm.com provides a intuitive platform for its users while continuing to maintain its ease of use for an end user. The general status of systems and business insights the ADC platform provides has been imperative in providing support to our field teams. ADC is second to NONE! Review collected by and hosted on G2.com.

Abilities to remotely control on site video displays. Ability to connect directly to CSVR without going through the cloud. Ability to remotely support intrusion systems to add wireless devices. Review collected by and hosted on G2.com.

We enjoy the Alarm.com dashboard because it's easy to manage multiple locations from one place including alarm, door, and cameras. It meets the price point and features we need. Review collected by and hosted on G2.com.

We lack some of the programming and detailed features that are either not permitted by our installer or not an option on Alarm.com Review collected by and hosted on G2.com.

The strongest reason to join Alarm.com is their ability to merge different tools in one platform to optimize any project. Review collected by and hosted on G2.com.

There are room for improvement in ther CCTV interface and infrastructure to optimize visualization and research. Review collected by and hosted on G2.com.

It is easy to manage multiple buildings or sites as well as giving access to as many people as you need. Access can be given through a website, phone application or by just assigning local access with a code. Review collected by and hosted on G2.com.

Customer support is only as good as the company you are using. Alarm.com is only the management website that lets you access your alarm system. Our system is through Northwest Security Inc. and they have been pretty good with getting back to us on issues that we had in the past. Review collected by and hosted on G2.com.

Using the enterprise dashboard we are able to efficiently access and control multiple sites as well as control user access at all of our locations. Updating or removing access has never been easier. Alarm.com reports have also been a great resource to get a snapshot of a location's activity. Review collected by and hosted on G2.com.

Nothing to dislike. This industry tends to be slow to innovate but Alarm.com seems to always be ahead of the rest. Review collected by and hosted on G2.com.