--- title: Lumana Reviews meta\_title: 'Lumana Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 60 reviews by the users' company size, role or industry to find out how Lumana works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 60 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- ### Lumana Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value Lumana's **Agentic AI approach** , enhancing physical security with intelligent alerts and real-time threat detection. [(8 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2312658&qs=pros-and-cons#reviews) Users value the **intelligent alert notifications** of Lumana for their timely and proactive security management. [(8 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2357243&qs=pros-and-cons#reviews) Users value Lumana's **Agentic AI approach** , enhancing security through intelligent alerts and real-time threat detection. [(8 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2357283&qs=pros-and-cons#reviews) Users praise Lumana for its **ease of use** , noting quick setup and intuitive features that streamline operations. [(6 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2312624&qs=pros-and-cons#reviews) Users value Lumana’s **efficiency** , which dramatically reduces investigation time and simplifies security management processes. [(5 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2248201&qs=pros-and-cons#reviews) Users report **inaccurate detection** with alerts and recognize the need for improvements in facial recognition features. [(4 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2248212&qs=pros-and-cons#reviews) Users experience a **noticeable learning curve** with Lumana, particularly in understanding its advanced features and setup. [(3 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2395997&qs=pros-and-cons#reviews) Users face **camera issues** such as unreliable PTZ function and problems with GPIO, impacting functionality. [(2 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2395976&qs=pros-and-cons#reviews) Users face a **difficult training** process due to the extensive AI capabilities, impacting the setup of advanced features. [(2 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2443387&qs=pros-and-cons#reviews) Users highlight the **missing PTZ presets and unreliable GPIO functions** , which detract from the overall experience with Lumana. [(2 mentions)](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2395993&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Lumana ##### 1. AI Technology Users value Lumana's **Agentic AI approach** , enhancing physical security with intelligent alerts and real-time threat detection. [ See 8 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2312658&qs=pros-and-cons#reviews) See Related User Reviews ![Michelle Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle Y.") MY Michelle Y. Small-Business (50 or fewer emp.) 5.0/5 "From Reactive Video to Real Time Intelligence" What do you like about Lumana? I like how Lumana turns the cameras we already have into real time intelligence, delivering fast alerts, edge based AI, and investigations that take m ![Telesphere S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Telesphere S.") TS Telesphere S. 5.0/5 "Excellent product, highly advanced technology" What do you like about Lumana? Easy of use, setup, and smooth AI capabilities ##### 2. Alert Notifications Users value the **intelligent alert notifications** of Lumana for their timely and proactive security management. [ See 8 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2357243&qs=pros-and-cons#reviews) See Related User Reviews ![Michelle Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle Y.") MY Michelle Y. Small-Business (50 or fewer emp.) 5.0/5 "From Reactive Video to Real Time Intelligence" What do you like about Lumana? I like how Lumana turns the cameras we already have into real time intelligence, delivering fast alerts, edge based AI, and investigations that take m AN 5.0/5 "Tech that works" What do you like about Lumana? The ease of use and the quick alerts. It was also extremely easy to setup. ##### 3. Artificial Intelligence Users value Lumana's **Agentic AI approach** , enhancing security through intelligent alerts and real-time threat detection. [ See 8 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2357283&qs=pros-and-cons#reviews) See Related User Reviews ![Michelle Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle Y.") MY Michelle Y. Small-Business (50 or fewer emp.) 5.0/5 "From Reactive Video to Real Time Intelligence" What do you like about Lumana? I like how Lumana turns the cameras we already have into real time intelligence, delivering fast alerts, edge based AI, and investigations that take m ![Telesphere S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Telesphere S.") TS Telesphere S. 5.0/5 "Excellent product, highly advanced technology" What do you like about Lumana? Easy of use, setup, and smooth AI capabilities ##### 4. Ease of Use Users praise Lumana for its **ease of use** , noting quick setup and intuitive features that streamline operations. [ See 6 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2312624&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Tech that works" What do you like about Lumana? The ease of use and the quick alerts. It was also extremely easy to setup. ![Telesphere S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Telesphere S.") TS Telesphere S. 5.0/5 "Excellent product, highly advanced technology" What do you like about Lumana? Easy of use, setup, and smooth AI capabilities ##### 5. Efficiency Users value Lumana’s **efficiency** , which dramatically reduces investigation time and simplifies security management processes. [ See 5 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2248201&qs=pros-and-cons#reviews) See Related User Reviews NB nadav b. Enterprise (\> 1000 emp.) 5.0/5 "Lumana is a super flexible robust Physical AI platform" What do you like about Lumana? By leveraging Lumana AI we maximize situational awareness and response speed with minimal staffing requirements. The system is heavily utilized, and k IW Imri W. Enterprise (\> 1000 emp.) 5.0/5 "Lumana allows very fast investigation following active monitoring in security envoierments" What do you like about Lumana? The AI and VMS combination is unique and drives investigation time to seconds ### 5 Cons or Disadvantages of Lumana ##### 1. Inaccurate Detection Users report **inaccurate detection** with alerts and recognize the need for improvements in facial recognition features. [ See 4 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2248212&qs=pros-and-cons#reviews) See Related User Reviews AN 5.0/5 "Tech that works" What do you dislike about Lumana? It can be buggy with some of the alerts. Such as I highlighted a product case and said notify me if something moves in this and it doesnt. ![Telesphere S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Telesphere S.") TS Telesphere S. 5.0/5 "Excellent product, highly advanced technology" What do you dislike about Lumana? No automatic IP change when the IPs of the cameras change ##### 2. Complexity Users experience a **noticeable learning curve** with Lumana, particularly in understanding its advanced features and setup. [ See 3 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2395997&qs=pros-and-cons#reviews) See Related User Reviews ![Michelle Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle Y.") MY Michelle Y. Small-Business (50 or fewer emp.) 5.0/5 "From Reactive Video to Real Time Intelligence" What do you dislike about Lumana? We had a learning curve a bit longer than anticipated but the Lumana team stepped in to solve that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 5.0/5 "Autonomous, Agentic AI Premises Protection with Real-Time Response and Alerts" What do you dislike about Lumana? The extensive AI capabilities result in a noticeable learning curve, especially when setting up advanced workflows and automation rules. Although the ##### 3. Camera Issues Users face **camera issues** such as unreliable PTZ function and problems with GPIO, impacting functionality. [ See 2 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2395976&qs=pros-and-cons#reviews) See Related User Reviews ![Telesphere S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Telesphere S.") TS Telesphere S. 5.0/5 "Excellent product, highly advanced technology" What do you dislike about Lumana? No automatic IP change when the IPs of the cameras change MF Michael F. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Experience with Outstanding AI Alerts" What do you dislike about Lumana? The PTZ function is unreliable and does not perform as well as it does when you are directly connected to the cameras. Additionally, we need PTZ prese ##### 4. Difficult Training Users face a **difficult training** process due to the extensive AI capabilities, impacting the setup of advanced features. [ See 2 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2443387&qs=pros-and-cons#reviews) See Related User Reviews ![Michelle Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle Y.") MY Michelle Y. Small-Business (50 or fewer emp.) 5.0/5 "From Reactive Video to Real Time Intelligence" What do you dislike about Lumana? We had a learning curve a bit longer than anticipated but the Lumana team stepped in to solve that ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Small-Business (50 or fewer emp.) 5.0/5 "Autonomous, Agentic AI Premises Protection with Real-Time Response and Alerts" What do you dislike about Lumana? The extensive AI capabilities result in a noticeable learning curve, especially when setting up advanced workflows and automation rules. Although the ##### 5. Missing Features Users highlight the **missing PTZ presets and unreliable GPIO functions** , which detract from the overall experience with Lumana. [ See 2 mentions ](https://www.g2.com/products/lumana/reviews?filters%5Bsentiment_snippet%5D=2395993&qs=pros-and-cons#reviews) See Related User Reviews MF Michael F. Small-Business (50 or fewer emp.) 5.0/5 "Effortless Experience with Outstanding AI Alerts" What do you dislike about Lumana? The PTZ function is unreliable and does not perform as well as it does when you are directly connected to the cameras. Additionally, we need PTZ prese ![Alain T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alain T.") AT Alain T. Small-Business (50 or fewer emp.) 4.5/5 "Highly Customizable and Reliable VMS Solution" What do you dislike about Lumana? The only challenge we had was figuring out Onvif controls so I could move my PTZ cameras through their app. ![Randall D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randall D.") RD Randall D. IT Security Administrator Mid-Market (51-1000 emp.) 7/31/2026 "Bridging Physical and Digital Security Operations" 5/5 What do you like best about Lumana? What really stands out is how smoothly Lumana fits into the security work we’re already doing. It doesn’t feel like another disconnected tool we have to manage. Instead, it bridges our cybersecurity and physical security efforts in a way that actually makes day-to-day operations simpler. Our teams aren’t working in silos anymore, and that kind of cohesion is hard to find. Review collected by and hosted on G2.com. What do you dislike about Lumana? If I had one wish, it would be more in-depth technical documentation. When we’re designing or scaling complex security architectures, having richer implementation guides would save our team time and reduce guesswork. It’s not a dealbreaker, but it would make rollout and troubleshooting much smoother for everyone involved. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Before Lumana, our physical security and IT operations teams often felt like they were speaking different languages. We needed a platform that could bring both sides together under one view. Lumana did exactly that. It gives us clearer visibility across systems and has genuinely improved how our teams collaborate. Now, instead of working around each other, we’re working with each other, and that’s made a real difference in how quickly and confidently we can respond to incidents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Donny G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donny G.") DG Donny G. Facilities Security Coordinator Mid-Market (51-1000 emp.) 7/24/2026 "Simplifying Facility and Asset Monitoring" 5/5 What do you like best about Lumana? Seeing everything in one place has changed how I manage our sites. Monitoring physical assets and facilities is now straightforward and reliable. Having cameras, access logs, sensors, and alerts visible in a single interface removes the need to jump between disparate systems. That unified view reduces clutter, speeds decision-making during incidents, and helps me maintain a clear, auditable picture of our environment. It feels designed around real-world workflows, not just technical checkboxes. Review collected by and hosted on G2.com. What do you dislike about Lumana? On the go, the mobile experience works well, but navigation could be smoother. When I move between live incidents and historical logs on my phone, a few fewer taps and clearer pathways would save time. It doesn’t break my work, but smoothing those small friction points would make on-the-go responses feel more fluid and less interruptive. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We used to monitor facilities by checking multiple systems and stitching information together, which cost time and sometimes delayed responses. Consolidating those data streams into a consistent, searchable place improves operational efficiency, shortens investigation time, and reduces the chance of missed events. For me as a Facilities Security Coordinator, that means quicker, more confident actions and clearer records for both operational follow-up and audits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Davinson S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Davinson S.") DS Davinson S. Healthcare Facilities Administrator Mid-Market (51-1000 emp.) 7/23/2026 "Lumana Brings Clarity and Control When Every Second Counts" 5/5 What do you like best about Lumana? When every second counts, our team finally has the clarity we needed. Lumana gives our team a level of visibility and control we didn’t think possible. In environments where every moment and every hallway matters, Lumana brings clarity: it organizes alerts, surfaces risks, and makes it simple for staff to act quickly and confidently. That peace of mind, knowing we can protect patients, visitors, and colleagues without getting lost in noise, is what I value most. Review collected by and hosted on G2.com. What do you dislike about Lumana? We see enormous potential, but some healthcare-specific conveniences are missing. Lumana is powerful, but I’d love to see it go further for healthcare teams. More built-in, healthcare-specific workflow templates and reporting options would speed implementation and make tailored reporting across patient areas even easier. Right now we can adapt the platform, but having those templates out of the box would reduce friction and help teams focus on care rather than configuration. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Fragmented signals have become a source of calm instead of chaos. Keeping reliable oversight across patient, visitor, and staff areas used to be a constant struggle. Silos, inconsistent alerts, and limited context made quick, confident responses rare. Lumana changes that by centralizing monitoring and turning fragmented signals into clear, actionable information. The result is safer spaces, faster response times, and a tangible reduction in operational stress. For care teams, that means more time focused on people and less on piecing together what went wrong. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Demetrius R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Demetrius R.") DR Demetrius R. Compliance Officer Mid-Market (51-1000 emp.) 7/14/2026 "Excellent Support for Audit and Compliance Processes" 5/5 What do you like best about Lumana? The audit trail is the real MVP for our team. Every action is logged and supporting evidence is stored right alongside it, so we no longer hunt through emails, chat threads, or shared drives. That single source of truth makes compliance reviews far less stressful and gives us clear, defensible records Review collected by and hosted on G2.com. What do you dislike about Lumana? Some compliance workflows required manual configuration to match our internal policies. The setup wasn’t hard, but it took time and a bit of back-and-forth. I’d like to see more prebuilt templates that align with common frameworks to reduce that initial configuration effort. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Before Lumana, audit prep meant pulling documentation from multiple teams and systems — a fragmented, time-consuming process. Lumana centralizes documentation and evidence, streamlines data collection, and improves accountability by showing who did what and when. As a result, our audit preparation time has dropped, internal handoffs are smoother, and audits feel much more manageable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nixon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nixon R.") NR Nixon R. Physical Security Manager Mid-Market (51-1000 emp.) 8/5/2026 "Automation That Enhances Security Operations" 5/5 What do you like best about Lumana? Lumana’s workflow automation is the most compelling part of the platform for us. It meaningfully reduces the burden of repetitive monitoring activities, allowing our team to redirect attention toward more strategic, high-value responsibilities that require human judgment and timely decision-making. Review collected by and hosted on G2.com. What do you dislike about Lumana? The only area that can feel somewhat demanding is the process of designing highly customized automation rules. It often takes a bit of experimentation and refinement during setup before everything aligns exactly with operational needs. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Lumana is helping us address one of our biggest operational challenges: the excessive time spent on manual workflows. By automating critical processes, it has improved overall efficiency, minimized alert fatigue, and created a more focused environment where our team can respond faster and work more effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emerson L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emerson L.") EL Emerson L. IT Manager Mid-Market (51-1000 emp.) 7/6/2026 "Modern Capabilities Without Replacing Existing Systems" 5/5 What do you like best about Lumana? Lumana was a breath of fresh air for our team. It plugged into our existing camera setup without forcing us to rip and replace hardware, which saved us a ton of time and money. The rollout was smooth, and we started getting useful data almost immediately, exactly what we needed. Review collected by and hosted on G2.com. What do you dislike about Lumana? Most of the equipment worked right away, but a few older cameras needed extra tinkering to unlock all of Lumana’s features. It wasn’t a deal-breaker, just some extra configuration work for our techs. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We wanted to modernize our surveillance without tearing apart our whole system. Lumana let us keep using the cameras we already invested in while giving us modern video intelligence, better insights, faster investigations, and more value from hardware that otherwise would’ve been obsolete. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anna L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna L.") AL Anna L. School Operations Manager Enterprise (\> 1000 emp.) 7/22/2026 "Supporting Safer and More Efficient Campuses" 5/5 What do you like best about Lumana? The ability to quickly review events across campus has been invaluable. It improves student safety and makes daily operations easier to manage, so staff can respond faster and focus on supporting students rather than chasing logs. Review collected by and hosted on G2.com. What do you dislike about Lumana? More education‑specific resources and training examples would help new users ramp up faster. A few templates or scenarios tailored to school incidents would reduce the learning curve for staff with limited technical experience. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Investigations that once took hours now take significantly less time. Lumana gives us fast access to relevant information and better situational awareness across campus, which leads to quicker, more confident responses and a safer environment for students and staff. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Alexander J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alexander J.") AJ Alexander J. Director of Physical Security Mid-Market (51-1000 emp.) 7/20/2026 "Accelerating Security Investigations with Better Visibility" 5/5 What do you like best about Lumana? Lumana’s investigation tools let our team slice through noise and see the full story. We can trace an event end-to-end, pull context from all sources, and rebuild what happened in minutes. That clarity turns guesswork into confident action. Review collected by and hosted on G2.com. What do you dislike about Lumana? The platform’s advanced investigation features are incredibly capable but not immediately intuitive. Analysts need scenario-based practice and ready-made playbooks to use those features at peak speed and under pressure. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? Lumana replaced a patchwork of tools and tedious manual handoffs with a single, coherent investigation workspace. That consolidation shortens time-to-answer, reduces missed signals, and gives us faster containment and clearer root-cause findings. Overall, our incident response is sharper and measurably faster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Michelle C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle C.") MC Michelle C. IT Solutions Manager Mid-Market (51-1000 emp.) 6/10/2026 "A Flexible Platform That Integrates Well With Workflow" 5/5 What do you like best about Lumana? Lumana fits into our current infrastructure from an implementation perspective. It adds more video smarts, but without adding unnecessary complexity or a big disruption. Review collected by and hosted on G2.com. What do you dislike about Lumana? Some features take time to get. Detailed guides would help with making it work and using the features. We need instructions to make it easy to understand and use. The features are complex and takes time to fully grasp. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We had a problem with getting all our monitoring tools to work together. Lumana makes it a lot easier to do that. This means we can get things up and running faster. It is less of a hassle for the team and it reduces the technical issues we have to deal with. Review collected by and hosted on G2.com. Show More 6/22/2026 Current UserValidated ReviewerSource: Organic ![Mohammad Hussain A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammad Hussain A.") MA Mohammad Hussain A. Owner Small-Business (50 or fewer emp.) 3/27/2026 "Smart and Practical Surveillance System" 5/5 What do you like best about Lumana? The AI-powered search functionality is the standout feature. In our previous system, finding a specific event (like a blue truck entering the loading dock) took hours of scrubbing through footage. With Lumana, it’s like using Google for our physical space. The interface is incredibly snappy, and the "Natural Language Search" actually understands what I’m looking for without needing complex filters. Review collected by and hosted on G2.com. What do you dislike about Lumana? While the cloud-hybrid setup is great for bandwidth, the initial indexing of archived footage from our legacy cameras took a bit longer than expected. I’d also love to see more granular permission settings for temporary contractors, though the current "User Roles" cover about 90% of our needs. Review collected by and hosted on G2.com. What problems is Lumana solving and how is that benefiting you? We were struggling with data silos across five different geographic locations. Lumana centralized everything into a single pane of glass. It has significantly reduced our "Mean Time to Discovery" for incidents. What used to take half a day now takes 30 seconds, which allows our IT team to focus on high-value projects instead of playing "video detective." Review collected by and hosted on G2.com. 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