What I like best about Coram AI is our ability to use some of our current cameras that may be older models and plug them into the modern Coram system. It's been a huge cost saver for us as we have some legacy infrastructure in place. It made implementation costs incredibly attractive.. Coram also has a very easy to use app, as well as web app. Everything is searchable, and the ability to detect movement at certain times makes searching for potential issues on camera a breezer. Review collected by and hosted on G2.com.

Nothing, really. It's a great system. We're very pleased with performance, support, and costs, and intend on continuing to grow with Coram. Review collected by and hosted on G2.com.

I can quickly find the footage I need without spending excessive time searching through video.

• Incident investigations: Video gives management another objective source of information when reviewing employee incidents, safety concerns, product issues, or questions about what happened.

• Operational visibility: I can use cameras for more than security—production flow, downtime, loading activity, equipment areas, and understanding what was occurring around an operational issue.

• Food security: The system can help establish who entered an area, when they entered, and what occurred around ingredients, exposed product, finished goods, cold storage, loading docks, and restricted areas.

• Employee protection: Footage can also protect employees by helping establish what actually happened when accounts of an incident differ.

• Management efficiency: Management cannot physically be everywhere in the facility. Coram provides another set of eyes when reviewing events across the plant. Review collected by and hosted on G2.com.

More prompts on instructions on how to use functions. Review collected by and hosted on G2.com.

Easy of use via the App or Web interface. Makes adding a new appliance or camera very simple and time efficient.

Also the time we did have a defective camera Coram was very easy to work with to get a replacement at no cost. Review collected by and hosted on G2.com.

I not a big user of their back end applications. But setting up a foundry to count foot traffic was not as easy as I would have hoped. I was able to do it . Just took a bit of work to make it happen. Review collected by and hosted on G2.com.

Coram’s natural-language search makes it quick and easy to find the video footage we need. It’s saving us a lot of time when reviewing clips and pulling footage. Review collected by and hosted on G2.com.

There are a few features I’d like to see, especially around face profiles, to help improve future results. For example, it would be useful to mark a matched face as “not that person,” and to have the ability to merge face profiles when they refer to the same individual. It would be nice for Coram to control the video OSF natively from their software as well instead of managing each individual software. Review collected by and hosted on G2.com.

The integration was seamless with our existing cameras. Our rep Dominick was extremely helpful and responsive. We have it running at 17 locations and it working very well. We are still in the process of setting the back end walls and such, which is very easy Review collected by and hosted on G2.com.

Two items we have asked to be considered is being able to leave a comment on Alerts, so that all the individuals know what was done with the Alert. We also would like a feature to "pin" an individual to be able to track them, versus having to describe them. But overall, very pleased with the product and the support. Review collected by and hosted on G2.com.

Flexibility is the word that comes to mind. From receiving trial equipment according to our needs, to bundling orders for multiple locations, the team is willing to work with me based on timing, financial, and operational variables in my company. Regarding the platform and products, it's top-notch. The browser UI is very similar to that of another well-known system. Deploying the NVR and cameras is simple, and the video quality and feature customization capabilities in the UI are great. Most importantly, no vendor lock in, so we have flexible options for compatible cameras instead of being stuck with a fleet of $1-$2k proprietary cameras that all need to be replaced at end of life. Review collected by and hosted on G2.com.

There's nothing to dislike. From what I've seen in my interactions with the sales team, engineering/support team, and the platform/devices themselves, I'm very satisfied. Review collected by and hosted on G2.com.

I really liked the support system they had. They were very helpful throughout the transition from our previous camera system. The NVR was easy to set up and was able to detect most of our cameras right away. The software and UI were also user-friendly and straightforward to navigate. The features were explained clearly, which made it easier for users who aren’t very knowledgeable about technology. Lastly, our tech representative Dom, was really informative through the process. Review collected by and hosted on G2.com.

currently, there are some features that we liked on our old camera system that is not on coram. But Coram was very accepting for features request. Review collected by and hosted on G2.com.

It is easy to understand and navigate my way around the platform with no training on the system. This helps us easily as we do not need to overly explain how to use the platform. Review collected by and hosted on G2.com.

In moments of when we need to review camera footage it can be a bit slow to load past camera feed. Review collected by and hosted on G2.com.

I love how Coram AI is extremely helpful in analyzing post-accident issues and determining potential security concerns. It's very intuitive to use and makes monitoring our parking lots for security issues much easier. I also appreciate that it's very easy to set up; it's practically a plug-and-play system where servers and cameras plug in and connect seamlessly. I find the AI assistant feature valuable because it allows me to use regular English to create queries, turning them into actionable searches quickly and easily. Review collected by and hosted on G2.com.

I think the only thing we saw was upon initial setup was some default camera names changed around a few times when installed, but it was easily remedied after the fact, very easy to edit and correct. Review collected by and hosted on G2.com.

Managing the system and cameras through the UI is straightforward and easy to navigate. The ability to use any ONVIF cameras is a definite plus, since it lets us update our camera system without having to buy new cameras, which was very cost-saving. The AI component is also really helpful, and we rely on it heavily for firearm detection. Review collected by and hosted on G2.com.

The initial configuration required some changes to each camera's frame rate, which was time-consuming, and we occasionally experience lag in video playback. Review collected by and hosted on G2.com.