--- title: Coram AI Reviews meta\_title: 'Coram AI Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 202 reviews by the users' company size, role or industry to find out how Coram AI works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 202 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Artificial Intelligence url: https://www.g2.com/categories/artificial-intelligence --- ### Coram AI Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **ease of use** of Coram AI, appreciating its seamless integration and user-friendly features. [(75 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374707&qs=pros-and-cons#reviews) Users appreciate the **responsive customer support** of Coram AI, ensuring quick resolution of any issues encountered. [(47 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374779&qs=pros-and-cons#reviews) Users value the **intuitive interface and comprehensive features** of Coram AI for seamless operation and effective client management. [(43 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374536&qs=pros-and-cons#reviews) Users find the **helpfulness of alerts** in Coram AI invaluable for safety and communication during drills. [(35 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374465&qs=pros-and-cons#reviews) Users praise the **high camera quality** of Coram AI, enhancing job performance and user experience significantly. [(29 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374375&qs=pros-and-cons#reviews) Users experience **camera issues** like freezing and delayed calibration, affecting overall functionality and video quality. [(13 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374679&qs=pros-and-cons#reviews) Users experience **lagging performance** with Coram AI, noticing delays in playback and camera transitions on mobile devices. [(9 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334957&qs=pros-and-cons#reviews) Users experience **slow streaming** issues, with audio delays and video lag affecting the overall performance of Coram AI. [(9 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334981&qs=pros-and-cons#reviews) Users experience **video playback issues** on mobile, including lag, grainy visuals, and inconsistent controls compared to the web interface. [(8 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335117&qs=pros-and-cons#reviews) Users experience **laggy playback** and connectivity issues in the mobile app, impacting usability and overall satisfaction. [(7 mentions)](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335296&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Coram AI ##### 1. Ease of Use Users highlight the **ease of use** of Coram AI, appreciating its seamless integration and user-friendly features. [ See 75 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374707&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you like about Coram AI? The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any q ![Tru C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tru C.") TC Tru C. Mid-Market (51-1000 emp.) 5.0/5 "Peace of Mind!" What do you like about Coram AI? Coram AI is super easy to use! Working in a clinic setting it is important to be able to maintain the safety of our clients and our staff, and Coram d ##### 2. Customer Support Users appreciate the **responsive customer support** of Coram AI, ensuring quick resolution of any issues encountered. [ See 47 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374779&qs=pros-and-cons#reviews) See Related User Reviews JL Jesus L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Outstanding Installation Support" What do you like about Coram AI? Cora was easy to set up in our environment. When we first contacted them, they mentioned it would literally be plug and play, and it really was that. ![Monica H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica H.") MH Monica H. Mid-Market (51-1000 emp.) 5.0/5 "Coram AI: Easy Implementation, Seamless Integration, and Impeccable Support" What do you like about Coram AI? Coram AI is a great tool to use in our school and we use it frequently for our safety and security procedures. The system was easy to implement into ##### 3. Features Users value the **intuitive interface and comprehensive features** of Coram AI for seamless operation and effective client management. [ See 43 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374536&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you like about Coram AI? The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any q ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Mid-Market (51-1000 emp.) 5.0/5 "Many of the Features Save Us Time" What do you like about Coram AI? There are two features I've come to find very helpful. The first is the license plate detection, the other is the Journey Path. Due to the nature of o ##### 4. Helpful Users find the **helpfulness of alerts** in Coram AI invaluable for safety and communication during drills. [ See 35 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374465&qs=pros-and-cons#reviews) See Related User Reviews ![Josh G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh G.") JG Josh G. Small-Business (50 or fewer emp.) 5.0/5 "Coram AI: Great for School Security and High-Alert Communication" What do you like about Coram AI? Coram AI has been a really good app for me. We use it at our school to support security and to communicate clearly during high-alert situations. CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you like about Coram AI? The fact that it is cloud based is great. I really like the browser GUI, it is very easy to use and navigate with minimal training. If there are any q ##### 5. Camera Quality Users praise the **high camera quality** of Coram AI, enhancing job performance and user experience significantly. [ See 29 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374375&qs=pros-and-cons#reviews) See Related User Reviews ![Summer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Summer H.") SH Summer H. Mid-Market (51-1000 emp.) 5.0/5 "Clear Images, Great Audio, and Easy to Use" What do you like about Coram AI? I like that Coram AI provides clear images and good audio and is pretty easy to use. ![Audrey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey G.") AG Audrey G. Small-Business (50 or fewer emp.) 5.0/5 "UPDATE: Great Software, Great Customer Service, Quick Feedback Turn around" What do you like about Coram AI? Previous Response: I like that I am able to zoom in and hear audio through the cameras. The multi-view screens are helpful when watching over a group ### 5 Cons or Disadvantages of Coram AI ##### 1. Camera Issues Users experience **camera issues** like freezing and delayed calibration, affecting overall functionality and video quality. [ See 13 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=1374679&qs=pros-and-cons#reviews) See Related User Reviews ![Amanda R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda R.") AR Amanda R. Enterprise (\> 1000 emp.) 5.0/5 "All Cameras at a Glance with Helpful Alerts and Custom Camera Walls" What do you dislike about Coram AI? I have noticed some of the times coram does go down, the cameras will freeze and it is a bit of time until it goes up again. When moving from screen t EL eddie L. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Access to Cameras Anytime" What do you dislike about Coram AI? if the website go's down we cant see cameras or login ##### 2. Lagging Performance Users experience **lagging performance** with Coram AI, noticing delays in playback and camera transitions on mobile devices. [ See 9 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334957&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you dislike about Coram AI? The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web G ![Tru C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tru C.") TC Tru C. Mid-Market (51-1000 emp.) 5.0/5 "Peace of Mind!" What do you dislike about Coram AI? There is a small learning curve when learning how to navigate and save clips, but that is just part of learning how to use a new service. I do wish do ##### 3. Slow Streaming Users experience **slow streaming** issues, with audio delays and video lag affecting the overall performance of Coram AI. [ See 9 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2334981&qs=pros-and-cons#reviews) See Related User Reviews ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Mid-Market (51-1000 emp.) 5.0/5 "Many of the Features Save Us Time" What do you dislike about Coram AI? The biggest downside for us is mostly due to adjusting from an on-prem system. Scrolling back through footage to find an exact moment takes a little l ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for Monitoring Clinicians, But Audio and Video Need Improvement" What do you dislike about Coram AI? Sometimes the audio is hard to hear and the video lags ##### 4. Video Playback Issues Users experience **video playback issues** on mobile, including lag, grainy visuals, and inconsistent controls compared to the web interface. [ See 8 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335117&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you dislike about Coram AI? The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web G ![Audrey G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Audrey G.") AG Audrey G. Small-Business (50 or fewer emp.) 5.0/5 "UPDATE: Great Software, Great Customer Service, Quick Feedback Turn around" What do you dislike about Coram AI? Previous Response: FREEZES! Recently, I been having issues when doing timestamps and the video freezes as I am trying to watch back footage. In additi ##### 5. Clip Management Users experience **laggy playback** and connectivity issues in the mobile app, impacting usability and overall satisfaction. [ See 7 mentions ](https://www.g2.com/products/coram-ai/reviews?filters%5Bsentiment_snippet%5D=2335296&qs=pros-and-cons#reviews) See Related User Reviews CD Casey D. Mid-Market (51-1000 emp.) 5.0/5 "Hospitality With Coram AI" What do you dislike about Coram AI? The playback on the mobile device app can be a bit laggy. Personally, I would prefer if the playback swipe on the mobile app was the same as the web G ![Matt C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt C.") MC Matt C. Mid-Market (51-1000 emp.) 5.0/5 "Many of the Features Save Us Time" What do you dislike about Coram AI? The biggest downside for us is mostly due to adjusting from an on-prem system. Scrolling back through footage to find an exact moment takes a little l TG Tyler G. CIO Mid-Market (51-1000 emp.) 7/29/2026 "Coram’s Natural-Language Search Saves Us Tons of Time" 5/5 What do you like best about Coram AI? Coram’s natural-language search makes it quick and easy to find the video footage we need. It’s saving us a lot of time when reviewing clips and pulling footage. Review collected by and hosted on G2.com. What do you dislike about Coram AI? There are a few features I’d like to see, especially around face profiles, to help improve future results. For example, it would be useful to mark a matched face as “not that person,” and to have the ability to merge face profiles when they refer to the same individual. It would be nice for Coram to control the video OSF natively from their software as well instead of managing each individual software. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Some of the biggest issues we were trying to solve when looking for a new vendor were user access via web/app, easily adding and removing users, searching and alerting across the the enterprise on persons of interest. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SR Steve R. IT Director Mid-Market (51-1000 emp.) 7/1/2026 "Seamless Camera Integration Across 17 Locations with Outstanding Support" 4.5/5 What do you like best about Coram AI? The integration was seamless with our existing cameras. Our rep Dominick was extremely helpful and responsive. We have it running at 17 locations and it working very well. We are still in the process of setting the back end walls and such, which is very easy Review collected by and hosted on G2.com. What do you dislike about Coram AI? Two items we have asked to be considered is being able to leave a comment on Alerts, so that all the individuals know what was done with the Alert. We also would like a feature to "pin" an individual to be able to track them, versus having to describe them. But overall, very pleased with the product and the support. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? The cameras are easier to search than our previous system. The AI is very good, and we are learning the best ways to use it. We are also planning on expanding with door access next year and Coram.AI will fit that need. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic DB David B. IT Infrastructure Lead Mid-Market (51-1000 emp.) 6/26/2026 "A Flexible, Easy-to-Use Escape from Vendor Lock-In" 5/5 What do you like best about Coram AI? Flexibility is the word that comes to mind. From receiving trial equipment according to our needs, to bundling orders for multiple locations, the team is willing to work with me based on timing, financial, and operational variables in my company. Regarding the platform and products, it's top-notch. The browser UI is very similar to that of another well-known system. Deploying the NVR and cameras is simple, and the video quality and feature customization capabilities in the UI are great. Most importantly, no vendor lock in, so we have flexible options for compatible cameras instead of being stuck with a fleet of $1-$2k proprietary cameras that all need to be replaced at end of life. Review collected by and hosted on G2.com. What do you dislike about Coram AI? There's nothing to dislike. From what I've seen in my interactions with the sales team, engineering/support team, and the platform/devices themselves, I'm very satisfied. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Expensive vendor lock in: current system is proprietary and requires long-term contracts. All hardware is excessively expensive as well. With Coram, we can buy the devices and features that we need with flexible options for licensing terms and many compatible options for the hardware itself. Provisioning and installation at scale: Again, we can order and get what we need, have it shipped to the branch location, then it's just plug and play from there. Coram has made that process smooth. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic TT Therin T. System Technician Small-Business (50 or fewer emp.) 7/1/2026 "Helpful Support and an Easy-to-Use Setup Experience with Coram" 4.5/5 What do you like best about Coram AI? I really liked the support system they had. They were very helpful throughout the transition from our previous camera system. The NVR was easy to set up and was able to detect most of our cameras right away. The software and UI were also user-friendly and straightforward to navigate. The features were explained clearly, which made it easier for users who aren’t very knowledgeable about technology. Lastly, our tech representative Dom, was really informative through the process. Review collected by and hosted on G2.com. What do you dislike about Coram AI? currently, there are some features that we liked on our old camera system that is not on coram. But Coram was very accepting for features request. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? We have a ton of bad actors in our buildings. Coram was able to solve our problem of tracking bad actors throughout our building and identifying their faces and creating alerts when they entered or do something bad in our buildings. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic FC Frank C. Mid-Market (51-1000 emp.) 8/5/2026 "Intuitive Security Solution with Quick Setup" 5/5 What do you like best about Coram AI? I love how Coram AI is extremely helpful in analyzing post-accident issues and determining potential security concerns. It's very intuitive to use and makes monitoring our parking lots for security issues much easier. I also appreciate that it's very easy to set up; it's practically a plug-and-play system where servers and cameras plug in and connect seamlessly. I find the AI assistant feature valuable because it allows me to use regular English to create queries, turning them into actionable searches quickly and easily. Review collected by and hosted on G2.com. What do you dislike about Coram AI? I think the only thing we saw was upon initial setup was some default camera names changed around a few times when installed, but it was easily remedied after the fact, very easy to edit and correct. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? I use Coram AI to search security footage quickly, analyze post-accident conditions, and monitor parking lot security. It transforms English queries into results efficiently, making it much more useful than our old unreliable setup. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jack L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack L.") JL Jack L. Technology Director Mid-Market (51-1000 emp.) 6/2/2026 "Straightforward UI, ONVIF Flexibility, and AI Firearm Detection That Delivers" 4.5/5 What do you like best about Coram AI? Managing the system and cameras through the UI is straightforward and easy to navigate. The ability to use any ONVIF cameras is a definite plus, since it lets us update our camera system without having to buy new cameras, which was very cost-saving. The AI component is also really helpful, and we rely on it heavily for firearm detection. Review collected by and hosted on G2.com. What do you dislike about Coram AI? The initial configuration required some changes to each camera's frame rate, which was time-consuming, and we occasionally experience lag in video playback. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Coram has drastically reduced the time it takes our users to review camera footage. The Journey Path feature is especially helpful, since it lets the AI do most of the work to find a subject and follow them from camera to camera. The AI-driven firearm detection also gives us added peace of mind. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Food Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Food Production") AF Verified User in Food Production Small-Business (50 or fewer emp.) 7/23/2026 "Coram Is a Major Upgrade" 5/5 What do you like best about Coram AI? Coram was a generational update versus our old VMS. It’s so easy to find events in our footage now versus before! The AI features are excellent as well. I am hoping that Coram will continue to develop and push out new features in the near future that will make this software even more advanced. Review collected by and hosted on G2.com. What do you dislike about Coram AI? The personal wall feature is a bit less customizable than I’d like. I also found that fisheye lenses were not able to be manipulated on the mobile app. I would need to use the full browser version for full control. I wish the mobile app itself was as streamlined and fully featured as the browser version. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Coram has brought our VMS to the modern age. It is so easy to find footage of incidents without having to scroll through hours and days-worth of video. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Seth M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Seth M.") SM Seth M. Mid-Market (51-1000 emp.) 7/14/2026 "User-Friendly, Time-Saving AI for Security Management" 5/5 What do you like best about Coram AI? I find Coram AI very easy to use and incredibly user-friendly. The AI system helps us to find things on video much quicker compared to our previous system. We can now watch video footage and follow someone more quickly and easily, as it automatically pulls up the camera we need, instead of manually selecting cameras. This feature saves us a lot of time, especially with our busy schedule serving 600 students across four districts. It makes searching camera footage take minutes instead of hours, which was a huge improvement over our antiquated system. Review collected by and hosted on G2.com. What do you dislike about Coram AI? Currently, there is nothing that I have found negative. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? I use Coram AI for our CCTV, emergency management, and door operations. It's user-friendly, allowing faster video searches and improving emergency management. It's easier to find footage, saving valuable time compared to our outdated system. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brooks P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brooks P.") BP Brooks P. Network Administrator Mid-Market (51-1000 emp.) 7/28/2026 "Straightforward Setup and Flexible Camera Upgrades" 5/5 What do you like best about Coram AI? Straight forward setup. Simple to adopt existing cameras with desired flexibility to swap out later for new tech. have already started replacements with new tech after being installed for 4 months Review collected by and hosted on G2.com. What do you dislike about Coram AI? nothing at this point. still finding setup to fit, and they have good tech support when needed Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? Coram AI is allowing us to define what do we want to know happening on cameras and then tailoring the alerts to get quicker responses with team. this helps us with a performance problem that we were experiencing with the old previous install Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SH Steven H. I.T. Director Mid-Market (51-1000 emp.) 6/4/2026 "High-End AI at a Lower Cost, with Easy Setup and Responsive Support" 5/5 What do you like best about Coram AI? Coram has the same high-end AI features as more expensive systems, but with more hardware flexibility and a much lower cost. The UI is easy enough that non-technical people can administer it effectively, reducing dependency on I.T. staff. Setup was very simple from a network standpoint, and downtime was virtually non-existent given we could integrate our existing cameras and network scope/hardware. If you hit any snags, support is very quick with good follow-up. Review collected by and hosted on G2.com. What do you dislike about Coram AI? Honestly, there isn't much that we don't like. The largest NVR puts out a decent bit of heat, but that goes for any large rack-mount server. The NVR's fans were loud out of the box, but support advised us to connect the MGMT NIC, and they remotely loaded a quieter fan profile the same day that quieted it down. Review collected by and hosted on G2.com. What problems is Coram AI solving and how is that benefiting you? By allowing us to use our existing camera infrastructure, downtime was minimal as we both expanded/improved our camera coverage/network and replaced older hardware. On the user end, non-technical department heads find the system easy to navigate/use, and administer user access to, which reduces dependency on I.T. Review collected by and hosted on G2.com. 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