# Best Enterprise Performance Management Software - Page 4 *By [Grace Savides](https://research.g2.com/insights/author/grace-savides)* Products classified in the overall Performance Management category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Performance Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Performance Management category. In addition to qualifying for inclusion in the Performance Management Software category, to qualify for inclusion in the Enterprise Business Performance Management Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. --- **Sponsored** ### Brilliant Assessments Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. [Visit company website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=50&secure%5Bdisplayable_resource_id%5D=591&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=591&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=50&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fperformance-management%2Fenterprise%3Fpage%3D4&secure%5Btoken%5D=d42e72440eb93f4c333906e1b42710616dbe74162d4cab85b70d5e29aa8e3235&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url) --- ## Parent Category [Talent Management Software](https://www.g2.com/categories/talent-management) ## Related Categories - [HCM Software](https://www.g2.com/categories/hcm-software) - [Core HR Software](https://www.g2.com/categories/core-hr) - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) --- ## Buyer Guide ### What You Should Know About Performance Management Software ### What is Performance Management Software? Organizations use performance management software to establish standards based on organizational goals and then link employee job performance to these. The following list includes items to keep in mind when considering performance management software. **Needs and strategic goals —** First and foremost, businesses should have a clear understanding of their current performance management workflows and what benefits they would like to receive from their performance management tool. Like most HR systems, performance management tools are not a one-size-fits-all solution; what works best for one company might not work at all for another. The effectiveness of a business’ performance management needs will depend on the existing structures within their departments and their particular goals. **Strategy —** Businesses should make sure that their strategy is clearly outlined when speaking to vendors about potential products. This will help businesses ensure that the software they select will meet the unique requirements of their departments. They may also want to consider whether management would be willing to change their current management processes to adapt to a new software application. Implementing a new tool can be a good time to revisit old processes and determine whether making changes to accommodate a new solution might be the better choice. **Standalone or suite —** Performance management products can operate as standalone products, or they can be incorporated into larger, more comprehensive HR management suites that manage other functions, such as payroll, recruiting, or eLearning. Whether businesses choose a standalone product or a suite will likely depend on their organization’s objectives, both for their performance management programs and for their human resources department as a whole. When considering suites, companies should keep in mind that the product may perform better in some departments than in others. **Customization —** Effective performance management software can often be customized to fit the specific needs of an organization, whether through custom branding details or through tailored functionality. To ensure that the product will be a suitable fit for their employees and company, HR personnel should make sure that it either offers out-of-box functionality that fits the existing workflow of their organization or determine whether the solution can be customized or tailored to match their requirements. **Usability —** When considering performance management products, it’s important to find one that will offer a positive user experience for staff members, employees, team leaders, and managers. A software with a streamlined interface and simple navigation will help to increase user participation and make the performance management process more efficient. **Budget —** Performance management software can vary in price, so companies need to understand their budget for purchasing these tools. As with other HR software systems, HR personnel will want to calculate the ROI for all solutions in consideration. ### Who Uses Performance Management Software? Performance management tools can be used by any business looking to improve and promote employee effectiveness. Medium and large businesses with a greater number of employees are quick to realize the obvious need for employing performance management software. To increase the number of high-performing teams, small businesses will quickly realize the benefit from implementing these systems. At their outset, small companies can evaluate performance standards and manage roles without the help of software, but as a tiny business grows into a small business, performance management becomes a difficult task without the aid of software. Successful performance management tools become indispensable for managers when they need to manage more than two or three employees. Small-business owners should be aware of the point when their organizations grow large enough to benefit from a performance management solution. Performance management software enables managers to provide real-time feedback to team members on job performance. Many tools also allow for 360-degree feedback. The benefit to this type of feedback is that team members are given the opportunity to provide feedback, sometimes anonymously, to and about their supervisors. This ensures that both managers and team members become aware of areas that need improvement while encouraging transparency and productive dialogue, as well as identifying coaching opportunities. As small businesses start to grow, it can become more and more difficult to align personal goals with organizational goals. Performance management software can help with this. By distributing company-wide goals within a performance management tool, employees have a better idea of how they can create personal goals with the company in mind. Growing small businesses are in a constant state of change. This being the case, people are often moving into new roles as they are created. Many performance management tools have features to aid in achieving succession planning and career development goals. This type of functionality is helpful in staying ahead of the curve and not allowing one organizational change to significantly affect the entire company. Some performance management tools also include functionality for employee engagement. This can be incredibly beneficial for small businesses as they begin to grow. As teams become bigger and bigger, it can be difficult to determine which employees are engaged and which are not. Performance management tools that come bundled with employee engagement features are great for making every employee in an organization feel more valued and engaged. ### What are the Common Features of Performance Management Software? **Development planning —** Provides a platform in which managers can set performance expectations and give employees regular, quality performance feedback. These tools let managers identify skills that need to be developed and create a plan for tackling ongoing training and education. **Career succession planning —** Ensures that both employees and the organization understand the career path each employee is taking internally. This facilitates internal growth and development so employees can contribute as effectively as possible to the organization. **Performance tracking —** Provides management and employees with transparency into employee progress. **Goal management —** Enables SMART (specific, measurable, achievable, relevant, time-bound) goals to be aligned throughout the organization. Goals can be created and/or cascaded down by managers. Goal management functionality also facilitates the tracking of goal progress. **Reviews and feedback —** Performance reviews can be created using templates or libraries. Performance management software simplifies the delivery of these review forms to employees. Reviews can come in the form of a mid-year review, annual performance review, 360-degree feedback, and a self-evaluation form, to name a few. Additionally, managers can employ their performance management toolkit to compare employees’ performances to make promotion and compensation recommendations and decisions. **Compensation —** Allows for customizable rules regarding bonus and merit pay distribution within the organization. **Succession planning —** Manages talent pool to ensure key individuals are being prepared for key roles. **Career and development planning —** Helps managers and individuals identify career paths for employees as well as develop training programs and courses for competencies and certifications needed for career path movements. **Platform customization —** Allows administrators and managers to customize the platform to accommodate their unique performance management processes. Includes the ability to create custom objects, fields, rules, calculations, and views within the platform. **API integration —** Application programming interfaces, or APIs, typically enable integration of data, logic, objects, and such with other software applications. Some performance management solutions provide specifications for how they will communicate with other software. **Internationalization —** Enables users to employ solutions regardless of language and currency used. **User, role, and access management —** Grants access to select data, features, objects, etc., based on the user, user role, or user group. **Performance and reliability —** Ensures that software is consistently available (uptime), which allows users to complete tasks quickly because they do not need to wait for the software to respond to an action they took. **Reporting —** Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. **Dashboards —** Generates an easy-to-read, often single page, real-time user interface that displays a graphical presentation of the current status and historical trends of an organization’s key performance indicators (KPIs). Enables instantaneous and informed decisions to be made at a glance. Other Features of Performance Management Systems: [1-On-1 meetings](https://www.g2.com/categories/performance-management/f/1-on-1-meetings), [All-in-one HR suite](https://www.g2.com/categories/performance-management/f/all-in-one-hr-suite), [Company goals and OKRs](https://www.g2.com/categories/performance-management/f/company-goals-and-okrs), [Continuous feedback](https://www.g2.com/categories/performance-management/f/continuous-feedback), [Public praise](https://www.g2.com/categories/performance-management/f/public-praise), [Requesting feedback](https://www.g2.com/categories/performance-management/f/requesting-feedback), [Standalone](https://www.g2.com/categories/performance-management/f/standalone) ### Trends Related to Performance Management Software **From annual to continuous reviews —** Traditional performance management tactics focused on an annual appraisal process in which management and employees would check in just once a year to discuss goals, achievements, progress, and the potential for promotions, wage increases, bonuses, and so on. Continuous performance management increases regular dialogue between management and employees. Performance management software provides the foundation for regular check-ins around goals, feedback, and reviews, making the process more transparent to everyone involved. With the ability for continuous feedback comes the need to maintain constant alignment across the company from both direct and indirect managers, peers, team leaders, and so on. This provides a platform on which all employees can keep up with constant shifting performance goals. Meanwhile, with such communication portals, managers can work toward expanding their management style to include employee skill coaching, career development, and improving problem-solving skills. ### Potential Issues with Performance Management Software **Lack of consistency —** The software is only as good as the managers or supervisors that are tasked with overseeing employee performance. Poor employee performance planning and feedback collection can be the result of inconsistent, lacking, or frankly bad management. If it is a top-down issue, the software will not be able to improve relations between employees and management, and a poor performance assessment might remain consistent. Managers should be cognizant of such internal, non-software-related issues that can linger on as hurdles, even after performance management solutions are deployed within an organization. **Insufficient goal setting —** Goals are established by business owners and passed down through management to employees. If there is an issue with establishing work goals from the top down, employees will find it difficult to achieve vague performance goals. The software will not be able to help businesses maintain employee goal directives if the business has yet to establish these goals. **Underdeveloped strategy —** Without a clear strategy, managers will have a difficult time establishing a process for employees to follow that will help the overall business achieve their goals. A clear strategy helps managers detail company-wide expectations that will then help their employees hit those well-defined goals. **Missing credibility —** For a performance management solution to be effective, employees must trust their supervisors and managers. If employees do not trust that their managers have their best interests in mind regarding their performance and career, a performance management system will provide little assistance in delivering feedback and improving performance. ### Software and Services Related to Performance Management Software **Talent management software —** [Talent management software](https://www.g2.com/categories/talent-management) covers a wide array of tasks related to the oversight of a workforce. Because the needs of companies and employees are so diverse, talent management solutions can range from [recruiting software](https://www.g2.com/categories/recruiting-automation) to [relocation management software](https://www.g2.com/categories/relocation-management). **HR management suites —** Performance management software can be implemented either as a standalone solution or as part of an integrated [HR management suite](https://www.g2.com/categories/hr-management-suites). **Compensation management software —** Performance management software frequently integrates with [compensation management software](https://www.g2.com/categories/compensation-management) so that employee performance reviews can directly impact compensation decisions. **Employee engagement software —** Performance management software often works alongside [employee engagement software](https://www.g2.com/categories/employee-engagement) to help organizations draw actionable insight from employee feedback. These talent management tools solicit and track feedback from their employees, recognize employee achievements, and promote a positive workplace culture. **Employee recognition software —** [Employee recognition software](https://www.g2.com/categories/employee-recognition) works with employee engagement software to help improve company culture by offering tangible motivations for providing quality customer service, content creation, sales performance, and other positive professional ventures. **Training eLearning software —** Management can employ [training eLearning software](https://www.g2.com/categories/training-elearning) to help facilitate the training, education, and professional development of employees. These solutions include [corporate learning management systems (LMS)](https://www.g2.com/categories/corporate-lms), [course authoring software](https://www.g2.com/categories/course-authoring), [eLearning content creation software](https://www.g2.com/categories/elearning-content), [mentoring software](https://www.g2.com/categories/mentoring), and more. ### Which are the most recommended performance management systems for IT services? Here are some highly recommended performance management software options that could be suitable for IT services: - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) offers structured reviews, continuous feedback, and goal tracking—ideal for aligning IT team performance with business objectives. - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) provides 360° feedback and engagement surveys, helping IT teams improve collaboration and growth. - [Leapsome](https://www.g2.com/products/leapsome/reviews) combines performance management with learning and development, making it perfect for IT teams focused on skill enhancement. - [Betterworks](https://www.g2.com/products/betterworks/reviews) specializes in OKR alignment and continuous performance tracking, suitable for IT organizations aiming to drive results through structured goal-setting. - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) delivers customizable performance review templates and continuous feedback loops, ideal for IT services seeking structured evaluations. ### What are the best employee performance software options for SaaS companies? Here are some highly recommended employee performance software tools that are well-suited for SaaS companies: - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) helps SaaS teams maintain agility by aligning fast-changing goals using OKRs, feedback, and real-time performance insights. - [15Five](https://www.g2.com/products/15five/reviews) provides continuous feedback and agile check-ins, keeping SaaS teams aligned with their growth objectives. - [Betterworks](https://www.g2.com/products/betterworks/reviews) drives goal alignment with quarterly OKRs and continuous performance tracking, making it a great fit for high-growth SaaS companies. - [Leapsome](https://www.g2.com/products/leapsome/reviews) combines performance management with learning and development—perfect for SaaS companies investing in upskilling and internal mobility. - [Profit.co](https://www.g2.com/products/profit-co/reviews) offers OKR-based performance tracking, helping SaaS teams focus on goal achievement and measurable outcomes. ### What are the best performance management systems for service-based companies? Here are some of the best performance management systems tailored to meet the needs of service-based companies: - [Culture Amp](https://www.g2.com/products/culture-amp/reviews) provides 360° feedback, pulse surveys, and engagement insights, helping service teams improve both employee performance and client satisfaction. - [15Five](https://www.g2.com/products/15five/reviews) enables regular coaching, performance check-ins, and recognition—ideal for maintaining consistent service quality. - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) offers customizable performance reviews and tracking for service roles with defined deliverables. - [Zoho People](https://www.g2.com/products/zoho-people/reviews) combines goal tracking, performance reviews, and continuous feedback, making it well-suited for service-oriented businesses. - [BambooHR](https://www.g2.com/products/bamboohr/reviews) provides user-friendly performance management with goal-setting, peer reviews, and custom feedback forms for service teams.