# Best Patient Scheduling Software for Medium-Sized Businesses

  *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)*

   Products classified in the overall Patient Scheduling category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Patient Scheduling to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Patient Scheduling category.

In addition to qualifying for inclusion in the Patient Scheduling Software category, to qualify for inclusion in the Medium-Sized Business Patient Scheduling Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.




  
## How Many Patient Scheduling Software Products Does G2 Track?
**Total Products under this Category:** 219

### Category Stats (May 2026)
- **Average Rating**: 4.24/5
- **New Reviews This Quarter**: 30
- **Buyer Segments**: Small-Business 77% │ Mid-Market 21% │ Enterprise 2%
- **Top Trending Product**: Steer Health (+0.014)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Patient Scheduling Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 3,900+ Authentic Reviews
- 219+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
  
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---

  ## What Are the Top-Rated Patient Scheduling Software Products in 2026?
### 1. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews)
  Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 116
**How Do G2 Users Rate Raintree Systems?**

- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10)
- **Quality of Support:** 7.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 7.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Raintree Systems?**

- **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems)
- **Company Website:** https://www.raintreeinc.com
- **Year Founded:** 1983
- **HQ Location:** Chandler, AZ
- **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (298 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 47% Mid-Market, 40% Small-Business


#### What Are Raintree Systems's Pros and Cons?

**Pros:**

- Ease of Use (17 reviews)
- Features (17 reviews)
- Efficiency (16 reviews)
- Helpful (11 reviews)
- Business Efficiency (8 reviews)

**Cons:**

- Not User-Friendly (14 reviews)
- Poor Usability (13 reviews)
- System Usability (11 reviews)
- Navigation Difficulty (9 reviews)
- Difficult Navigation (8 reviews)

### 2. [InteliChart](https://www.g2.com/products/intelichart/reviews)
  InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 60
**How Do G2 Users Rate InteliChart?**

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.0/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind InteliChart?**

- **Seller:** [InteliChart](https://www.g2.com/sellers/intelichart)
- **Company Website:** https://intelichart.com
- **Year Founded:** 2006
- **HQ Location:** Charlotte, North Carolina
- **Twitter:** @InteliChart (929 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/intelichart/ (77 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 60% Mid-Market, 29% Small-Business


#### What Are InteliChart's Pros and Cons?

**Pros:**

- Ease of Use (19 reviews)
- Patient Communication (14 reviews)
- Communication (7 reviews)
- Efficiency (7 reviews)
- Easy Integrations (6 reviews)

**Cons:**

- Limited Features (6 reviews)
- Difficult Setup (5 reviews)
- Not User-Friendly (5 reviews)
- Missing Features (4 reviews)
- Technical Issues (4 reviews)

### 3. [SPRY](https://www.g2.com/products/spry-spry/reviews)
  SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 74
**How Do G2 Users Rate SPRY?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.3/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.7/10 (Category avg: 10/10)

**Who Is the Company Behind SPRY?**

- **Seller:** [SPRY](https://www.g2.com/sellers/spry)
- **Year Founded:** 2021
- **HQ Location:** Wilmington, US
- **LinkedIn® Page:** https://www.linkedin.com/company/sprypt/ (221 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Physical Therapist, Owner
  - **Top Industries:** Health, Wellness and Fitness, Medical Practice
  - **Company Size:** 83% Small-Business, 17% Mid-Market


#### What Are SPRY's Pros and Cons?

**Pros:**

- Ease of Use (47 reviews)
- Customer Support (28 reviews)
- Efficiency (28 reviews)
- Helpful (25 reviews)
- Customizability (20 reviews)

**Cons:**

- Technical Issues (12 reviews)
- Slow Performance (9 reviews)
- Software Bugs (8 reviews)
- Data Management Issues (7 reviews)
- Limited Features (7 reviews)

### 4. [Artera](https://www.g2.com/products/artera/reviews)
  Artera is the proven agentic healthcare company, leveraging a decade of deep expertise to support 2 billion patient communications annually. Our solutions empower humans and AI Agents to work together to fix patient communications across text, phone, and web, unifying the entire patient journey - from scheduling and intake to billing and more. Trusted by over 1,000 healthcare organizations (including specialty groups, FQHCs, large IDNs, and federal agencies), Artera directly increases staff efficiency, boosts patient engagement, and improves the provider bottom line, helping patients get the care they need with simplicity and speed. 2B+ Annual Comms. | 200M+ Patients | 10yrs Experience | FedRAMP High in Process | www.artera.io |


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 83
**How Do G2 Users Rate Artera?**

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.7/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Artera?**

- **Seller:** [Artera](https://www.g2.com/sellers/artera)
- **Company Website:** https://artera.io
- **Year Founded:** 2015
- **HQ Location:** Santa Barbara, US
- **Twitter:** @Artera_io (764 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9405895/ (300 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospital & Health Care, Medical Practice
  - **Company Size:** 63% Mid-Market, 20% Enterprise


#### What Are Artera's Pros and Cons?

**Pros:**

- Communication (8 reviews)
- Ease of Use (8 reviews)
- Patient Communication (8 reviews)
- Texting Communication (5 reviews)
- Texting Feature (5 reviews)

**Cons:**

- Messaging Issues (6 reviews)
- Limited Features (3 reviews)
- Limited Messaging Features (3 reviews)
- Communication Issues (2 reviews)
- Difficult Navigation (2 reviews)

### 5. [Luma Health](https://www.g2.com/products/luma-health/reviews)
  Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 81
**How Do G2 Users Rate Luma Health?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Luma Health?**

- **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health)
- **Year Founded:** 2015
- **HQ Location:** San Mateo, California
- **Twitter:** @lumahealthhq (685 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/6403362/ (201 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 57% Mid-Market, 38% Small-Business


#### What Are Luma Health's Pros and Cons?

**Pros:**

- Communication (1 reviews)
- Customer Communication (1 reviews)
- Ease of Use (1 reviews)
- Messaging Management (1 reviews)
- Navigation Ease (1 reviews)


### 6. [WebPT](https://www.g2.com/products/webpt/reviews)
  WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 159
**How Do G2 Users Rate WebPT?**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind WebPT?**

- **Seller:** [WebPT](https://www.g2.com/sellers/webpt)
- **Year Founded:** 2008
- **HQ Location:** Phoenix, AZ
- **Twitter:** @WebPT (15,712 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (896 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Physical Therapist, Office Manager
  - **Top Industries:** Medical Practice, Health, Wellness and Fitness
  - **Company Size:** 81% Small-Business, 17% Mid-Market


#### What Are WebPT's Pros and Cons?

**Pros:**

- Documentation (1 reviews)
- Document Management (1 reviews)
- Efficiency (1 reviews)
- Helpful (1 reviews)
- Patient Care (1 reviews)

**Cons:**

- Expensive (1 reviews)
- Integration Issues (1 reviews)
- Not User-Friendly (1 reviews)

### 7. [Hyro](https://www.g2.com/products/hyro/reviews)
  Say goodbye to rigid chatbots and poor IVRs that constantly break: Meet Hyro - the world’s first adaptive communications platform, powered by AI virtual assistants which drive superior engagement with customers and efficiency within organizations. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels — including call centers, website chat solutions, SMS, and more. With the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale — conserving vital resources while generating better conversations, more conversions, and revenue-driving intelligence.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 20
**How Do G2 Users Rate Hyro?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Quality of Support:** 10.0/10 (Category avg: 8.7/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

**Who Is the Company Behind Hyro?**

- **Seller:** [Hyro](https://www.g2.com/sellers/hyro)
- **Year Founded:** 2018
- **HQ Location:** New York, NY
- **Twitter:** @hyro_ai (425 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/hyroai/ (166 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 60% Mid-Market, 25% Small-Business


### 8. [CentralReach](https://www.g2.com/products/centralreach/reviews)
  CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online.


  **Average Rating:** 3.7/5.0
  **Total Reviews:** 60
**How Do G2 Users Rate CentralReach?**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10)
- **Quality of Support:** 7.9/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.1/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind CentralReach?**

- **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach)
- **Year Founded:** 2010
- **HQ Location:** Fort Lauderdale, Florida
- **Twitter:** @CentralReach (1,507 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (388 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Mental Health Care, Individual & Family Services
  - **Company Size:** 63% Mid-Market, 25% Small-Business


### 9. [Solutionreach](https://www.g2.com/products/solutionreach/reviews)
  Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 167
**How Do G2 Users Rate Solutionreach?**

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Solutionreach?**

- **Seller:** [Solutionreach](https://www.g2.com/sellers/solutionreach)
- **Year Founded:** 2000
- **HQ Location:** Lehi, UT
- **Twitter:** @solutionreach (1,828 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2326749/ (326 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Office Manager
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 88% Small-Business, 9% Mid-Market


#### What Are Solutionreach's Pros and Cons?

**Pros:**

- Appointment Scheduling (1 reviews)
- Client Management (1 reviews)
- Communication (1 reviews)
- Communication Ease (1 reviews)
- Communication Efficiency (1 reviews)

**Cons:**

- Frequent Updates (1 reviews)
- Inconvenience (1 reviews)
- Inefficient Updates (1 reviews)
- Payment Issues (1 reviews)
- Update Issues (1 reviews)

### 10. [OhMD](https://www.g2.com/products/ohmd/reviews)
  OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 170
**How Do G2 Users Rate OhMD?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.8/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind OhMD?**

- **Seller:** [OhMD](https://www.g2.com/sellers/ohmd)
- **Company Website:** https://www.ohmd.com/
- **Year Founded:** 2016
- **HQ Location:** Burlington, Vermont
- **LinkedIn® Page:** https://www.linkedin.com/company/3265568/ (48 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Office Manager, Medical Assistant
  - **Top Industries:** Medical Practice, Hospital & Health Care
  - **Company Size:** 54% Small-Business, 45% Mid-Market


#### What Are OhMD's Pros and Cons?

**Pros:**

- Communication (23 reviews)
- Patient Communication (20 reviews)
- Ease of Use (16 reviews)
- Texting Feature (16 reviews)
- Customer Communication (11 reviews)

**Cons:**

- Messaging Issues (8 reviews)
- Limited Features (6 reviews)
- Limited Messaging Features (6 reviews)
- Missing Features (5 reviews)
- Technical Issues (4 reviews)

### 11. [Mend](https://www.g2.com/products/mend/reviews)
  Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers. Our platform connects every major touchpoint in the outpatient experience so patients and staff can move seamlessly from scheduling to intake to ongoing communication without switching systems or navigating unnecessary steps. Organizations rely on Mend for self scheduling, digital intake, automated forms, two way patient messaging, reminders, Smart Waitlist matching, online payments, and video visits. Patients can complete everything from any device through a single integrated workflow, which significantly increases participation and reduces confusion and missed appointments. Mend works alongside leading EHR systems, which allows teams to enhance their operations without replacing their system of record. Staff reduce manual work, lower phone volume, and gain clearer insight into daily performance. Mend also provides AI attendance prediction, measurement based care automation, and real time operational dashboards that support higher provider utilization and stronger organizational outcomes. Patients gain a streamlined and accessible experience that supports timely treatment. Organizations gain higher show rates, increased revenue capture, and more time for mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help outpatient organizations deliver effective and compassionate care at scale.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 105
**How Do G2 Users Rate Mend?**

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Quality of Support:** 9.5/10 (Category avg: 8.7/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind Mend?**

- **Seller:** [Mendfamily](https://www.g2.com/sellers/mendfamily)
- **Year Founded:** 2014
- **HQ Location:** Orlando, Florida
- **LinkedIn® Page:** https://www.linkedin.com/company/mendfamily (75 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Hospital & Health Care, Mental Health Care
  - **Company Size:** 50% Small-Business, 33% Mid-Market


#### What Are Mend's Pros and Cons?

**Pros:**

- Communication (2 reviews)
- Telehealth Services (2 reviews)
- Appointment Scheduling (1 reviews)
- Communication Efficiency (1 reviews)
- Ease of Use (1 reviews)


### 12. [TimeTap](https://www.g2.com/products/timetap/reviews)
  TimeTap is a powerful online scheduling tool that streamlines appointment booking for your organization and provides a client-focused approach. Book clients easily with a professional booking page, fluid calendars and lists to navigate & manage your time. TimeTap’s scheduling software is designed for medium and large organizations that need a customized booking solution. The tool allows you to automate processes. Set up repeating appointments without manually entering each time, and create unique date and time availability for each staff member to accommodate needs. We’ll send automated reminder emails to clients before each scheduled meeting. TimeTap makes it easier to manage bookings across multiple locations. You can even set up screening questions to qualify booking or registration on your page, as well as collect additional data as a part of the booking or registration process. The mobile friendly design lets you get appointments booked by anyone at any time. From course registration to appointment booking, TimeTap scheduling software is a powerful and customizable solution. Our software is HIPAA, GDPR and SOC2-compliant – giving you a highly secure software that you can trust. TimeTap has the power, features and customization to meet your scheduling needs.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 94
**How Do G2 Users Rate TimeTap?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.6/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind TimeTap?**

- **Seller:** [TimeTap](https://www.g2.com/sellers/timetap)
- **Year Founded:** 2010
- **HQ Location:** Charlotte, NC
- **Twitter:** @tmtap (3,240 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3805275/ (9 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Health, Wellness and Fitness, Retail
  - **Company Size:** 51% Small-Business, 28% Mid-Market


#### What Are TimeTap's Pros and Cons?

**Pros:**

- Automatic Scheduling (2 reviews)
- Automation (2 reviews)
- Easy Scheduling (2 reviews)
- Appointment Scheduling (1 reviews)
- Automation Efficiency (1 reviews)

**Cons:**

- Integration Issues (1 reviews)
- Learning Curve (1 reviews)


    ## What Is Patient Scheduling Software?
  [Patient Experience Software](https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675)
  ## What Software Categories Are Similar to Patient Scheduling Software?
    - [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)
    - [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)
    - [Patient Intake Software](https://www.g2.com/categories/patient-intake)