InteliChart Reviews & Product Details

I like how everything goes into their chart and it does not make more work for us. It helps us not tie up our personal emails and it is a better way to communicate to the patient. There's also less work on all the employees with saving and printing etc. Review collected by and hosted on G2.com.

Setting up access for multiple people in the portal is really tough, especially in cases like divorced families where both parents want access to a child's chart. It's a lot of extra steps that could be easier. Also, the initial setup was very difficult, though it's gotten easier over the years. Review collected by and hosted on G2.com.

I am very excited about all the new and upcoming upgrades to InteliChart, and I'm definitely planning to add more services to our account. I'm particularly looking forward to the patient recall feature, which will follow-up with patients who need well visits and help them self-schedule via text. I think this will save a lot of time and reduce the front desk's time spent on the phone. Currently, all of our appointments are scheduled via phone call, and we don't have any self-scheduling options, so this feature is expected to cut down the time it takes to get patients scheduled and enhance patient compliance with well visits. Review collected by and hosted on G2.com.

I think InteliChart's layout from the practice side could be improved. The layout is not necessarily very user-friendly. Learning the product itself is time-consuming. Review collected by and hosted on G2.com.

I really like how InteliChart serves as a great portal, offering patients the freedom to access any information they might need, from their visit summaries to messages from their provider. It's particularly useful for facilitating communication with the practice regarding all details of their visits. I also found the initial setup to be very user-friendly. Review collected by and hosted on G2.com.

At times labs don't populate over. It would be beneficial if the IT department could monitor this. Patients often call the office stating that the portal isn't showing information that should populate and be integrated from the patients' charts into the portal. It would benefit the office and the patients if there was a way to monitor maybe a flagging issue to the IT department or to those who manage the InteliChart on their side. Review collected by and hosted on G2.com.

They work with the providers so well to make sure that it functions like we want. They have been easy to work with and our patients love it. I like all the features that they offer balances via text, demand messaging, appointment reminders, etc. To have one platform that does so many things it great. Review collected by and hosted on G2.com.

Some of the features that are shown during webinars are not always in production and it isn't made clear that they are not yet in general release. Review collected by and hosted on G2.com.

I like InteliChart because it brings all different platforms under one umbrella, making it easier for us to manage everything in one place. Before using InteliChart, we had to deal with multiple vendors for notifications and patient forms, but now it's streamlined into a single system. Review collected by and hosted on G2.com.

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I like that InteliChart is very user-friendly and helps us assist patients in viewing a lot of information. I appreciate that patients can send messages to their care team, and overall, the communication feature is awesome. Review collected by and hosted on G2.com.

I'd like it to be more customizable, especially for adolescents. I wish there was a way to pick and choose what we're able to release, like sensitive material. We're still working through kinks all the time with the configuration. Review collected by and hosted on G2.com.

I use InteliChart's patient portal for our patients, and I like that it provides features like online appointment scheduling, viewing documents, and messaging providers. These features make the process easier for both our staff and patients. Review collected by and hosted on G2.com.

Group messaging/mass messaging, delays, errors viewing documents Review collected by and hosted on G2.com.

User-friendly patient portal. The portal dashboard is easy to navigate, and I’m able to interact smoothly through the office practicum. Review collected by and hosted on G2.com.

I would like to see more applications including and not all separate Review collected by and hosted on G2.com.

Easy to register patients and integrates well with OP Review collected by and hosted on G2.com.

It’s a separate platform from our EMR system so it has to be open in the background Review collected by and hosted on G2.com.

Easy patient communication with office staff Review collected by and hosted on G2.com.

Cost. The prices are steep and not really helpful with small practices Review collected by and hosted on G2.com.