InteliChart Reviews & Product Details

InteliChart’s Healthy Outcomes platform is a comprehensive patient engagement solution suite that was designed to empower consumers to take control of their healthcare while simplifying the patient management process for providers. Through a single, easy-to-implement integration that works with over 40 different EHR solutions, healthcare organizations large and small can leverage a powerful suite of patient engagement tools that work in unison to engage patients at every level of their health journey. The Healthy Outcomes platform contains eight different solutions that cater to patients no matter where they are in their health journey, including Patient Portal, Family Portal, Patient Intake, Patient Notify, Patient eHealth, Patient Survey, Patient Schedule and Patient Activate. Because all of these products work seamlessly together, practices can create a consistent and predictable experience for patients, while also streamlining data entry and patient processing. InteliChart has focused exclusively on the patient since 2010 and is committed to designing solutions that empower both patients and providers to attain well-being and good health. Healthy Outcomes was created to give patients an easier way to engage with their healthcare via methods that are most convenient for them. Patients can easily view health records, manage and schedule upcoming appointments, fill out intake forms, access reminders about upcoming appointments, and set their communication preferences, all through their modern and easy-to-use Patient Portal. EHR vendors, hospitals, health systems and physician practices have selected InteliChart as their patient engagement platform, collectively representing over 77 million patient charts.

Product Website

Seller

InteliChart

Languages Supported

English

Product Description

InteliChart is an all-in-one patient engagement platform that unifies patient care and improves outcomes throughout the entire patient journey.

Overview by

Claudia Gaitan

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

InteliChart Integrations

(3)

Verified by InteliChart

InteliChart Media

Patient Portal - Desktop

Patient Schedule - Desktop

Patient Schedule - Mobile

Patient Intake - Mobile

Patient Notify - Mobile

Patient Activate Campaigns - Desktop

Official Downloads

(5)

edit

The Complete Guide to Simplifying Practice Workflows

A Step-by-Step Guide to Population Health Management

Checklist: How Effective Is My Patient Portal

InteliChart Reviews (53)

G2 reviews are authentic and verified.

Here's how.

Shaniqua T.

12/16/2025

"Efficient Patient Portal with Minor Integration Hiccups"

4.5/5

What do you like best about InteliChart?

I really like how InteliChart serves as a great portal, offering patients the freedom to access any information they might need, from their visit summaries to messages from their provider. It's particularly useful for facilitating communication with the practice regarding all details of their visits. I also found the initial setup to be very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

At times labs don't populate over. It would be beneficial if the IT department could monitor this. Patients often call the office stating that the portal isn't showing information that should populate and be integrated from the patients' charts into the portal. It would benefit the office and the patients if there was a way to monitor maybe a flagging issue to the IT department or to those who manage the InteliChart on their side. Review collected by and hosted on G2.com.

Adriana S.

Patient Access Liason

Mid-Market (51-1000 emp.)

9/11/2024

"Intelichart has been an amazing product for our Clinic"

4.5/5

What do you like best about InteliChart?

We have been using Intelichart for over 4 years now at our Clinic and it has been great! Patients and staff love it! Patients love the ability to be able to schedule appointments, request refills or message their providers directly without the hassle of having to call the clinic and being placed on hold. There are always enhancements and new features being added. It has improved our patient no shows dramatically with the the appointment reminders and on demand messages. We recently added personalized insights option for our portal users and we have had great feedback from patients that use it, they love the recommendations it provides. Also, anytime we have a question or need assistance on anything Intelichart is always so quick and helpful to respond. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

There are many modules you need to learn how to use but Intelichart is always great on answering any questions or doubts. Review collected by and hosted on G2.com.

What problems is InteliChart solving and how is that benefiting you?

Currently we have an enhancement request for Intelichart to use the date format to US when patients have their settings to spanish and it gives the mexico date format which sometimes causes confusion. Also, I frequestly requested an ehancement for non portal users to also receive email notifications for when a change has been made to their appointment such as appointment reschedule, cancellation, etc. Review collected by and hosted on G2.com.

Purav A.

Software Engineer Intern

Small-Business (50 or fewer emp.)

9/13/2025

Guest users or non-business users of the software, not included in G2 scores.

"Helps to streamline easy daily task"

4/5

What do you like best about InteliChart?

It is such a user friendly platform. It allows me to access information easily without switching between different platforms. The tools are valuable for operation efficiently and ease of integration. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Mobile app feature is not that affective like desktop version and expanding report options and better customer support. Review collected by and hosted on G2.com.

Maribel M.

Clinical support analyst

Mid-Market (51-1000 emp.)

6/17/2025

"Great informative twainung"

4.5/5

What do you like best about InteliChart?

The ease of navigation. Very clearly laid out format. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

I don’t have many dislikes, overall has been easy utilizing for staff and patients. Review collected by and hosted on G2.com.

kayla w.

Front Desk Operations and Lead Referral Specialist

Small-Business (50 or fewer emp.)

7/31/2025

"User Friendly"

4/5

What do you like best about InteliChart?

IntelliChart is very user friendly, easy to navigate and very minimal lags. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Since I am not an administrator, I am not able to fully utilize all features but hopeful that will change soon and I can leave an updated review. Review collected by and hosted on G2.com.

A I.

front desk

Mid-Market (51-1000 emp.)

8/22/2025

Guest users or non-business users of the software, not included in G2 scores.

"Anonymous"

2.5/5

What do you like best about InteliChart?

The portal can be helpful with lots of features with explore how forms are delivered. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

patients getting numerous emails, doesn't integrate well with ehr Review collected by and hosted on G2.com.

Carla G.

Sytem Support Tech

Mid-Market (51-1000 emp.)

12/4/2024

"Intelichart Review"

5/5

What do you like best about InteliChart?

They are always very helpful, and try to fix things as quickly as possible. They also have new things coming out, that integrate with their other products perfectly. It is easy to use and when implementing things also comes easy. We use their products everyday. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Sometimes updates can breaks things. But support usually fixes whatever issues that come up quickly. Review collected by and hosted on G2.com.

What problems is InteliChart solving and how is that benefiting you?

It helps send notification reminders for all of our appointments, and it helps make requesting appointments or answering questions very easy for our patients. We are also about to launch intake which will make checking in and making co payments easier and faster. It also helps notify patients of any emergency type changes that will affect their appointments. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

3/18/2025

"The intelichart patient portal is a great resource for patients."

4/5

What do you like best about InteliChart?

It intigrates well with our ELECTRONIC HEALTH RECORDS. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

The need for Everything to be an enhancement request. Review collected by and hosted on G2.com.

Terry M.

systems engineer

Mid-Market (51-1000 emp.)

4/23/2025

"Very simple and convenient."

5/5

What do you like best about InteliChart?

Intelichart is very simple to use. In a nutshell is self explanatory as you find what your looking for. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

I have not come up with anything yet. Still pretty new with this app. Review collected by and hosted on G2.com.

Candace H.

Adminstrative Assistant

Small-Business (50 or fewer emp.)

2/12/2025

"Good experience"

3.5/5

What do you like best about InteliChart?

It is very easy to use after the intital registration process. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

The way you have to sign multiple children up together and the PIN Numbers. It can get very confusing for families. Review collected by and hosted on G2.com.