PrimeRx Reviews & Product Details

MAKING CUTOMIZABLE REPORT WITH PRIME RX. Review collected by and hosted on G2.com.

WHEN THERE IS AN UPDATE, IT HAS EFFECT ON OTHER FEATURES SOMETIMES Review collected by and hosted on G2.com.

We are a Specialty Pharmacy with a unique niche. Innovation and simplicity equals productivity. In turn that leads to patient engagement and satisfaction. The goal is to have a partner that can design that path with you. That is why we partner with PrimeRx looking into the ever-changing future of pharmacy. It is not the strongest who survive is the most adaptable to the changes. Review collected by and hosted on G2.com.

The UI/UX design is to old needs a new design. Take what is no longer need it in the industry out. Also make sure to test the new versions some QA is need it. I will also start thinking on a better approach for cloud services and multiple locations. The workflow needs a lot more attention same with the clinical approach to patients. API is need it for a successful partnership. Review collected by and hosted on G2.com.

The system is very simple and has an user friendly interface. Training new staff to use the software is a breeze. They also have a lot of training videos online, and they offer training classes as well.

Their customer support is great and have been able to resolve my issues quickly. Their support team and developers continue to be innovative in adding new features as well as adding functionality when requested. They respond promptly and problems are resolved very quickly. Their support team enjoys working with customers to fully understand the problems to produce the proper solutions.

The software is built specifically for the independent pharmacy owner. They are definitely the market leaders in the independent pharmacy management solution space. Review collected by and hosted on G2.com.

There's nothing that I don't like about this system. Review collected by and hosted on G2.com.

The system itself is very robust with many configurable features. However, when there is a new business need that can't be solved within the system, the Micro Merchants team are available and willing to discuss the best possible way of solving for the need. When that requires a system enhancement they're quick to deliver! Review collected by and hosted on G2.com.

There's nothing I dislike. I would like to be able to create my own reports when I need something custom and specific to a particular scenario. Review collected by and hosted on G2.com.

The best part about PrimeRX in my opinion is the shortcuts to do things like discontinue prescriptions from a mouse right-click, and also the ability to search for insurance through the eligibility check. I also enjoy having the ability to add multiple address fields for the delivery slips. Review collected by and hosted on G2.com.

There are no downsides to using PrimeRX. Over the last 9 years, there are things that I wish were a little bit different. I would like the ability to make a prescription "current" from a right-click mouse option. I also wish th color code for prescriptions that used the last refill were not a red shade, as red is to indicate discontinued prescriptions. Review collected by and hosted on G2.com.

I don't feel anything good about this software Review collected by and hosted on G2.com.

EDI is a mess, they do not have automatic fills, POS system makes errors, SMS messages, Verification screen has inaccurate information of profit made on an Rx, so many bugs in software, inefficient staff. Upper management is reckless, all they are concerned about binding you in contract and they will lie about lot of things until you sign contract. Review collected by and hosted on G2.com.

RX Color Legend Patient History, Sfax, AutoRefills, link to CMM for Prior Authorization, MD Calls history, Reports (Customized and pre-designed), scanned scripts attached in Doc tab, Drug inventory, Batch and realtime deliveries, etc. Review collected by and hosted on G2.com.

Drug pick verification and label queue are a bit time consuming on a busy days Review collected by and hosted on G2.com.

Windows based with the flexibility to multitask on different screens. Fully integrated POS system with most wholesalers Review collected by and hosted on G2.com.

A busy screen where the same task can be done from too many different function keys, more graphics are needed rather than words to describe function keys Review collected by and hosted on G2.com.

I really fine one of the best features with PrimeRX software is the ability to work with the support team to creat different reports if they do not have it built within the software. Review collected by and hosted on G2.com.

The customer service calls sometimes need a little help because everyone does not speak english that well. Review collected by and hosted on G2.com.

I key compliance packs mostly, so I enjoy the use of RxAdmin. Review collected by and hosted on G2.com.

I believe that it would be better if I could save time input information on a patient's own profile. Different people take the same med at different times often. Review collected by and hosted on G2.com.

Ease of use - quick menu pull up - multiple screens - multiple users - security clearances Review collected by and hosted on G2.com.

reporting for accounts receivable - hard to get an accurate account of what is expected from all insurance companies and what has come in Review collected by and hosted on G2.com.

I like being able to view a patient's profile in a simple manner with each refill on a different line. Review collected by and hosted on G2.com.

I dislike the inefficiency in incorporating prices of medicine into the system as well as other patient information. Review collected by and hosted on G2.com.

The system is very simple to use and is user friendly. It has a wide array of options for pharmacies to help manage patients with complience, formulary issues and such. It was easy to learn this system Review collected by and hosted on G2.com.

Sometimes the system has random glitches Review collected by and hosted on G2.com.

Best: up to date features and options are up to market trends Review collected by and hosted on G2.com.

Dislike : poor Support team & too many "Glitches" Review collected by and hosted on G2.com.

Great software and customer service. Review collected by and hosted on G2.com.

Not much to dislike. Easy and simple for all my staff Review collected by and hosted on G2.com.

EVERY ASPECT OF PHARMACY BILLING INFO ON ONE PAGE IN DETAILS. PHARMACY FRIENDLY FOR DAY TO DAY BUSINESS. EASE OF PROCESSING. WE RECOMMEND FOR STARTUP PHARMACY AND SPECIALTY MODULES AS CUSTOMER SERVICE IS HELPFUL WITH ANY QUESTION OR SUGGESTION. Review collected by and hosted on G2.com.

AT THIS POINT NO COMMENT YET ABOUT DISLIKE Review collected by and hosted on G2.com.

This system was in place and we switched to a different provider. Review collected by and hosted on G2.com.

I do not have enough experience with this system to evaluate. Review collected by and hosted on G2.com.

There were not very many things I liked about the PrimeRx system I used working as a tech for a private pharmacy. It did have a built in delivery system which cvs proprietary did not really have which may have been the best feature. Review collected by and hosted on G2.com.

Constant system crashes. Also- different options to do essentially the same function. For example- to fill a prescription with insurance the option would be “p” for process- however without insurance it would be “s” for save which could be confusing because it was being filled not filed. Also required a lot of steps for regular functions that should really be streamlined because we use them so often. Review collected by and hosted on G2.com.

We love how they are quick to answer and meet our needs.I love how they always find new ways of improving their system to make is easy for us to get the best service we need. They also have SMS reminder for patient to do refills or if we can do automatic refills. They just so many features to utilize for our business. Review collected by and hosted on G2.com.

MMS always came through for us , I have no complaints! They have very helpful tools online and even on the program. So with any issues I have, I always turn to the manual. They also provide us ways of keeping our records very organized. We can also keep track of our inventory, which gives us the correct NDCs. They are amazing! Although, at times the billing becomes a little difficult but as soon as we call MMS or the insurance company we're able to figure it out together. Review collected by and hosted on G2.com.

Easy format. Best service. You could call during your business hours and someone always picks up to resolve your problem whatsoever Review collected by and hosted on G2.com.

there is really nothing to dislike, System wor\ks and if anything, LIVE service is avaialable within no time Review collected by and hosted on G2.com.

1. Report system where you can view and print all the diff kinds of the report like patient profitability, business, pharmacist verification etc.

2. Track the data about how your pharmacy is performing.

3. Track insurance payments

4. price check is handy

5. Delivery slips are the add on,which helps you to keep the track of the Rx being delivered.

6.Inventory update feature which shows the exact amount of the drugs in hand

7.Claim processing to report the data to the PMP .

and many many more things Review collected by and hosted on G2.com.

Just one feature. System sometime does not find the doctors through the MMS search, in that case we have to add them manually. Review collected by and hosted on G2.com.

service,prompt responce,technical support and all the features and changing accordingly Review collected by and hosted on G2.com.

prices on network billing duplicate E Rx billings and no visit of on site reprentative any time or no call from no body from the office to hear the grievences from the customer Review collected by and hosted on G2.com.

1. Transfer in and out feature is great where you just don’t have to go through the fax or telephone.

2. Helps to merge the family house charges account so you have to keep track on the single account per family.

3. Prescriptions deleted by mistake can be recovered easy.

4. Controls resubmition is the blessing.

5.Easy to add any new prescriber by using their MMS search.

6. Drug pick verification feature helps to nullify the error of dispensing wrong drug.

7. You can view business reports with lots of options.

8. X10 file for the inventory update helps to keep track of the qty in hand.

9. Ease to submit data to PMP Review collected by and hosted on G2.com.

1.Sometimes the drug NDC is not found on the file.... and we have to add that drug manually.

2. While inventory update....products without the NDC number have to add in manually. Review collected by and hosted on G2.com.

rx typing, med list, refill, edit, sig file etc Review collected by and hosted on G2.com.

can't split the prescription with 2 ndc with same drug strength and name Review collected by and hosted on G2.com.

Customer service is great, very knowledgeable Review collected by and hosted on G2.com.

I don’t like that the software doesn’t select the correct ndc at the time of running a claim Review collected by and hosted on G2.com.