I found using Mend Telemedicine easy and convenient. Not having to leave home for a visit with my doctor was much better than having to plan ahead, leave the house with enough time to fight traffic, and worry about arriving too early or too late. The connection was great, and I had no issues with the video or audio quality. Knowing it was a secure connection also let me focus on my needs, instead of worrying that my connection wasn’t secure. Review collected by and hosted on G2.com.

I didn’t encounter any dislikes or concerns while using Mend. Review collected by and hosted on G2.com.

Mend lets me teleconference with my doctor, which eliminates the need to travel to a facility. Review collected by and hosted on G2.com.

It’s not a face-to-face meeting, and I feel like subtle cues can slip by without being noticed. Some questions also get lost—things I might remember more easily if the other person were in the same room as me. Review collected by and hosted on G2.com.

Conveinence to atten.d medical appointments from my home. Review collected by and hosted on G2.com.

unable to use closed captions. I get them through assessiblity on the speaker options of my taskbar. I would like to access them through the app as I do on the zoom platform. Review collected by and hosted on G2.com.

Was able to have my appointment on the weekend and not have to worry about transportation Review collected by and hosted on G2.com.

Having to use Bluetooth earbuds or can't hear Review collected by and hosted on G2.com.

Mend allows me to meet with the provider of my choice, at the date and time convenient to me. I have mobility issues, so being able to use Mend to meet with my doctors from home gives me access to care I may not otherwise be able to receive. The quality of the connection makes the visit almost as good as being there in person. Review collected by and hosted on G2.com.

I have not had any issues during the several years that I have been using the platform. Review collected by and hosted on G2.com.

I really like that I can securely attend private appointments from my home with Mend, eliminating the distance barrier and transportation problems. The web page structure is user-friendly yet technologically advanced enough to be ample. The initial setup was 'easy peasy,' and I find it to be a significant improvement over the previous platform we used, including Zoom. I am also really happy with the transition and would definitely recommend it to others. Review collected by and hosted on G2.com.

The photo or file section of the chat box for sending txt or links files, or photos could be simplified. Review collected by and hosted on G2.com.

The people! I had a login issue so I gave up but a woman called and got me fixed up, corrected so I may continue getting help! I didn’t get her name but she was in Elizabeth Pa and she did a fantastic job! Review collected by and hosted on G2.com.

No downside at all, keep up the good work! Review collected by and hosted on G2.com.

I dont have to leave my house to have my appointment Review collected by and hosted on G2.com.

Nothing at all.. there was nothing that I would change Review collected by and hosted on G2.com.

The video call it's convenient and useful. Review collected by and hosted on G2.com.

You don't get to see your doctor face to face. Review collected by and hosted on G2.com.

The system is very friendly. I have a great doctor, and I am glad I can use Mend to help me connect with her. Review collected by and hosted on G2.com.

I’m not sure. I am not an expert with Mend. Review collected by and hosted on G2.com.