--- title: Practice by Numbers Reviews meta\_title: 'Practice by Numbers Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 104 reviews by the users' company size, role or industry to find out how Practice by Numbers works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 104 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Dental url: https://www.g2.com/categories/dental --- # Practice by Numbers Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Practice by Numbers but has limited features. Are you part of the Practice by Numbers team? [Upgrade your plan](https://my.g2.com/practice-by-numbers/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! We are here to empower dental practices to streamline workflows, enhance patient communications, and drive sustainable growth. Practice by Numbers makes practice management easier, enabling dental teams to focus on delivering exceptional patient care while reducing stress in daily operations. With comprehensive analytics and robust tools, decisions become more informed, and performance improvements more consistent. * * * Seller [Practice by Numbers](https://www.g2.com/sellers/practice-by-numbers) Discussions [Practice by Numbers Community](https://www.g2.com/products/practice-by-numbers/discuss) Solution Type Best-of-Breed Overview by Larry Ross Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 4 months [ View More Pricing Information ](https://www.g2.com/products/practice-by-numbers/pricing) ## Top-Rated Alternatives [ ![Weave](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Weave") Weave 4.6/5(433) ](https://www.g2.com/products/weave-weave/reviews) [ ![Carepatron](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carepatron") Carepatron 4.5/5(699) ](https://www.g2.com/products/carepatron/reviews) [ ![MaxAssist](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MaxAssist") MaxAssist 4.7/5(285) ](https://www.g2.com/products/maxassist/reviews) [ View All Alternatives ](https://www.g2.com/products/practice-by-numbers/competitors/alternatives) ## User Insights Average based on 104 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Marcia G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcia G.") MG Marcia G. Dentist Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/14/2025 "Practice by Numbers: Seamless Integration and Streamlined Workflow for Our Practice" 5/5 What do you like best about Practice by Numbers? We've been happy with Practice by Numbers since day one! We use the Grow package, and it’s been a game-changer for our practice. The automated text messages, reminders, and billing features have streamlined our workflow. Patients receive payment requests automatically, which keeps things smooth and efficient. The system syncs perfectly with Eaglesoft, making everything from scheduling to billing seamless. The digital forms are fantastic—especially the review and update option. Our patients love that they can simply update their existing info instead of starting from scratch every year. With our old system, they had to fill out blank forms annually, and it was a frequent complaint. The online scheduling feature is another favorite—patients can book anytime, which adds real convenience. We also love the Practice by Numbers VOIP phone system. The voice quality—both from the physical phones and the mobile app—is excellent, and the features make managing calls and communication incredibly easy. The analytics dashboard is another standout. It gives us clear, actionable insights into our revenue cycle management, accounts receivable, and claims. It’s helped us stay on top of our financials and make smarter decisions. And whenever we need support, the team is responsive and helpful—they always get back to us right away. Practice by Numbers has truly streamlined our operations and elevated the patient experience. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? We’ve had a great experience with Practice by Numbers overall, but if we had to point out one area for improvement, it would be the availability of call transcription. It would be wonderful if basic features like call transcription were included in the Grow package, rather than requiring an upgrade. We also hope voicemail transcription will be added in the future—it’s a feature that would really enhance communication and follow-up. That said, the platform continues to evolve, and we appreciate how responsive the team is to feedback. Looking forward to seeing what’s next! Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? Practice by Numbers has solved several key challenges for our practice, especially around communication and follow-up. The automation features are incredibly helpful—when a patient cancels an appointment, the system automatically sends a follow-up text and email, reminding them to reschedule and keeping their care on track. We also love the automated responses when the office misses a call or when patients reach out after hours. They immediately receive a message letting them know they can book online or contact us via email. This has helped us retain potential new patients and maintain strong communication with existing ones. The task management tools are another major benefit. We can easily track and follow up on canceled appointments, pending treatment, and recall reminders. It keeps our team organized and ensures no patient slips through the cracks. Overall, the automation has streamlined our workflow, improved retention, and strengthened patient relationships. It’s made a real difference in how we operate day to day. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Krunal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Krunal D.") KD Krunal D. Owner dentist Small-Business (50 or fewer emp.) 4/23/2025 "Practice by numbers by far best software out there." 5/5 What do you like best about Practice by Numbers? We’ve been using practice by numbers for more then 2 years now, and I can confidently say it’s transformed the way our dental practice runs. As a busy general dental office, we needed a system that could handle scheduling and patient communication seamlessly — and practice by numbers delivers on every front. User Interface & Ease of Use: The interface is incredibly intuitive and clean. My team adapted to it quickly, even those who aren’t very tech-savvy. Navigation is straightforward, and most functions are just a click or two away. I especially appreciate how clean the dashboard is — we can tailor it to our workflow, which boosts efficiency. Patient Communication & Engagement: The automated appointment reminders, two-way texting, and online scheduling features have drastically reduced no-shows and improved patient satisfaction. Our patients love the convenience, and it allows our front desk team to focus on other tasks. Insurance verification : The insurance verification tool is a game-changer — it cuts down on time spent on phone calls and ensures more accurate estimates. Payments and ledger tracking are also very intuitive. Support & Training: Customer service is top-notch. Every time we’ve had a question or needed help with customization, the support team responded quickly and thoroughly. Their onboarding process was also well-structured and personalized, which made switching systems much less stressful. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? 1. Complexity and Learning Curve Some users find the dashboard and interface overwhelming at first, especially for team members who aren't tech-savvy. There can be a lot of metrics and data presented without clear guidance on what to prioritize. 2. Cost It's relatively expensive, particularly for smaller practices or startups. Some feel that the ROI isn't always immediate or clear. 3. Integration Issues Integration with certain practice management software (like Eaglesoft or Dentrix) can sometimes be buggy or inconsistent, depending on the version used. Syncing issues can lead to delays or inaccurate data reporting. 4. Customer Support While many report good support, others mention inconsistent service or delayed responses during high-demand periods. 5. Customization Limits Some users wish there was more flexibility in customizing dashboards or reports to focus on KPIs specific to their practice's unique needs. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? ✅ Problems Practice by Numbers Solves: Lack of Real-Time, Actionable Data Problem: Many dental practices operate without clear visibility into performance metrics (like case acceptance, hygiene recall, unscheduled treatment). PBN Solution: Offers real-time dashboards and KPIs that show how your practice is performing in critical areas. Benefit: Helps you make informed, data-driven decisions quickly, rather than guessing or relying on outdated reports. Missed Revenue Opportunities Problem: Unscheduled treatments, overdue hygiene visits, and inactive patients often fall through the cracks. PBN Solution: Automatically identifies and flags these opportunities. Benefit: Helps your team proactively reach out to patients and fill the schedule, increasing production and collections. Inefficient Team Performance Management Problem: It's hard to track team performance objectively and reward or coach accordingly. PBN Solution: Provides individual and team-level metrics on productivity, case acceptance, and more. Benefit: Supports better goal-setting, accountability, and team development. Manual Patient Communication Problem: Front desk teams often spend too much time manually confirming appointments or recalling patients. PBN Solution: Offers automated appointment reminders, recare follow-ups, and treatment plan reminders. Benefit: Reduces administrative workload and ensures consistent patient communication. Difficulty Understanding Financial Health Problem: Many dental offices don’t fully understand where money is coming from—or leaking. PBN Solution: Breaks down collections, insurance aging, production by provider, and other key financials. Benefit: Allows better financial planning and cash flow management. Review collected by and hosted on G2.com. Show More 5/14/2025 Current UserValidated ReviewerSource: Organic KR Kevin R. Dentist, owner Small-Business (50 or fewer emp.) 5/5/2025 "PBN has met and exceeded our expectations as our all in one business management solution" 5/5 What do you like best about Practice by Numbers? It’s all there. Patient communication, analytics, phone call tracking, recall management, forms, phone system, etc. we get so much out of it. So many useful features compared to other software systems we’ve used where maybe the analytics or patient messaging was good but everything else was bad. A couple of other things worth mentioning is how great their support is and how quick they are to add features if you request them- obviously not instant, but they are constantly updating their already great software to make things run more smoothly for users. We use it 24/7 during work hours and I even use the app at home which is so convenient. Can’t recommend it enough. Would give 11/10 if I could Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? I really can’t think of many downsides. Kind of annoying that the phone AI stuff is an additional fee and not included in the PBN voice feature. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? Patient communication, automated forms, everything related to our phones, practice analytics. Literally everything. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MM Michelle M. Office Manager Small-Business (50 or fewer emp.) 5/7/2025 "The best support and business management tool." 5/5 What do you like best about Practice by Numbers? It helped our office go paperless and customize all the forms to our specific office and patient needs. I am also very impressed with the online support. Fast and they take their time to walk you through any and all steps of the process needed to fix your issues. I never have felt rushed or confused about what needs to be done. Best Customer Support, you should all win an award. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? While enjoying the benefits of going paperless, some of the processes do not seem to be seamless. New patient forms are not being sent out after an appointment is made, or the patient is unable to open the forms once they receive them. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? Transition to a paperless system and have the forms automatically imported into the patient's file. This eliminates the step of scanning paper forms. A HUGE TIME SAVER. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: OrganicAI Translated ![Jianqiang X.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jianqiang X.") JX Jianqiang X. Dentist, owner Small-Business (50 or fewer emp.) 5/2/2025 "All-in-one supporting software for dental offices" 4.5/5 What do you like best about Practice by Numbers? Great customer services and they frequently update the software to meet the clients' need. PbN not only provides extensive data analysis of all aspects of dental offices, including phone calls, which is what they are known for, they also provides services such as review request, automatic reminders, automatic campaigns for different purposes, online payment solutions, etc. It also serve as an intra-office communication channel. We have used other supporting software but by far PbN is the best, and none of them has the data analysis portion PbN offers. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? Some functions are definitely not as easy to use as the others, and you have to put in good amount of effort to maximize its function. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? Great customer services and they frequently update the software to meet the clients' need. Extensive data analysis of all aspects of dental offices, including phone calls - guides practice management decisions Automatic review request, reminders, campaigns for different purposes, online payment solutions, etc. - automate front office / administrative work, so the office runs more efficiently, and staff can spend more time on patient care. Intra-office communication - helps the operation to run smoothly Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Lauren B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lauren B.") LB Lauren B. Office Manager Small-Business (50 or fewer emp.) 4/30/2025 "Highly Recommend" 5/5 What do you like best about Practice by Numbers? I have used a few different products similar to Practice by Numbers and this has far exceeded what the others have offered. I am able to review numbers with the practice owner and our team. I am able to log in from home on a snow day and communicate with our patients, I am able to create my own customizable emails and hone in on what patients I want to receive them, if not all of our patients... There are so many features we can utilize through the text messaging services... gosh the list is long. I highly recommend Practice by Numbers! Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? We have a sedation portion to our practice which requires additional information and an additional medical history. The one thing that has been difficult is when the medical history is completed, we do not receive any sort of alert. As much as we dislike this, it seems as though they are working to make even this detail easier for our team, which I greatly appreciate. I have made suggestions for improvements to the systems and a few of them have been integrated. I appreciate the consistent desire to improve. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? We have a few admin at the front desk and we suggested that they have a way for us to mark which admin is working with each patient over text messages - they integrated this into their software and now when we open the texts, we know which ones are being dealt with and by whom. I love this update! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Amber R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber R.") AR Amber R. Treatment Coordinator Small-Business (50 or fewer emp.) 4/29/2025 "A Must-Have for Modern Dental Practices" 5/5 What do you like best about Practice by Numbers? The ability to visualize key performance metrics in real-time has made a huge impact on how we run our practice. From detailed production reports to patient engagement tracking, Practice by Numbers offers an intuitive dashboard that keeps our team focused and aligned. We particularly appreciate the automation features — reminders, re-care tracking, and follow-up alerts help ensure that nothing falls through the cracks. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? Some of the reporting tools can feel a bit overwhelming at first due to the sheer volume of data available. There’s a learning curve to figuring out which reports are most relevant for specific team members. A more personalized onboarding process would have helped us get up to speed faster. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? Before using Practice by Numbers, we struggled with keeping up on re-care appointments and tracking missed production opportunities. Now, we can easily identify scheduling gaps, overdue patients, and underperforming areas. It’s helped us increase both patient retention and overall revenue while allowing our front office team to work more efficiently. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic KB Kayla B. Director of Operations Small-Business (50 or fewer emp.) 4/29/2025 "Practice By Numbers has been a game changer!" 5/5 What do you like best about Practice by Numbers? The automation that comes with PbN has been exceptionally helpful for our busy pediatrics office. There are SO many things that we were doing manually before that are all done automatically now like sending and chasing new patient forms, confirmation texts at the right time we need them to go out, forms automatically adjusting patient records in our PMS as parents submit new forms, overdue routine care reminders, and so much more! Our Customer Success Manager has been really helpful in getting us set up just right. We are still working through some kinks, but it seems that they are dedicated to making things work for us. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? There are some minor limitations with this system, but I believe most of it is because we use our PMS in a unique way which isn't the standard that PbN integrates fully with. The online scheduling has presented a problem with not being able to truly restrict certain patients from being able to schedule and it creates a new chart, which has caused some issues. They have a Customer Ideas website that you can submit requests and suggestions on, and I see their development team in there regularly commenting on people's posts and updating when things have been added to their queue for development. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? It's streamling communication for our patients and their parents, the online scheduler has been a highlight for them as well! Parents are much more inclined to complete our forms now and we have received less complaints about functionality and the overall visual aspect of forms. We have also spent a significant amount of time chasing forms from parents in the past; PbN does that for us now. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Cameron D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cameron D.") CD Cameron D. Owner Dentist Small-Business (50 or fewer emp.) 4/28/2025 "Outstanding Analytics Capabilities and User Support - Highly Recommend" 5/5 What do you like best about Practice by Numbers? Switching from paper charts to a fully digital system felt overwhelming at first, but Practice By Numbers made the transition incredibly smooth for our practice. We rely on them for patient forms, patient communication, and practice analytics — and they have been absolutely essential. One of the biggest highlights is their customer support. Any time we have a question, the response is immediate and thorough. It’s clear they prioritize their clients and genuinely want us to succeed with their platform. Our patients love the texting capabilities, and our front desk team especially appreciates the text-to-confirmation feature, which has made appointment confirmations faster and more reliable. The analytics tools give us clear, actionable insights that help guide both clinical and business decisions. I highly recommend Practice By Numbers. Their software is powerful, intuitive, and backed by a team that truly stands behind their product. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? The only downside we've experienced is that there’s currently no iOS desktop app available, which would make it even more convenient. Hopefully, that's something they add in the future. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? With only one team member in our front office, Practice By Numbers has been critical in filling the staffing gaps — automating patient communication, streamlining confirmations, and reducing the daily workload. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Brigitte M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brigitte M.") BM Brigitte M. Admin Small-Business (50 or fewer emp.) 4/28/2025 "Practice by Numbers - Effective and Engaging" 4.5/5 What do you like best about Practice by Numbers? Practice by Numbers significantly contributes to improved productivity and organization within our practice. The automatic transfer of new patient information to Open Dental and the synchronization of patient messaging directly into their records eliminate manual data entry and ensure comprehensive patient files. The ability to instantly communicate with patients and manage scheduling changes is invaluable. Moreover, the platform's features for tracking collections, supporting production goals, and exporting unscheduled data, along with its utility in huddle preparation, make it an indispensable tool. Review collected by and hosted on G2.com. What do you dislike about Practice by Numbers? To further optimize user experience, the availability of a comprehensive handbook or manual detailing all Practice by Numbers functionalities would be beneficial. While the online resources are valuable, a dedicated guide could enhance navigability and facilitate a more thorough understanding of the platform's capabilities. Review collected by and hosted on G2.com. What problems is Practice by Numbers solving and how is that benefiting you? The implementation of Practice by Numbers has improved the process of managing new guest forms and securing necessary insurance details. Our texting capability significantly expedites appointment scheduling and allows for seamless same-day adjustments, overcoming the challenges of phone communication, particularly for working guests. Additionally, this system empowers providers to proactively connect with patients regarding pending treatments, ultimately supporting the achievement of our production targets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 4 months ### Average Discount 6% [ View More Pricing Information ](https://www.g2.com/products/practice-by-numbers/pricing) Practice by Numbers Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image") Weave 4.6/5(433) [ Compare Now ](https://www.g2.com/compare/practice-by-numbers-vs-weave-weave) ##### ##### Practice by Numbers Features Information Flow Patient Case Management Records Management Patient Experience Dashboards & Reporting Secure Communications Administrative Tools Insurance and Billing Appointment Scheduling Business Intelligence and Reporting Financial Tools Accounting Payment Processing [ View More Features ](https://www.g2.com/products/practice-by-numbers/features) ##### Categories on G2 [Patient Relationship Management (PRM)](https://www.g2.com/categories/patient-relationship-management-prm)[Dental Practice Management](https://www.g2.com/categories/dental-practice-management) ##### Explore More [Best platform for account-based strategies in service sector](https://www.g2.com/discussions/best-platforms-for-account-based-strategies-in-the-service-sector)[Which vendor provides AI-powered adaptive authentication?](https://www.g2.com/discussions/which-vendor-provides-ai-powered-adaptive-authentication)[What's the best procure-to-pay platform for cost savings](https://www.g2.com/discussions/what-s-the-best-procure-to-pay-platform-for-cost-savings) [What Blockchain as a Service platforms are best for avoiding application outages when infrastructure needs to scale rapidly?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-avoiding-application-outages-when-infrastructure-needs-to-scale-rapidly)[Which expense management app is best for startups](https://www.g2.com/discussions/which-expense-management-app-is-best-for-startups)[Pros and Cons Details](https://www.g2.com/products/practice-by-numbers/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)