# MyChart Reviews **Vendor:** Epic Systems **Category:** [Interactive Patient Care Systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc) **Average Rating:** 4.4/5.0 **Total Reviews:** 39 ## About MyChart MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment. ## MyChart Reviews ### 1. Convenient Scheduling and Results Access, but Occasional Delays and Early Result Concerns **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda B. | Sales Admin, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about MyChart?** Convenient and easy to communicate with provider along with seeing test results and schedule appointments. **What do you dislike about MyChart?** sometimes seeing results before a dr can be concerning. long delays occasionally for question response. **What problems is MyChart solving and how is that benefiting you?** unknown ### 2. Ridiculous website for making an appointment **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about MyChart?** Leaving messages for the doctor. Saves time trying to leave a message. **What do you dislike about MyChart?** Making an appointment. Ridiculous process. For a follow up I pick the Dr by name. They direct me to the appt page. Then I have to choose their specialty, and you don't my Dr specialty? OK, use the drop-down list but it does not list their specialty. They say to call the general number. I'd should just call the doctor's office number. Total waste of time. **What problems is MyChart solving and how is that benefiting you?** Very little. I can leave a message for the Dr and get a reply. NOTHING ELSE. Worse garbage site I've seen and a disgrace for John Hopkins. ### 3. MyChart - through eyes of a patient and a provider's personnel **Rating:** 4.0/5.0 stars **Reviewed by:** Priscilla H. | Referral Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2022 **What do you like best about MyChart?** The ability to message quickly between patient and providers and their care team, previously due to hipaa, there was a lot of phone tag involved. In addition, accessing your own medica mecords was a huge nuisance and very timely with most practices. Having instant access to you labs, visit notes, medications, discharge instructions, etc, enables patients to be more fluid with effecting managing and maintaining their own health. **What do you dislike about MyChart?** There is some difficulty navigating providers that haven't been linked to account. In addition to including the provider team, it would be nice to have the option to schedule with new providers that were accepting new patients, ones that didn't require live phone schedules due to level of information or skillful scheduling required. **What problems is MyChart solving and how is that benefiting you?** Very effectively and efficiently improving communication between patients, providers and their staff, along with billing capabilities. On the business side, it enables data and workflow to move through work queues and be analyzed with more accuracy with such. ### 4. Revolutionized my care **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew M. M. | Sr. Operations Manager - Claims, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about MyChart?** It allows for 1 stop shopping of all my medical needs. I can communicate with my Dr through the app for most things and can even do video visits! **What do you dislike about MyChart?** The only issue is images for tests are in a format my phone can't open **What problems is MyChart solving and how is that benefiting you?** It has helped all my employees manage their medical care more efficiently. ### 5. Experience with MyChart **Rating:** 4.5/5.0 stars **Reviewed by:** Steve F. | R, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about MyChart?** - Appointments that are scheduled over the phone appear in MyChart within minutes. - Those appointments have a link that adds the appointment to the patient's calendar (Google, Outlook/Exchange, etc.}. - After-Visit summary and Doctor's notes appear with the appointment as history. - Medication(s) are tracked in the patient's MyChart with dosage and schedule. - Patient can ask doctor or staff questions via 'e-mail like' text entry which can include pictures or forms - Other people can be configured to have access to the patient's MyChart. - Appointments and question replies can send e-mail or SMS notifications. **What do you dislike about MyChart?** - Too many steps are required to login into system - Message headings are pre-canned with poor choices, and the patient has no option to enter their own message. - There is no way to set a priority flag on messages, - There is no method to copy additional doctors on messages. - Providers/Doctors lists do not have their specialty or roles displayed. - Providers/Doctors lists do not have their scheduling phone numbers displayed. - There is no list of scheduling phone numbers for departments. **What problems is MyChart solving and how is that benefiting you?** - Communication with patients is significantly improved without requiring telephone calls. - Patients no longer need to call doctor to refresh their memory of medication dosage/schedule. - Patients have a clear and simple listing of future appointments, reducing no-shows. These benefits have streamlined the appointment scheduling process and it keeps the patient informed. ### 6. Health Portal At Your Fingertips **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about MyChart?** Epic MyChart is an excellent tool, and one-stop shop for connecting with your medical/health practice. It's a versatile tool, as you can view lab results, pay bills, send private messages to your doctor, and more. My favorite part is that I'm notified and can see my lab results, right as they come out -no additional waiting or wondering when you can see them, or calling the office, just to wait in queue on the phone. MyChart keeps a record of the results, and messages between you and your doctor, and can be accessed on a computer or phone. The tool really makes it easy to connect and get information. **What do you dislike about MyChart?** My only dislike, is that MyChart is simply an automated tool. I'll sometimes get lab results, and be left to interpret myself, as they haven't been reviewed and explained by a doctor yet. This can lead to poor assumptions or cause unwarranted worry or concern if you don't know how to read them. Nothing's perfect, but the fact that the tool is all automated, without someone to talk to, lacks personability. **What problems is MyChart solving and how is that benefiting you?** Overall, MyChart is a great tool, and definitely expedites the process in getting information to the patient. The health system can be very slow when going through a call tree, and waiting on hold, but this tool gets the info to the user immediately. ### 7. Your Health At A Click **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron L. | Account Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2021 **What do you like best about MyChart?** The MyChart mobile application and online site make it easy for patients to be in control and aware of their medical summaries, bills, and appointments. Instead of physically tracking down paperwork from your doctor's office, all your essential records are securely kept in the MyChart software for easy access! **What do you dislike about MyChart?** Your medical summary only goes back so far. If you want to have all your records recorded in the software, you must contact all your past doctors and request your documentation for MyChart Administrators to input! **What problems is MyChart solving and how is that benefiting you?** I am saving time and effort with the MyChart application with real-time insight on my health records and the ability to book appointments myself at the click of a button! I also can obtain a detailed summary of my overall health that I can access anywhere at any time, allowing me to be informed and in control of my health needs and concerns. MyChart is the best! ### 8. A vital tool for organizing your health care **Rating:** 5.0/5.0 stars **Reviewed by:** Laylah B. | Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2021 **What do you like best about MyChart?** I love the features like messaging, where you actually can communicate with your health care provider on non emergency issues or questions. Best record keeping application. **What do you dislike about MyChart?** If you don't enable touchscreen log in, make sure you enable two step verification. I lost Mt password once and they are very secure, I had to reset everything. **Recommendations to others considering MyChart:** Don't lose your password. **What problems is MyChart solving and how is that benefiting you?** I have realized organizing is key to taking the best care of myself. I can keep test results, appointments and communicate with my provide on a non emergency basis all the time. Even make non emergency appointments!!!! ### 9. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about MyChart?** I'm able to communicate with my Doctors nurse & they are good about getting back to me. **What do you dislike about MyChart?** Understanding the blood work. It's not clear what the normal range is or what the medical terminology is for blood tests drawn. **Recommendations to others considering MyChart:** Sign up, it's a time saver. **What problems is MyChart solving and how is that benefiting you?** Being able to correspond with the Doctor concerning my care. ### 10. Access your med chart on your phone **Rating:** 5.0/5.0 stars **Reviewed by:** Kelsey G. | Speech and language pathologist, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about MyChart?** The thing I like the most about MyChart is the mobile app. It is very helpful to be able to access your medical records at any time, any place. Another thing I like about MyChart is the messaging function. I am able to connect with my physician quickly for needs that don't require an appointment. **What do you dislike about MyChart?** Something I dislike about MyChart is that the organization of the test results is confusing. I wish that they would be organized by type of test so that you could see your results over time for a specific test. Instead, they are organized chronologically, which can make it difficult to find. **What problems is MyChart solving and how is that benefiting you?** A problem I am solving with MyChart is that I do not need to make an appointment or call my doctor's office for certain things, like accessing medical records or refilling a prescription. I am able to do these things quickly and easily on my phone or computer. ### 11. Great for doctor visit! **Rating:** 5.0/5.0 stars **Reviewed by:** Avinash P. | ELASP Student Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about MyChart?** I like how all my appointments, results, contact info are all managed in one app. Rather than contacting the office or going through the hassle of following up on the results, I can use the app and get all the details. Another thing is that I can also print PDF versions of the results and share them with other healthcare providers. The app also notifies you of appointments through texts so makes it easier for me to manage and track my appointments **What do you dislike about MyChart?** Maybe the UI could be worked on a little bit more, I know it is a simple app and gets the job done, but little bit more to clean up the home page would be great! **What problems is MyChart solving and how is that benefiting you?** I am not solving any problems as it gets the job done and helps me with most of my needs. ### 12. Very convenient for messaging HCPs and paying bills **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** January 06, 2022 **What do you like best about MyChart?** I like that I can directly message my health care providers and their staff. They are typically quite responsive. I like that I can view all my bills in one place and pay them conveniently **What do you dislike about MyChart?** I dislike that bills are posted without notification through the system. **What problems is MyChart solving and how is that benefiting you?** We are solving health care scheduling, communications, and payment ### 13. MyChart **Rating:** 5.0/5.0 stars **Reviewed by:** Diana R. | It Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2021 **What do you like best about MyChart?** Easy to use Nothing wrong I think epic is very user friendly **What do you dislike about MyChart?** Nothing Everything is fine I think the software is good **What problems is MyChart solving and how is that benefiting you?** Nothing ### 14. Great place to keep medical records **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2021 **What do you like best about MyChart?** I like that I can access my documents and chat my doctor **What do you dislike about MyChart?** I don't like that it takes 48 hours to hear back on a question **What problems is MyChart solving and how is that benefiting you?** I am want a place to access my records. I also found that I could communicate with my doctor and that my info is shared with other Epic providers. ### 15. Bring back the login PIN **Rating:** 2.5/5.0 stars **Reviewed by:** Bob W. | Semi Retired, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2021 **What do you like best about MyChart?** MyChart is a phenomenal collection of beneficial medical information & action steps. Med lists/appointment steps, etc. **What do you dislike about MyChart?** Requiring USERID & password for login is not helpful. I have hundreds of online accounts & can't remember all of them. I was in a dentist's office last Monday & a question came up regarding my current meds. I fumbled around trying to enter my password but couldn't remember it. I loved the PIN used for login. Very quick & easy to use. Please bring it back. **What problems is MyChart solving and how is that benefiting you?** Login efficiency is horrible. ### 16. MyChart **Rating:** 5.0/5.0 stars **Reviewed by:** Kendra W. | Media Relations Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 10, 2020 **What do you like best about MyChart?** I like that I am easily able to make appointments and reschedule them without calling the office and waiting on hold. **What do you dislike about MyChart?** I dislike that sometimes it's difficult to find messages that are sent if I'm not checking myChart regularly - I feel sometimes I get notifications and sometimes I do not. **Recommendations to others considering MyChart:** I strongly recommend using this. It's an easy format to communicate with patients and have their basic needs met - billing, appointments, some questions. **What problems is MyChart solving and how is that benefiting you?** Easy communication with patients about upcoming appointments, bill pay and simple questions. ### 17. Great patient portal **Rating:** 5.0/5.0 stars **Reviewed by:** Rishika A. | Business Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 18, 2021 **What do you like best about MyChart?** MyChart is a patient friendly portal provided by Epic, it's a great tool to review all the information required like the upcoming appointments, your visit information, medications, contacting your provider for any care related queries. You have everything from A-Z in MyChart. You also have a Mobile application which is quite helpful for the review of results and other actions ! **What do you dislike about MyChart?** I don't have anything to dislike in MyChart, it's a great tool. **What problems is MyChart solving and how is that benefiting you?** MyChart helps in viewing your monthly Statements and send out queries to respective people in case of any ### 18. Epic is your way to access and request Health Care at your fingertips **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 16, 2020 **What do you like best about MyChart?** I can access and request health data and needs at any time day or night. I usually get a very quick reply as well. **What do you dislike about MyChart?** It takes away that in person to person element we grew up with but that is it so far. **Recommendations to others considering MyChart:** Mychart is very easy to use, user friendly and accessible by computer or phone app. You can request refills, appointments in person or virtual, and ask questions of your health care provider(s). This can all be done at any time of the day or night. **What problems is MyChart solving and how is that benefiting you?** Having a busy work schedule, I am able to send a message after hours. I am not left with an inability to reach out for scheduling an appointment after office hours. Same with requesting an appointment or refills. ### 19. Convenient Medical Contact App **Rating:** 4.0/5.0 stars **Reviewed by:** Kalen G. | Fitness Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2020 **What do you like best about MyChart?** Able to send messages to doctor without calling and waiting on hold. Love the fact I’m able to see past and upcoming appointments. It’s also great to be able to see some things in my medical record. **What do you dislike about MyChart?** There are times when the Telehealth visits through the site don’t work or have technical difficulties **What problems is MyChart solving and how is that benefiting you?** Not being on hold for an office personnel to pick up. Benefits include, having access to my medical record at my fingertips. ### 20. MyChart - outcomes data and analysis **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2021 **What do you like best about MyChart?** I like the ability to gather patient reported outcomes and data elements specific to the patient recovery or chief complaint **What do you dislike about MyChart?** I dislike the inability to expand forms and use the MyChart vehicle as a PRO platform. **What problems is MyChart solving and how is that benefiting you?** MyChart helps gather information ahead of time or allows patients to send information before and after visits so as to better plan care and time follow up. The benefits are communication both directions with customers, but the real benefit is the potential use of PRO's through MyChart. ### 21. Mychart review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2021 **What do you like best about MyChart?** Accessing reports, booking appointments seamlessly **What do you dislike about MyChart?** Recording real time data from Fitbit, UI is still primitive **What problems is MyChart solving and how is that benefiting you?** Patient reach out is very good, easy access to Healthcare data and appointment booking. ### 22. Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2021 **What do you like best about MyChart?** Getting test results via the app and booking appointments. **What do you dislike about MyChart?** There is nothing I disliked about mychart. **What problems is MyChart solving and how is that benefiting you?** Arranging the appointments online instead of calling out. ### 23. Epic My Chart **Rating:** 5.0/5.0 stars **Reviewed by:** Neisha G. | Medical Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2020 **What do you like best about MyChart?** I like how I'm able to see my test results as soon as they're available, even before my physician's office calls me with results. I also like that I'm able to track all of my appointments. **What do you dislike about MyChart?** There are certain notifications I can't get to go away, but I'm sure that's user error. **What problems is MyChart solving and how is that benefiting you?** Getting patients to sign up for it is nice because they are taking control of some of their own healthcare. ### 24. User friendly all around . **Rating:** 5.0/5.0 stars **Reviewed by:** Raluca A. | Account/Client Management | Program Management, Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2020 **What do you like best about MyChart?** It is easy to be used by sophisticated clinicians and also user-friendly to patients. It can be accessible at the computer desk and also on the go on your personal phone. **What do you dislike about MyChart?** It can have more, options, however not sure if Loma Linda has opted to have all of them . **What problems is MyChart solving and how is that benefiting you?** NO issues, Sometimes are issues with connectivity . ### 25. Great, software easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about MyChart?** Easy to use, especially if familiar to epic. **What do you dislike about MyChart?** Like other things with epic their are many redundant ways to get to the same page, lots of links etc. Could look nicer from a graphic user interface point of view. **Recommendations to others considering MyChart:** If you use epic this is worth it **What problems is MyChart solving and how is that benefiting you?** Maintains HIPAA compliance when communicating to patients saving a phone call or encounter. ### 26. Feeling Safer and in more control **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2019 **What do you like best about MyChart?** What I benefited from was being able to look at exactly what the nurses have for under my medications, my allergies etc on the tv easily using the remote. I would know what is happening forward and be prepared internally knowing, okay, I know what’s going on versus the rushed experience without knowing it being told what’s happening. We shouldn’t have to ask. **What do you dislike about MyChart?** The least helpful part was the immunizations reminder, even though I already took them but outside of The specific group. It won’t let the nurses update it. **Recommendations to others considering MyChart:** BEST THING EVER!! I only go to iNova because they have this implemented. Any office that doesn’t, I find one that does have it. I want to know what’s going on in my life too. **What problems is MyChart solving and how is that benefiting you?** I’m able to use this as a product to recommend when fellow doctors offices or any medical practice is opening, I always recommend MyChart for the best patient doctor experience. ### 27. EPIC is epic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2019 **What do you like best about MyChart?** EPIC is an excel EMR system and I would highly recommend it to other hospitals. Specifically, EPIC My Chart keeps patient records organized and it is a super efficient system to put in all the necessary patient information in a centralized location. Specifically, Epic Mychart allows for great communication between the provider and the patient. All old messages are stored so that a provider can pull up old conversations/notes on the patient. MyChart provides patients the peace of mind to know that their provider is only a message away. I really can't say enough about this EMR system, specifically MyChart, but it is really a great system, for administrators, providers, and patients. **What do you dislike about MyChart?** It has so much information/tools that I feel like we have barely scratched the surface of all of its capabilities. I feel like we are underutilizing the system and we can do more! **Recommendations to others considering MyChart:** MyChart Bedside is a great tool to improve patient / provider relations **What problems is MyChart solving and how is that benefiting you?** Allow ### 28. MyChart **Rating:** 3.5/5.0 stars **Reviewed by:** Tanya L. | Regular Part Time Faculty, Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about MyChart?** Easy to use. Quick way to gather information. **What do you dislike about MyChart?** Sometimes with glitches when signing on **What problems is MyChart solving and how is that benefiting you?** Faster care. Can see more patients in shorter time due to not needing to go outside and document ### 29. Best software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2019 **What do you like best about MyChart?** Epic and Cisco is an awesome combination in the healthcare world. Epic is accessible from the hospital to home and is very detailed with it's charts. **What do you dislike about MyChart?** There's really nothing that I don't like about epic. **Recommendations to others considering MyChart:** Please use this while in a hosoy. You can have your results as the team is going over your issues. **What problems is MyChart solving and how is that benefiting you?** My chart is great for patients to look up all their medical information as we are updating things from epic into their charts all the time. The patients have access to test results and everything now. ### 30. Epic is improving **Rating:** 3.5/5.0 stars **Reviewed by:** Evelyn R. | manager, Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2019 **What do you like best about MyChart?** The bedside option is great because it’s and easy way to chart while your talking to a patient making work a bit more easier **What do you dislike about MyChart?** It lags a bit or it’s a bit slow when your typing fast **What problems is MyChart solving and how is that benefiting you?** Faster work flow ### 31. Every hospital should use Epic **Rating:** 5.0/5.0 stars **Reviewed by:** Safa K. | Student Researcher, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2019 **What do you like best about MyChart?** I was a scribe for Beaumont and we used Epic to log doctor notes and patient information and also billing. **What do you dislike about MyChart?** I can't open multiple patient files simultaneously, which slowed me down. **What problems is MyChart solving and how is that benefiting you?** Electronic Medical Records and billing. ### 32. Epic MyChart Bedside improves communication between healthcare providers and patients **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 24, 2019 **What do you like best about MyChart?** I appreciate how patients can easily communicate any informations or questions to their healthcare providers. It truly improves the patient's experience. **What do you dislike about MyChart?** Patients and providers do sometimes struggle with the interface. **Recommendations to others considering MyChart:** Definitely try this! **What problems is MyChart solving and how is that benefiting you?** This program makes it easier to answer patient's questions and address their concerns. ### 33. Easiest bedside charting application **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about MyChart?** Epic is the most streamlined charting system I have used- easy to navigate with the mouse or the keyboard, able to find daily/weekly views on all flowsheets. **What do you dislike about MyChart?** Sometimes flowsheets look different between each department in the hospital. **What problems is MyChart solving and how is that benefiting you?** Able to be used throughout the hospital (there is an application for each department) so the charting is more streamlined. ### 34. MyChart bedside review **Rating:** 3.5/5.0 stars **Reviewed by:** Emily W. | Registered Dietitian, Enterprise (> 1000 emp.) **Reviewed Date:** October 29, 2018 **What do you like best about MyChart?** This is great for allowing patients to see their lab results quickly and gives them options to better understand their results when staff is sometimes too busy to explain these things **What do you dislike about MyChart?** LoIt can be time consuming to set up and then determine who is an appropriate patient to use it **What problems is MyChart solving and how is that benefiting you?** Time management for staff ### 35. What you Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about MyChart?** Everything is available in real-time and in easy to read format. You can access most information that is pertinent in a quick and efficient manner. The entire platform is organized well for user ease. **What do you dislike about MyChart?** Some information is not displayed and I’m still not sure why. If you need details on a certain visit you aren’t always able to get then to show. **What problems is MyChart solving and how is that benefiting you?** I’m not solving problems but I do think it’s made me more aware and have fewer miscommunications. ### 36. Easy to use and great way to keep in touch with healthcare providers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wireless | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2018 **What do you like best about MyChart?** It's easy to use and can be used for multiple family members **What do you dislike about MyChart?** The email feature only allows for specific subjects, so if you have something that doesn't fit, you have to choose OTHER. There should be a free typing area for the subject. **Recommendations to others considering MyChart:** Easy to use and great with the app. **What problems is MyChart solving and how is that benefiting you?** Managing my children's healthcare appointments, tests, and providers. ### 37. AWESOME APP **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2018 **What do you like best about MyChart?** I love the ability to access anything from personal data, to billing, to appointments. **What do you dislike about MyChart?** I did not like the lack of providers available on this software, there is a hassle when trying to add anyone new,. **Recommendations to others considering MyChart:** Download it, use it, it is amazing! **What problems is MyChart solving and how is that benefiting you?** This MyChart encourages communication, education, overall customer satisfaction eliminating any misconstrued information, ### 38. Great to see info **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about MyChart?** I like having access to all records in one place. **What do you dislike about MyChart?** I dislike that Not all medical records are in there. **What problems is MyChart solving and how is that benefiting you?** Multiple specialists can access each other’s records. ### 39. MyChart **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2018 **What do you like best about MyChart?** Ease of usability, pulling patient data **What do you dislike about MyChart?** Some data not available based on provider **What problems is MyChart solving and how is that benefiting you?** Availability of patient medical chart between various providers, hospitals, quickly at your fingertips ## MyChart Discussions - [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) - 1 comment - [View MyChart pricing details and edition comparison](https://www.g2.com/products/mychart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+13%3A53%3A29+-0500&secure%5Bsession_id%5D=16f57f0a-b2b1-4c6e-b7b0-d066faa60814&secure%5Btoken%5D=1a2c456c82ed0b9a0c04fc8b863923d9b9c6d43298498bb3a4671502ae913234&format=llm_user) ## MyChart Features **Interoperability** - Device Interfacing - Care Communication - EHR Integration **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Management** - Patient Portal - Assessment - Telehealth - Educational Content **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Generative AI** - AI Text Summarization **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top MyChart Alternatives - [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews) - 3.9/5.0 (33 reviews) - [FollowMyHealth](https://www.g2.com/products/followmyhealth/reviews) - 3.5/5.0 (21 reviews) - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews)