MyChart Reviews & Product Details

Leaving messages for the doctor. Saves time trying to leave a message. Review collected by and hosted on G2.com.

Making an appointment. Ridiculous process. For a follow up I pick the Dr by name. They direct me to the appt page. Then I have to choose their specialty, and you don't my Dr specialty? OK, use the drop-down list but it does not list their specialty. They say to call the general number. I'd should just call the doctor's office number. Total waste of time. Review collected by and hosted on G2.com.

The ability to message quickly between patient and providers and their care team, previously due to hipaa, there was a lot of phone tag involved. In addition, accessing your own medica mecords was a huge nuisance and very timely with most practices. Having instant access to you labs, visit notes, medications, discharge instructions, etc, enables patients to be more fluid with effecting managing and maintaining their own health. Review collected by and hosted on G2.com.

There is some difficulty navigating providers that haven't been linked to account. In addition to including the provider team, it would be nice to have the option to schedule with new providers that were accepting new patients, ones that didn't require live phone schedules due to level of information or skillful scheduling required. Review collected by and hosted on G2.com.

It allows for 1 stop shopping of all my medical needs. I can communicate with my Dr through the app for most things and can even do video visits! Review collected by and hosted on G2.com.

The only issue is images for tests are in a format my phone can't open Review collected by and hosted on G2.com.

- Appointments that are scheduled over the phone appear in MyChart within minutes.

- Those appointments have a link that adds the appointment to the patient's calendar (Google, Outlook/Exchange, etc.}.

- After-Visit summary and Doctor's notes appear with the appointment as history.

- Medication(s) are tracked in the patient's MyChart with dosage and schedule.

- Patient can ask doctor or staff questions via 'e-mail like' text entry which can include pictures or forms

- Other people can be configured to have access to the patient's MyChart.

- Appointments and question replies can send e-mail or SMS notifications. Review collected by and hosted on G2.com.

- Too many steps are required to login into system

- Message headings are pre-canned with poor choices, and the patient has no option to enter their own message.

- There is no way to set a priority flag on messages,

- There is no method to copy additional doctors on messages.

- Providers/Doctors lists do not have their specialty or roles displayed.

- Providers/Doctors lists do not have their scheduling phone numbers displayed.

- There is no list of scheduling phone numbers for departments. Review collected by and hosted on G2.com.

Epic MyChart is an excellent tool, and one-stop shop for connecting with your medical/health practice. It's a versatile tool, as you can view lab results, pay bills, send private messages to your doctor, and more. My favorite part is that I'm notified and can see my lab results, right as they come out -no additional waiting or wondering when you can see them, or calling the office, just to wait in queue on the phone. MyChart keeps a record of the results, and messages between you and your doctor, and can be accessed on a computer or phone. The tool really makes it easy to connect and get information. Review collected by and hosted on G2.com.

My only dislike, is that MyChart is simply an automated tool. I'll sometimes get lab results, and be left to interpret myself, as they haven't been reviewed and explained by a doctor yet. This can lead to poor assumptions or cause unwarranted worry or concern if you don't know how to read them. Nothing's perfect, but the fact that the tool is all automated, without someone to talk to, lacks personability. Review collected by and hosted on G2.com.

The MyChart mobile application and online site make it easy for patients to be in control and aware of their medical summaries, bills, and appointments. Instead of physically tracking down paperwork from your doctor's office, all your essential records are securely kept in the MyChart software for easy access! Review collected by and hosted on G2.com.

Your medical summary only goes back so far. If you want to have all your records recorded in the software, you must contact all your past doctors and request your documentation for MyChart Administrators to input! Review collected by and hosted on G2.com.

I love the features like messaging, where you actually can communicate with your health care provider on non emergency issues or questions. Best record keeping application. Review collected by and hosted on G2.com.

If you don't enable touchscreen log in, make sure you enable two step verification. I lost Mt password once and they are very secure, I had to reset everything. Review collected by and hosted on G2.com.

I'm able to communicate with my Doctors nurse & they are good about getting back to me. Review collected by and hosted on G2.com.

Understanding the blood work. It's not clear what the normal range is or what the medical terminology is for blood tests drawn. Review collected by and hosted on G2.com.

The thing I like the most about MyChart is the mobile app. It is very helpful to be able to access your medical records at any time, any place. Another thing I like about MyChart is the messaging function. I am able to connect with my physician quickly for needs that don't require an appointment. Review collected by and hosted on G2.com.

Something I dislike about MyChart is that the organization of the test results is confusing. I wish that they would be organized by type of test so that you could see your results over time for a specific test. Instead, they are organized chronologically, which can make it difficult to find. Review collected by and hosted on G2.com.

I like how all my appointments, results, contact info are all managed in one app. Rather than contacting the office or going through the hassle of following up on the results, I can use the app and get all the details. Another thing is that I can also print PDF versions of the results and share them with other healthcare providers. The app also notifies you of appointments through texts so makes it easier for me to manage and track my appointments Review collected by and hosted on G2.com.

Maybe the UI could be worked on a little bit more, I know it is a simple app and gets the job done, but little bit more to clean up the home page would be great! Review collected by and hosted on G2.com.