MyChart Reviews & Product Details

I like how easy it is to email my doctor, and I can also view my test results quickly. Review collected by and hosted on G2.com.

I lost access to my child’s account when they turned 12, and I’m trying to get access back but it is very slow to get back. Review collected by and hosted on G2.com.

Convenient and easy to communicate with provider along with seeing test results and schedule appointments. Review collected by and hosted on G2.com.

sometimes seeing results before a dr can be concerning. long delays occasionally for question response. Review collected by and hosted on G2.com.

Leaving messages for the doctor. Saves time trying to leave a message. Review collected by and hosted on G2.com.

Making an appointment. Ridiculous process. For a follow up I pick the Dr by name. They direct me to the appt page. Then I have to choose their specialty, and you don't my Dr specialty? OK, use the drop-down list but it does not list their specialty. They say to call the general number. I'd should just call the doctor's office number. Total waste of time. Review collected by and hosted on G2.com.

The ability to message quickly between patient and providers and their care team, previously due to HIPAA, there was a lot of phone tag involved. In addition, accessing your own medical records was a huge nuisance and very timely with most practices. Having instant access to your labs, visit notes, medications, discharge instructions, etc., enables patients to be more fluid with effectively managing and maintaining their own health. Review collected by and hosted on G2.com.

There is some difficulty navigating providers that haven't been linked to account. In addition to including the provider team, it would be nice to have the option to schedule with new providers that were accepting new patients, ones that didn't require live phone schedules due to level of information or skillful scheduling required. Review collected by and hosted on G2.com.

It allows for 1 stop shopping of all my medical needs. I can communicate with my Dr through the app for most things and can even do video visits! Review collected by and hosted on G2.com.

The only issue is images for tests are in a format my phone can't open Review collected by and hosted on G2.com.

- Appointments that are scheduled over the phone appear in MyChart within minutes.

- Those appointments have a link that adds the appointment to the patient's calendar (Google, Outlook/Exchange, etc.).

- After-Visit summary and Doctor's notes appear with the appointment as history.

- Medication(s) are tracked in the patient's MyChart with dosage and schedule.

- Patient can ask doctor or staff questions via 'e-mail like' text entry which can include pictures or forms

- Other people can be configured to have access to the patient's MyChart.

- Appointments and question replies can send e-mail or SMS notifications. Review collected by and hosted on G2.com.

- Too many steps are required to login into system

- Message headings are pre-canned with poor choices, and the patient has no option to enter their own message.

- There is no way to set a priority flag on messages,

- There is no method to copy additional doctors on messages.

- Providers/Doctors lists do not have their specialty or roles displayed.

- Providers/Doctors lists do not have their scheduling phone numbers displayed.

- There is no list of scheduling phone numbers for departments. Review collected by and hosted on G2.com.

Epic MyChart is an excellent tool, and one-stop shop for connecting with your medical/health practice. It's a versatile tool, as you can view lab results, pay bills, send private messages to your doctor, and more. My favorite part is that I'm notified and can see my lab results, right as they come out -no additional waiting or wondering when you can see them, or calling the office, just to wait in queue on the phone. MyChart keeps a record of the results, and messages between you and your doctor, and can be accessed on a computer or phone. The tool really makes it easy to connect and get information. Review collected by and hosted on G2.com.

My only dislike, is that MyChart is simply an automated tool. I'll sometimes get lab results, and be left to interpret myself, as they haven't been reviewed and explained by a doctor yet. This can lead to poor assumptions or cause unwarranted worry or concern if you don't know how to read them. Nothing's perfect, but the fact that the tool is all automated, without someone to talk to, lacks personability. Review collected by and hosted on G2.com.

The MyChart mobile application and online site make it easy for patients to be in control and aware of their medical summaries, bills, and appointments. Instead of physically tracking down paperwork from your doctor's office, all your essential records are securely kept in the MyChart software for easy access! Review collected by and hosted on G2.com.

Your medical summary only goes back so far. If you want to have all your records recorded in the software, you must contact all your past doctors and request your documentation for MyChart Administrators to input! Review collected by and hosted on G2.com.

I love the features like messaging, where you actually can communicate with your health care provider on non emergency issues or questions. Best record keeping application. Review collected by and hosted on G2.com.

If you don't enable touchscreen log in, make sure you enable two step verification. I lost Mt password once and they are very secure, I had to reset everything. Review collected by and hosted on G2.com.

I'm able to communicate with my Doctor's nurse & they are good about getting back to me. Review collected by and hosted on G2.com.

Understanding the blood work. It's not clear what the normal range is or what the medical terminology is for blood tests drawn. Review collected by and hosted on G2.com.