G2

Adriana S.

Patient Access Liason

Mid-Market (51-1000 emp.)

9/11/2024

"Intelichart has been an amazing product for our Clinic"

4.5/5

What do you like best about InteliChart?

We have been using Intelichart for over 4 years now at our Clinic and it has been great! Patients and staff love it! Patients love the ability to be able to schedule appointments, request refills or message their providers directly without the hassle of having to call the clinic and being placed on hold. There are always enhancements and new features being added. It has improved our patient no shows dramatically with the the appointment reminders and on demand messages. We recently added personalized insights option for our portal users and we have had great feedback from patients that use it, they love the recommendations it provides. Also, anytime we have a question or need assistance on anything Intelichart is always so quick and helpful to respond. They also recently added a new feature that auto translates forms to spanish and it has been great! It makes building forms so much more simple and quicker. Review collected by and hosted on G2.com.

What do you dislike about InteliChart?

Hopefully can be compatible with international numbers in the future. Review collected by and hosted on G2.com.

What problems is InteliChart solving and how is that benefiting you?

Currently we have an enhancement request for Intelichart to use the date format to US when patients have their settings to spanish and it gives the mexico date format which sometimes causes confusion. Also, I frequestly requested an ehancement for non portal users to also receive email notifications for when a change has been made to their appointment such as appointment reschedule, cancellation, etc. Review collected by and hosted on G2.com.