# Practice Better Reviews
**Vendor:** Green Patch Inc  
**Category:** [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 297
## About Practice Better
Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry.



## Practice Better Pros & Cons
**What users like:**

- Users appreciate the **ease of use** in Practice Better, making billing, scheduling, and client communication seamless. (63 reviews)
- Users appreciate the **consolidated features** of Practice Better, enhancing efficiency in client management and communication. (51 reviews)
- Users value the **efficient integrations** of Practice Better, which streamline processes and enhance workflow management. (36 reviews)
- Users appreciate the **easy integrations** of Practice Better, enhancing efficiency and streamlining multiple tasks in one platform. (33 reviews)
- Users appreciate the **seamless integrations** of Practice Better, enhancing efficiency and streamlining their practice management. (30 reviews)
- Automation (27 reviews)
- Scheduling (26 reviews)
- Setup Ease (24 reviews)
- Customization (23 reviews)
- Communication (21 reviews)

**What users dislike:**

- Users find Practice Better lacking in **essential features** for assessments, collaboration, and program management, limiting its effectiveness. (29 reviews)
- Users find **limited features** in Practice Better, particularly lacking in assessments and internal collaboration tools. (21 reviews)
- Users find the platform **not user-friendly** , facing challenges with navigation and limited support for feature requests. (14 reviews)
- Users express frustration with **integration issues** , particularly the lack of sync with Google Calendar and QuickBooks. (11 reviews)
- Users find **limited integration** with ePrescribe and collaboration tools, impacting their workflow and practice efficiency. (11 reviews)
- Users find the **high pricing** of Practice Better challenging, especially for new or part-time practitioners. (10 reviews)
- Form Issues (10 reviews)
- Difficult Setup (8 reviews)
- Access Limitations (7 reviews)
- Lack of Communication Features (7 reviews)

## Practice Better Reviews
  ### 1. Elite, Easy-to-Use Platform with Outstanding Customer Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephanie Z. | Functional Nutrition Counselor, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 16, 2026

**What do you like best about Practice Better?**

Honestly, their platform is elite. It makes everything so easy, and my favorite part has to be their customer service. If I ever run into a problem, I know they can help me, or they’ll have an article about it, which makes the platform really easy to use. They also offer so many options for my practice. I just started implementing programs, and it’s been amazing.

**What do you dislike about Practice Better?**

It’s capable of so much, which is incredible, but it can also feel a little overwhelming at times. I’m taking it one step at a time and implementing things as I grow.

**What problems is Practice Better solving and how is that benefiting you?**

It has everything in one place, so I can schedule appointments, offer packages, and provide self-paced programs for my patients. I also love that I don’t have to use Zoom, because I can use their platform for video appointments, which is essential for my online practice.

  ### 2. All-in-One Management with Powerful Automations and Snippets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessie H. | Aging &amp; Dementia Navigator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Practice Better?**

I love that I am able to manage everything all in one place (invoices, billing, scheduling, notes, templates, protocols, programs, chat, etc.). I love that I am able to set up automations for these things because I am a one-woman show in my business. I also love the snippets feature. Customer support has always been great, and the help center has been great to answer my own questions, but also to share with clients. I use Practice Better every day in my business, and I couldn't imagine using another system at this point. A majority of my work is done via Zoom, and I love the Zoom integration.

**What do you dislike about Practice Better?**

There are a few things I would tweak. I wouldn't necessarily call them downsides. I just wish I could add some features that would be beneficial to me, such as a resource library with pictures, videos, and handouts, not in the current program layout, or saving images/videos to snippets, or saving "template sections" to add to notes if needed

**What problems is Practice Better solving and how is that benefiting you?**

Prior to Practice Better I was using several different systems - Acuity for scheduling, Square for billing/invoicing, Google Forms for intake, Zoom for telehealth, and google docs for notes. Practice Better is so much easier than having to coordinate all those different systems.

**Official Response from Jake Sotir:**

> Hi Jessie, thanks so much for leaving this great review. It's so great to hear that Practice Better is helping you bring all of these components of your practice under one roof. And thanks for the shoutout to our Customer Support team! 

Best,
Jake @ Practice Better

  ### 3. The All-In-One Client Management Solution

**Rating:** 0.5/5.0 stars

**Reviewed by:** Keta P.

**Reviewed Date:** January 20, 2026

**What do you like best about Practice Better?**

I like how Practice Better has everything I need to take care of my clients with confidence. The automatic payment reminders are a huge time-saver, eliminating the hassle of remembering to send out invoices. It's also very easy to put together content for clients on the app. Plus, the initial setup was super easy.

**What do you dislike about Practice Better?**

I wish it was easier to create a payment plan option without having to create a separate program for the payment plan with a higher amount for the program fee. It would be helpful to have an option to create both payment options under one program page, like a 'Pay in full' link and a 'Payment plan' link.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better combines automatic drip content, invoicing, client progress data, chat with HIPAA compliance, document sharing, labs orders, and supplement implementation on one platform. It saves me time on invoices and makes content creation for clients very easy.

  ### 4. Empowers Medical Practice with Customization and AI

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2026

**What do you like best about Practice Better?**

I like the capability to build a program inside Practice Better. I'm able to create video modules, attach PDFs, and write tasks and text for my clients, which most previous EMRs I've used have not had this capability. It helps me run my six month program, which I normally would not be able to do. I also appreciate the AI scribe technology that helps me take better medical notes.

**What do you dislike about Practice Better?**

I would like the capability to cosign a nurse practitioner note. I also want an alternate payment processor besides Stripe because the current option requires legit script certification, which is extremely expensive to maintain. The setup was somewhat difficult because there's so much customization involved.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better helps me take better medical notes with its AI scribe capability.

  ### 5. Practice Better simplified and upleveled my Holistic Practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brandie Joyce T.

**Reviewed Date:** January 14, 2026

**What do you like best about Practice Better?**

I like that I can customize Practice Better to my brand. It's consistent, reliable, and affordable. I feel like it has a lot of functionality, more than what I need, but I know that it's there if I need it. It's great to have everything managed in one place, which is a major change from when I used separate platforms for everything.

**What do you dislike about Practice Better?**

I don't love the program feature. There's not really a community aspect, and I use a separate platform for that. When creating programs in Practice Better, there's a chat feature for clients, but it's not very functional in the way I would like it to be. Also, the initial setup of Practice Better was a lot of work and took many hours, but once it's done, it's done.

**What problems is Practice Better solving and how is that benefiting you?**

Practice Better is like my virtual assistant, managing everything from booking, invoicing, creating protocols, and emails all in one place, replacing my need for separate platforms.

**Official Response from Jake Sotir:**

> Hi Brandie Joyce, thanks so much for leaving this great review. So great to hear that you're finding Practice Better to be consistent, reliable, and affordable. When it comes to the Programs feature, We'd love to learn a but more about the ways in which the client messaging might be better suited to your needs. Please feel free to reach out directly to our support team at help@practicebetter.io!

Best,
Jake @ Practice Better 

  ### 6. Perfect for Dietitians with Seamless Integrations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea G.

**Reviewed Date:** January 13, 2026

**What do you like best about Practice Better?**

I appreciate that Practice Better is geared towards dietitians and what they need. The integration with third parties like Fullscript, Zoom and menu planning services is really helpful. These third-party integrations streamline my processes and save additional time by reducing the need to individually access other applications and then send information to clients. My clients like this because everything is kept in one portal, making them feel more secure. The initial setup was fairly easy and straightforward. Since then, Better has added several integrations, made-for-you templates, and a community chat, which have been nice to add gradually. I have recommended Practice Better to several colleagues, and I would give it a 10.

**What do you dislike about Practice Better?**

I think that the practitioners need easier access to see the patient's view of their dashboard and information that they receive.

**What problems is Practice Better solving and how is that benefiting you?**

I use Practice Better for managing patient accounts, scheduling & meeting with clients, handling billing through insurance companies, and creating client programs.

**Official Response from Jake Sotir:**

> Hi Andrea, thanks so much for the great review. It's so great to hear that Practice Better is helping streamline all of your processes and saving you time. Thanks so much for recommending us to other colleagues!

Jake @ Practice Better

  ### 7. Perfect Hub for Nutrition Coaching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy G.

**Reviewed Date:** January 14, 2026

**What do you like best about Practice Better?**

I love how I can keep everything in one place with Practice Better. I even send my newsletter using it. I appreciate having my calendar and the ability for clients to schedule their own meetings with me. Setting up group Zooms is also a feature I enjoy.

**What do you dislike about Practice Better?**

The one aspect that would make a huge difference is being able to have clients choose whether they want to add in their weight in lbs or kgs. I work in the US and Sweden and this is creating a huge problem for me. It would be helpful to be able to decide for each client if US or metric numbers should be used.

**What problems is Practice Better solving and how is that benefiting you?**

I use Practice Better to organize client meetings, programs, and memberships. It keeps everything in one place, allows clients to self-schedule meetings, and helps me set up group Zooms. I even send my newsletters through it.

**Official Response from Jake Sotir:**

> Hi Amy, thanks so much for the awesome review. So great to hear that you can do everything your practice needs from right inside Practice Better (including your newsletter - cool!). Completely hear you on the ability for clients to choose their preferred measurement system. That's great feedback, and I'll pass it along to our product team. 

Best,
Jake @ Practice Better

  ### 8. Systems is top notch

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy A. | Health and WEllness Coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 23, 2026

**What do you like best about Practice Better?**

I like the ease of use. It was easy through templates and customization to set up consent forms, payment, packages, and track notes through program. It had everything that I needed to practice as a health coach and maintain records. I like that. I also loved the pre-made programs that were available for use and customization.

**What do you dislike about Practice Better?**

I didn't like the cost and rising prices. Ultimately, the version I needed was more than I could afford.

**What problems is Practice Better solving and how is that benefiting you?**

I needed consent forms that were already completed, which would make it easier for me. That was a problem that PB solved for me. It was so helpful!

  ### 9. Intuitive EHR for Seamless Client Communication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura S.

**Reviewed Date:** January 14, 2026

**What do you like best about Practice Better?**

I like the user-friendly interface of Practice Better and how I can use all parts of the portal to communicate with clients and send them resources. I enjoy the calendar feature where I can see my whole schedule in weekly or monthly forms. Practice Better is easy to navigate, especially the journals. Once a client downloads the portal, we can communicate through the messenger in real time.

**What do you dislike about Practice Better?**

I would like the option of being able to edit notes while on the video chat screen. I feel like I could be using more of the features on Practice Better but would have to watch tutorials on it, such as mappings and automations.

**What problems is Practice Better solving and how is that benefiting you?**

I use Practice Better as my EHR, solving scheduling, notes, and automation issues. The user-friendly interface helps me communicate with clients and send resources. Real-time messaging and easy navigation improve my workflow.

**Official Response from Jake Sotir:**

> Hi Laura - thanks so much for the great review. It's so awesome to hear that you're getting so much value from Practice Better. Regarding editing notes during telehealth calls, I hope I'm understanding you correctly, but I believe that is something you can do. Take a look at this help center article, and if I've missed the mark at all, please feel free to email me directly at jake.sotir@practicebetter.io so I can better understand and pass the correct feedback on to our team. Thank you!

  ### 10. Excellent software for therapists in private practice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Samantha S. | Licensed Psychologist &amp; Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Practice Better?**

Practice better is intuitive, robust, and aesthetically pleasing. With all of their integrations, I am able to run my online therapy practice with ease. I appreciate it compared to competitors because of its customizability and automations. I also love that the creators of PB are committed to evolving and integrating new features and technologies to stay relevant with the times. Highly recommend!

**What do you dislike about Practice Better?**

The only con as a mental health professional was when I started out with PB there was a limited number of forms and support geared toward mental health. However, they have evolved in that area as well, adding many of the forms I initially created on my own. Their customer service is excellent if you ever need support tailoring your PB to your needs.

**What problems is Practice Better solving and how is that benefiting you?**

I use PB for scheduling, billing, and engaging with patients securely outside of session. I'm able to share documents back and forth, send forms and assessments for clients to fill out, and message with clients through the portal. It's really an all-in-one practice management solution.

**Official Response from Jake Sotir:**

> Hi Samantha, thanks so much for this incredible review. It's amazing to hear how much value you're getting out of the integrations, customizability, and automations. We're also thrilled to hear such kind words about our support team. We agree, they're pretty awesome :) 

All the best,
Jake @ Practice Better


## Practice Better Discussions
  - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment
  - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment
  - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment

- [View Practice Better pricing details and edition comparison](https://www.g2.com/products/practice-better/reviews/practice-better-review-8261561?section=pricing&secure%5Bexpires_at%5D=2026-05-30+07%3A18%3A47+-0500&secure%5Bsession_id%5D=1ec4e570-c679-42cd-844b-3b0fda021de1&secure%5Btoken%5D=3b58fef8f8dd7f4da30a2985ffb9a6bfc977bf8c0d9127c096d72721a759a7e0&format=llm_user)
## Practice Better Integrations
  - [Claimd](https://www.g2.com/products/claimd/reviews)
  - [Fullscript](https://www.g2.com/products/fullscript/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Service Center by Office Ally](https://www.g2.com/products/service-center-by-office-ally/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [That Clean Life](https://www.g2.com/products/that-clean-life/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## Practice Better Features
**Platform**
- User Authorization - HIPAA Compliant Messaging
- Compliant Texting - HIPAA Compliant Messaging
- Compliant Emailing - HIPAA Compliant Messaging
- Clinical Communication - HIPAA Compliance
- HIPAA Compliance - HIPAA Compliant Messaging
- Operating Systems - HIPAA Compliant Messaging
- Message Lifespan - HIPAA Compliant Messaging
- Workflow Enhancement - HIPAA Compliant Messaging

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation

**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Portal
- Patient Communications
- Integration with Wearables

**Operations Management**
- Administrative Processes
- Back Office Processes
- Workflow Coordination
- Practice Specialty Support

**Technology**
- Telecommunications
- Low Bandwidth Support
- EHR Integration

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management

**Operations**
- Workflow Management
- Interoperability
- Digital Intake Forms
- Engagement Measuring
- Patient Satisfaction Management
- EHR Integration
- IPC Systems Integration

**Added Efficiencies**
- Compliance
- Integration with Billing Software
- Patient Information Management

**Administration**
- Practice Branding
- Practice Specific
- Charting And Documentation

**Compliance**
- HIPAA Compliance
- State Regulation Compliance

**Generative AI**
- AI Text Summarization

**Agentic AI - EHR**
- Autonomous Task Execution

## Top Practice Better Alternatives
  - [Healthie](https://www.g2.com/products/healthie/reviews) - 3.9/5.0 (21 reviews)
  - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)
  - [SimplePractice](https://www.g2.com/products/simplepractice/reviews) - 4.1/5.0 (125 reviews)

