I like the versatility of being able to communicate with patients by email, text, and phone call. If a patient doesn’t answer the phone or has signed up for texts only, I can send a message through Artera’s WellApp. Having a template ready saves me time because I can copy and paste it into the app without issues. It also takes the stress out of reminder calls, texts, and emails, so I can concentrate on patients in person. I found the initial setup extremely easy, and I really like being able to do this with patients. Review collected by and hosted on G2.com.
I’d like a more intuitive way to receive texts from patients. Sometimes I wonder whether we get a notification, and there isn’t one sure-fire way to receive them when I’m waiting for a text. Review collected by and hosted on G2.com.
Hi, Freeing up time from reminder calls so you can focus on the patients right in front of you is exactly why this work matters. We hear you on the incoming text notifications and appreciate you flagging it. Reach out to your CSM anytime if we can help further.