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Best Enterprise Knowledge Base Software - Page 2

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Knowledge Base category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Knowledge Base to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Knowledge Base category.

In addition to qualifying for inclusion in the Knowledge Base Software category, to qualify for inclusion in the Enterprise Business Knowledge Base Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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29 Listings in Enterprise Knowledge Base Software Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

    Users
    No information available
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 51% Mid-Market
    • 42% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland Panviva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    10
    Helpful
    5
    Ease of Learning
    4
    Communication
    3
    Customizability
    3
    Cons
    Limited Customization
    3
    Editing Difficulties
    2
    Editing Limitations
    2
    Learning Curve
    2
    Steep Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland Panviva features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    852 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

Upland Panviva delivers AI-powered, expert-approved guidance and recommendations to build confidence and trust for contact center agents and customers. Panviva ensures complex organizations and their

Users
No information available
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 51% Mid-Market
  • 42% Enterprise
Upland Panviva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Helpful
5
Ease of Learning
4
Communication
3
Customizability
3
Cons
Limited Customization
3
Editing Difficulties
2
Editing Limitations
2
Learning Curve
2
Steep Learning Curve
2
Upland Panviva features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
9.1
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
852 employees on LinkedIn®
Ownership
NASDAQ:UPLD
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KnowledgeOwl: The Easiest Way for your Customers and Employees to Find Answers KnowledgeOwl is comprehensive knowledge management software built for organizations that need powerful features withou

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • KnowledgeOwl Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    9
    Knowledge Base
    8
    Features
    7
    Customization
    6
    Cons
    Complexity
    3
    Limited Customization
    3
    Formatting Issues
    1
    Integration Issues
    1
    Lack of Resources
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KnowledgeOwl features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Quality of Support
    Average: 8.8
    8.4
    Other Integrations
    Average: 8.2
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    Broomfield, CO
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KnowledgeOwl: The Easiest Way for your Customers and Employees to Find Answers KnowledgeOwl is comprehensive knowledge management software built for organizations that need powerful features withou

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 32% Small-Business
KnowledgeOwl Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
9
Knowledge Base
8
Features
7
Customization
6
Cons
Complexity
3
Limited Customization
3
Formatting Issues
1
Integration Issues
1
Lack of Resources
1
KnowledgeOwl features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.7
Quality of Support
Average: 8.8
8.4
Other Integrations
Average: 8.2
9.2
Ease of Use
Average: 8.8
Seller Details
Year Founded
2015
HQ Location
Broomfield, CO
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 57% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Upland RightAnswers Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    9
    Features
    5
    Helpful
    5
    Artificial Intelligence
    4
    Cons
    AI Limitations
    3
    Delays
    3
    Learning Curve
    2
    Poor Customer Support
    2
    Software Bugs
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Upland RightAnswers features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.8
    6.7
    Other Integrations
    Average: 8.2
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Austin, TX
    LinkedIn® Page
    www.linkedin.com
    852 employees on LinkedIn®
    Ownership
    NASDAQ:UPLD
Product Description
How are these determined?Information
This description is provided by the seller.

RightAnswers is the leading KCS v6 verified knowledge management platform designed for complex enterprises needing scalable, AI-powered support solutions. We have over 20 years of experience provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 57% Enterprise
  • 24% Mid-Market
Upland RightAnswers Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
9
Features
5
Helpful
5
Artificial Intelligence
4
Cons
AI Limitations
3
Delays
3
Learning Curve
2
Poor Customer Support
2
Software Bugs
2
Upland RightAnswers features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.8
6.7
Other Integrations
Average: 8.2
8.6
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2010
HQ Location
Austin, TX
LinkedIn® Page
www.linkedin.com
852 employees on LinkedIn®
Ownership
NASDAQ:UPLD
(497)4.7 out of 5
6th Easiest To Use in Knowledge Base software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you

    Users
    • Technical Writer
    • Senior Technical Writer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Document360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Customer Support
    37
    Features
    35
    Intuitive
    31
    Helpful
    30
    Cons
    Editing Difficulties
    11
    Expensive
    10
    Missing Features
    10
    Editing Limitations
    9
    Limited Customization
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Document360 features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Quality of Support
    Average: 8.8
    8.2
    Other Integrations
    Average: 8.2
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    London
    Twitter
    @BizTalk360
    1,934 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    322 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Document360 is an AI-powered knowledge base platform built for enterprises that need secure, scalable documentation. It centralizes your organization’s knowledge into one unified workspace whether you

Users
  • Technical Writer
  • Senior Technical Writer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 40% Small-Business
Document360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Customer Support
37
Features
35
Intuitive
31
Helpful
30
Cons
Editing Difficulties
11
Expensive
10
Missing Features
10
Editing Limitations
9
Limited Customization
9
Document360 features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.5
Quality of Support
Average: 8.8
8.2
Other Integrations
Average: 8.2
9.3
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2009
HQ Location
London
Twitter
@BizTalk360
1,934 Twitter followers
LinkedIn® Page
www.linkedin.com
322 employees on LinkedIn®
(489)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$0/month per Doc Maker...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Coda is the all-in-one workspace for teams that think in documents and build like developers. It combines the flexibility of docs, the structure of spreadsheets, and the power of apps, so anyone ca

    Users
    • Product Manager
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Coda is a platform that combines documents, spreadsheets, and workflows into one place, allowing users to manage tasks, data, and notes without switching between multiple tools.
    • Reviewers frequently mention the flexibility of Coda, highlighting its ability to replace multiple tools, its real-time collaboration features, customizable templates, automation capabilities, and the ability to create interactive charts.
    • Reviewers experienced a steep learning curve when using advanced features, restrictive permissions that hinder collaboration, and a lack of certain features such as a desktop app and more robust built-in automations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Coda Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Features
    15
    Flexibility
    13
    Project Management
    13
    Organization
    12
    Cons
    Learning Curve
    9
    Missing Features
    9
    Limited Features
    7
    Steep Learning Curve
    7
    Lack of Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Coda features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Quality of Support
    Average: 8.8
    7.7
    Other Integrations
    Average: 8.2
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    San Francisco, California
    LinkedIn® Page
    www.linkedin.com
    195 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Coda is the all-in-one workspace for teams that think in documents and build like developers. It combines the flexibility of docs, the structure of spreadsheets, and the power of apps, so anyone ca

Users
  • Product Manager
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Coda is a platform that combines documents, spreadsheets, and workflows into one place, allowing users to manage tasks, data, and notes without switching between multiple tools.
  • Reviewers frequently mention the flexibility of Coda, highlighting its ability to replace multiple tools, its real-time collaboration features, customizable templates, automation capabilities, and the ability to create interactive charts.
  • Reviewers experienced a steep learning curve when using advanced features, restrictive permissions that hinder collaboration, and a lack of certain features such as a desktop app and more robust built-in automations.
Coda Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Features
15
Flexibility
13
Project Management
13
Organization
12
Cons
Learning Curve
9
Missing Features
9
Limited Features
7
Steep Learning Curve
7
Lack of Features
4
Coda features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.1
Quality of Support
Average: 8.8
7.7
Other Integrations
Average: 8.2
8.5
Ease of Use
Average: 8.8
Seller Details
Company Website
HQ Location
San Francisco, California
LinkedIn® Page
www.linkedin.com
195 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end

    Users
    • RPA Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Automation Anywhere is a cloud-native platform that allows users to build bots for automating repetitive tasks using a drag-and-drop interface.
    • Users frequently mention the platform's user-friendly interface, its ability to handle unstructured data with AI, and its effectiveness in streamlining repetitive tasks such as data entry and report generation.
    • Reviewers mentioned high licensing costs, a steep learning curve for complex logic, occasional stability bugs in development, and a dependency on strong internet for its cloud-based 'Control Room.'.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Automation Anywhere Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    91
    Automation
    77
    Automation Ease
    45
    User Interface
    43
    Efficiency
    42
    Cons
    Missing Features
    27
    Expensive
    25
    Learning Curve
    24
    Bot Issues
    21
    Software Bugs
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Automation Anywhere features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Quality of Support
    Average: 8.8
    0.0
    No information available
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    San Jose, CA
    Twitter
    @AutomationAnywh
    55,364 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,415 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end

Users
  • RPA Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Automation Anywhere is a cloud-native platform that allows users to build bots for automating repetitive tasks using a drag-and-drop interface.
  • Users frequently mention the platform's user-friendly interface, its ability to handle unstructured data with AI, and its effectiveness in streamlining repetitive tasks such as data entry and report generation.
  • Reviewers mentioned high licensing costs, a steep learning curve for complex logic, occasional stability bugs in development, and a dependency on strong internet for its cloud-based 'Control Room.'.
Automation Anywhere Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
91
Automation
77
Automation Ease
45
User Interface
43
Efficiency
42
Cons
Missing Features
27
Expensive
25
Learning Curve
24
Bot Issues
21
Software Bugs
21
Automation Anywhere features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.7
Quality of Support
Average: 8.8
0.0
No information available
8.9
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2003
HQ Location
San Jose, CA
Twitter
@AutomationAnywh
55,364 Twitter followers
LinkedIn® Page
www.linkedin.com
3,415 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Small-Business
    • 30% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Lark is a multi-functional tool designed for chat, calls, meetings, note taking, and document sharing, with features such as Meetings, Calendar, and Docs, and the ability to integrate other apps.
    • Users frequently mention the ease of use, the efficient collaboration it enables by bringing chat, meetings, and documents together in one integrated workspace, and the beneficial features like 'bump' and 'burst' which notify inactive members.
    • Users reported issues with initial setup and login, limitations in the mobile app, difficulty in finding some settings, occasional connection problems, and a steep learning curve for new users.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lark Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Features
    33
    Team Collaboration
    26
    All-in-one
    18
    Communication
    18
    Cons
    Learning Curve
    10
    Integration Issues
    9
    Limited Features
    7
    Slow Loading
    7
    Limited Customization
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lark features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Quality of Support
    Average: 8.8
    9.0
    Other Integrations
    Average: 8.2
    9.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Singapore, Singapore
    Twitter
    @lark
    475 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    192 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lark is an all-in-one collaboration platform for teams looking to streamline workflows and achieve business results faster. With a seamless user experience across desktop and mobile devices, Lark ensu

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Small-Business
  • 30% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Lark is a multi-functional tool designed for chat, calls, meetings, note taking, and document sharing, with features such as Meetings, Calendar, and Docs, and the ability to integrate other apps.
  • Users frequently mention the ease of use, the efficient collaboration it enables by bringing chat, meetings, and documents together in one integrated workspace, and the beneficial features like 'bump' and 'burst' which notify inactive members.
  • Users reported issues with initial setup and login, limitations in the mobile app, difficulty in finding some settings, occasional connection problems, and a steep learning curve for new users.
Lark Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Features
33
Team Collaboration
26
All-in-one
18
Communication
18
Cons
Learning Curve
10
Integration Issues
9
Limited Features
7
Slow Loading
7
Limited Customization
6
Lark features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
8.9
Quality of Support
Average: 8.8
9.0
Other Integrations
Average: 8.2
9.0
Ease of Use
Average: 8.8
Seller Details
Year Founded
2003
HQ Location
Singapore, Singapore
Twitter
@lark
475 Twitter followers
LinkedIn® Page
www.linkedin.com
192 employees on LinkedIn®
30% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ocasta is a frontline operations platform that brings knowledge and insight to teams on the frontline, from retail and hospitality to fitness and contact centres. We turn daily uncertainty into con

    Users
    No information available
    Industries
    • Telecommunications
    Market Segment
    • 74% Enterprise
    • 12% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ocasta Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Customer Support
    4
    Helpful
    2
    Platform Usability
    2
    Simple
    2
    Cons
    Connectivity Issues
    1
    Inadequate Reporting
    1
    Organizational Challenges
    1
    Reporting Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ocasta features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Quality of Support
    Average: 8.8
    7.3
    Other Integrations
    Average: 8.2
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ocasta
    Year Founded
    2011
    HQ Location
    Brighton, United Kingdom
    Twitter
    @ocastahq
    975 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ocasta is a frontline operations platform that brings knowledge and insight to teams on the frontline, from retail and hospitality to fitness and contact centres. We turn daily uncertainty into con

Users
No information available
Industries
  • Telecommunications
Market Segment
  • 74% Enterprise
  • 12% Small-Business
Ocasta Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Customer Support
4
Helpful
2
Platform Usability
2
Simple
2
Cons
Connectivity Issues
1
Inadequate Reporting
1
Organizational Challenges
1
Reporting Issues
1
Ocasta features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.6
Quality of Support
Average: 8.8
7.3
Other Integrations
Average: 8.2
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Ocasta
Year Founded
2011
HQ Location
Brighton, United Kingdom
Twitter
@ocastahq
975 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
(425)4.8 out of 5
Optimized for quick response
15th Easiest To Use in Knowledge Base software
Save to My Lists
20% Off
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

    Users
    • Owner
    • Account Executive
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Small-Business
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TextExpander Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    117
    Time-Saving
    90
    Time-saving
    86
    Daily Use
    55
    Useful
    47
    Cons
    Software Bugs
    29
    App Issues
    14
    Learning Curve
    12
    Complexity
    11
    Not Intuitive
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextExpander features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Quality of Support
    Average: 8.8
    7.2
    Other Integrations
    Average: 8.2
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2005
    HQ Location
    San Francisco, US
    Twitter
    @TextExpander
    12,264 Twitter followers
    LinkedIn® Page
    linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextExpander is a typing productivity tool that helps teams manage recurring writing tasks, create snippets, correct spellings, share content, and more. Keep your whole team communicating efficiently

Users
  • Owner
  • Account Executive
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Small-Business
  • 25% Mid-Market
TextExpander Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
117
Time-Saving
90
Time-saving
86
Daily Use
55
Useful
47
Cons
Software Bugs
29
App Issues
14
Learning Curve
12
Complexity
11
Not Intuitive
11
TextExpander features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.3
Quality of Support
Average: 8.8
7.2
Other Integrations
Average: 8.2
9.4
Ease of Use
Average: 8.8
Seller Details
Company Website
Year Founded
2005
HQ Location
San Francisco, US
Twitter
@TextExpander
12,264 Twitter followers
LinkedIn® Page
linkedin.com
50 employees on LinkedIn®
(312)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

    Users
    • Account Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 59% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Daily Use
    9
    Integrations
    8
    Easy Access
    6
    Easy Integrations
    6
    Cons
    Limited Customization
    3
    Learning Curve
    2
    Limited Functionality
    2
    Missing Features
    2
    Overwhelming
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slab features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Quality of Support
    Average: 8.8
    8.8
    Other Integrations
    Average: 8.2
    9.2
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Slab, Inc
    Company Website
    Year Founded
    2016
    HQ Location
    San Francisco, California
    Twitter
    @SLAB
    1,263 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slab is a modern knowledge hub and wiki that helps teams unlock their full potential through shared learning and documentation. Slab features a beautiful, easy-to-use editor, dozens of integrations li

Users
  • Account Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 59% Small-Business
  • 37% Mid-Market
Slab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Daily Use
9
Integrations
8
Easy Access
6
Easy Integrations
6
Cons
Limited Customization
3
Learning Curve
2
Limited Functionality
2
Missing Features
2
Overwhelming
2
Slab features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Quality of Support
Average: 8.8
8.8
Other Integrations
Average: 8.2
9.2
Ease of Use
Average: 8.8
Seller Details
Seller
Slab, Inc
Company Website
Year Founded
2016
HQ Location
San Francisco, California
Twitter
@SLAB
1,263 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 38% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • eXo Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Team Collaboration
    3
    Activities
    2
    Collaboration
    2
    Helpful
    2
    Marketing Opportunities
    2
    Cons
    Organizational Challenges
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • eXo Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Paris, Paris
    Twitter
    @eXoPlatform
    102,742 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

eXo Platform is an open source digital workplace solution that helps you connect, align and engage your teams around a single interface. You can use it to improve company and peer-to-peer communicatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 38% Small-Business
  • 33% Mid-Market
eXo Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Team Collaboration
3
Activities
2
Collaboration
2
Helpful
2
Marketing Opportunities
2
Cons
Organizational Challenges
1
Poor Customer Support
1
eXo Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.6
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
8.7
Ease of Use
Average: 8.8
Seller Details
Year Founded
2003
HQ Location
Paris, Paris
Twitter
@eXoPlatform
102,742 Twitter followers
LinkedIn® Page
www.linkedin.com
95 employees on LinkedIn®
Entry Level Price:free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online Portals for Group Collaboration & Knowledge Sharing

    Users
    • Graduate Teaching Assistant
    Industries
    • Higher Education
    • Education Management
    Market Segment
    • 42% Enterprise
    • 39% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Learn features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Quality of Support
    Average: 8.8
    0.0
    No information available
    7.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,382 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

Online Portals for Group Collaboration & Knowledge Sharing

Users
  • Graduate Teaching Assistant
Industries
  • Higher Education
  • Education Management
Market Segment
  • 42% Enterprise
  • 39% Mid-Market
Zoho Learn features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
7.9
Quality of Support
Average: 8.8
0.0
No information available
7.6
Ease of Use
Average: 8.8
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,382 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
Entry Level Price:$8.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

    Users
    • Founder
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Slite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    23
    Team Collaboration
    12
    Helpful
    11
    Intuitive
    11
    Organization
    10
    Cons
    Formatting Issues
    4
    Integration Issues
    4
    Learning Curve
    4
    Limited Customization
    4
    Difficult Navigation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Slite features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Quality of Support
    Average: 8.8
    7.5
    Other Integrations
    Average: 8.2
    9.3
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Slite
    Year Founded
    2016
    HQ Location
    Paris
    Twitter
    @sliteHQ
    3,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Slite is the fastest way to access trusted company information. Powered by AI, Slite’s knowledge base enables growing teams to instantly get the answers they need - without even searching. From onbo

Users
  • Founder
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
Slite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
23
Team Collaboration
12
Helpful
11
Intuitive
11
Organization
10
Cons
Formatting Issues
4
Integration Issues
4
Learning Curve
4
Limited Customization
4
Difficult Navigation
2
Slite features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.2
Quality of Support
Average: 8.8
7.5
Other Integrations
Average: 8.2
9.3
Ease of Use
Average: 8.8
Seller Details
Seller
Slite
Year Founded
2016
HQ Location
Paris
Twitter
@sliteHQ
3,471 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for

    Users
    • Technical Writer
    • Project Manager
    Industries
    • Information Technology and Services
    • Management Consulting
    Market Segment
    • 78% Small-Business
    • 19% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docsie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Centralization
    1
    Collaboration
    1
    Content Management
    1
    Document Management
    1
    Ease of Use
    1
    Cons
    Integration Issues
    1
    Lack of Integrations
    1
    Learning Curve
    1
    Learning Difficulty
    1
    Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docsie features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.9
    Quality of Support
    Average: 8.8
    10.0
    Other Integrations
    Average: 8.2
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Docsie
    Company Website
    Year Founded
    2022
    HQ Location
    Ontario, Canada
    Twitter
    @likalo_llc
    19,069 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Docsie is an innovative documentation management tool designed for ease of use and efficiency. It stands out with its AI-powered features, enabling automated content creation and updates. Ideal for

Users
  • Technical Writer
  • Project Manager
Industries
  • Information Technology and Services
  • Management Consulting
Market Segment
  • 78% Small-Business
  • 19% Enterprise
Docsie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Centralization
1
Collaboration
1
Content Management
1
Document Management
1
Ease of Use
1
Cons
Integration Issues
1
Lack of Integrations
1
Learning Curve
1
Learning Difficulty
1
Limitations
1
Docsie features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.9
Quality of Support
Average: 8.8
10.0
Other Integrations
Average: 8.2
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Docsie
Company Website
Year Founded
2022
HQ Location
Ontario, Canada
Twitter
@likalo_llc
19,069 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®