ADP TotalSource
ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to payroll, benefits administration, performance management and workforce planning. Designed for businesses with 5 to more than 1,000 employees, ADP TotalSource helps reduce administrative burdens while providing access to competitive employee benefits, compliance support and strategic HR guidance. Employees benefit from self-service tools and mobile access that make it easier to manage payroll, benefits and other workplace tasks. With integrated technology and dedicated support, ADP TotalSource helps organizations create a better employee experience, stay focused on compliance and spend more time growing their business.
Average Rating: 4.3/5.0
Total Reviews: 566
How Do G2 Users Rate ADP TotalSource?
- Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.2/10)
Who Is the Company Behind ADP TotalSource?
- Seller: ADP
- Company Website:
- Year Founded: 1949
- HQ Location: Roseland, New Jersey
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Twitter: @ADP
48,757 Twitter followers -
LinkedIn® Page: www.linkedin.com
103,056 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Owner, President
- Top Industries: Non-Profit Organization Management, Hospital & Health Care
- Company Size: 63% Small, 31% Medium
What Do G2 Reviewers Say About ADP TotalSource?
AI-generated summary from verified user reviews
Pros
- Users commend the outstanding customer support of ADP TotalSource, facilitating seamless payroll management and employee assistance.
- Users appreciate the ease of use of ADP TotalSource, enjoying quick access to benefits, payroll, and vacation requests.
- Users value the comprehensive HR support of ADP TotalSource, ensuring seamless payroll and employee management.
- Users appreciate the seamless integration of HR and payroll in ADP TotalSource, enhancing efficiency and saving time.
- Users find the extensive support from TotalSource invaluable, making HR tasks manageable and efficient.
Cons
- Users report poor customer support with slow response times and unresolved issues, causing significant frustration and risk.
- Users often cite the high cost of ADP TotalSource as a significant concern affecting their satisfaction.
- Users face payroll issues with error messages and difficulty switching employee statuses, complicating the payroll process.
- Users express concerns about high fees for ADP TotalSource, viewing it as a potential barrier for small businesses.
- Users find the navigation difficulty in ADP TotalSource frustrating, particularly with report writing and the user interface.
What Are Recent G2 Reviews of ADP TotalSource?
"Robust All-in-One HR, Payroll, and Benefits Platform"
Rating: 5.0/5.0 stars
— Brianna S.
"ADP TotalSource Makes Payroll and Benefits Simple and Convenient"
Rating: 4.0/5.0 stars
— Cameron K.
What Are G2 Users Discussing About ADP TotalSource?
- What is ADP TotalSource used for? - 1 comment
- What software does ADP use? - 1 comment
- How much does ADP TotalSource cost? - 1 comment, 1 upvote
- What is the difference between ADP and ADP TotalSource? - 2 comments, 1 upvote
- How does ADP TotalSource work? - 2 comments, 1 upvote

