AN
Office manager
Small-Business (50 or fewer emp.)
"Paychex makes payroll and HR management easier for small businesses"
5/5
What do you like best about Paychex?

What I like best about Paychex is how convenient it makes managing payroll for our small business. As an office manager, I handle payroll processing, employee information, payroll taxes, and reporting. Paychex provides a centralized platform where I can manage these responsibilities without having to use multiple systems.

The payroll processing interface is straightforward, and I appreciate being able to review employee hours, wages, deductions, and payroll totals before submitting payroll. Having access to payroll reports and tax information is especially helpful for bookkeeping and reconciling our financial records.

I also appreciate having access to customer support when questions come up, particularly regarding payroll compliance and California employment requirements. Overall, Paychex helps simplify an important part of my job and makes managing payroll more organized and efficient. Review collected by and hosted on G2.com.

What do you dislike about Paychex?

I don't have any major complaints about Paychex. Occasionally, it can take a little time to navigate through the different menus and locate specific reports or payroll information. Some features could be more intuitive, especially for users who don't access them regularly. However, once you're familiar with the system, it's fairly easy to use. Overall, my experience has been positive, and I haven't encountered any significant issues that would prevent me from recommending it. Review collected by and hosted on G2.com.

Response from Jill Sexton of Paychex

Hello. Thank you for your 5-star review. We appreciate your feedback. If there is anything you need in the future, please email us at reviews@paychex.com.

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