Show rating breakdown
Save to My Lists
Paid
Claimed

ProHance Reviews & Product Details

ProHance Overview

What is ProHance?

ProHance is a cutting edge, global operations management platform. ProHance is enabling organizations to drive efficiency while optimizing employee utilization with deep insights on employee and team productivity. Top Fortune companies are using ProHance in their global centers to unlock the full potential of their human capital. Our SaaS-based modular approach allows an enterprise to effectively measure time and effort contribution with over a 200+ customizable reports. Our clients have experienced productivity gains of 15% – 30% in less than 3 months of deploying our solution. With 380,000+ users across 25 countries. ProHance is accepted as a critical enabler for organizations to build a workforce that is visible, connected, integrated, and efficient.

ProHance Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

ProHance is an employee productivity analysis tool. provides visibility on employee time utilization with workload analysis to highlight overworked and underutilized individuals.

How do you position yourself against your competitors?

ProHance is a comprehensive one-stop solution that provides a unified set of modular offerings to address all the needs of Enterprises. In addition to this, we have 6 major differentiators:

1. Privacy & Security - ProHance provides in class security and privacy features with complete transparency and end-user control.

2. Scalable & Multi-Environment Compatible - Works with Windows, macOS, Citrix and is horizontally scalable with low bandwidth requirement (0.43kbps).

3. Easy to Deploy - With a short setup time of 24-48 hours and reports available in 72 hours.

4. Real-Time Intelligence - Provides you with the ability to view and manage teams in real-time basis providing a contact center like experience in back-office teams.

5. User Friendly - Personal mode and data masking option is available to increase self-awareness and provides real-time insights.

6. Robust Analytics Engine - Delivers value for all levels of the organization and provides 200+ customizable reports.


Seller Details
Seller
ProHance
Company Website
Year Founded
2010
HQ Location
Bangalore, Karnataka
Twitter
@prohance_net
68 Twitter followers
LinkedIn® Page
www.linkedin.com
178 employees on LinkedIn®

KP
Overview Provided by:

Recent ProHance Reviews

Singh M.
SM
Singh M.Mid-Market (51-1000 emp.)
4.5 out of 5
"Very good to track team activity on Prohance"
All feature are good in prohance and support responce time is good
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Simple. Efficient. Was able to identify Latent Capacity within my teams and 25% increased throughput"
1. helps identify latent capacity within your team 2. that in turn drives productivity 3. we utilized this to drive ROI (time as a value) and wi...
DH
Debojyoti H.Enterprise (> 1000 emp.)
4.5 out of 5
"Powerful Analytics with meaningful outcomes"
It's ability to provide Analytics in a simple way that makes decision making and actionizing easy
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

ProHance Media

ProHance Demo - ProHance Dashbaord
Work-Time Module
ProHance Demo - ProHance Dashbaord
Workflow Module
ProHance Demo - ProHance Dashboard
Work-Output Module
ProHance Demo - ProHance Dashbaord
Asset Optimization Module
ProHance Demo - ProHance Dashbaord
Advanced Analytics Module
Managing employee attendance can be challenging without the right tools. ProHance simplifies attendance management by automating the process, identifying absenteeism, and minimizing payroll errors.
Play ProHance Video
Managing employee attendance can be challenging without the right tools. ProHance simplifies attendance management by automating the process, identifying absenteeism, and minimizing payroll errors.
Are manual and disconnected systems slowing down your business? Say goodbye to chaos and hello to productivity with ProHance, the no-code workflow automation solution designed to streamline your processes seamlessly.
Play ProHance Video
Are manual and disconnected systems slowing down your business? Say goodbye to chaos and hello to productivity with ProHance, the no-code workflow automation solution designed to streamline your processes seamlessly.
With ProHance, you get real-time insights into employees' work patterns and it empowers you to make data-driven decisions and increase the overall productivity of your workforce. Choose ProHance to revolutionize your remote worforce.
Play ProHance Video
With ProHance, you get real-time insights into employees' work patterns and it empowers you to make data-driven decisions and increase the overall productivity of your workforce. Choose ProHance to revolutionize your remote worforce.
Discover ProHance's advanced analytics, robust task management, and efficiency-boosting features. Ready to elevate your GCC's productivity? Book a Demo Now.
Play ProHance Video
Discover ProHance's advanced analytics, robust task management, and efficiency-boosting features. Ready to elevate your GCC's productivity? Book a Demo Now.
Introducing ProHance, a new-age analytics and operations enablement platform that streamlines your RCM processes like medical coding, accounts receivables, claim submission, and more.
Play ProHance Video
Introducing ProHance, a new-age analytics and operations enablement platform that streamlines your RCM processes like medical coding, accounts receivables, claim submission, and more.

Official Downloads

Answer a few questions to help the ProHance community
Have you used ProHance before?
Yes

152 ProHance Reviews

4.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
152 ProHance Reviews
4.6 out of 5
152 ProHance Reviews
4.6 out of 5

ProHance Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProHanceQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Ashish T.
AT
Lead IT Compliance Auditor ; IT Planning & Accounting Dept Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ProHance?

It gives full insight into how the resources are utilizing their time. I am able to see how much productive hours are spent by staff who are working on projects. Time is most precious commodity. In the service sector we are allocating time to projects and we want to see to it that time is properly spent by the resources on the projects. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

My requirements were quite minimal. Prohance has gone above and beyond with its portfolio of features. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

Time management of staff. The users can now see how well they are spending their time. Earlier we used to have users working late hours. With the introduction of Prohance they are able to properly make use of the 8hrs shift to finish their work, knowing that their time spent on the system is monitored. Review collected by and hosted on G2.com.

Puja B.
PB
Retail Market Services Data Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProHance?

I had the opportunity to work on ProHance tool and I was impressed by its user friendly interface. It minimizes hassles and avoid users getting overwhelmed with confusing features, making it efficient for tracking daily productivity and various time-related aspects of employees. In contrast, many other WFM tools can be time-consumingand often require manual analysis of reportsto extract accurate KPIs. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

It's been a while since I have used the tool , so can't comment on this really. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

It solved issues related to time tracking and workflow planning. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hi Puja,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

Singh M.
SM
Service Support Specialist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ProHance?

All feature are good in prohance and support responce time is good Review collected by and hosted on G2.com.

What do you dislike about ProHance?

All the thing are good in prohance there is thing to dislikce Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

It good Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hello Mr. Singh,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

AS
Senior Vice President
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProHance?

Prohance tool is simple to use and it covers some of the key features needed by organization e.g. Time and Attendance, the reporting features and the engagement from the team and leadership. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Tool dosen't recognize regular shift hours and OT hours seprately. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

Time and attandence.The tool clearly provide the time break and analyis of time spend in productive and unproducntive mode which help orginisation drive effeciencies. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hi Arvind,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

RK
Associate Director
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProHance?

The best part of the tool is to track activities for yourself and team. This will help us to justify our time spent and activities Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Always asking for justification.

I might be with leaders discussing on updates, etc.. but it always asks for justification while i am on call as well. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

It is really beneficial to track time and activities spent on day to day work Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hi Ravi,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

DH
Transformation Head - Healthcare
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProHance?

It's ability to provide Analytics in a simple way that makes decision making and actionizing easy Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Some of the analysis was done outside Prohance if it is not installed within Citrix. A work around on this might be useful. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

Leakages in business and agent variability are the two key aspects that gets addressed through Prohance. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hi Debojyoti,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ProHance?

1. helps identify latent capacity within your team

2. that in turn drives productivity

3. we utilized this to drive ROI (time as a value) and within three weeks, we could see tangible results Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Adoption - Users and team members felt like it was micromanagement Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

1. identifying latent capacity and productivity of my team

2. deriving insights increasing productivity within teams by 25% within first 3 weeks.

3. helps measure ROI (with time as the value) on TaT and other KPi's Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hello,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

Shubhika G.
SG
Business Analyst
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
(Original )Information
What do you like best about ProHance?

ProHance is a very user friendly tool, benefiting the insights about the productivity and efficiency of the resources. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

ProHance can have more additional features. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

Efficiency and Utilisation % of the resources which helps in load balancing and capacity planning. Review collected by and hosted on G2.com.

Response from Salik Faraz of ProHance

Hi Shubhika,

Thank you for sharing your feedback! We’re delighted to hear that ProHance has made a positive difference in your workforce analytics and management processes. Your success inspires us to keep innovating and improving.

If you ever have questions, need support, or want to share suggestions, feel free to email us at hello@prohancesolutions.com—we’re always here for you!

Best Regards,

Salik Faraz

AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about ProHance?

ProHance is an effective tool that provides insights about employees productivity as well as their areas of inefficacy. A brilliant tool that imparts current activity status of users and Real-Time monitoring, tracks time on screen - briefly on the tasks to optimize and check their efficiency. It provides comprehensive and customized reports which is accurate. It provides work time parameters and the analysis across departments. It helps managers and also the users to focus on areas of concern. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

The use of biometric is essential as employees sometimes can use proxies. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

ProHance is an effective tool that provides insights about employees productivity as well as their areas of inefficacy. A brilliant tool that imparts current activity status of users and Real-Time monitoring, tracks time on screen - briefly on the tasks to optimize and check their efficiency. It provides comprehensive and customized reports which is accurate. It provides work time parameters and the analysis across departments. It helps managers and also the users to focus on areas of concern. Review collected by and hosted on G2.com.

Bhajan lal C.
BC
Network administrator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about ProHance?

ProHance is a comprehensive workforce management tool designed to enhance productivity and operational efficiency. After using ProHance for several months, here are my detailed thoughts on its features, benefits, and areas for improvement. Review collected by and hosted on G2.com.

What do you dislike about ProHance?

Increasing the level of customization for the dashboard and reporting features could provide users with more tailored views and data presentations according to their specific needs. Review collected by and hosted on G2.com.

What problems is ProHance solving and how is that benefiting you?

ProHance excels in time tracking, providing detailed insights into how employees spend their work hours. The tool tracks active versus idle time, application usage, and breaks, offering a granular view of productivity.

The real-time dashboard allows managers to monitor productivity levels across teams, helping identify bottlenecks and areas for improvement. Review collected by and hosted on G2.com.