Best Help Desk Software - Page 23
Help desk software is a tool used to organize, manage, and respond to service-related requests from internal and external sources. Customer inquiries are typically submitted via multiple channels, including email, phone, or social media. Customer service teams use the best help desk software tools to streamline support processes and provide analytics into customer engagement across all communication channels.
These products may contain additional customer self-service and social customer service integrations or live chat software modules.
To qualify for inclusion in the Help Desk category, a product must:
Featured Help Desk Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
SymVolli: the simple, low-cost organisational management system that will radically improve your business efficiency and profitability.
- 100% Small-Business
305 Twitter followers
- Overview
- User Satisfaction
- Seller Details
TeamWox is a groupware system, designed to optimize the production processes within a company.
- 67% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
Tender Support is an online customer support solution.
- 100% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Text App is an all-in-one AI support platform that connects live chat, smart ticketing, and intelligent automation. It empowers teams to resolve issues more quickly, operate more efficiently, and deli
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
The way most professionals get IT help today hasn’t meaningfully changed since the 1980’s: They email or call their IT managed Service Provider (MSP) to enter a support ticket 🎟️ and... wait. Ticke
- 100% Mid-Market
244 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Software for the efficient handling of calls, emails, chats, Messenger and Click2Contact in one tool. Used to take control of customer communication - integrate telephones, e-mails and chats in one to
- 60% Mid-Market
- 40% Small-Business
- Overview
- User Satisfaction
- Seller Details
Ticksy is a customer service software with intuitive user interface that supports customized company branding.
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Tiflux is a comprehensive service desk software designed to streamline and enhance customer support and IT management processes for businesses of all sizes. Founded in 2017 and headquartered in Joinvi
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Helpdesk system, issue tracking system, trouble tickets and customers requirements management system
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Customer support, made easy. Redefine the way you provide support to your customers
- 100% Enterprise
- Overview
- User Satisfaction
- Seller Details
Open source trouble ticket system
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Udesk is a Chinese artificial intelligence and marketing service solution provider, relying on artificial intelligence, big data, cloud computing and other core technologies, to create an integrated c
- 100% Small-Business
![Verint Case Management Professional [Citizen Engagement]](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_03112d7e563d0e5a8dbc6e294ce6c19f/verint-case-management-professional-citizen-engagement.png "Verint Case Management Professional [Citizen Engagement]")
- Overview
- User Satisfaction
- Seller Details
Verint® Case Management Professional™ is a cloud-based service that enables two distinct use cases for two distinct markets - Citizen Engagement and CCaaS. Citizen Engagement Verint® Case Management
- 100% Enterprise
7,762 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Verint® Channel Automation™ unifies your customer interactions across channels in a single agent workspace. It powers consistent conversations, leverages automation, and deploys staff flexibly all wit
- 48% Enterprise
- 45% Mid-Market
7,762 Twitter followers
- Overview
- User Satisfaction
- Seller Details
At Systech Technologies, we believe that exceptional customer experience is the foundation of sustainable growth. That belief led us to create View360 — a robust omnichannel customer engagement platfo
- 100% Mid-Market
