---
title: Teamwox Reviews
meta_title: 'Teamwox Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Teamwox works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Teamwox Reviews
**Vendor:** MetaQuotes Software  
**Category:** [Service Desk Software](https://www.g2.com/categories/service-desk)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 3
## About Teamwox
TeamWox is a groupware system, designed to optimize the production processes within a company.




## Teamwox Reviews
  ### 1. I improve my productivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex P. | Coordinador de RR. HH., Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2024

**What do you like best about Teamwox?**

I improve the way I organize my documents, keep in touch and have specific follow-up on each client so as not to miss the progress that is being made. It is a simple software with enough tools to be able to have better productivity and better communication with my work team.

**What do you dislike about Teamwox?**

Installing the software can be complicated for people without knowledge, but it works perfectly and never fails.

**What problems is Teamwox solving and how is that benefiting you?**

I have better monitoring of my work, monitoring workflows makes us all work equally and understand each other more in each project

  ### 2. Satisfaction

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2024

**What do you like best about Teamwox?**

Order and compatibility with clients

**What do you dislike about Teamwox?**

The price can improve for others in a certain way

**What problems is Teamwox solving and how is that benefiting you?**

The number of cases that are created in disorder and helps us to speed up

  ### 3. A CRM tool with rich set of features!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Veeral O. | Principal Solutions Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2021

**What do you like best about Teamwox?**

Available on premise as well as subscription.
It has a free plan as well.
Api capabilities to enable integrations with 3rd party systems.

**What do you dislike about Teamwox?**

The tool has a lot of scope of improvement on reporting features.

**Recommendations to others considering Teamwox:**

Definitely recommend it for its features.

**What problems is Teamwox solving and how is that benefiting you?**

Tssk management, document and customer management. Suitable from free lancers to large  organizations.


## Teamwox Discussions
  - [What is Teamwox used for?](https://www.g2.com/discussions/what-is-teamwox-used-for)

- [View Teamwox pricing details and edition comparison](https://www.g2.com/products/teamwox/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-09+13%3A16%3A30+-0500&secure%5Bsession_id%5D=007b6345-944d-4d41-949c-6ddd990a7cbd&secure%5Btoken%5D=ce4382ed2534044b5eb942b35502cd21ca0e59758db8b6b0556bb14c62aa1e68&format=llm_user)

## Teamwox Features
**Ticket and Case Management**
- Ticket creation user experience
- Ticket response user experience
- Workflow
- Response Automation
- SLA Management
- Attachments/Screencasts
- Ticket Collaboration
- Customer and Contacts Database

**Incident Management**
- Automate Ticket Routing
- Ticket Prioritization
- Ticket Notifications
- Knowledge Base
- Knowledge Base/Ticket Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Reporting**
- Dashboards
- Time Tracking
- Surveys

**Agentic AI - Help Desk**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

**Access & Usability**
- Mobile
- Self Service
- Active Directory
- Multi-Channel Access

**Agentic AI - Service Desk**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Communication Channels**
- Customer Portal
- Email to Case
- Chat/Live Support
- Social Integration
- Voice

**Platform**
- Mobile User Support
- Customization 
- User, Role, and Access Management
- Integration
- Reporting
- Dashboards

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