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Troubleticketexpress

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Siddhesh K.
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Siddhesh K.
SELENIUM | JAVA | TESTNG | BDD | JENKINS | POSTMAN | REST API | AWS | KUBERNETES | MICROSERVICES | BANKING DOMAIN
09/06/2023
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Review source: G2 invite
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Open source and cloud based trouble ticket system

I think the best this about this software is it is cloud-based and open source. this is easy to use as automatic instructions will give you the path to follow and monitoring ticket progress is very easy. Email broadcast notification is also a helpful feature.

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What is Troubleticketexpress?

TroubleTicketExpress is a customer support and help desk software designed to streamline the process of tracking and resolving support tickets. It is a web-based application that offers features such as ticket management, email integration, and automated responses, aimed at improving customer service efficiency. The platform is suitable for businesses looking to enhance their support operations by organizing and prioritizing tickets, enabling teams to resolve technical issues effectively.