Systech Technologies
12 reviews
- 1 profiles
- 2 categories
Average star rating
4.8
Serving customers since
2019
Systech Technologies Reviews
AS
ashima s.
Enterprise-Grade Omnichannel CX Suite with Powerful Customization and Automation
An all-in-one, omnichannel CX suite with granular RBAC and strong security controls, built for enterprise-grade scalability, high performance, and reliability. It offers deep customization and seamless integrations, enabling unified customer interactions and ticketing. It also provides real-time insights and automation that improve efficiency while maintaining flexibility and control.
MR
Mohammed Abdur R.
Client Partner - Enterprise Business Solutions | Cyber Security | Customer Experience | Microsoft Dynamics, ERP | CRM @ World Future Company for Information and Technology.Comprehensive Tool for Analytics and Customer Insights
I like that View360Cx offers a unified desktop platform where agents can gain deep insights into customer details. It fetches all the feedback from existing customers, which helps update reviews on our company website. It's also helpful for ticketing, providing real insights and feedback of our existing customers, vendors, and partners. It's completely friendly, reliable, and good in terms of usage. It gives very clear details with customer, vendor, and partner data analytics. It's good for customer experience, and it is easy to use without being hectic or difficult to implement. Additionally, it's very good in terms of features and supports multiple languages. It's easy to integrate with existing platforms and can be used both on-premises and in the cloud.
AA
Abdulaziz A.
Streamlined Our Communication Channels Perfectly
I use View360Cx for managing my company's social media and unified communications. It solves the problem of juggling multiple tabs for replying to customers through the website, emails, social media, and unified number, including a voicebot. With View360Cx, everything is in one place, which is a huge time-saver. The Calls and WhatsApp integration are very good and save me a lot of time. I particularly appreciate the auto-reply feature in WhatsApp due to its clarity. Additionally, the call history feature is extremely helpful for assigning calls to agents. The support from the View360Cx team was excellent during setup, making the whole process very good, and their support has been great.
About
What is Systech Technologies?
Systech (www.systech.ae) is a UAE-based technology company specializing in enterprise-grade customer experience (CX) and digital transformation solutions. As the developer of View360Cx, Systech empowers organizations to elevate their contact center operations with AI-powered omnichannel engagement, intelligent automation, and real-time analytics. With a strong focus on innovation and scalability, Systech delivers tailored platforms that streamline customer journeys, enhance agent performance, and transform support centers into strategic business enablers. Trusted by leading enterprises across the Middle East, Systech combines deep domain expertise with agile development to deliver future-ready CX platforms.
Details
Year Founded
2019
Website
www.view360.cxHunting for software insights?
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