Generated from real user reviews
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Grzegorz M.
Small-Business (50 or fewer emp.)
5.0/5
"I highly recommend the Thulium system"
What do you like about Thulium?
The system offers a wide range of configuration options. It works perfectly for inbound call centers as well as outbound telemarketing campaigns. It a
See Related User Reviews
Kamil .
Mid-Market (51-1000 emp.)
5.0/5
"Reliability and a reliable customer support department - Thulium only!"
What do you like about Thulium?
The system is very intuitive to use, has extensive functionalities and reports. It is easy to implement a new agent to work in the system. Thulium has
See Related User Reviews
Grzegorz M.
Small-Business (50 or fewer emp.)
5.0/5
"I highly recommend the Thulium system"
What do you like about Thulium?
The system offers a wide range of configuration options. It works perfectly for inbound call centers as well as outbound telemarketing campaigns. It a
See Related User Reviews
Grzegorz M.
Small-Business (50 or fewer emp.)
5.0/5
"I highly recommend the Thulium system"
What do you like about Thulium?
The system offers a wide range of configuration options. It works perfectly for inbound call centers as well as outbound telemarketing campaigns. It a
See Related User Reviews
Kamil .
Mid-Market (51-1000 emp.)
5.0/5
"Reliability and a reliable customer support department - Thulium only!"
What do you like about Thulium?
The system is very intuitive to use, has extensive functionalities and reports. It is easy to implement a new agent to work in the system. Thulium has
See Related User Reviews
Grzegorz M.
Small-Business (50 or fewer emp.)
5.0/5
"I highly recommend the Thulium system"
What do you dislike about Thulium?
Insufficient user permission selection in the system.
See Related User Reviews
Grzegorz M.
Small-Business (50 or fewer emp.)
5.0/5
"I highly recommend the Thulium system"
What do you dislike about Thulium?
Insufficient user permission selection in the system.
Having used the platform as a primary Customer Contact Center, this reviewer appreciates its ability to manage all communications and support requests effectively. Though they mention no significant drawbacks, they note that minor issues were quickly resolved by the support team.
View Full ReviewThe system is very intuitive to use, has extensive functionalities and reports. It is easy to implement a new agent to work in the system. Thulium has various applications. In our case - sales, HR, but we see room for its implementation in other areas. Solid and understandable for programmers documentation for API integration. Above all, we highly value cooperation with the support department. They are professional, reliable, helpful and friendly. Thank you. Review collected by and hosted on G2.com.
Honestly, we did not spot any disadvantages. Review collected by and hosted on G2.com.
The system offers a wide range of configuration options. It works perfectly for inbound call centers as well as outbound telemarketing campaigns. It allows you to handle customer emails and conduct chat conversations. The Thulium support team is always very helpful. Review collected by and hosted on G2.com.
Insufficient user permission selection in the system. Review collected by and hosted on G2.com.
Quick response and willingness to clarify individual matters. Review collected by and hosted on G2.com.
At the moment, there are no objections. Maybe one: this field is required, and right now I don't see any reasons or examples to describe what I don't like. Review collected by and hosted on G2.com.
Everything is perfect in Thulium, Customer Service of company is really helpful, easy of use and implementation in company. Review collected by and hosted on G2.com.
I like all features, nothing is problematic for me. Review collected by and hosted on G2.com.
- quick contact
- reliable employees
- system stability Review collected by and hosted on G2.com.
At this moment, I do not have any major disadvantages that can be shared with others Review collected by and hosted on G2.com.
