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Best E-commerce Fraud Protection Software

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

E-commerce fraud protection software helps e-commerce businesses detect high-risk transactions and analyze risk factors to prevent and reduce fraudulent online behavior. Fraud protection software reduces e-commerce businesses’ exposure to fraudulent product orders and payments by applying algorithm-based analysis to assess the potential risk of each transaction. E-commerce businesses are particularly susceptible to fraud attempts when transactions are placed on unsecured websites or mobile devices.

E-commerce fraud protection software analyzes information from many sources before recommending approval or rejection of transactions. The software identifies anomalies and prevents potential chargebacks and lost revenue.

E-commerce fraud protection software integrates with e-commerce platforms, shopping cart software, and web security software.

To qualify for inclusion in the E-commerce Fraud Protection category, a product must:

Provide algorithms to monitor for possible fraudulent or high-risk online activity
Define rules to identify and analyze suspicious e-commerce purchasing behavior
Include workflows to review, approve, or decline high-risk e-commerce transactions
Comply with regulations to prevent online fraud and protect sensitive information
Deliver reports and insights on reviewed transactions, chargebacks, and false declines
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Best E-commerce Fraud Protection Software At A Glance

Leader:
Highest Performer:
Easiest to Use:
Top Trending:
Best Free Software:
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Easiest to Use:
Top Trending:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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243 Listings in E-commerce Fraud Protection Available
(565)4.6 out of 5
Optimized for quick response
6th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sift is the leading fraud prevention platform delivering digital trust to 700+ global brands, allowing them to grow confidently by stopping fraud while enabling excellence in customer experience. Back

    Users
    • Risk Investigator
    • Fraud Analyst
    Industries
    • Financial Services
    • Consumer Services
    Market Segment
    • 57% Mid-Market
    • 28% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Sift is a user-friendly tool that provides valuable insights into user behavior over time, aiding in real-time decision making and fraud detection.
    • Users frequently mention the ease of use, the ability to customize workflows, and the detailed insights provided by Sift as key benefits, contributing to efficient and informed decision-making.
    • Users mentioned issues with the scoring system feeling like a black box, difficulties in finding specific parameters in the activity tab, and a decrease in account management quality over time as negative aspects of Sift.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Fraud Prevention
    99
    Data Analysis
    67
    Features
    61
    Fraud Detection
    61
    Cons
    Inaccuracy
    39
    Complexity
    25
    Not User-Friendly
    25
    False Positives
    22
    Lack of Clarity
    22
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sift features and usability ratings that predict user satisfaction
    8.6
    ID Analytics
    Average: 8.9
    8.9
    Transaction Scoring
    Average: 8.9
    8.8
    Intelligence Reporting
    Average: 9.0
    8.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @GetSift
    9,534 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    318 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sift is the leading fraud prevention platform delivering digital trust to 700+ global brands, allowing them to grow confidently by stopping fraud while enabling excellence in customer experience. Back

Users
  • Risk Investigator
  • Fraud Analyst
Industries
  • Financial Services
  • Consumer Services
Market Segment
  • 57% Mid-Market
  • 28% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Sift is a user-friendly tool that provides valuable insights into user behavior over time, aiding in real-time decision making and fraud detection.
  • Users frequently mention the ease of use, the ability to customize workflows, and the detailed insights provided by Sift as key benefits, contributing to efficient and informed decision-making.
  • Users mentioned issues with the scoring system feeling like a black box, difficulties in finding specific parameters in the activity tab, and a decrease in account management quality over time as negative aspects of Sift.
Sift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Fraud Prevention
99
Data Analysis
67
Features
61
Fraud Detection
61
Cons
Inaccuracy
39
Complexity
25
Not User-Friendly
25
False Positives
22
Lack of Clarity
22
Sift features and usability ratings that predict user satisfaction
8.6
ID Analytics
Average: 8.9
8.9
Transaction Scoring
Average: 8.9
8.8
Intelligence Reporting
Average: 9.0
8.9
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@GetSift
9,534 Twitter followers
LinkedIn® Page
www.linkedin.com
318 employees on LinkedIn®
(352)4.6 out of 5
Optimized for quick response
2nd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

    Users
    • Ecommerce Manager
    • General Manager
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 51% Small-Business
    • 45% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Signifyd is a fraud protection system that integrates with ecommerce platforms to prevent fraudulent transactions and protect businesses from chargeback fees.
    • Reviewers appreciate Signifyd's ability to automatically detect and prevent fraudulent transactions, its seamless integration with various ecommerce platforms, and its role in saving businesses from potential chargeback fees.
    • Reviewers experienced challenges with the initial setup and configuration of Signifyd, finding it complex and technical, and some users reported issues with false positives and a desire for more customization options.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signifyd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    49
    Efficiency
    32
    Fraud Detection
    29
    Ease of Use
    24
    Fraud Protection
    23
    Cons
    Limited Customization
    10
    Poor Customer Support
    8
    Expensive
    6
    False Alarms
    6
    False Positives
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signifyd features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.2
    Transaction Scoring
    Average: 8.9
    9.1
    Intelligence Reporting
    Average: 9.0
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signifyd
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, California
    Twitter
    @signifyd
    1,844 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    507 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signifyd is a commerce protection provider that addresses fraud and abuse challenges at key conversion points across the ecommerce shopper journey from account creation to checkout to return request.

Users
  • Ecommerce Manager
  • General Manager
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 51% Small-Business
  • 45% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Signifyd is a fraud protection system that integrates with ecommerce platforms to prevent fraudulent transactions and protect businesses from chargeback fees.
  • Reviewers appreciate Signifyd's ability to automatically detect and prevent fraudulent transactions, its seamless integration with various ecommerce platforms, and its role in saving businesses from potential chargeback fees.
  • Reviewers experienced challenges with the initial setup and configuration of Signifyd, finding it complex and technical, and some users reported issues with false positives and a desire for more customization options.
Signifyd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
49
Efficiency
32
Fraud Detection
29
Ease of Use
24
Fraud Protection
23
Cons
Limited Customization
10
Poor Customer Support
8
Expensive
6
False Alarms
6
False Positives
6
Signifyd features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.2
Transaction Scoring
Average: 8.9
9.1
Intelligence Reporting
Average: 9.0
9.1
Quality of Support
Average: 9.2
Seller Details
Seller
Signifyd
Company Website
Year Founded
2011
HQ Location
San Jose, California
Twitter
@signifyd
1,844 Twitter followers
LinkedIn® Page
www.linkedin.com
507 employees on LinkedIn®

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

    Users
    • Risk Investigator
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 52% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mastercard Identity Review 360 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Identity Verification
    11
    Accuracy
    10
    Fraud Detection
    10
    Fraud Prevention
    5
    Cons
    Inaccuracy
    5
    Search Functionality
    5
    Lack of Clarity
    3
    Slow Performance
    3
    Dashboard Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mastercard Identity Review 360 features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.4
    Transaction Scoring
    Average: 8.9
    9.2
    Intelligence Reporting
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1966
    HQ Location
    Purchase, NY
    Twitter
    @Mastercard
    479,177 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    43,548 employees on LinkedIn®
    Ownership
    NYSE - New York Stock Exchange
Product Description
How are these determined?Information
This description is provided by the seller.

Ekata is a powerful identity verification and fraud detection and prevention platform designed to help businesses in the ecommerce, financial services and payments industries verify and authenticate t

Users
  • Risk Investigator
Industries
  • Financial Services
  • Retail
Market Segment
  • 52% Mid-Market
  • 29% Enterprise
Mastercard Identity Review 360 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Identity Verification
11
Accuracy
10
Fraud Detection
10
Fraud Prevention
5
Cons
Inaccuracy
5
Search Functionality
5
Lack of Clarity
3
Slow Performance
3
Dashboard Issues
2
Mastercard Identity Review 360 features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.4
Transaction Scoring
Average: 8.9
9.2
Intelligence Reporting
Average: 9.0
9.0
Quality of Support
Average: 9.2
Seller Details
Year Founded
1966
HQ Location
Purchase, NY
Twitter
@Mastercard
479,177 Twitter followers
LinkedIn® Page
www.linkedin.com
43,548 employees on LinkedIn®
Ownership
NYSE - New York Stock Exchange
(222)4.7 out of 5
Optimized for quick response
1st Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NoFraud helps growing ecommerce brands keep more of every dollar earned by maximizing approval rates on quality orders, minimizing risk-related costs, and automating repetitive tasks. Powered by AI, a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 69% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NoFraud is a real-time transaction screening tool that integrates with e-commerce platforms to detect and prevent fraudulent transactions.
    • Reviewers appreciate NoFraud's accurate fraud detection, seamless integration with e-commerce platforms, and its ability to reduce chargebacks, enhancing their ability to swiftly identify and respond to suspicious transactions.
    • Reviewers mentioned that manual review responses can take longer during peak hours, and there are occasional false positives that require additional manual review, which can slow down the order processing.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NoFraud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    42
    Fraud Detection
    34
    Ease of Use
    25
    Efficiency
    23
    Service Quality
    21
    Cons
    Lack of Clarity
    10
    False Positives
    9
    Expensive
    7
    Verification Issues
    6
    False Alarms
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NoFraud features and usability ratings that predict user satisfaction
    9.1
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    9.1
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    NoFraud
    Company Website
    Year Founded
    2014
    HQ Location
    New York, US
    Twitter
    @NoFraudOnline
    153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    112 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NoFraud helps growing ecommerce brands keep more of every dollar earned by maximizing approval rates on quality orders, minimizing risk-related costs, and automating repetitive tasks. Powered by AI, a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 69% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NoFraud is a real-time transaction screening tool that integrates with e-commerce platforms to detect and prevent fraudulent transactions.
  • Reviewers appreciate NoFraud's accurate fraud detection, seamless integration with e-commerce platforms, and its ability to reduce chargebacks, enhancing their ability to swiftly identify and respond to suspicious transactions.
  • Reviewers mentioned that manual review responses can take longer during peak hours, and there are occasional false positives that require additional manual review, which can slow down the order processing.
NoFraud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
42
Fraud Detection
34
Ease of Use
25
Efficiency
23
Service Quality
21
Cons
Lack of Clarity
10
False Positives
9
Expensive
7
Verification Issues
6
False Alarms
5
NoFraud features and usability ratings that predict user satisfaction
9.1
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
9.1
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Seller
NoFraud
Company Website
Year Founded
2014
HQ Location
New York, US
Twitter
@NoFraudOnline
153 Twitter followers
LinkedIn® Page
www.linkedin.com
112 employees on LinkedIn®
(150)4.7 out of 5
4th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

    Users
    • CEO
    • Owner
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 89% Small-Business
    • 10% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Chargeflow is a product that automates the chargeback management process, providing a solution for businesses to handle disputes and recover disputed transactions.
    • Users like the full automation of the dispute process, the intuitive dashboard, and the high success rate in winning disputes, along with the excellent customer support provided by Chargeflow.
    • Users reported issues with the pricing clarity, the lack of customization options, and the occasional delay in response times, as well as the need for more detailed analytics and integrations with certain platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chargeflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    36
    Ease of Use
    29
    Time Saving
    27
    Service Quality
    21
    Automation Efficiency
    20
    Cons
    Expensive
    9
    Integration Issues
    5
    Payment Issues
    5
    Poor Support
    4
    Email Functionality
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chargeflow features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    9.0
    Transaction Scoring
    Average: 8.9
    8.9
    Intelligence Reporting
    Average: 9.0
    9.1
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Wilmington, US
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chargeflow is The Chargeback Platform that prevents and recovers chargebacks automatically, so you don’t have to. Trusted by top brands like Caraway, Huel, and Elementor, Chargeflow securely integrate

Users
  • CEO
  • Owner
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 89% Small-Business
  • 10% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Chargeflow is a product that automates the chargeback management process, providing a solution for businesses to handle disputes and recover disputed transactions.
  • Users like the full automation of the dispute process, the intuitive dashboard, and the high success rate in winning disputes, along with the excellent customer support provided by Chargeflow.
  • Users reported issues with the pricing clarity, the lack of customization options, and the occasional delay in response times, as well as the need for more detailed analytics and integrations with certain platforms.
Chargeflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
36
Ease of Use
29
Time Saving
27
Service Quality
21
Automation Efficiency
20
Cons
Expensive
9
Integration Issues
5
Payment Issues
5
Poor Support
4
Email Functionality
3
Chargeflow features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
9.0
Transaction Scoring
Average: 8.9
8.9
Intelligence Reporting
Average: 9.0
9.1
Quality of Support
Average: 9.2
Seller Details
Year Founded
2020
HQ Location
Wilmington, US
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
(213)4.6 out of 5
2nd Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

    Users
    • CTO
    • Software Engineer
    Industries
    • Financial Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Fingerprint is a security tool that provides device identification and smart signals to combat payment, account takeover, and referral bonus fraud across multiple environments.
    • Reviewers appreciate Fingerprint's comprehensive capability to handle all aspects of fraud detection within a single application, its ease of integration, and the valuable customer support team that ensures users are getting the most out of the product.
    • Reviewers experienced issues with the cost of Fingerprint, the lack of a workspace feature integrated into the platform, and the per API call costs model that restricts usage.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fingerprint Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Accuracy
    29
    Easy Integrations
    27
    Fraud Prevention
    23
    Efficiency
    21
    Cons
    Expensive
    19
    Inaccuracy
    10
    Limited Features
    6
    Inflexible Pricing
    5
    False Positives
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fingerprint features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    8.1
    Transaction Scoring
    Average: 8.9
    8.7
    Intelligence Reporting
    Average: 9.0
    9.3
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2019
    HQ Location
    Chicago, US
    Twitter
    @FingerprintJS
    613 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

So powerful, many of our competitors listed here on G2 use Fingerprint open-source under the hood. Stop fraud, detect bots, or delight customers with our device intelligence API. Fingerprint offers

Users
  • CTO
  • Software Engineer
Industries
  • Financial Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Fingerprint is a security tool that provides device identification and smart signals to combat payment, account takeover, and referral bonus fraud across multiple environments.
  • Reviewers appreciate Fingerprint's comprehensive capability to handle all aspects of fraud detection within a single application, its ease of integration, and the valuable customer support team that ensures users are getting the most out of the product.
  • Reviewers experienced issues with the cost of Fingerprint, the lack of a workspace feature integrated into the platform, and the per API call costs model that restricts usage.
Fingerprint Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Accuracy
29
Easy Integrations
27
Fraud Prevention
23
Efficiency
21
Cons
Expensive
19
Inaccuracy
10
Limited Features
6
Inflexible Pricing
5
False Positives
4
Fingerprint features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
8.1
Transaction Scoring
Average: 8.9
8.7
Intelligence Reporting
Average: 9.0
9.3
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2019
HQ Location
Chicago, US
Twitter
@FingerprintJS
613 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®
(62)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Veriff is the infrastructure for customer identity verification, KYC, and building trust online. With leading our AI-driven technology, you can onboard customers in a matter of seconds, while stopping

    Users
    • Product Manager
    Industries
    • Financial Services
    • Internet
    Market Segment
    • 73% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Veriff is a verification and identity control platform designed to improve virtual security standards and control the registration of employees and customers.
    • Reviewers frequently mention that Veriff is an effective tool for reducing commercial fraud, quickly adapting to work systems, and offering advanced technology in data verification and commercial records.
    • Users reported that when deploying Veriff for enterprise, it is not currently possible to use Microsoft Azure ID or ADFS integration for SSO, and the learning phase can be difficult for non-technical individuals.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Veriff Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Verification Efficiency
    19
    Identity Verification
    18
    Efficiency
    16
    Features
    16
    Ease of Use
    15
    Cons
    Verification Issues
    5
    Expensive
    4
    Access Limitations
    3
    Complex UI Design
    2
    Data Privacy
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Veriff features and usability ratings that predict user satisfaction
    9.6
    ID Analytics
    Average: 8.9
    9.8
    Transaction Scoring
    Average: 8.9
    9.6
    Intelligence Reporting
    Average: 9.0
    9.3
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Veriff
    Company Website
    Year Founded
    2015
    HQ Location
    Tallinn, Harjumaa
    Twitter
    @Veriff
    2,326 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    495 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Veriff is the infrastructure for customer identity verification, KYC, and building trust online. With leading our AI-driven technology, you can onboard customers in a matter of seconds, while stopping

Users
  • Product Manager
Industries
  • Financial Services
  • Internet
Market Segment
  • 73% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Veriff is a verification and identity control platform designed to improve virtual security standards and control the registration of employees and customers.
  • Reviewers frequently mention that Veriff is an effective tool for reducing commercial fraud, quickly adapting to work systems, and offering advanced technology in data verification and commercial records.
  • Users reported that when deploying Veriff for enterprise, it is not currently possible to use Microsoft Azure ID or ADFS integration for SSO, and the learning phase can be difficult for non-technical individuals.
Veriff Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Verification Efficiency
19
Identity Verification
18
Efficiency
16
Features
16
Ease of Use
15
Cons
Verification Issues
5
Expensive
4
Access Limitations
3
Complex UI Design
2
Data Privacy
2
Veriff features and usability ratings that predict user satisfaction
9.6
ID Analytics
Average: 8.9
9.8
Transaction Scoring
Average: 8.9
9.6
Intelligence Reporting
Average: 9.0
9.3
Quality of Support
Average: 9.2
Seller Details
Seller
Veriff
Company Website
Year Founded
2015
HQ Location
Tallinn, Harjumaa
Twitter
@Veriff
2,326 Twitter followers
LinkedIn® Page
www.linkedin.com
495 employees on LinkedIn®
(352)4.6 out of 5
Optimized for quick response
9th Easiest To Use in E-commerce Fraud Protection software
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Entry Level Price:Starting at $699.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SEON is the command center for real-time fraud prevention and AML compliance. We help digital businesses stop fraud, reduce risk, and protect revenue with 900+ real-time, first-party data signals tha

    Users
    • Fraud Analyst
    • Analyst
    Industries
    • Gambling & Casinos
    • Financial Services
    Market Segment
    • 51% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • SEON is a fraud detection tool that provides real-time monitoring, customizable scoring systems, and data enrichment features to help businesses identify and prevent fraudulent activities.
    • Reviewers like the intuitive interface, comprehensive customer support, and the ability to create custom rules, which makes the tool efficient and user-friendly, and they appreciate the real-time fraud detection and transparency in scoring.
    • Reviewers experienced some initial complexity in setting up and customizing the tool, especially for users without technical backgrounds, and they also mentioned the need for better grouping or tagging functionalities for rule management and more customizable analytics dashboards.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SEON. Fraud Fighters Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    23
    Customer Support
    19
    Ease of Use
    17
    Fraud Detection
    16
    Features
    14
    Cons
    Limited Customization
    7
    Complexity
    5
    Data Inaccuracy
    4
    Learning Difficulty
    4
    False Positives
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SEON. Fraud Fighters features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    8.9
    Intelligence Reporting
    Average: 9.0
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2017
    HQ Location
    Austin, Texas, United States
    Twitter
    @seon_tech
    1,892 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SEON is the command center for real-time fraud prevention and AML compliance. We help digital businesses stop fraud, reduce risk, and protect revenue with 900+ real-time, first-party data signals tha

Users
  • Fraud Analyst
  • Analyst
Industries
  • Gambling & Casinos
  • Financial Services
Market Segment
  • 51% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • SEON is a fraud detection tool that provides real-time monitoring, customizable scoring systems, and data enrichment features to help businesses identify and prevent fraudulent activities.
  • Reviewers like the intuitive interface, comprehensive customer support, and the ability to create custom rules, which makes the tool efficient and user-friendly, and they appreciate the real-time fraud detection and transparency in scoring.
  • Reviewers experienced some initial complexity in setting up and customizing the tool, especially for users without technical backgrounds, and they also mentioned the need for better grouping or tagging functionalities for rule management and more customizable analytics dashboards.
SEON. Fraud Fighters Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
23
Customer Support
19
Ease of Use
17
Fraud Detection
16
Features
14
Cons
Limited Customization
7
Complexity
5
Data Inaccuracy
4
Learning Difficulty
4
False Positives
3
SEON. Fraud Fighters features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
8.9
Intelligence Reporting
Average: 9.0
9.4
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2017
HQ Location
Austin, Texas, United States
Twitter
@seon_tech
1,892 Twitter followers
LinkedIn® Page
www.linkedin.com
274 employees on LinkedIn®
(122)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kount Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Fraud Prevention
    4
    Ease of Use
    3
    Features
    3
    Customization
    2
    Detection Efficiency
    2
    Cons
    Inaccuracy
    3
    Lack of Clarity
    2
    Scoring Transparency
    2
    Unclear Rules
    2
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kount features and usability ratings that predict user satisfaction
    9.2
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    9.2
    Intelligence Reporting
    Average: 9.0
    9.5
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2007
    HQ Location
    Boise, ID
    Twitter
    @KountInc
    2,432 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    193 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kount is trust and safety technology. Businesses pick the solutions that are relevant to their unique challenges, and we help them grow with confidence — no matter the industry. We use data-driven

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Mid-Market
  • 34% Small-Business
Kount Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Fraud Prevention
4
Ease of Use
3
Features
3
Customization
2
Detection Efficiency
2
Cons
Inaccuracy
3
Lack of Clarity
2
Scoring Transparency
2
Unclear Rules
2
Complexity
1
Kount features and usability ratings that predict user satisfaction
9.2
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
9.2
Intelligence Reporting
Average: 9.0
9.5
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2007
HQ Location
Boise, ID
Twitter
@KountInc
2,432 Twitter followers
LinkedIn® Page
www.linkedin.com
193 employees on LinkedIn®
(53)4.9 out of 5
Optimized for quick response
4th Easiest To Use in E-commerce Fraud Protection software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen cons

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 70% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Token of Trust Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Compliance
    8
    Compliance Simplification
    8
    Reliability
    8
    Identity Verification
    5
    Cons
    Complex Interface
    2
    Expensive
    2
    Delays in Process
    1
    Improvement Needed
    1
    Inefficient Verification Process
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Token of Trust features and usability ratings that predict user satisfaction
    10.0
    ID Analytics
    Average: 8.9
    10.0
    Transaction Scoring
    Average: 8.9
    10.0
    Intelligence Reporting
    Average: 9.0
    9.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    Minneapolis, US
    Twitter
    @tokenoftrust
    131 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Token of Trust® Consumer Reputation Reports are the easiest way for consumers to prove their identity to businesses and others. Businesses can use Token of Trust’s Identity Platform to screen cons

Users
No information available
Industries
  • Retail
Market Segment
  • 70% Small-Business
  • 9% Mid-Market
Token of Trust Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Compliance
8
Compliance Simplification
8
Reliability
8
Identity Verification
5
Cons
Complex Interface
2
Expensive
2
Delays in Process
1
Improvement Needed
1
Inefficient Verification Process
1
Token of Trust features and usability ratings that predict user satisfaction
10.0
ID Analytics
Average: 8.9
10.0
Transaction Scoring
Average: 8.9
10.0
Intelligence Reporting
Average: 9.0
9.9
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
2015
HQ Location
Minneapolis, US
Twitter
@tokenoftrust
131 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Health, Wellness and Fitness
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ClearSale Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    4
    Real-time Monitoring
    3
    Service Quality
    3
    Efficiency
    2
    Fraud Prevention
    2
    Cons
    Poor Customer Support
    3
    Slow Processing
    3
    Slow Performance
    2
    Delayed Updates
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ClearSale features and usability ratings that predict user satisfaction
    8.9
    ID Analytics
    Average: 8.9
    9.1
    Transaction Scoring
    Average: 8.9
    8.9
    Intelligence Reporting
    Average: 9.0
    9.0
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ClearSale
    Year Founded
    2001
    HQ Location
    Barueri, São Paulo, Brazil
    Twitter
    @clearsale
    1,032 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,882 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClearSale is the most complete ecommerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world a

Users
  • Owner
  • CEO
Industries
  • Retail
  • Health, Wellness and Fitness
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
ClearSale Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
4
Real-time Monitoring
3
Service Quality
3
Efficiency
2
Fraud Prevention
2
Cons
Poor Customer Support
3
Slow Processing
3
Slow Performance
2
Delayed Updates
1
Email Issues
1
ClearSale features and usability ratings that predict user satisfaction
8.9
ID Analytics
Average: 8.9
9.1
Transaction Scoring
Average: 8.9
8.9
Intelligence Reporting
Average: 9.0
9.0
Quality of Support
Average: 9.2
Seller Details
Seller
ClearSale
Year Founded
2001
HQ Location
Barueri, São Paulo, Brazil
Twitter
@clearsale
1,032 Twitter followers
LinkedIn® Page
www.linkedin.com
1,882 employees on LinkedIn®
(218)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guarant

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 50% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Riskified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Efficiency
    5
    Fraud Detection
    4
    Fraud Prevention
    4
    Risk Management
    2
    Accuracy
    1
    Cons
    Expensive
    2
    False Positives
    2
    Lack of Clarity
    2
    False Alarms
    1
    Fraud Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Riskified features and usability ratings that predict user satisfaction
    8.5
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 8.9
    8.5
    Intelligence Reporting
    Average: 9.0
    9.2
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Riskified
    Company Website
    Year Founded
    2013
    HQ Location
    New York, NY
    Twitter
    @Riskified
    1,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    696 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Riskified (NYSE:RSKD) empowers businesses to unleash ecommerce growth by outsmarting risk. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guarant

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 50% Mid-Market
  • 33% Small-Business
Riskified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Efficiency
5
Fraud Detection
4
Fraud Prevention
4
Risk Management
2
Accuracy
1
Cons
Expensive
2
False Positives
2
Lack of Clarity
2
False Alarms
1
Fraud Management
1
Riskified features and usability ratings that predict user satisfaction
8.5
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 8.9
8.5
Intelligence Reporting
Average: 9.0
9.2
Quality of Support
Average: 9.2
Seller Details
Seller
Riskified
Company Website
Year Founded
2013
HQ Location
New York, NY
Twitter
@Riskified
1,842 Twitter followers
LinkedIn® Page
www.linkedin.com
696 employees on LinkedIn®
(109)4.4 out of 5
Optimized for quick response
11th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems fr

    Users
    • Product Manager
    Industries
    • Financial Services
    • Banking
    Market Segment
    • 64% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Entrust IDV, formerly Onfido Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Customer Support
    7
    Service Quality
    7
    Fraud Prevention
    6
    Identity Verification
    6
    Cons
    Integration Issues
    4
    Limited Features
    4
    Data Inaccuracy
    3
    Expensive
    3
    Inaccuracy
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Entrust IDV, formerly Onfido features and usability ratings that predict user satisfaction
    8.3
    ID Analytics
    Average: 8.9
    8.6
    Transaction Scoring
    Average: 8.9
    9.2
    Intelligence Reporting
    Average: 9.0
    8.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1969
    HQ Location
    Minneapolis, MN
    Twitter
    @Entrust_Corp
    6,406 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,732 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Entrust fights fraud and cyberthreats with comprehensive identity-centric security that protects people, devices, and data. Our solutions help enterprises and governments safeguard critical systems fr

Users
  • Product Manager
Industries
  • Financial Services
  • Banking
Market Segment
  • 64% Mid-Market
  • 20% Enterprise
Entrust IDV, formerly Onfido Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Customer Support
7
Service Quality
7
Fraud Prevention
6
Identity Verification
6
Cons
Integration Issues
4
Limited Features
4
Data Inaccuracy
3
Expensive
3
Inaccuracy
3
Entrust IDV, formerly Onfido features and usability ratings that predict user satisfaction
8.3
ID Analytics
Average: 8.9
8.6
Transaction Scoring
Average: 8.9
9.2
Intelligence Reporting
Average: 9.0
8.4
Quality of Support
Average: 9.2
Seller Details
Company Website
Year Founded
1969
HQ Location
Minneapolis, MN
Twitter
@Entrust_Corp
6,406 Twitter followers
LinkedIn® Page
www.linkedin.com
3,732 employees on LinkedIn®
(58)5.0 out of 5
Optimized for quick response
7th Easiest To Use in E-commerce Fraud Protection software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ComplyCube is a powerful all-in-one platform, designed to simplify cross-border compliance and build trust at scale. Trusted by Tier 1 financial institutions, rapidly-scaling fintechs, and innovative

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ComplyCube is a platform that automates KYC and AML, streamlining customer onboarding and compliance processes.
    • Reviewers frequently mention the platform's user-friendly interface, efficient AML screening, document verification processes, and the helpful and responsive support team, which have all contributed to a smooth and efficient customer onboarding experience.
    • Users mentioned that ComplyCube sometimes misses details during person research, possibly due to the region where the individuals are found, and they also encountered difficulties when trying to connect the API to their own CRM.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ComplyCube Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Compliance
    14
    Fraud Prevention
    14
    KYC Process
    14
    Customer Support
    13
    Cons
    Poor Customization
    2
    Complexity
    1
    Complex UI Design
    1
    Delays in Process
    1
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ComplyCube features and usability ratings that predict user satisfaction
    10.0
    ID Analytics
    Average: 8.9
    10.0
    Transaction Scoring
    Average: 8.9
    10.0
    Intelligence Reporting
    Average: 9.0
    9.9
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    HQ Location
    London, England
    Twitter
    @ComplyCube
    3,520 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ComplyCube is a powerful all-in-one platform, designed to simplify cross-border compliance and build trust at scale. Trusted by Tier 1 financial institutions, rapidly-scaling fintechs, and innovative

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ComplyCube is a platform that automates KYC and AML, streamlining customer onboarding and compliance processes.
  • Reviewers frequently mention the platform's user-friendly interface, efficient AML screening, document verification processes, and the helpful and responsive support team, which have all contributed to a smooth and efficient customer onboarding experience.
  • Users mentioned that ComplyCube sometimes misses details during person research, possibly due to the region where the individuals are found, and they also encountered difficulties when trying to connect the API to their own CRM.
ComplyCube Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Compliance
14
Fraud Prevention
14
KYC Process
14
Customer Support
13
Cons
Poor Customization
2
Complexity
1
Complex UI Design
1
Delays in Process
1
Limited Customization
1
ComplyCube features and usability ratings that predict user satisfaction
10.0
ID Analytics
Average: 8.9
10.0
Transaction Scoring
Average: 8.9
10.0
Intelligence Reporting
Average: 9.0
9.9
Quality of Support
Average: 9.2
Seller Details
Company Website
HQ Location
London, England
Twitter
@ComplyCube
3,520 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Digital commerce is built on trust. Without trust, businesses are leaving millions of dollars on the table. At Forter, we know that building trust (and your bottom line) means more than just blocking

    Users
    No information available
    Industries
    • Retail
    Market Segment
    • 41% Mid-Market
    • 37% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Forter features and usability ratings that predict user satisfaction
    8.7
    ID Analytics
    Average: 8.9
    9.3
    Transaction Scoring
    Average: 8.9
    8.5
    Intelligence Reporting
    Average: 9.0
    9.4
    Quality of Support
    Average: 9.2
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Forter
    Year Founded
    2013
    HQ Location
    New York, New York
    Twitter
    @ForterGlobal
    1,277 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    749 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Digital commerce is built on trust. Without trust, businesses are leaving millions of dollars on the table. At Forter, we know that building trust (and your bottom line) means more than just blocking

Users
No information available
Industries
  • Retail
Market Segment
  • 41% Mid-Market
  • 37% Small-Business
Forter features and usability ratings that predict user satisfaction
8.7
ID Analytics
Average: 8.9
9.3
Transaction Scoring
Average: 8.9
8.5
Intelligence Reporting
Average: 9.0
9.4
Quality of Support
Average: 9.2
Seller Details
Seller
Forter
Year Founded
2013
HQ Location
New York, New York
Twitter
@ForterGlobal
1,277 Twitter followers
LinkedIn® Page
www.linkedin.com
749 employees on LinkedIn®

Learn More About E-commerce Fraud Protection Software

What is Fraud Protection Software?

Fraud protection software is used to prevent e-commerce fraud. In general, e-commerce fraud is the unauthorized use of any information that results in an electronic business transaction. Online transactions have now become increasingly common, with more and more scammers coming to e-commerce sites to complete fraudulent purchases. This includes using someone else's personal information such as credit card and debit card numbers to make purchases. Scammers can obtain other people’s personal information in a variety of ways that including phishing for login credentials, data hacks, or other security breaches. If a person notices that a fraudulent purchase occurred with their personal financial information and that they were charged, they generally look to get a refund. E-commerce sites are liable for all refunds in online transactions. This leads to major losses for e-commerce businesses as they continually refund customers for purchases they did not even make. Additionally, it is important for e-commerce sites to prevent fraudulent transactions to ensure a smooth shopping experience for customers and to increase the overall security and reputation of their website.

Using fraud protection software, e-commerce businesses are able to reduce the risk of these fraudulent transactions and help prevent financial losses as well as damage to their credibility. When users deploy fraud protection software, each transaction is reviewed by the software vendor with the goal to evaluate if the transactions are legitimate. Fraud protection software is either delivered as an on-premise platform or as a cloud-based software as a service (SaaS) product that runs security clearances over the web.

Key Benefits of Fraud Protection Software

  • Improve the customer’s shopping experience by ensuring the security of their personal financial information
  • Prevent financial losses by not having to refund customers due to fraudulent transactions
  • Save time by avoiding the need to authorize that transactions were fraudulent

Why Use Fraud Protection Software?

At its core, fraud protection software is a tool used to enhance the credibility and security of an online marketplace. For companies that run online marketplaces, it’s paramount that customers receive a high level of security to feel safe while they are making online purchases. Frequent instances of fraudulent charges not only costs the business money, but it can also ruin their brand and reputation. This has the potential to drive customers away and hurt a business’s revenue in the long run. Fraud protection software helps prevent scammers from making fraudulent purchases through countless security features. A secure online marketplace ensures a smooth experience for both online marketplace owners as well as online shoppers.

Refunded chargebacks — When a fraudulent purchase is made and the customer expects a refund, the process is known as a chargeback. Users must remember that in fraudulent online transactions where a physical card is not present, the vendor is 100% responsible for refunding the customer. Since there are countless transactions per day, chargebacks occasionally occur and cost e-commerce businesses a good deal of money. However with fraud protection software, not only does the user reduce the risk of fraudulent purchases, but even when one is made, most fraud protection software vendors reimburse the business in full, including additional costs such as shipping and fees.

Increase customer loyalty — Customers want to know that their personal financial information is secure every time they are making an online purchase. If the online business is dealing with numerous fraud review issues, it may damage the brand reputation and steer customers away.

Comply with global standards — Payment Services Directive 2 (PSD2 )is a new European regulation for electronic payment services. It was introduced to make online payments more secure in Europe. Fraud protection software automatically complies with PSD2 regulatory thresholds so e-commerce businesses do not have to spend time manually shifting their processes to meet these security standards.

Who Uses Fraud Protection Software?

E-commerce websites — Fraud protection software is mainly used by e-commerce vendors. Fraud protection software is used across a variety of industries that establish online marketplaces, from electronics and cosmetics to clothing and retail. Through established security protocols, fraud protection software makes sure that online marketplaces are secure for both buyers and online marketplace owners.

Travel industry — Fraud occurs semi-frequently in the travel industry and has cost airlines countless dollars in the past few years. Scammers either book travel with fake or stolen credit cards, or demand ticket cancellations to acquire flight credits. Fraud protection software protects travel and airline websites through transaction monitoring and user profiling.

Kinds of Fraud Protection Software

Software as a service (SaaS) fraud protection — The most common way that fraud protection software is sold is in a SaaS format. In this model, a customer signs up for a fraud protection service and agrees to pay a monthly fee, usually based on the number of transactions taking place each month. Once the customer pays for this service, the software vendor generally runs the software in the background on the online marketplace and checks each purchase that is made. The software is invisible to the customer. This allows businesses to scale their fraud protection services, depending on the number of monthly transactions. On the flip side, SaaS offerings require a monthly fee which is a recurring cost for small businesses.

On-premise fraud protection — On-premise fraud protection software is an offering in which users install the software onto their own hardware and manage the fraud protection software themselves. Security support employees then run the fraud protection software by installing and monitoring it to ensure that each purchase is being reviewed for signs of fraudulent activity. On-premise software is usually a one-time purchase and allows users to essentially own the software rather than pay a recurring monthly fee. On the flip side, users who purchase on-premise fraud protection software must manage the software themselves and troubleshoot any issues on their own.

Fraud Protection Software Features

Geolocation — Geolocation features allow fraud protection software to detect the location of the purchase. If a purchase appears to be coming from a different geographical region than where the purchaser is usually present, fraud protection software triggers extra security measures to ensure the purchase is valid.

Device recognition — Fraud protection software is able to detect if a purchase is being made from a device that is not normally used. If a user generally logs in on their desktop but is now making a purchase from a random phone, then fraud protection software runs through additional security measures to ensure the purchase is legitimate.

Proxy piercing — Scammers occasionally trick websites into thinking that they are in a different geographical location by using a proxy to disguise their IP address. Proxy piercing features allow for the accurate detection of the user’s true location and pinpoint if it is a fraudulent purchase.

Address verification — Address verification features allow fraud protection software users to detect if a billing address is different than the usual shipping address that is used. This is generally another red flag since this may indicate that a fraudulent charge is occurring.

Machine learning — Machine learning features allow fraud protection software to continually gather insights on red flags that indicate a purchase is likely to be fraudulent. As the software gathers more and more data, the more accurate it is in determining if a purchase is fraudulent.

BlacklistsBlacklists allow fraud prevention software to aggregate data from a list of fraudulent users and put those users on a blacklist. Fraud protection software generally gathers this data from a cross-merchant blacklist, which allows them to update these lists in real time and detect fraudulent purchases at a higher rate.

Other features of e-commerce fraud protection software: Bot Mitigation, ID Analytics, Intelligence Reporting, and Real-Time Reporting.