Introducing G2.ai, the future of software buying.Try now

Kount Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Kount Media

Play Kount Video
Play Kount Video
Product Avatar Image

Have you used Kount before?

Answer a few questions to help the Kount community

Kount Reviews (120)

View 1 Video Reviews
Reviews

Kount Reviews (120)

View 1 Video Reviews
4.8
120 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Exceptional Fraud Detection and Seamless Automation"
What do you like best about Kount?

Kount is brilliant in coordinating with machine learning technologies for fraud detection, and this ensures business continuity and transparency

The program creates a comprehensive guide and protection against any abuse or different fraud forms

The tool helps us create flexible rules or policies that helps us control the occurrence of any fraud in a business

The app ensures all fraud reviews are done automatically, with a significant operational efficiency that ensures no cases of chargeback

The software ensures security evaluation of every customer, before it engages with them in any business to avoid financial loss or harm Review collected by and hosted on G2.com.

What do you dislike about Kount?

Kount is extremely aggressive in fraud detection, where sometimes it fails to offer an accurate picture of business vulnerabilities

The configuration of Kount is extremely difficult and requires proper monitoring and time allocation Review collected by and hosted on G2.com.

DR
Operational Supervisor
Mechanical or Industrial Engineering
Mid-Market (51-1000 emp.)
"Powerful Fraud Detection with Scalable, Flexible Protection"
What do you like best about Kount?

Kount has recorded a conventional and powerful fraud detection system, with vibrant machine learning capabilities

All risky and dangerous payments or orders are immediately stopped or suspended by this app

The program has directly reduced possible chargebacks, where it automatically screen all the payments before they complete

Kount is friendly and scalable, suitable for different business forms and needs with different transactions volumes

The program allows flexible policies, handling specific risks that differ between markets

All payments get powerful protections and brilliant policies ate enacted to keep companies safe Review collected by and hosted on G2.com.

What do you dislike about Kount?

Kount is expensive, based on the transactions the software handles to screen fraudulent payments

Sometimes, legitimate orders or payments may be flagged for no apparent reasons Review collected by and hosted on G2.com.

VO
Senior Accountant
Education Management
Mid-Market (51-1000 emp.)
"Versatile Fraud Detection with Powerful AI and Customizable Protection"
What do you like best about Kount?

Kount is versatile in fraud detection, allowing us to navigate along different risk paths and analyze different data signals

The program has developed solid AI supported approach that detects any payment fraud, and ensure immediate chargeback for the payment made

Kount has ML, a function that has a larger global network reach and it identifies any suspicious activity within the network

The program allow us to set custom policies or detection tules that matches the risks associated with our profile

The program has automatic rejection or acceptance, and it systematically flag any risky behavior

Kount supports diverse payment methods, offering accurate protection to any potential risk Review collected by and hosted on G2.com.

What do you dislike about Kount?

The process of rule configuration is extremely diverse and complex, and it demands many parameters that are cumbersome

Kount has the Ml, but often, it demands manual intervention to ensure everything works correctly Review collected by and hosted on G2.com.

GS
Digital Marketer
Mid-Market (51-1000 emp.)
"Exceptional Fraud Prevention With Kount - Reliable and Effective"
What do you like best about Kount?

Kount has been very instrumental when it comes to evading frauds more so when it comes to verifying identities - it helps us discard and ban synthetic IDS.

Thanks to easy verification, we build a network of real, trustworthy and loyal customers.

We have also realized increased sales as we're able to deal with false positives on time and only deal with real sales.

By dealing with fraud, we able to offer seamless customer experience to real customers. Review collected by and hosted on G2.com.

What do you dislike about Kount?

The cost of using Kount is somehow pricey. However, the benefits are worth it. Review collected by and hosted on G2.com.

SM
BDE
Small-Business (50 or fewer emp.)
"User-Friendly Dashboard with Powerful Customization"
What do you like best about Kount?

The dashboard is user-friendly, and the risk scores are presented very clearly, making it straightforward to approve, decline, or review transactions without any uncertainty. I also appreciate the high level of customization available for the rules—you can adjust them to fit your specific business requirements, which helps minimize false declines while maintaining strong protection. Review collected by and hosted on G2.com.

What do you dislike about Kount?

The pricing may seem high for smaller businesses, and there are occasions when the system flags transactions that are only borderline, requiring manual review. Greater flexibility in reporting and quicker support responses during busy periods would help make the overall experience more seamless. Review collected by and hosted on G2.com.

Timothy K.
TK
Digital Brand & Content Creator
Mid-Market (51-1000 emp.)
"Kount was able to help us when others couldn't."
What do you like best about Kount?

The number of options Kount has is great for companies of all sizes. We had specific needs that required customization and they worked with our Dev team to get it done. Implementation was a lot quicker than the competitors. From scoping out our projet to the 90 day personalized onboarding (Shoutout to Olaia ⭐⭐⭐⭐⭐) it was a great experience. Responsive, thorough, and easy to use software. Review collected by and hosted on G2.com.

What do you dislike about Kount?

There were a few snags with implementation between Kount and our Dev team. The issues were all resolved, I wish it could have been handled quicker but it was to be expected with the custom integration we required. Review collected by and hosted on G2.com.

Response from Lauren Vanegas of Kount

Thank you so much for taking the time to leave such a thoughtful review, Timothy! We're thrilled to hear that Kount has been a great fit for your team and that the implementation process exceeded expectations. We also appreciate your honest feedback on the integration challenges, and we're glad everything was resolved smoothly in the end. I'll make sure to give Olaia some major props! Thanks again for sharing your experience!

Anurag G.
AG
Manager
Mid-Market (51-1000 emp.)
"Kount is a leading fraud prevention platform with powerful AI-driven tools for online merchants."
What do you like best about Kount?

User-friendly interface and dashboard enable quick action—both for novices and seasoned agents—in reviewing transactions and managing fraud. Review collected by and hosted on G2.com.

What do you dislike about Kount?

Initial setup and integration was complex, especially for merchants not using recommended payment processors; some custom integrations may delay deployment. Review collected by and hosted on G2.com.

Marco Antonio G.
MG
Ingeniero Informatico
Computer Software
Mid-Market (51-1000 emp.)
"Excellent fraud detection, but expensive and complex for micro-enterprises."
What do you like best about Kount?

real-time fraud detection and identity theft prevention Review collected by and hosted on G2.com.

What do you dislike about Kount?

cost for micro enterprises and specialized configuration Review collected by and hosted on G2.com.

G A.
GA
Vice President of Risk Management
Mid-Market (51-1000 emp.)
"What can you KOUNT on?"
What do you like best about Kount?

The user interface is easy to navigate, and with the addition of 3rd party data providers you have enhanced validation, and ability to improve your decisions. I'm also excited about product enhancements to leverage new AI decision science! Review collected by and hosted on G2.com.

What do you dislike about Kount?

Some of the scoring, and terminology seem to be in conflict with each other, which is probably just a function of how the product evolved over time. Hi scores, vs low scores, before vs after for example when setting context related to proximity or time of purchase can be confusing. Review collected by and hosted on G2.com.

Response from Lauren Vanegas of Kount

We appreciate your thoughtful review of Kount! We're delighted to hear that our user interface and AI enhancements are making a positive impact. We value your support and are always here for you. Thank you for your business!

Katrina K.
KK
Enterprise (> 1000 emp.)
"Fraud's endgame"
What do you like best about Kount?

Kount is a great fraud mitigation tool for our business and has the ability to support multiple brands. The account managers are always willing to help and very easy to communicate with. We are frequently learning about new tools/capabilities in the Kount platform which is fundamental to the ever changing fraud environment. Review collected by and hosted on G2.com.

What do you dislike about Kount?

Being nitpicky, some functions could benefit from updates/enhancements so users can use the service and retrieve information with ease. Review collected by and hosted on G2.com.

Response from Lauren Vanegas of Kount

We're incredibly grateful for your glowing review Katrina! It's fantastic to hear both our tools and team have significantly contributed to supporting your brands. We're committed to continuously adapting to the fraud environment, and your feedback on enhancing functions is invaluable to us. Thanks for being a part of our journey to make fraud's endgame a reality!

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

10 months

Average Discount

8%

Perceived Cost

$$$$$

How much does Kount cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 4 purchases.

Kount Comparisons
Product Avatar Image
Signifyd
Compare Now
Product Avatar Image
Riskified
Compare Now
Product Avatar Image
Sift
Compare Now
Kount Features
Transaction Scoring
Risk Assessment
Intelligence Reporting
Fraud Detection
Alerts
Real-Time Monitoring
Device Tracking
Fraud Markers
Blacklisting
Fraud Markers
Transaction Scoring
Blacklisting
Product Avatar Image
Product Avatar Image
Kount