--- title: Riskified Reviews meta\_title: 'Riskified Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 229 reviews by the users' company size, role or industry to find out how Riskified works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 229 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Riskified Reviews & Product Details Visit Website Founded in 2013, Riskified is a trusted partner in fraud prevention and risk management, enhancing performance and driving favorable business outcomes for ecommerce enterprises. We fundamentally embrace continuous improvement and optimization in tackling complex business challenges for our clients, often leading to technological breakthroughs and some of the most advanced solutions in the market. For example, we pioneered the use of AI to combat ecommerce fraud, and over the past decade have continuously introduced cutting-edge solutions to solve additional challenges beyond payment fraud, including solving for policy abuse, account takeovers, automations for chargeback management, and introducing adaptive checkout flows. These offerings were enabled by the invention of machine learning models to detect policy abuse, self-optimizing machine learning models, and turning an identity resolution capability into an interactive visualization engine for clients. * * * Product Website Riskified Seller [Riskified](https://www.g2.com/sellers/riskified) Discussions [Riskified Community](https://www.g2.com/products/riskified/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Nitsan Ghilai (Digital Marketing Manager at Riskified) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/riskified/pricing) ## Riskified Integrations (2) What do users say about integrations? Verified by Riskified [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AccountingBook ](https://www.g2.com/products/accountingbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adyen Payments ](https://www.g2.com/products/adyen-payments/reviews) Show More HS Heriberto S. Ecommerce Operations Project Coordinator Enterprise (\> 1000 emp.) 4/16/2026 "Accurate AI Decisions, Time Savings, and a User-Friendly Dashboard" 5/5 What do you like best about Riskified? The AI makes accurate decisions. Riskified saves us a lot of time by not having to manually create rules. The dashboard is easy to use and provides excellent details on metrics. Riskified is constantly evolving and providing new products. They have increased our approval rate significantly since we started using the service leading to an excellent return on investment. Our account manager is great at escalating feedback to their support team and resolving issues in a timely manner. Review collected by and hosted on G2.com. What do you dislike about Riskified? Some of Riskified's metrics at first glance seem a little hard to understand, but they are definitely accurate. Tool Tips with an explanation of each metric would be useful for users just getting familiar with the tool Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified is helping us to not worry about order limits or electronic gift cards. Since they guarantee all orders, we have not had to cap order totals or restrict gift card purchases on the website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Enterprise (\> 1000 emp.) 5/5/2026 "Accurate Predictions and Strong Relationship Support" 5/5 What do you like best about Riskified? The predictions are accurate, and they also take care of the relationship. Review collected by and hosted on G2.com. What do you dislike about Riskified? Nothing specific to add—at a high-level view, I am very satisfied with them. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified helps us solve some of the biggest challenges we face in online fraud and payments. The main problem it addresses is reducing fraud and chargebacks without blocking legitimate customers. Traditional rule‑based fraud systems often create too many false declines, which directly impacts revenue and customer experience. By using AI‑driven, real‑time decisioning, Riskified allows us to approve more genuine transactions while still effectively stopping fraudulent ones. One of the biggest benefits for us is the chargeback guarantee, which shifts the financial risk away from the business and makes fraud losses more predictable. Operationally, Riskified significantly reduces manual reviews, allowing the fraud team to focus on complex or strategic cases instead of routine decision making. It also helps us scale into new markets and products with more confidence, as decisions are backed by global network intelligence rather than only our own historical data. Overall, Riskified enables us to balance risk control, revenue growth, and customer experience more effectively, turning fraud prevention from a defensive function into a growth enabler. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 8/5/2026 "Reliable Automation against Fraud" 4.5/5 What do you like best about Riskified? I like the reliability and absolute guarantee that Riskified provides in its anti-fraud measures. I also mainly value the chargeback guarantee, as it is like an insurance policy for a seller. Although it was a bit confusing at first, we quickly adapted and it became more intuitive. Review collected by and hosted on G2.com. What do you dislike about Riskified? Perhaps I don't like the cost of the commissions, since sometimes, with some products, we barely generate a minimal profit and the system's commission almost completely absorbs it. At first, the setup was a bit confusing, but we quickly adapted to the way of working with Riskified, making it more intuitive. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? I use Riskified to maximize the order approval rate without taking on the risk of fraud. Solve the bottleneck in approval by automating processes and reducing customer wait time. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 4/16/2026 "Reliable fraud protection" 4/5 What do you like best about Riskified? What I like most about Riskified is that it helps us approve more genuine customers with confidence, instead of being overly cautious and losing good orders. It takes a lot of the manual effort out of fraud review, helps reduce chargebacks and gives us more confidence in scaling without adding unnecessary friction to the customer experience. Review collected by and hosted on G2.com. What do you dislike about Riskified? What I dislike most is that it can feel a bit like a black box at times - when an order is declined, I’d sometimes like more visibility into why. It also seems to be on the pricier side. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? The biggest problem Riskified solves for us is fraud and chargeback exposure. The chargeback guarantee is the main benefit, because it gives us more confidence in approving orders and reduces the financial risk if a fraudulent transaction slips through, while also cutting down the need for manual review. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Victor A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor A.") VA Victor A. Customer Care Expert Mid-Market (51-1000 emp.) 8/6/2026 "Effortless Fraud Prevention with Real-Time Decisioning" 5/5 What do you like best about Riskified? I use Riskified to prevent fraud, and I like that it helps identify suspicious transactions and unusual patterns. The platform is easy and straightforward, which I really appreciate. I find the real-time fraud decisioning very useful, as it helps us approach things better. The initial setup was super easy and straight, making the whole process smooth. Review collected by and hosted on G2.com. What do you dislike about Riskified? nothing Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? I use Riskified to prevent frauds by identifying suspicious transactions and unusual patterns, improving our approach with real-time fraud decisioning. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chris O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris O.") CO Chris O. Director Of Operations Mid-Market (51-1000 emp.) 4/16/2026 "Increases Approvals, Boosts Revenue" 4.5/5 What do you like best about Riskified? I use Riskified for fraud detection and really appreciate how it quickly analyzes multiple data points to provide approvals. This reduces the customer service review time of online orders significantly. I also like how much more revenue we're able to generate based on their approvals. The solution is quick, and we refuse a lot fewer orders with it, which is a huge plus. Honestly, I've had zero complaints, and I would rate it a 9.5 out of 10. Review collected by and hosted on G2.com. What do you dislike about Riskified? Really nothing... perhaps it could be a bit less pricey Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? I use Riskified for fraud detection. It quickly analyzes multiple data points to approve orders, reducing customer service review time and lowering order refusals, which helps generate more revenue. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Valeriia I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Valeriia I.") VI Valeriia I. Global Marketplace Manager Mid-Market (51-1000 emp.) 1/9/2026 "Effortless Integration and Outstanding Support with Riskified" 4/5 What do you like best about Riskified? What I like best about Riskified is how easy it is to use and integrate into daily operations. The implementation process was smooth and straightforward, and the integration with our existing systems was efficient, allowing us to go live quickly without operational complexity. The platform is intuitive and reliable, which makes it easy to use on a frequent basis and embed into everyday workflows. At the same time, Riskified offers a solid range of features that effectively cover our fraud-prevention needs without feeling overly complex or difficult to manage. Another key strength is the customer support: the team is responsive, knowledgeable, and proactive, which adds a lot of value both during implementation and in ongoing operations. Overall, Riskified combines ease of use, strong functionality, and excellent support, making it a solution that is easy to adopt, easy to maintain, and highly effective. Review collected by and hosted on G2.com. What do you dislike about Riskified? Some advanced features and deeper customizations could be made more flexible or more easily configurable without requiring additional support or development effort. In certain cases, having more self-service options within the platform would further enhance efficiency. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified helps us address the challenge of managing fraud risk while maintaining a seamless customer experience. Without an advanced fraud solution, there is often a trade-off between preventing fraudulent transactions and approving legitimate orders, which can negatively impact revenue and customer satisfaction. By leveraging advanced fraud detection and automated decision-making, Riskified allows us to confidently approve more genuine orders while effectively blocking fraudulent activity. This reduces chargebacks and operational workload, while at the same time improving approval rates and overall conversion. In addition, Riskified simplifies fraud management by providing clear decisions, insights, and reliable performance at scale. This enables our teams to focus on growth and strategic priorities rather than manual reviews, ultimately supporting both revenue growth and operational efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![NAITO Kimiaki .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAITO Kimiaki .") N NAITO Kimiaki . Information Security Director Enterprise (\> 1000 emp.) 10/22/2025 "Great for Reducing Chargebacks, Needs Better Support for Japan Market" 3.5/5 What do you like best about Riskified? The platform delivers excellent performance when it comes to preventing payment abuse. I have noticed a significant reduction in chargeback rates, and the approval rate has also improved. Review collected by and hosted on G2.com. What do you dislike about Riskified? The product is less effective in the Japanese market. Most of the expertise behind it comes from experience in the EU and North America. In Japan, we are having difficulty adapting the AI model to suit local needs. Also, regarding control center, it has rich for chargeback guarantee but actually not for others. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified has helped us address several critical challenges in our e-commerce fraud prevention strategy: High False Decline Rates Previously, legitimate customers were often declined due to overly conservative fraud rules. Riskified’s machine-learning model significantly reduced false declines, improving customer experience and conversion rates. Manual Review Overload Our team spent considerable time manually reviewing suspicious transactions. Riskified automated this process, freeing up resources and reducing operational costs. Chargeback Risk and Liability Chargebacks were a major pain point, impacting profitability and creating uncertainty. Riskified’s chargeback guarantee shifted liability away from us, providing financial predictability and peace of mind. Global Expansion Complexity Entering new markets meant dealing with unfamiliar fraud patterns and local payment behaviors. Riskified’s global data network allowed us to scale confidently without building region-specific fraud models internally. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic IE Ifeoma E. Operational Supervisor Health, Wellness and Fitness Mid-Market (51-1000 emp.) 10/21/2025 "Strong Fraud Protection, But Needs More Transparent Decision-Making" 4.5/5 What do you like best about Riskified? Riskifield helps in matters chargeback, where in case approve and pay an order and some issues happen, a chargeback is a must The software has a versatile fraud detection system that collects diverse signals to keep us safe The program focuses on improving the legitimacy of approving orders, and this drastically reduces possible fraudulent practices The program is focused on global sustainability, where complex e-commerce systems that accept payments globally feel safe Review collected by and hosted on G2.com. What do you dislike about Riskified? Often, the program fails to distinguish legitimate and false orders and this results to business failure The decision on fraudulent charges is not transparent and this brings high limitations Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskifield is the approach that helps us in managing risky or fraudulent orders, where in case payments are made, instant chargebacks are assured The software assist us in managing losses that could be caused by fraud by having a solid machine leaning option for any risky order There is minimal overhead costs, due to the automated fraud detection system The global payment complexities are fully addressed by this application, ensuring that our business is always safe Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Elia Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elia Z.") EZ Elia Z. Global eCommerce Tech Product Owner Small-Business (50 or fewer emp.) 4/17/2026 "Reliable Filter but with Clarity Issues" 2.5/5 What do you like best about Riskified? I like the clear and simple interface of Riskified, which is ready to use immediately. I believe that the search and the dashboarding part also work well. Review collected by and hosted on G2.com. What do you dislike about Riskified? little clarity on why orders are being blocked, very cumbersome login. There is no clear explanation of what parameters were used and to what extent to lead to a block. There are no KPIs to improve this number long-term on the merchant side. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? I use it for business checks on fraud in US ecommerce purchases. It acts as a filter and insurance against fraudulent orders, reimbursing us if they go through. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of sellerAI Translated ## Questions about Riskified? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Riskified ](https://www.g2.com/products/riskified/discussions/new) GU Guest User What is Riskified used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-riskified-used-for) CA Catherine Arguelles • Last activity about 6 years ago If the customer has been declined but corrects the information supplied How can we update Riskified? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/if-the-customer-has-been-declined-but-corrects-the-information-supplied-how-can-we-update-riskified) [ View all Discussions ](https://www.g2.com/products/riskified/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/riskified/pricing) Riskified Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f5a01f870bff33ab49cf348af47cf1a4/signifyd.png "Product Avatar Image") Signifyd 4.6/5(352) [ Compare Now ](https://www.g2.com/compare/riskified-vs-signifyd) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_68ff063a23a32920c9f0e37309c6ea23/sift-s-ai-powered-fraud-decisioning-platform-sift.jpg "Product Avatar Image") Sift 4.6/5(615) [ Compare Now ](https://www.g2.com/compare/riskified-vs-sift-s-ai-powered-fraud-decisioning-platform-sift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b6f031b912ca564c7be9c278e263a6e/kount.jpg "Product Avatar Image") Kount 4.8/5(116) [ Compare Now ](https://www.g2.com/compare/kount-vs-riskified) ##### ##### Riskified Features Intelligence Transaction Scoring Risk Assessment Intelligence Reporting Detection Fraud Detection Alerts Real-Time Monitoring Response Device Tracking Fraud Markers Blacklisting Analysis Intelligence Reporting [ View More Features ](https://www.g2.com/products/riskified/features) ## Top-Rated Alternatives [ ![Sift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sift") Sift 4.6/5(615) ](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) [ ![SEON](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SEON") SEON 4.6/5(390) ](https://www.g2.com/products/seon/reviews) [ ![Signifyd](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Signifyd") Signifyd 4.6/5(352) ](https://www.g2.com/products/signifyd/reviews) [ View All Alternatives ](https://www.g2.com/products/riskified/competitors/alternatives) ##### Categories on G2 [Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection) ##### Explore More [Which identity resolution platforms integrate with legacy EHR systems like Epic and Cerner without requiring a full data migration project to get started?](https://www.g2.com/discussions/which-identity-resolution-platforms-integrate-with-legacy-ehr-systems-like-epic-and-cerner-without-requiring-a-full-data-migration-project-to-get-started)[Which field service platforms are actually reducing manual work and helping teams get more done without adding headcount?](https://www.g2.com/discussions/which-field-service-platforms-are-actually-reducing-manual-work-and-helping-teams-get-more-done-without-adding-headcount)[Which brand protection software works best for a mid-size consumer brand that needs 24/7 marketplace monitoring without paying for an agency to do it?](https://www.g2.com/discussions/which-brand-protection-software-works-best-for-a-mid-size-consumer-brand-that-needs-24-7-marketplace-monitoring-without-paying-for-an-agency-to-do-it) [best chatbot software](https://www.g2.com/discussions/best-chatbots-software-what-s-your-top-choice-in-2025)[What influencer marketing tools make it easy for a marketing team to keep creators and campaigns organized without the platform getting in the way?](https://www.g2.com/discussions/what-influencer-marketing-tools-make-it-easy-for-a-marketing-team-to-keep-creators-and-campaigns-organized-without-the-platform-getting-in-the-way)[Pros and Cons Details](https://www.g2.com/products/riskified/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)