# Best Enterprise Content Management (ECM) Systems - Page 2

## How Many Enterprise Content Management (ECM) Systems Products Does G2 Track?

**Total Products under this Category:** 225

### Category Stats (Aug 2026)

- **Average Rating:** 4.38/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Iron Mountain InSight Content Management (CM) (+3.4%) - Among all products in this category, Iron Mountain InSight Content Management (CM) recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Enterprise Content Management (ECM) Systems Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 18,200+ Authentic Reviews
- 225+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Enterprise Content Management (ECM) Systems
 ![G2 Grid® for Enterprise Content Management (ECM) Systems plotting products by satisfaction and market presence](https://www.g2.com/categories/enterprise-content-management-ecm/grids.png?focus%5B%5D=287&focus%5B%5D=3066&focus%5B%5D=1285&focus%5B%5D=10899&focus%5B%5D=54403&focus%5B%5D=1287&focus%5B%5D=4969&focus%5B%5D=535)

Highlighted products: Box, Laserfiche, Hyland OnBase, iManage Work, Storyblok, DocuShare, M-Files, and Docusign CLM.

Underlying data: [Grid® JSON](https://www.g2.com/categories/enterprise-content-management-ecm/grids.json?focus%5B%5D=box&focus%5B%5D=laserfiche&focus%5B%5D=hyland-onbase&focus%5B%5D=imanage-work&focus%5B%5D=storyblok&focus%5B%5D=docushare&focus%5B%5D=m-files&focus%5B%5D=docusign-clm&segment=enterprise)

**Sponsored**

### Frame.io

One platform for all your creative work. Frame.io is the all-in-one platform that helps creative teams collaborate, review, and deliver projects faster. Whether you’re working in video, design, or marketing, Frame.io centralizes your creative process—from upload to approval—in one secure, easy-to-use workspace built specifically for creatives. Upload nearly any creative file lightning-fast to a cloud workspace purpose-built for visual assets. Panel-based workspaces and nested folder trees make organizing, finding, and sharing assets intuitive and effortless. With flexible metadata, you can tag, sort, and group files by assignee, due date, status, and more—so your team can work the way it wants. Frame.io eliminates silos with secure, centralized communication that follows the work. You can share assets on the fly, collaborate in context, and find anything instantly across projects. Powerful features like speaker-labeled transcripts, searchable captions, and Collections make managing even the most complex creative pipelines simple. Best-in-Class Review & Approval Get precise, actionable feedback on videos, images, and documents with tools designed for every stakeholder—creatives, clients, and executives alike. Comment directly on a frame or image, timestamp notes, and keep conversations tied to specific assets so nothing gets lost in translation. Customized Workflow Management Assign tasks, track milestones, and build workflows tailored to your team’s unique process. Metadata-powered tracking helps you visualize progress from concept through delivery, ensuring every step is aligned, transparent, and on schedule. Beautiful Sharing & Presentations Showcase your work in crystal-clear high resolution with custom-branded share links and presentations. Add your logo, background, colors, and headers so everything stays on brand. Control permissions with a click—decide who can view, comment, or download, and easily toggle settings as needs evolve. Enterprise-Grade Security Protect your intellectual property with advanced security features like watermarking, single sign-on (SSO), and two-factor authentication (2FA). You decide who sees what, how they interact with assets, and when access expires—so your creative work stays safe at every stage. Whatever you create, Frame.io helps you deliver it faster. That’s why teams across industries choose Frame.io to accelerate their creative workflows, unify collaboration, and elevate the way they produce and present their work.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=199&secure%5Bchosen_at%5D=2026-08-01T05%3A10%3A55Z&secure%5Bdisplayable_resource_id%5D=236&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=236&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20378&secure%5Bresource_id%5D=199&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-content-management-ecm%2Fenterprise%3Fpage%3D2&secure%5Btoken%5D=2112036e2e80ab297e48837ec4f6854c01e6ed10886b24128302b6ba426dda08&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fframeio-business.html%3Fsdid%3DKVGRTQ5S%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url)

### [DocuWare](https://www.g2.com/products/docuware/reviews)

DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations.

**Average Rating:** 4.4/5.0

**Total Reviews:** 238

#### How Do G2 Users Rate DocuWare?

- **Ease of Use:** 8.8/10 (Category avg: 8.6/10)
- **Process Automation:** 9.0/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 8.8/10 (Category avg: 8.8/10)
- **Conditions:** 8.9/10 (Category avg: 8.4/10)

#### Who Is the Company Behind DocuWare?

- **Seller:** [DocuWare](https://www.g2.com/sellers/docuware)
- **Company Website:** docuware.com
- **Year Founded:** 1988
- **HQ Location:** Beacon, NY
- **Twitter:** @DocuWare  
2,283 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d375a94a7861476d6c80dd2999f5248b35c4cfc6d26da04ff28d7e32b4a69601&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F101401%2F&secure%5Burl_type%5D=linkedin_company_website)  
649 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Analyst
- **Top Industries:** Information Technology and Services, Pharmaceuticals
- **Company Size:** 47% Medium, 30% Large

#### What Do G2 Reviewers Say About DocuWare?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of DocuWare, which streamlines document management and improves accessibility.
- Users value the **seamless integration capabilities** of DocuWare, enhancing productivity and streamlining workflows effectively.
- Users value the **streamlined document management** in DocuWare, enhancing efficiency and organization through intuitive workflows and integrations.
- Users appreciate the **robust automation** of DocuWare, significantly enhancing efficiency and streamlining workflows across various businesses.
- Users value the **easy integrations** of DocuWare, enhancing workflow efficiency and connectivity with various applications.

##### Cons

- Users note **missing features** in DocuWare, such as inadequate OCR and API documentation, affecting overall efficiency.
- Users may face a **difficult learning curve** with DocuWare, especially those new to document management systems.
- Users find DocuWare has **limited features** , requiring extensive scripting and lacking necessary built-in actions for workflows.
- Users find the **complexity** of DocuWare's setup and features overwhelming, making initial use time-consuming and challenging.
- Users find the **training required** challenging, especially due to limited tutorials and complex components to learn.

#### What Are Recent G2 Reviews of DocuWare?

**["Centralization and Security in Document Management"](https://www.g2.com/survey_responses/docuware-review-12854489)**

**Rating:** 4.5/5.0 stars

_— Manuel M._

[Read full review](https://www.g2.com/survey_responses/docuware-review-12854489)

**["DocuWare Makes Secure Document Storage and Access Seamless Anywhere"](https://www.g2.com/survey_responses/docuware-review-12837116)**

**Rating:** 5.0/5.0 stars

_— Timothy S._

[Read full review](https://www.g2.com/survey_responses/docuware-review-12837116)

#### What Are G2 Users Discussing About DocuWare?

- [What is DocuWare used for?](https://www.g2.com/discussions/what-is-docuware-used-for)
- [What benefits does DocuWare offer in purchasing?](https://www.g2.com/discussions/what-benefits-does-docuware-offer-in-purchasing) - 1 comment
- [How much does DocuWare cost?](https://www.g2.com/discussions/how-much-does-docuware-cost) - 1 comment
- [How do I use DocuWare?](https://www.g2.com/discussions/how-do-i-use-docuware) - 1 comment
- [What is DocuWare software?](https://www.g2.com/discussions/what-is-docuware-software) - 1 comment

### [MHC Software](https://www.g2.com/products/mhc-software/reviews)

MHC is a global provider of AI-powered SaaS solutions for document and payment automation, purpose-built for highly regulated industries. Our platform helps organizations improve efficiency, ensure compliance, and modernize customer communications at scale. MHC customers generate over 10 billion documents and process billions in AP payments annually using our solutions.

**Average Rating:** 4.4/5.0

**Total Reviews:** 181

#### How Do G2 Users Rate MHC Software?

- **Ease of Use:** 8.6/10 (Category avg: 8.6/10)
- **Process Automation:** 9.0/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 9.2/10 (Category avg: 8.8/10)
- **Conditions:** 8.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind MHC Software?

- **Seller:** [MHC Software](https://www.g2.com/sellers/mhc-software)
- **Company Website:** www.mhcautomation.com
- **Year Founded:** 1980
- **HQ Location:** Burnsville, MN
- **Twitter:** @mhcautomation  
135 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=daa703737ccec9938754fc414a8700b9fd8893b566fa1bbb2f34da7fa5de879c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmhc-software%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
920 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Government Administration
- **Company Size:** 59% Large, 26% Medium

#### What Do G2 Reviewers Say About MHC Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of MHC Software, benefiting from convenient access to project documentation on any device.
- Users appreciate the **secure and convenient document management** of MHC Software, streamlining processes and enhancing compliance.
- Users appreciate the **efficiency** of MHC Software, as it significantly reduces HR workload and streamlines operations.
- Users praise the **exceptional customer support** of MHC Software, highlighting their quick responses and effective guidance.
- Users value MHC Software for its **automation features** , which streamline document processes and reduce manual workloads effectively.

##### Cons

- Users find the **complexity** of MHC Software requires additional effort for setup and ad hoc reporting, often needing support help.
- Users find the **steep learning curve** of MHC Software challenging, particularly with complex workflows and reporting.
- Users find the **complex setup** process challenging, requiring considerable resources and ongoing maintenance efforts.
- Users find the **difficult setup** of MHC Software complex and time-consuming, affecting overall onboarding and productivity.
- Users find the **inefficient workflow management** leads to heavy reliance on human input, complicating automation efforts.

#### What Are Recent G2 Reviews of MHC Software?

**["We finally feel confident that employee hours are always accurate"](https://www.g2.com/survey_responses/mhc-software-review-12334325)**

**Rating:** 4.0/5.0 stars

_— Clarice B._

[Read full review](https://www.g2.com/survey_responses/mhc-software-review-12334325)

**["Mass Pay and Vendor Onboarding Make Global Payments Effortless"](https://www.g2.com/survey_responses/mhc-software-review-12406999)**

**Rating:** 5.0/5.0 stars

_— Keith A._

[Read full review](https://www.g2.com/survey_responses/mhc-software-review-12406999)

#### What Are G2 Users Discussing About MHC Software?

- [What is MHC Software used for?](https://www.g2.com/discussions/what-is-mhc-software-used-for) - 1 comment

### [Revver](https://www.g2.com/products/revver/reviews)

Revver (formerly eFileCabinet) is an AI-powered document management and workflow automation platform that helps organizations streamline, secure, and accelerate their document-centric work. New Revver users get unlimited storage and unlimited use of Revver AI Smart Suite in all license tiers. Designed for industries like finance, insurance, government, and manufacturing, Revver empowers teams to automate up to 80% of repetitive document processes—from intake to approval—boosting productivity and reducing manual effort. With Revver, businesses can: ✷ Organize and retrieve documents instantly through intelligent indexing and search powered by Smart Extract AI, capable of reading diverse file types including scans and handwritten forms. ✷ Automate workflows and approvals with no-code tools that route documents, assign tasks, and enforce compliance rules—helping teams work up to 70% faster than with manual systems. ✷ Share files securely through custom-branded client portals and encrypted email links, maintaining complete audit trails and permissions control. ✷ Simplify compliance with built-in retention schedules, legal holds, audit logs, and SOC 2 Type II and ISO 27001 certified infrastructure. ✷Accelerate signatures and forms with integrated eSignature and fillable form templates that eliminate third-party tools and versioning confusion. Accessible via any web browser or desktop app, Revver enables teams to collaborate securely from anywhere—backed by a U.S.-based customer success team and guided onboarding that delivers fast ROI, often within the first 90 days. With over 2 billion data points processed and 1 million+ workflows automated, Revver helps growing organizations turn their documents into a strategic advantage—working smarter, not harder.

**Average Rating:** 4.4/5.0

**Total Reviews:** 428

#### How Do G2 Users Rate Revver?

- **Ease of Use:** 8.7/10 (Category avg: 8.6/10)
- **Process Automation:** 8.6/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 8.2/10 (Category avg: 8.8/10)
- **Conditions:** 8.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Revver?

- **Seller:** [Revver](https://www.g2.com/sellers/revver)
- **Company Website:** www.revverdocs.com
- **Year Founded:** 2001
- **HQ Location:** Lehi, UT
- **Twitter:** @RevverDocs  
5,199 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=013debe6fc7b4c445229eb39544903c9d8feb757fcfdf486669b3ba4e8b0017e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F125605%2F&secure%5Burl_type%5D=linkedin_company_website)  
93 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Accounting, Financial Services
- **Company Size:** 63% Small, 31% Medium

#### What Do G2 Reviewers Say About Revver?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **organized and searchable document management** of Revver, enhancing collaboration and efficiency significantly.
- Users value Revver for its **ease of use** , appreciating smooth setup and organized, searchable document management.
- Users value the **time efficiency** of Revver, allowing for quick access to organized documents and streamlined workflows.
- Users commend Revver's **effective automation** , simplifying document workflows and ensuring organized and efficient approvals.
- Users appreciate the **convenience** of Revver's seamless setup and organized document management for efficient content handling.

##### Cons

- Users experience **slow loading** times, especially with large files or mobile use, impacting their efficiency.
- Users find the **slow performance** of Revver frustrating, especially when handling large files or using the mobile app.
- Users struggle with **inefficient searching** on Revver, often unable to find files without precise metadata and tagging.
- Users face **mobile app issues** with slow performance, inefficient support, and a lack of search functionality on Revver.
- Users struggle with **mobile limitations** in Revver, noting slow performance and poor efficiency on mobile devices.

#### What Are Recent G2 Reviews of Revver?

**["Revver Makes Multi-Facility Document Management and Audit Search Fast and Easy"](https://www.g2.com/survey_responses/revver-review-13158279)**

**Rating:** 5.0/5.0 stars

_— Robert W._

[Read full review](https://www.g2.com/survey_responses/revver-review-13158279)

**["Effortless Document Management and Security"](https://www.g2.com/survey_responses/revver-review-1170149)**

**Rating:** 5.0/5.0 stars

_— Ann M. F._

[Read full review](https://www.g2.com/survey_responses/revver-review-1170149)

### [OpenText Documentum Content Management](https://www.g2.com/products/opentext-documentum-content-management/reviews)

OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations.

**Average Rating:** 3.7/5.0

**Total Reviews:** 57

#### How Do G2 Users Rate OpenText Documentum Content Management?

- **Ease of Use:** 6.8/10 (Category avg: 8.6/10)
- **Process Automation:** 7.2/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 7.4/10 (Category avg: 8.8/10)
- **Conditions:** 7.3/10 (Category avg: 8.4/10)

#### Who Is the Company Behind OpenText Documentum Content Management?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 60% Large, 23% Medium

#### What Do G2 Reviewers Say About OpenText Documentum Content Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **granular security and compliance** of OpenText Documentum, ensuring control and peace of mind in document management.
- Users appreciate the **user-friendly interface** of OpenText Documentum, enjoying its intuitive experience and minimal issues.
- Users value the **robustness and scalability** of OpenText Documentum for managing large volumes of documents effectively.
- Users enjoy the **user-friendly experience** of OpenText Documentum, finding it easy to navigate and utilize effectively.
- Users enjoy the **easy collaboration** features of OpenText Documentum, enhancing teamwork and streamlining document approval processes.

##### Cons

- Users find the product **too expensive** , requiring significant investment in licensing and IT resources for maintenance.
- Users find the **steep learning curve** requires extensive training, complicating their ability to use Documentum effectively.
- Users find the **complexity of operation** in OpenText Documentum overwhelming, requiring significant time to learn effectively.
- Users find the **complex workflows** of OpenText Documentum challenging, making the system difficult to navigate and use effectively.
- Users criticize the **high costs** associated with OpenText Documentum, alongside a challenging learning curve and complexity.

#### What Are Recent G2 Reviews of OpenText Documentum Content Management?

**["Powerful and full-featured, but overly complicated to use"](https://www.g2.com/survey_responses/opentext-documentum-content-management-review-11766470)**

**Rating:** 4.0/5.0 stars

_— Saint r._

[Read full review](https://www.g2.com/survey_responses/opentext-documentum-content-management-review-11766470)

**["Powerful, Enterprise-grade Content Management"](https://www.g2.com/survey_responses/opentext-documentum-content-management-review-11506246)**

**Rating:** 5.0/5.0 stars

_— Rajat M._

[Read full review](https://www.g2.com/survey_responses/opentext-documentum-content-management-review-11506246)

#### What Are G2 Users Discussing About OpenText Documentum Content Management?

- [What is Documentum used for?](https://www.g2.com/discussions/what-is-documentum-used-for)
- [What happened to Documentum?](https://www.g2.com/discussions/what-happened-to-documentum)
- [Is Documentum dead?](https://www.g2.com/discussions/is-documentum-dead) - 1 comment
- [How much does Documentum cost?](https://www.g2.com/discussions/how-much-does-documentum-cost)
- [What is Documentum tool?](https://www.g2.com/discussions/what-is-documentum-tool)

### [Rocket ContentEdge](https://www.g2.com/products/rocket-contentedge/reviews)

Modernize and govern business-critical content Rocket Mobius empowers organizations to embrace new ways of working while securing and governing sensitive information. Break down information silos across numerous business and technology ecosystems and enable your teams to connect applications, streamline processes, and simplify user access. Rocket Mobius helps your organization reimagine and automate content-rich business processes — from mainframe to cloud — while complying with dynamic privacy and regulatory demands. With Rocket Mobius you can: Comply with policies via a small staff with automated OCR and data mining that delivers control over information lifecycles, workflows, and integrations. Connect all data via a single view and API that federates information across content silos, increasing innovation by simplifying dev efforts. Improve user experiences with redaction of sensitive data with location, metadata, and time-based access control, allowing staff to confidentially provide service. Reduce costs while simplifying operations and experiences by consolidating systems matching IT roadmaps with federation and consolidation tools. Deliver solutions faster with a cloud, hybrid and prem support using tech standards that create flexibility in your IT roadmap. Use your BI to make visible unstructured data and automation for dashboards and KPIs, improving performance of key business, governance, and IT functions.

**Average Rating:** 4.0/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate Rocket ContentEdge?

- **Ease of Use:** 7.7/10 (Category avg: 8.6/10)
- **Process Automation:** 7.0/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 7.8/10 (Category avg: 8.8/10)
- **Conditions:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Rocket ContentEdge?

- **Seller:** [Rocket Software](https://www.g2.com/sellers/rocket-software)
- **Company Website:** www.rocketsoftware.com
- **Year Founded:** 1990
- **HQ Location:** Waltham, MA
- **Twitter:** @Rocket  
3,532 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b73864de33f4d4d2949aae271fd0bb4f865863c2dbc784032057e526fcf55333&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10127%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,347 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Financial Services, Banking
- **Company Size:** 81% Large, 11% Medium

#### What Are Recent G2 Reviews of Rocket ContentEdge?

**["Standard and succinct DMS"](https://www.g2.com/survey_responses/rocket-contentedge-review-8057162)**

**Rating:** 4.0/5.0 stars

_— Harish R._

[Read full review](https://www.g2.com/survey_responses/rocket-contentedge-review-8057162)

**["Mobius was quick to setup for SAP Archiving scenario"](https://www.g2.com/survey_responses/rocket-contentedge-review-8451624)**

**Rating:** 4.5/5.0 stars

_— Mangesh B._

[Read full review](https://www.g2.com/survey_responses/rocket-contentedge-review-8451624)

#### What Are G2 Users Discussing About Rocket ContentEdge?

- [What is Mobius document direct?](https://www.g2.com/discussions/what-is-mobius-document-direct)
- [What is Mobius view?](https://www.g2.com/discussions/what-is-mobius-view) - 1 comment
- [What is ASG in cloud computing?](https://www.g2.com/discussions/what-is-asg-in-cloud-computing)
- [What is Mobius ASG?](https://www.g2.com/discussions/what-is-mobius-asg)

### [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews)

Progress® ShareFile® AI-powered document collaboration platform is designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—ShareFile software goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile unifies key stages of client work in a single, secure platform. With ShareFile, teams can securely share files, manage document workflows and collaborate with clients through branded client portals—while helping maintain visibility into documents, requests and client interactions. Instead of juggling disconnected tools, businesses can streamline processes, reduce manual work and create more consistent, professional client experiences. ShareFile combines secure file transfer, client portals, document workflow automation and e-signature capabilities into one solution, helping teams move work faster, while helping organizations manage sensitive data. Key capabilities include: • Secure file sharing and large file transfer with encrypted email and attachments • Client portals for structured, branded collaboration and document exchange • Document workflow automation for intake, approvals, onboarding and repeatable processes • Built-in e-signature, forms and approvals to help complete work without switching tools • AI-powered document automation, including intake, summarization and instant Q&A • Granular permissions, audit trails and governance controls to help improve visibility and support compliance efforts • Advanced security features, including encryption in transit and at rest, plus tools that support secure client interactions By unifying people, processes and data into a single platform, ShareFile helps reduce tool sprawl and enables teams to scale client work without increasing complexity. Benefits can include improved efficiency, more consistent client experiences and stronger operational outcomes. ShareFile is a modern alternative to legacy FTP systems and basic file-sharing tools—purpose-built to help organizations run client work end-to-end, improve client experiences and operate with greater confidence.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,475

#### How Do G2 Users Rate Progress ShareFile?

- **Ease of Use:** 8.5/10 (Category avg: 8.6/10)
- **Process Automation:** 7.9/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 8.6/10 (Category avg: 8.8/10)
- **Conditions:** 8.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Progress ShareFile?

- **Seller:** [Progress Software](https://www.g2.com/sellers/progress-software)
- **Company Website:** www.progress.com
- **Year Founded:** 1981
- **HQ Location:** Burlington, MA.
- **Twitter:** @ProgressSW  
48,773 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab257d11ab0255eaaae8c28635f37e0e64277d81eae954d5985edfd545cd2d69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fprogress-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,205 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 37% Small, 32% Medium

#### What Do G2 Reviewers Say About Progress ShareFile?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Progress ShareFile, praising its intuitive interface and smooth collaboration features.
- Users value the **robust security features** of Progress ShareFile, ensuring secure collaboration and document management across teams.
- Users appreciate the **easy document sharing** of Progress ShareFile, facilitating seamless collaboration across teams and devices.
- Users praise the **easy collaboration and sharing** capabilities of Progress ShareFile across devices and locations.
- Users appreciate the **secure sharing** of Progress ShareFile, enabling smooth collaboration with internal and external teams.

##### Cons

- Users find the **file tracking system cumbersome** , making it harder to manage shared files and their histories.
- Users find the **interface issues** of Progress ShareFile challenging, especially for newcomers navigating its complex features.
- Users experience **slow performance** with Progress ShareFile, particularly when uploading large files or handling multiple tasks simultaneously.
- Users find the **pricing expensive** , particularly challenging for small teams or startups needing basic file-sharing features.
- Users find the **interface usability lacking** , citing complexity and clutter that can overwhelm new users.

#### What Are Recent G2 Reviews of Progress ShareFile?

**["Citrix"](https://www.g2.com/survey_responses/progress-sharefile-review-6788477)**

**Rating:** 4.0/5.0 stars

_— mani k._

[Read full review](https://www.g2.com/survey_responses/progress-sharefile-review-6788477)

**["It's a lot more than just cloud storage"](https://www.g2.com/survey_responses/progress-sharefile-review-13040074)**

**Rating:** 5.0/5.0 stars

_— Yaroslav B._

[Read full review](https://www.g2.com/survey_responses/progress-sharefile-review-13040074)

#### What Are G2 Users Discussing About Progress ShareFile?

- [What is Citrix ShareFile used for?](https://www.g2.com/discussions/what-is-citrix-sharefile-used-for) - 1 comment
- [What is Citrix RightSignature used for?](https://www.g2.com/discussions/what-is-citrix-rightsignature-used-for) - 1 comment
- [Is ShareFile a document management system?](https://www.g2.com/discussions/is-sharefile-a-document-management-system)
- [Is ShareFile free?](https://www.g2.com/discussions/is-sharefile-free) - 1 comment
- [What is ShareFile?](https://www.g2.com/discussions/what-is-sharefile) - 1 comment

### [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews)

Managing information can be hard. We make it easy. Square 9 delivers Intelligent Information Management solutions that use generative AI-powered capture to remove the frustration of extracting data from documents, forms, and external sources, giving structure and meaning to the information your business depends on. By simplifying how information is captured and shared, we help teams focus on higher-value work instead of repetitive, manual tasks. With Square 9, your work flows freely across critical areas like Accounts Payable, Order Processing, Customer and Vendor Onboarding, and Contracts Management. The result is faster decisions, fewer errors, and more time for your team to focus on growth. More than 3,000 organizations in the U.S. rely on Square 9 to provide a platform for the intelligent document capture, indexing, search integration and business process automation.

**Average Rating:** 4.4/5.0

**Total Reviews:** 178

#### How Do G2 Users Rate Square 9 Softworks?

- **Ease of Use:** 8.9/10 (Category avg: 8.6/10)
- **Process Automation:** 8.8/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 8.8/10 (Category avg: 8.8/10)
- **Conditions:** 9.2/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Square 9 Softworks?

- **Seller:** [Square 9](https://www.g2.com/sellers/square-9)
- **Company Website:** www.square-9.com
- **Year Founded:** 2006
- **HQ Location:** New Haven, CT
- **Twitter:** @S9Softworks  
661 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f6c874b5450cb4a0e43e81591ba4ff2855f15751d09208e0f52b42dfb6a3c04&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F300875%2F&secure%5Burl_type%5D=linkedin_company_website)  
73 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Developer, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 60% Medium, 32% Small

#### What Do G2 Reviewers Say About Square 9 Softworks?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Square 9 Softworks, appreciating its intuitive interface and efficient workflow management.
- Users appreciate the **simplicity of document management** in Square 9, enhancing file storage, access, and sharing.
- Users commend the **responsive and knowledgeable customer support** that effectively resolves issues and ensures satisfaction.
- Users appreciate how Square 9 enhances **organization** , simplifying document management and ensuring easy access and compliance.
- Users value the **knowledgeable technical support** from Square 9, providing prompt assistance to resolve issues effectively.

##### Cons

- Users find the **learning curve steep** , requiring significant time for basic functionalities and initial setup challenges.
- Users find the **missing features** of Square 9 Softworks limiting, hindering a more effective use of the product.
- Users find the software's **complexity and clunkiness** challenging, especially for new users navigating its features.
- Users often experience **performance issues** , particularly with logging in, searching, and handling accumulated attachments.
- Users express concerns about **poor customer support** , citing slow response times and lack of phone assistance.

#### What Are Recent G2 Reviews of Square 9 Softworks?

**["User-Friendly and Flexible Setup Tailored to Our Business"](https://www.g2.com/survey_responses/square-9-softworks-review-13118656)**

**Rating:** 4.0/5.0 stars

_— Verified User in Transportation/Trucking/Railroad_

[Read full review](https://www.g2.com/survey_responses/square-9-softworks-review-13118656)

**["Document Capture Workflows that save time"](https://www.g2.com/survey_responses/square-9-softworks-review-8232390)**

**Rating:** 4.5/5.0 stars

_— Chris D._

[Read full review](https://www.g2.com/survey_responses/square-9-softworks-review-8232390)

### [OpenText Content Management](https://www.g2.com/products/opentext-content-management/reviews)

Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizations must master information usage, access, and insight to drive end-to-end digital business processes. Connecting business content and business process is at the heart of OpenText Extended ECM. The solution integrates content management with process applications to drive new levels of business automation that bring content, processes and users together. It automatically delivers the right information at the right time directly into lead applications or systems used by employees daily. Behind the scenes, automated governance protects and secures content throughout its lifecycle. Information is quick to find, easy to act upon, and adds fuel to processes driving productivity within distributed, agile work processes.

**Average Rating:** 4.1/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate OpenText Content Management?

- **Ease of Use:** 8.0/10 (Category avg: 8.6/10)
- **Process Automation:** 7.9/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 7.9/10 (Category avg: 8.8/10)
- **Conditions:** 7.7/10 (Category avg: 8.4/10)

#### Who Is the Company Behind OpenText Content Management?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Large, 32% Medium

#### What Do G2 Reviewers Say About OpenText Content Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **seamless integration** of OpenText Content Management for enhancing organizational efficiency and collaboration.
- Users appreciate the **robust content management features** of OpenText, enhancing collaboration and document organization across organizations.
- Users value the **robust document management features** of OpenText, enhancing organization and collaboration across their business.
- Users value the **ease of use** of OpenText Content Management, enhancing organization and collaboration across their teams.
- Users value the **seamless integration capabilities** of OpenText Content Management, enhancing collaboration and efficiency across organizations.

##### Cons

- Users find the **training required** for OpenText Content Management to be a significant challenge and time-consuming.
- Users find the **steep learning curve** of OpenText Content Management challenging, hindering quick adoption and full utilization.
- Users find the **insufficient training** challenging, indicating a steep learning curve for utilizing OpenText Content Management effectively.
- Users find the **technical knowledge requirement** of OpenText Content Management challenging, hindering quick adoption for non-tech users.
- Users find the **difficult configuration** of OpenText Content Management challenging, especially due to its complexity and steep learning curve.

#### What Are Recent G2 Reviews of OpenText Content Management?

**["Extraordinary features and loved the easy to use interface"](https://www.g2.com/survey_responses/opentext-content-management-review-9415722)**

**Rating:** 4.0/5.0 stars

_— Mudit P._

[Read full review](https://www.g2.com/survey_responses/opentext-content-management-review-9415722)

**["It's very good"](https://www.g2.com/survey_responses/opentext-content-management-review-9230288)**

**Rating:** 5.0/5.0 stars

_— Shoyab K._

[Read full review](https://www.g2.com/survey_responses/opentext-content-management-review-9230288)

#### What Are G2 Users Discussing About OpenText Content Management?

- [What is OpenText EIM used for?](https://www.g2.com/discussions/what-is-opentext-eim-used-for)

### [Hyland Alfresco](https://www.g2.com/products/hyland-alfresco/reviews)

Hyland’s Alfresco Digital Business Platform offers open, secure, comprehensive content services with content at its core to let you unlock the value from your most important business information. Alfresco gives users access to their content wherever and however they work with open, flexible and highly scalable content services. Easily integrate and connect with business-critical applications and processes. Find, view, collaborate on, govern and securely share digital content. Get relevant information to the right person at the right time.

**Average Rating:** 3.8/5.0

**Total Reviews:** 52

#### How Do G2 Users Rate Hyland Alfresco?

- **Ease of Use:** 7.1/10 (Category avg: 8.6/10)
- **Process Automation:** 6.3/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 7.7/10 (Category avg: 8.8/10)
- **Conditions:** 6.6/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Hyland Alfresco?

- **Seller:** [Hyland](https://www.g2.com/sellers/hyland-a47a4cc4-7960-4080-8278-3ba399e3d4cd)
- **Company Website:** www.hyland.com
- **Year Founded:** 1991
- **HQ Location:** Westlake, OH
- **Twitter:** @Hyland  
13,165 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c883a1481226a335ea9cd2f2b5cea2da9dd785892900735fff77c228b619fe15&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10043%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,269 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Hyland Alfresco?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralization of digital content management** in Alfresco, streamlining workflows and enhancing accessibility.
- Users value the **centralized content management** of Hyland Alfresco, simplifying digital asset handling and ensuring accessibility.
- Users appreciate the **high customization abilities** of Hyland Alfresco, simplifying content management and enhancing accessibility across devices.
- Users value the **centralized document management** of Hyland Alfresco, simplifying digital content handling from any device.
- Users appreciate the **document organization capabilities** of Alfresco, simplifying management and enhancing accessibility across devices.

##### Cons

- Users experience **performance issues** with Hyland Alfresco, particularly with the slow processing of large data downloads.
- Users find it challenging to obtain **accurate statistics** on content volume and types within Hyland Alfresco.
- Users find the **license costs expensive** , requiring upgrades every few years, impacting long-term affordability.
- Users often experience **slow processing times for large data** , making downloads cumbersome and time-consuming.
- Users experience significant **delays with customer support** , particularly for calls in the LATAM region, impacting assistance quality.

#### What Are Recent G2 Reviews of Hyland Alfresco?

**["Alfresco content service served as an online publishing platform"](https://www.g2.com/survey_responses/hyland-alfresco-review-10817508)**

**Rating:** 5.0/5.0 stars

_— Qing G._

[Read full review](https://www.g2.com/survey_responses/hyland-alfresco-review-10817508)

**["The great Experience"](https://www.g2.com/survey_responses/hyland-alfresco-review-11605158)**

**Rating:** 4.5/5.0 stars

_— andre g._

[Read full review](https://www.g2.com/survey_responses/hyland-alfresco-review-11605158)

#### What Are G2 Users Discussing About Hyland Alfresco?

- [What is Alfresco Enterprise?](https://www.g2.com/discussions/what-is-alfresco-enterprise) - 1 comment
- [What are the features of a good document management system?](https://www.g2.com/discussions/alfresco-content-services-what-are-the-features-of-a-good-document-management-system) - 1 comment
- [What happened to Alfresco?](https://www.g2.com/discussions/what-happened-to-alfresco) - 1 comment
- [What is Alfresco content services?](https://www.g2.com/discussions/alfresco-content-services-what-is-alfresco-content-services) - 1 comment
- [What is Alfresco content services?](https://www.g2.com/discussions/what-is-alfresco-content-services) - 1 comment

### [PrizmDoc](https://www.g2.com/products/prizmdoc/reviews)

Founded in 1991, Accusoft is a software development company specializing in content processing, conversion, and automation solutions. From configurable applications to APIs built for developers, Accusoft software enables users to solve their most complex workflow challenges and gain insights from content in any format, on any device. The company's flagship product, PrizmDoc Viewer, is an HTML5 document viewer and collection of content manipulation APIs that help web developers embed document viewing, processing, and conversion into their applications with ease. PrizmDoc Viewer is a browser-based solution that renders and displays 100+ document and image formats without the need to open native applications. Users can view, search, annotate, redact, e-sign, print, and download using one common interface, which increases productivity and saves on licensing costs. Accusoft's zero-footprint viewer is fully customizable, from quick integrations with minimal configuration to complete programmatic control using our extensive Javascript API. Developers can augment and automate their end users’ viewing experience with key features that can be turned on or off depending on your business needs.

**Average Rating:** 4.6/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate PrizmDoc?

- **Ease of Use:** 9.0/10 (Category avg: 8.6/10)
- **Process Automation:** 9.2/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 9.4/10 (Category avg: 8.8/10)
- **Conditions:** 9.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind PrizmDoc?

- **Seller:** [Accusoft](https://www.g2.com/sellers/accusoft)
- **Year Founded:** 1991
- **HQ Location:** Tampa, US
- **Twitter:** @accusoft  
13,478 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e1643e547eec9ac26ac6380925103245914c5bab8587792efecb94daf0b113c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F32378%2F&secure%5Burl_type%5D=linkedin_company_website)  
88 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 45% Large, 40% Medium

#### What Are Recent G2 Reviews of PrizmDoc?

**["PrizmDoc Viewer is a very agile document editing tool"](https://www.g2.com/survey_responses/prizmdoc-review-4290931)**

**Rating:** 4.5/5.0 stars

_— Eileen J._

[Read full review](https://www.g2.com/survey_responses/prizmdoc-review-4290931)

**["Amazing document viewing platform."](https://www.g2.com/survey_responses/prizmdoc-review-4339450)**

**Rating:** 5.0/5.0 stars

_— Vincent A._

[Read full review](https://www.g2.com/survey_responses/prizmdoc-review-4339450)

#### What Are G2 Users Discussing About PrizmDoc?

- [What is PrizmDoc Viewer used for?](https://www.g2.com/discussions/what-is-prizmdoc-viewer-used-for)

### [AODocs](https://www.g2.com/products/aodocs/reviews)

AODocs is an AI-enabled Document Management System that combines knowledge management and control with workflow automation across use cases. With cloud-native architecture and reliable AI tools, AODocs extracts structured data from documents at scale and automates processes such as claims management, sales proposal review, engineering design, manufacturing instructions, and more. This significantly reduces manual processing, ensures compliance, and boosts productivity.

**Average Rating:** 4.2/5.0

**Total Reviews:** 112

#### How Do G2 Users Rate AODocs?

- **Ease of Use:** 8.1/10 (Category avg: 8.6/10)
- **Process Automation:** 9.1/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 8.3/10 (Category avg: 8.8/10)
- **Conditions:** 9.1/10 (Category avg: 8.4/10)

#### Who Is the Company Behind AODocs?

- **Seller:** [AODocs](https://www.g2.com/sellers/aodocs-3576927b-6fa4-4b48-a63e-634569f03189)
- **Year Founded:** 2012
- **HQ Location:** Atlanta, GA
- **Twitter:** @aodocs  
805 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=398dc082acc9ea88bdf1960fdef8c0dc9ad3c53ad0b801ada260e230e61ead67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2779380%2F&secure%5Burl_type%5D=linkedin_company_website)  
115 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 36% Medium, 32% Large

#### What Do G2 Reviewers Say About AODocs?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of AODocs, which enhances productivity and simplifies document management without a steep learning curve.
- Users love the **automation capabilities** of AODocs, streamlining workflows and enhancing document management without changing the interface.
- Users love the **easy integration with Google Workspace** , making AODocs a seamless tool for their needs.
- Users value the **flexibility in workflow design** offered by AODocs, enhancing automation and meeting diverse business requirements.
- Users appreciate the **seamless integrations** with Google Workspace in AODocs, enhancing usability and collaboration.

##### Cons

- Users face **poor interface design** issues, including performance slowdowns and limited customization options, affecting usability.
- Users report **interface issues** that lead to slow navigation in folders with many files, causing frustration during audits.
- Users experience **slow performance with the outdated interface** when navigating through large folders, impacting usability during busy audits.
- Users are frustrated by **access issues** in AODocs, specifically the inability to manually select new users added automatically.

#### What Are Recent G2 Reviews of AODocs?

**["Invisible Compliance Layer for Google Drive with a Powerful Metadata Engine"](https://www.g2.com/survey_responses/aodocs-review-12237886)**

**Rating:** 4.0/5.0 stars

_— Marian C._

[Read full review](https://www.g2.com/survey_responses/aodocs-review-12237886)

**["Improving the use of Google Workspace"](https://www.g2.com/survey_responses/aodocs-review-12149346)**

**Rating:** 5.0/5.0 stars

_— Jessie Joe C._

[Read full review](https://www.g2.com/survey_responses/aodocs-review-12149346)

#### What Are G2 Users Discussing About AODocs?

- [What is your experience regarding pricing and costs for AODocs, and how does it compare to other document management tools?](https://www.g2.com/discussions/what-is-your-experience-regarding-pricing-and-costs-for-aodocs-and-how-does-it-compare-to-other-document-management-tools)
- [What is AODocs used for?](https://www.g2.com/discussions/what-is-aodocs-used-for)
- [What does AODocs do?](https://www.g2.com/discussions/what-does-aodocs-do)
- [Is Google Drive a document management system?](https://www.g2.com/discussions/is-google-drive-a-document-management-system)
- [Is AODocs safe?](https://www.g2.com/discussions/is-aodocs-safe)

### [Macabacus](https://www.g2.com/products/macabacus-macabacus/reviews)

Macabacus is the world's leading suite of M365 productivity tools, used by thousands of professionals and teams in investment banking, corporate finance, private equity, and other finance capacities to prepare financial models and presentations with the highest levels of accuracy, efficiency and brand consistency.

**Average Rating:** 4.7/5.0

**Total Reviews:** 92

#### How Do G2 Users Rate Macabacus?

- **Ease of Use:** 8.4/10 (Category avg: 8.6/10)
- **Process Automation:** 8.1/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 7.9/10 (Category avg: 8.8/10)
- **Conditions:** 8.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Macabacus?

- **Seller:** [Macabacus](https://www.g2.com/sellers/macabacus-f0918b46-1a42-4749-a713-caf0fd6c399a)
- **Company Website:** macabacus.com
- **Year Founded:** 2008
- **HQ Location:** New York, New York, United States
- **Twitter:** @macabacus  
374 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eca6d7efc23c13653e1d3dbf40c965728bb9c7d2d4d93a14aa8b5d9e0fa7b58d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmacabacus%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Associate
- **Top Industries:** Financial Services, Venture Capital & Private Equity
- **Company Size:** 50% Small, 26% Medium

#### What Do G2 Reviewers Say About Macabacus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Macabacus, significantly enhancing their productivity and efficiency in daily tasks.
- Users value the **abundance of features** in Macabacus, significantly enhancing their daily workflow efficiency.
- Users value the **time-saving features** of Macabacus, streamlining workflows and enhancing efficiency in Excel and PowerPoint.
- Users value the **time-saving features** of Macabacus, enhancing formatting and usability across MS Office programs.
- Users find **easy editing** in Macabacus invaluable, streamlining their workflow in finance with time-saving features.

##### Cons

- Users often face **update issues** , leading to outdated features and a frustrating experience with Macabacus.
- Users report **bug issues** with Macabacus, including crashes and unreliable functionality that disrupts their workflow.
- Users face **editing issues** with Macabacus, including unreliable undo functionality and complications when pasting into PowerPoint.
- Users find **difficult editing** with Macabacus frustrating, experiencing issues with updates and unreliable undo functionality.
- Users find the **difficulty in usability** of Macabacus challenging due to its complex features and customization options.

#### What Are Recent G2 Reviews of Macabacus?

**["Best alternative to Factset CapIQ for Microsoft Office Shortcuts"](https://www.g2.com/survey_responses/macabacus-review-8834252)**

**Rating:** 5.0/5.0 stars

_— Alex J._

[Read full review](https://www.g2.com/survey_responses/macabacus-review-8834252)

**["Game changing add on for managing Excel"](https://www.g2.com/survey_responses/macabacus-review-11800605)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/macabacus-review-11800605)

### [DocStar ECM](https://www.g2.com/products/docstar-ecm/reviews)

DocStar ECM: Workflow Automation & Document Management DocStar ECM is enterprise content management and workflow automation software designed to help organizations digitize documents, streamline approvals, and stay audit-ready. Businesses across manufacturing, distribution, government, healthcare, and financial services rely on DocStar to reduce costs and improve compliance. Key Use Cases: Accounts Payable Automation: Automate AP invoice capture, validation, and approvals; cut cycle times and reduce manual data entry. Document Management: Securely store and manage purchase orders, check copies, contracts, HR records, and more. Compliance & Audit Readiness: Apply document retention policies, access controls, and version history to meet regulatory requirements. Workflow Automation: Build point-and-click workflows for routing, approvals, and notifications — no coding required. ERP & Business System Integrations: DocStar integrates with leading ERP and business applications, including Epicor Kinetic, Prophet 21, Microsoft Dynamics 365, Sage Intacct, and Workday. These integrations ensure financial and operational workflows connect seamlessly without requiring IT complexity. Why DocStar? User-friendly interface for non-technical teams Secure, cloud or on-premises deployment options Scalable for SMBs through large enterprises Real ROI: reduced invoice processing costs, faster approvals, stronger compliance DocStar helps organizations transform document-heavy processes into efficient, automated workflows that support growth, productivity, and smarter decision-making.

**Average Rating:** 3.8/5.0

**Total Reviews:** 120

#### How Do G2 Users Rate DocStar ECM?

- **Ease of Use:** 7.5/10 (Category avg: 8.6/10)
- **Process Automation:** 7.5/10 (Category avg: 8.6/10)
- **Performance and Reliability:** 7.5/10 (Category avg: 8.8/10)
- **Conditions:** 7.8/10 (Category avg: 8.4/10)

#### Who Is the Company Behind DocStar ECM?

- **Seller:** [Epicor](https://www.g2.com/sellers/epicor)
- **Year Founded:** 1972
- **HQ Location:** Austin, TX
- **Twitter:** @Epicor  
9,286 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89ee06eeb2c1092926115071b22ad87b028ed4fd4eb02deb7823f4298af79e9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4617%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,179 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance, Hospital & Health Care
- **Company Size:** 59% Medium, 30% Small

#### What Do G2 Reviewers Say About DocStar ECM?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **intelligent automation** of DocStar ECM, effectively minimizing manual work and enhancing efficiency.
- Users appreciate the **ease of document processing and cloud storage** with DocStar ECM, enhancing file management efficiency.
- Users commend the **helpful customer support** of DocStar ECM, making setup and document management seamless and efficient.
- Users appreciate the **intelligent automation and data capture** of DocStar ECM, significantly reducing manual tasks and increasing efficiency.
- Users appreciate the **easy document processing and cloud storage** of DocStar ECM, effectively managing large volumes of files.

##### Cons

- Users find the **complex and outdated interface** of DocStar ECM challenging, affecting their overall experience.
- Users find the **outdated interface** of DocStar ECM challenging and somewhat cumbersome to navigate effectively.
- Users find the **complex interface** of DocStar ECM challenging, often leading to confusion and delays in task completion.
- Users find the **learning curve steep** , struggling with the outdated interface and complex navigation of DocStar ECM.
- Users find the interface of DocStar ECM **not intuitive** , making it challenging to learn and navigate effectively.

#### What Are Recent G2 Reviews of DocStar ECM?

**["DocStar ECM: Powerful Automation, Dated Interface"](https://www.g2.com/survey_responses/docstar-ecm-review-11671766)**

**Rating:** 4.0/5.0 stars

_— Ashish R._

[Read full review](https://www.g2.com/survey_responses/docstar-ecm-review-11671766)

**["Love IDC, ECM interface could use some help"](https://www.g2.com/survey_responses/docstar-ecm-review-11138456)**

**Rating:** 4.0/5.0 stars

_— Verified User in Manufacturing_

[Read full review](https://www.g2.com/survey_responses/docstar-ecm-review-11138456)

#### What Are G2 Users Discussing About DocStar ECM?

- [What is DocStar ECM used for?](https://www.g2.com/discussions/what-is-docstar-ecm-used-for)

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[Browse Enterprise Content Management (ECM) Themes](/categories/enterprise-content-management-ecm/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated 

Products classified in the overall Enterprise Content Management (ECM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Enterprise Content Management (ECM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Enterprise Content Management (ECM) category.

In addition to qualifying for inclusion in the Enterprise Content Management (ECM) Systems category, to qualify for inclusion in the Enterprise Business Enterprise Content Management (ECM) Systems category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

Show More

* * *

## How Do You Choose the Right Enterprise Content Management (ECM) Systems?

### What You Should Know About Enterprise Content Management (ECM) Software

### What is Enterprise Content Management (ECM) Software?

Enterprise content management (ECM) tools help companies organize and maintain large volumes of data of varying file types. They connect members of an organization, usually through the cloud, by offering them an interconnected, navigable portal for file management and storage purposes. Users can assign roles and permissions, and administrators can increase security by auditing which account holders are allowed to view and comment on which projects and files.

The tool carries users and organizations through the entire process of file and document management. Teams can scan in or upload files or create files directly within the tool. They can then choose the appropriate storage location and assign permissions based on role, password, or other security settings. Files can be organized according to the company’s preferences such as by team, level of seniority, or task type. For example, a company could create separate folders for marketing vs. sales teams, another could use folders to differentiate middle-manager files from entry-level documents, or one could use folders to separate HR documents from payroll information.

Once stored in the system, documents can be shared via links or by entering the designated folder into the system’s search function. Users can collaborate around these files by leaving comments on the task’s or project’s progression, helping to hold employees accountable for their parts. Many tools have version control functionality, meaning that the most recently updated version of a file is the one users are directed to. This decreases confusion and chances of updating the wrong version of a document. It also saves previous versions to eliminate the possibility of a mistake causing irreversible damage.

Administrators can adjust settings to automate certain processes such as attaching metadata to file documents. ECM tools allow users to set expiration dates determining when files should be disposed of or archived for indefinite safekeeping. This is especially useful in industries such as health care or legal where it is necessary to retain documents over long periods of time. Organizations can hold onto information for years or set it to delete after a contract is complete.

Key Benefits of Enterprise Content Management (ECM) Software

- Connect, access, visualize, maintain, manage, and eliminate siloed content repositories with a single overarching architecture
- Increase employee productivity and reduce file redundancy
- Encourage the collaborative instincts of your organization with readily available and shareable content
- Automate business processes, making them structured, documented, and auditable
- Ensure government compliance through strict maintenance of file security, permissions, approvals, and lifecycle
- Integrate with other types of content management software to provide all-encompassing enterprise content management services
- Simplify workflow
- Centralize collateral in one repository

### Why Use Enterprise Content Management (ECM) Software?

Enterprise content management software provides corporations and organizations with a central repository to store, manage, archive, and otherwise handle data of varying degrees of confidentiality and importance. It could be used to help, for example, HR departments organize hundreds of employee contracts or protect transcripts at a large university.

**Facilitates collaboration —** ECM inherently helps firms be more collaborative by breaking content out of their isolated silos and sharing them across the organization. Many products offer other features like versioning, audit trails, comments and annotation, and collaborative document and file editing that make collaboration even easier. It is worth considering how features like these can benefit your organization and how an ECM implementation can be leveraged to connect disjointed corporate teams.

**Provides lifecycle management —** Data storage is at a high premium, and an organization’s file storage compounds just from daily intake and creation. Moving files from active storage to archives and deleting old and unnecessary files help limit unnecessary spending on data storage and hardware, and ECM software can be used to maintain the proper lifecycle of files and documents.

And as with other aspects of document management, government structures are important here too. Legal compliance often requires that certain records be maintained and accessible for a specific amount of time and not a moment longer. ECM solutions can make managing document and file lifecycles structured and automatic. Investigate where ECM products can implement this lifecycle logic and how they will integrate with your existing storage and backup infrastructure.

### Who Uses Enterprise Content Management (ECM) Software?

The benefits of enterprise content management software are not limited to one specific company size or sector. Reviewers have cited using this software for help gaining invoice approval or managing lengthy expense reports. A small photography studio might also benefit from using the software to share files with clients, and an international company can easily trade documents internally. The solutions offered can be helpful to any company that requires better organizational tactics, whether that is in regards to their HR department, finances, account management, sales and marketing, administration, planning, governance, or another area.

### Kinds of Enterprise Content Management (ECM) Software

Given the open-ended nature of most ECM systems, one would be hard-pressed to say there are distinct types. However, the easiest distinctions can be made for ECM tools that are built for specific industries. Many industries have highly regulated processes regarding the management of legal files, health records, inspection forms, certifications, etc. Beyond government-imposed standards, some organizations may need specific capabilities and configurations. Many ECM vendors offer tailored industry solutions based on standards and previous implementations, and industries with extensive bureaucratic processes will find the most use out of ECM systems. Specific examples include, but are not limited to, health care, law, and public service. However, most modern businesses find themselves regularly handling everything from invoices to content marketing materials to health records, and ECM systems are designed to help scan, categorize, and store all the aforementioned and more.

### Enterprise Content Management (ECM) Software Features

Enterprise content management systems often provide the same basic features. However, ECM products for specific industries will often include specific feature solutions.

#### File Management Features

**File type support —** Supports storage of multiple file types. This includes, but is not limited to, text-based files, PDFs, images, videos, and audio files.

**Metadata —** Automatically adds descriptive metadata like file size and upload date, inserts standard metadata fields like keywords, and allows for the creation of custom fields and vocabulary.

**OCR scanning —** Facilitates the structuring of unstructured data through [OCR software](https://www.g2.com/categories/ocr) or other automated filing/tagging processes for scanned documents.

**Versioning —** Keeps track of incrementally changing versions of the same file.

**Collaboration —** Supports the simultaneous collaboration of multiple users on document creation, annotation, and review.

**Document assembly —** Autogenerates documents based on templates and form submission.

**Form creation —** Supports the creation and management of submittable user forms.

**Portals and sites —** Provides the ability to create user portals and sites.

**Disposition —** Automatically archives, deletes, or revokes access to files that have reached the end of their lifecycle.

**Search —** Simplifies and eases the discovery of files via a simple or advanced search.

**Web interface —** Allows access to documents via a web interface without requiring a client to install it on a device.

**Mobile apps —** Provides iOS, Android, and Windows phone apps with functionality that enables users to perform the same functions as they would on a PC.

#### Workflow Features

**Process automation —** Automates internal processes by specifying a series of conditions and actions, which can be customizable to the complexities of an organization's needs and is easy to set up and execute.

**Conditions —** Provides a workflow engine that is relevant and customizable to conditions that are necessary to execute rules.

**Records management —** Provides the necessary tools and functionality to maintain evidence of business activities and comply with governmental requirements or industry standards.

**Case management —** Provides specialized functionality for bundling structured and unstructured content, automating adaptive, multiperson processes, and setting deadlines for open cases. Also allows both the completion and closing of cases and the storage and future auditing of associated information.

#### Administration Features

**User, role, and access management —** Grants access to select data, features, objects, etc., based on the users, user roles, groups, etc.

**Single sign-on —** Facilitates the onboarding and offboarding of team members with Active Directory/SAML-based identity providers.

**Policies and controls —** Provides the ability to control file/folder access by user or group, external sharing permissions, editing policies, device location restrictions, etc.

**Storage limits —** Facilitates the administration of storage limits by user or group.

**Storage zones —** Supports the choice in which data center your files should be stored.

**Security —** Stores and transfers files in a secure environment.

#### Platform Features

**Internationalization —** Allows multinational organizations to use tools effectively across multiple languages and currencies.

**Performance and reliability —** Ensures that the software is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.

**Reporting and auditing —** Provides access to prebuilt and custom reports to monitor user activity and storage.

**System of record integration —** Integrates with other systems of record such as CRM, ERP, Outlook, Sharepoint.

**APIs —** Enables custom integration to external systems.

### Trends Related to Enterprise Content Management (ECM) Software

**Popularity in more flexible options —** For all the benefits that can come with extensive content management, ECM systems have a mixed reputation. Some consider them dated, and the term itself can deter potential customers. Enterprise content management as a software type evokes associations with decades-old, unintuitive on-premises solutions that were difficult to both implement and maintain. While these on-premises solutions have improved and are primarily used by large enterprise organizations, the vast majority of ECM solutions available today are now slim, cloud-based offerings. ECM developers are putting snappy UI and flexibility first in modern offerings to compete with less complicated document management software types. However, this has blurred the lines between enterprise content management systems and other similar types of content management systems.

**Space lacks strong distinctions —** The larger document management space as a whole lacks definitive delineations between products. Content management has changed significantly since the days of on-premise enterprise solutions, and with the industry as a whole pivoting toward sleek, cloud-based products, the lines between document management solutions has weakened. While distinctions once existed between simple document management software and ECM, one could argue that the specific terms between products is mostly up to vendor preference.

### Software and Services Related to Enterprise Content Management (ECM) Software

**Business content management —** Both [business content management software](https://www.g2.com/categories/business-content-management) and [file storage and sharing software](https://www.g2.com/categories/file-storage-and-sharing) are content repositories similar to enterprise content management systems. However, at one point they were more simplified, known for being cloud-based offerings and better choices for small businesses. However, with an industry-wide push toward cloud products, there are few differences between any of them now.

**Digital asset management —** While enterprise content management systems are intended to hold all of an organization’s content, [digital asset management software](https://www.g2.com/categories/digital-asset-management), or DAM systems, are intended specifically for rich media files. This includes files like images, videos, audio, and presentations. DAM software is used specifically by marketing teams to hold marketing collateral in one tailored repository. While both ECMs and DAMs are both capable of holding an extensive amount of content, DAMs have a more specific use case and features to accommodate, such as advanced preview thumbnails and streamlined import and export functionality.