I love innovation. DocStar exceeds all my expectations and continues to advance progressively. One word sets DocStar apart from its competitors: "Innovation." Its extensive modern features make DocStar a superior tool of excellence. Review collected by and hosted on G2.com.

I don't like the different license formats, the information is harder to find with keywords. Review collected by and hosted on G2.com.

Its intelligent automation and data capture, which significantly reduces manual work. Review collected by and hosted on G2.com.

Its complex Interface & lagging sometimes. Review collected by and hosted on G2.com.

We use IDC to process our AP invoices. So far, the intelligence of IDC has been my favorite part about utilizing ECM. Review collected by and hosted on G2.com.

When we first started implementing ECM, familiarizing ourselves with the interface was a challenge. It feels like a dated interface with buttons in so many places and you have to switch between multiple pages to accomplish tasks. Review collected by and hosted on G2.com.

The receiving of invoices and the approval flow is working well Review collected by and hosted on G2.com.

It is not the most user friendly platform to lean’rn Review collected by and hosted on G2.com.

I would like to mention how easy and precise DocStar ECM processes documents scan and cloud storage. It’s been the greatest help in ensuring that we maintain the large number of files. In addition to that, it was kind of easy to set it up and DocStar's support team were very helpful. Review collected by and hosted on G2.com.

Although the DocStar ECM is of advanced quality, the interface looks somewhat old-fashioned. This gets on my nerves a bit, and it would be better if it had a more modern layout. However, the support team has been wonderful in helping us to overcome hurdles! Review collected by and hosted on G2.com.

Docstar ECM is a content manager that I would better title as a document manager. Start by uploading all documents like invoices or delivery notes into the folders, and then searching for a specific document is very fast. Since with the indexed data, you can filter by any data in the document. It allows integration with ERPs like SAP, and any other cloud service. Review collected by and hosted on G2.com.

The interface is not the most modern.

The data does not allow for generating statistics as such, so you need to extract a report and process that data yourself.

The workflows are not optimized to the maximum. In some workflows, you have to download the document to be able to view it, which is a serious flaw in my opinion that they should fix. Review collected by and hosted on G2.com.

It provides me collaborative enterprise management that helps in small to big organizations. Review collected by and hosted on G2.com.

Customization and lacking in documentation results in hurdles. Review collected by and hosted on G2.com.

The staff at docStar eclipse are very fast. We provided an enormous amount of files for scanning onto the cloud and it was done with high levels of accuracy and very quickly. They followed our instructions to the letter and got things done. Review collected by and hosted on G2.com.

So far the interface in which you access the files are very old fashioned. You must follow each link into each individual folder to access certain things and you can not drag and drop items such as newer platforms in other systems. Such ways of working with a software is outdated and is not as user friendly. Review collected by and hosted on G2.com.

We file several types of documents (accounting, hr,contracts,policies). We use a bar-code coversheet workflow to re-direct the document to the correct workflow for further processing. The coversheet workflow allows us to detect blank pages (one-sided vs double-sided) and not import them. This avoids the questions from people asking /thinking a blank page was not imported correctly. Review collected by and hosted on G2.com.

Log-in problems occasionally happen when updates occur. We also use Barcodes to direct the document thru the workflow process. Sometimes the printers skew the barcodes and the workflow stops at a certain step. Review collected by and hosted on G2.com.

Functional, and simple. I get my work done for the most part. Review collected by and hosted on G2.com.

Can be a bit tedious at times, too many buttons and tabs. Slow to load at times. Review collected by and hosted on G2.com.