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DocStar ECM Reviews & Product Details

DocStar ECM: Workflow Automation & Document Management DocStar ECM is enterprise content management and workflow automation software designed to help organizations digitize documents, streamline approvals, and stay audit-ready. Businesses across manufacturing, distribution, government, healthcare, and financial services rely on DocStar to reduce costs and improve compliance. Key Use Cases: Accounts Payable Automation: Automate AP invoice capture, validation, and approvals; cut cycle times and reduce manual data entry. Document Management: Securely store and manage purchase orders, check copies, contracts, HR records, and more. Compliance & Audit Readiness: Apply document retention policies, access controls, and version history to meet regulatory requirements. Workflow Automation: Build point-and-click workflows for routing, approvals, and notifications — no coding required. ERP & Business System Integrations: DocStar integrates with leading ERP and business applications, including Epicor Kinetic, Prophet 21, Microsoft Dynamics 365, Sage Intacct, and Workday. These integrations ensure financial and operational workflows connect seamlessly without requiring IT complexity. Why DocStar? User-friendly interface for non-technical teams Secure, cloud or on-premises deployment options Scalable for SMBs through large enterprises Real ROI: reduced invoice processing costs, faster approvals, stronger compliance DocStar helps organizations transform document-heavy processes into efficient, automated workflows that support growth, productivity, and smarter decision-making.

Seller

Epicor

Discussions

DocStar ECM Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Overview by

Rachel Abasi

Value at a Glance

Averages based on real user reviews.

Time to Implement

5 months

Return on Investment

21 months

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Top-Rated Alternatives

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DocStar ECM Integrations

(5)

Integration information sourced from real user reviews.

DocStar ECM Media

Basic user interface and navigation.

DocStar ECM Demo - DocStar Document View

Organized, Accessible, Secure, Efficient

DocStar ECM Demo - DocStar Workflow Queue

Document viewer and meta data content fields.

DocStar ECM Demo - DocStar ECM Workflow Designer

Graphical workflow designer depicting an AP Invoice process.

DocStar ECM Demo - DocStar ECM Invoice Manager

View of retrieve list and document preview.

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Goel K.

Java Software Engineer

Mid-Market (51-1000 emp.)

9/30/2025

"I love innovation."

3/5

What do you like best about DocStar ECM?

I love innovation. DocStar exceeds all my expectations and continues to advance progressively. One word sets DocStar apart from its competitors: "Innovation." Its extensive modern features make DocStar a superior tool of excellence. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

I don't like the different license formats, the information is harder to find with keywords. Review collected by and hosted on G2.com.

Response from janet misukiewicz of DocStar ECM

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Goel K. - Thanks for your feedback and for highlighting our focus on innovation. It’s great to hear DocStar continues to meet your expectations. We appreciate your note about the license formats and search functionality; insights like this help us continue improving the user experience.

Ashish R.

Software Developer

Small-Business (50 or fewer emp.)

9/13/2025

"DocStar ECM: Powerful Automation, Dated Interface"

4/5

What do you like best about DocStar ECM?

Its intelligent automation and data capture, which significantly reduces manual work. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Its complex Interface & lagging sometimes. Review collected by and hosted on G2.com.

Response from janet misukiewicz of DocStar ECM

edit

Ashish - Thank you for sharing your feedback! We’re glad to hear DocStar’s intelligent automation and data capture are helping reduce manual work and improve accuracy. We also appreciate your input on the interface. User experience is an important focus area, and we’re continually investing in updates to make DocStar even more intuitive and efficient.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

5/7/2025

"Love IDC, ECM interface could use some help"

4/5

What do you like best about DocStar ECM?

We use IDC to process our AP invoices. So far, the intelligence of IDC has been my favorite part about utilizing ECM. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

When we first started implementing ECM, familiarizing ourselves with the interface was a challenge. It feels like a dated interface with buttons in so many places and you have to switch between multiple pages to accomplish tasks. Review collected by and hosted on G2.com.

Response from janet misukiewicz of DocStar ECM

edit

Thank you for sharing your experience! We’re glad to hear that DocStar IDC has been valuable in streamlining AP invoice processing and helping your team move from manual entry to automation. We also appreciate your comments on the interface customer feedback like this is central to how we prioritize future enhancements to make DocStar ECM even easier to use.

Verified User in Aviation & Aerospace

Mid-Market (51-1000 emp.)

5/7/2025

"Ecm flow"

4/5

What do you like best about DocStar ECM?

The receiving of invoices and the approval flow is working well Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

It is not the most user friendly platform to lean’rn Review collected by and hosted on G2.com.

Response from janet misukiewicz of DocStar ECM

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Thank you for taking the time to share your experience! It’s great to know that the invoice receiving and approval workflows are helping streamline your processes. We’ve also noted your comments on usability. Feedback like this helps guide our efforts to make DocStar even more user-friendly.

Badal P.

Software Quality Analyst

Mid-Market (51-1000 emp.)

1/30/2024

"Satisfied with DocStar ,made life easy"

4/5

What do you like best about DocStar ECM?

I would like to mention how easy and precise DocStar ECM processes documents scan and cloud storage. It’s been the greatest help in ensuring that we maintain the large number of files. In addition to that, it was kind of easy to set it up and DocStar's support team were very helpful. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Although the DocStar ECM is of advanced quality, the interface looks somewhat old-fashioned. This gets on my nerves a bit, and it would be better if it had a more modern layout. However, the support team has been wonderful in helping us to overcome hurdles! Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

The environment DocStar ECM definitely made a great contribution to our piles of paper stored in the office with its online document storage. Moreover, it has helped us save a considerable amount of money and now we can get to the files much quicker and easier. Besides, integrating it with our other systems has demonstrated a synergy of work which is also more simpler. It makes a great deal of difference for us. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

1/26/2024

"Document manager in growth"

4/5

What do you like best about DocStar ECM?

Docstar ECM is a content manager that I would better title as a document manager. Start by uploading all documents like invoices or delivery notes into the folders, and then searching for a specific document is very fast. Since with the indexed data, you can filter by any data in the document. It allows integration with ERPs like SAP, and any other cloud service. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

The interface is not the most modern.

The data does not allow for generating statistics as such, so you need to extract a report and process that data yourself.

The workflows are not optimized to the maximum. In some workflows, you have to download the document to be able to view it, which is a serious flaw in my opinion that they should fix. Review collected by and hosted on G2.com.

Shubhi K.

Ecommerce Operation Executive

Small-Business (50 or fewer emp.)

2/29/2024

"Excellent service provider"

4/5

What do you like best about DocStar ECM?

It provides mee collaborative enterprise management that helps in small to big organizations. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Customization and lacking in documentation results in hurdles. Review collected by and hosted on G2.com.

Gary L.

Assistant Director

Mid-Market (51-1000 emp.)

8/10/2016

"Cloud Storage for Document Management"

4.5/5

What do you like best about DocStar ECM?

The staff at docStar eclipse are very fast. We provided an enormous amount of files for scanning onto the cloud and it was done with high levels of accuracy and very quickly. They followed our instructions to the letter and got things done. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

So far the interface in which you access the files are very old fashioned. You must follow each link into each individual folder to access certain things and you can not drag and drop items such as newer platforms in other systems. Such ways of working with a software is outdated and is not as user friendly. Review collected by and hosted on G2.com.

Recommendations to others considering DocStar ECM:

I suggest taking 30 minutes to familiarize yourself with the system. Play with how the folders work and how to move files around. The logic is simple but it needs a little getting used to. Review collected by and hosted on G2.com.

What problems is DocStar ECM solving and how is that benefiting you?

This is helping with our lack of space in the office. By switching to an online system for document storage instead of having boxes and drawers full of files around the office, it has improved not only our over head costs but has improved efficiency. Staff can not access files more easily via the system instead of physically hunting for it. Review collected by and hosted on G2.com.

Kevin H.

Database Consultant

Mid-Market (51-1000 emp.)

11/8/2018

"Ability to use a bar-code cover sheet"

4.5/5

What do you like best about DocStar ECM?

We file several types of documents (accounting, hr,contracts,policies). We use a bar-code coversheet workflow to re-direct the document to the correct workflow for further processing. The coversheet workflow allows us to detect blank pages (one-sided vs double-sided) and not import them. This avoids the questions from people asking /thinking a blank page was not imported correctly. Review collected by and hosted on G2.com.

What do you dislike about DocStar ECM?

Log-in problems occasionally happen when updates occur. We also use Barcodes to direct the document thru the workflow process. Sometimes the printers skew the barcodes and the workflow stops at a certain step. Review collected by and hosted on G2.com.