---
title: R2 Docuo Reviews
meta_title: 'R2 Docuo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 98 reviews by the users' company size, role or industry to
  find out how R2 Docuo works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 98
  scale: '5'
date_modified: '2026-09-28'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---


# R2 Docuo Reviews
**Vendor:** R2 Sistemas  
**Category:** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 98  
**AI Verified:** At least 10 G2 reviewers have confirmed using this product&#39;s AI features and functionality.
## About R2 Docuo
Cloud-based document management and workflow platform. R2 Docuo helps organizations manage contracts, invoices, quotes, and business processes through ready-to-use apps or fully customized solutions. Store, organize, and share documents with advanced metadata, version control, templates, and powerful search capabilities. Automate approvals, reviews, and other recurring workflows while connecting information across departments. For organizations with more complex requirements, R2 Docuo provides configurable modules, API access, and industry-specific business solutions built on the same platform. AI-powered document processing helps classify, extract, and retrieve information faster.




## R2 Docuo Reviews
  ### 1. Flexible and Highly Traceable EDMS with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teresa M. | Internship, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 20, 2026

**What do you like best about R2 Docuo?**

R2Docuo is a highly flexible document management system that allows workflows, metadata, forms, and notifications to be extensively adapted and customized to meet specific business needs. In my experience, one of its most valuable features is the comprehensive audit trail and the high level of traceability it provides across the system. This is particularly useful when preparing for audits or whenever detailed evidence of actions and document history is required.

**What do you dislike about R2 Docuo?**

There are still some details that cannot be customized. For example, when using the application in English, the date format is fixed as MM/DD/YYYY. In addition, certain features are only available in higher-tier versions of the software, requiring an upgrade to access them.

**What problems is R2 Docuo solving and how is that benefiting you?**

The R2Docuo team has been very proactive in resolving any bugs we have encountered. Whenever something did not work as expected and the reason was unclear, they helped us identify the root cause, whether related to access permissions, notifications, workflows, or other system settings.

**Official Response from Jorge Ramírez:**

> Hola Teresa,

Muchas gracias por tu reseña. El formato de fecha fijo en MM/DD/YYYY con la aplicación en inglés es una limitación concreta y evitable. Lo paso al equipo de producto.

Sobre las funciones limitadas según versión, con el último cambio de precios los planes se unifican en uno solo: "Personalizado", con el 100% de las capacidades disponibles. Nuestro equipo se pondrá en contacto con vosotros para gestionar la transición, así que ese techo desaparece.

Nos quedamos con tu feedback sobre el audit trail en preparación de auditorías. Es un escenario común del que muchos clientes pueden beneficiarse de R2 Docuo. 

Un saludo

  ### 2. Workflow traceability and an intuitive interface that optimize document management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ana R. | Administrativo jurídico, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 20, 2026

**What do you like best about R2 Docuo?**

I have been using R2 Docuo as a document management solution for some time, and one of the features I value  most is its workflow traceability. The platform allows you to track the status of every document at any time, see who has reviewed, approved, or modified it, providing greater transparency and making it much easier to monitor and manage processes.

In addition, its intuitive interface makes document management much more efficient, reducing the time spent searching for information and improving collaboration across different departaments. Overall, I highly recommend R2 Docuo to organizatin looking to optimize their document management processes while maintaining effective control over their information.

**What do you dislike about R2 Docuo?**

One of the aspects I like least about R2 Docuo is that after making configuration changes, if an error occurs later, it can create uncertainty about whether the previous changes were applied correctly. It would be very hepful to have a clearer validation or confirmation mechanism that gives users confidence that the configuration has been saved correctly and that the entire process has been completed without issues.

In addition, when a support ticket is opened to report an issue, it is sometimes closed without a detailed explanation of how the prolem was resolved or what changes were made. In some cases, the support team applies internal cofiguration changes to resolve the issue when the customer`s configuration presents problems. This can cause customers to lose visibility and control over the actual configuration of the platform, increasing their dependence on the support team for future modifications.

I believe that greater transparency in the resolution of suppor cases, together with a detailed record of the changes applied and the rationale behing each adjustment, woul enable administrators to maintain better control over their environment, better understand the actions taken by the support team, and reduce the need for future support interventions.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo solves the challenge of managing large volumes of documents and related business processes in a centralized, organized, and secure way. It helps prevent information from being scattedred across multiple locations, reduces the risk of document loss, and makes it easier to find information through efficient classification and search capabilites. 

In our case, the platfomr has been particularly beneficial by improving the traceability of documents and workflows, streamlining review and approval processes, and ensuring that users always work with the most up to date version of the documentation.

**Official Response from Jorge Ramírez:**

> Hola Ana, muchas gracias por una valoración tan detallada. Que la trazabilidad de flujos de trabajo y la interfaz intuitiva os ayuden a mejorar la colaboración entre departamentos y a mantener siempre la versión más actualizada de la documentación es justo el resultado que buscamos ofrecer.

Sobre los dos puntos que planteas —la falta de confirmación clara tras guardar cambios de configuración, y la necesidad de mayor detalle y transparencia cuando el equipo de soporte resuelve una incidencia, especialmente si implica cambios internos en la configuración—: son observaciones que tomamos muy en serio, porque afectan directamente a la confianza y el control que debéis tener sobre vuestro propio entorno. Las trasladamos con detalle tanto al equipo de producto como al de soporte.

Gracias de nuevo por confiar en R2 Docuo y por un feedback tan constructivo.

Un saludo,


  ### 3. R2 Docuo boosts productivity and security with advanced document management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Beatriz F. | Directora Departamento Jurídico, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 16, 2026

**What do you like best about R2 Docuo?**

What I value most about R2 Docuo is that it goes far beyond being a simple document manager. In particular, I would highlight the document retention management, which facilitates compliance with document preservation and disposal policies in a simple way. Its functionalities in data protection are also very relevant, thanks to access control, action traceability, and information security.

Moreover, the ability to create custom forms, automate workflows, manage files, and digitize internal processes has brought a significant improvement in the organization and productivity of our office. Finally, the ease of locating any document in seconds and having all the information centralized makes daily work much more efficient and secure.

**What do you dislike about R2 Docuo?**

I wouldn't highlight any major disadvantages. If I had to point out an area for improvement, I would say it would be advisable to expand the customization options for forms, incorporate more integrations with third-party applications, and continue evolving the artificial intelligence features. Overall, these are improvements that would further enhance productivity and user experience.

**What problems is R2 Docuo solving and how is that benefiting you?**

One of the greatest benefits of R2 Docuo is that it allows us to centralize processes that previously required several different applications into a single platform. Thus, we can design specific processes for each area of the office using forms, workflows, and automations, without needing to resort to a different program for each need. This simplifies daily work, avoids duplications, and improves communication between departments. Additionally, it ensures that all information and documentation are integrated, with access control, traceability, document retention, and compliance with data protection regulations. Overall, the result is a much more efficient, secure, and organized management.

**Official Response from Jorge Ramírez:**

> Hello Beatriz, thank you very much for such a comprehensive review. That R2 Docuo allows you to centralize processes that previously required several different applications, with workflow automation, access control, traceability, and document retention in compliance with data protection regulations, is exactly the type of result we seek for firms like yours.

Regarding expanding the customization of forms, adding more integrations with third-party applications, and continuing to evolve artificial intelligence functionalities: we will pass this on to the product team as lines for continuous improvement.

Thank you again for trusting R2 Docuo for your organization's document management.

Best regards,

  ### 4. Autonomy and intelligent document management: R2 Docuo is essential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alicia S. | Departamento de calidad, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 15, 2026

**What do you like best about R2 Docuo?**

What I like most about R2 Docuo is the autonomy it provides. Being able to manage and adapt the platform to the organization's needs without constantly relying on third parties is a great advantage and brings a lot of agility to daily work.

Additionally, it has features that make a difference, such as electronic signatures, online forms, field configuration, and especially the dropdown lists related between categories, which allow for the creation of an intelligent, organized, and fully connected document repository.

After almost 10 years as a user and administrator of R2 Docuo, I can say that it has evolved along with our needs and has become an essential tool in my daily life. It not only helps us optimize processes but also facilitates much more efficient and secure document management.

**What do you dislike about R2 Docuo?**

More than aspects I don't like, I believe there are some features that could be incorporated to further improve the user experience:

1. An integrated spell checker in text fields, which would facilitate writing and help avoid errors.
2. A more complete text editor, with formatting options like bold, italics, underline, or lists, both in text fields and forms.
3. The ability to attach multiple documents in a single file-type field without needing to compress them beforehand.
4. Greater integration with "external" communication tools. It would be very useful to be able to reply to received emails directly and have an instant messaging system, similar to the activity tab, but aimed at external accounts. This would facilitate communication during workflows, especially for requesting information, making clarifications, or tracking the status of a task, reducing the need to use statuses.

**What problems is R2 Docuo solving and how is that benefiting you?**

In our case, it prevents heterogeneity in work methods and documentation used, allowing for order, centralization, and standardization.

**Official Response from Jorge Ramírez:**

> Hello Alicia, thank you very much for such a comprehensive review, and especially for sharing almost 10 years of experience as a user and administrator of R2 Docuo.

Seeing how the platform has evolved along with your needs, and that the autonomy in management and adaptation without relying on third parties continues to make a difference in your daily life, means a lot to us.

Regarding the features you propose —integrated spell checker, a more complete text editor, attaching multiple documents without compressing, and greater messaging integration with external contacts—: we are passing them on in detail to the product team. This is exactly the kind of feedback that helps us prioritize real improvements.

Thank you again for trusting R2 Docuo for so many years.

Best regards,

  ### 5. High-level corporate assistant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandra G. | Jefa de sistemas integrados de Calidad, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** April 27, 2017

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about R2 Docuo?**

The way I manage and use workflows to simplify daily procedures has been very useful to me. Things that were once difficult have now become easy and more manageable.

The tool's cross-functionality and flexibility make it essential in the daily routine of any team that wants to streamline their routine.

Additionally, it allows for control and quality of information that aids in decision-making and provides visibility to many less visible processes.

And of course, one of the advantages is the evolution it has undergone over all these years, which has exponentially multiplied the level of the tool and the quality of the processes that can be digitized.

**What do you dislike about R2 Docuo?**

Actually, what I don't like about the program is not having as much time as I would like to fully explore its new features. I think that when repositories are complex and already have a certain size, it would be useful to have a way to incorporate improvements without it being so much work.

**What problems is R2 Docuo solving and how is that benefiting you?**

Right now, Docuo solves 90% of the tasks of all central departments. Being such a flexible tool, there is nothing it cannot handle.

**Official Response from Jorge Ramírez:**

> Hello Alejandra, thank you very much for continuing to trust R2 Docuo and for taking the time to update your review.

The fact that you have been a user for so many years and continue to see evolution in the level of process digitalization says a lot about where we want to continue taking the product.

Regarding the incorporation of improvements in large repositories without it involving much work: I will pass the suggestion on to the team.

Best regards,

  ### 6. R2 Docuo: Automating Document Processes

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carlos D. | Consultor, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** June 30, 2026

**What do you like best about R2 Docuo?**

When you start using R2 Docuo, it takes between 5 to 10 minutes to become an expert in its handling. It is a tool that makes the process of receiving documentation, its control, and tracking simple. It becomes very powerful due to its ease of integrating various workflows and allowing users to have all the necessary information for their work on a single screen.

**What do you dislike about R2 Docuo?**

I think it would be very useful to have an initial Dashboard interface with graphs that represent progress and pending tasks.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo helps eliminate document tracking processes based on spreadsheets, emails, and other tools that are not suitable for simple and complete tracking. It automates the processes by adding automated tasks such as sending emails when an action occurs or a date arrives. Its automatic templates function allows users not to worry about creating letters or reports in each case; the process simply runs normally and the documents are generated automatically.

**Official Response from Jorge Ramírez:**

> Hello Carlos, thank you for the feedback and for the information about the learning curve. Having a new user be able to use the tool in minutes has always been one of our most important goals.

Automating workflows + creating documents from templates + categorization is exactly what makes document management superior to shared folders + spreadsheets + email.

The suggestion for the initial dashboard with progress graphs and pending tasks is noted. We will pass it on to the product team as a proposal for improvement.

Thank you for trusting R2 Docuo and for the feedback, which helps us prioritize real improvements.

Best regards,

  ### 7. A differential tool for structuring and automating processes in the legal department

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elisabet P. | Head of Legal, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** September 07, 2026

**What do you like best about R2 Docuo?**

Its ability to transfer internal processes to the tool and structure them clearly and efficiently, providing traceability, control, and automation. I also highlight the support and consulting team's assistance and the continuous improvement of the tool. The price-quality ratio of the tool is correct.

**What do you dislike about R2 Docuo?**

Like any process management tool, it requires a good prior definition of internal flows to fully exploit its potential, although the consulting-support team facilitates this work. The AI-generated summaries are often not very accurate and require a lot of human review. Perhaps due to the large volume of cases we handle, the tool becomes slow when we manually advance the states of the cases.

**What problems is R2 Docuo solving and how is that benefiting you?**

It resolves the management of the internal process with a correct price-quality ratio for what the tool offers. It solves the lack of order, tracking, and traceability in complex processes with a large volume of cases. It has allowed us to streamline the review of contracts, internal validations, signatures, and internal consultations, improving efficiency, contract, and KPI tracking.

**Official Response from Jorge Ramírez:**

> Hola Elisabet,

Da gusto trabajar con clientes que cuentan lo bueno y lo que falta con el mismo detalle :) 

Tomamos nota de las dos cosas que señalas. La lentitud al avanzar estados manualmente con vuestro volumen de expedientes es un problema de rendimiento concreto, lo transmito al equipo de producto con esa descripción. Sobre los resúmenes de IA: tienes razón en que hoy requieren bastante revisión humana, tenemos planes de actualizar el modelo utilizado para esta funcionalidad porque han mejorado mucho.

Muchas gracias por tu reseña.

  ### 8. Docuo centralizes document management and automates processes with electronic signature

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 16, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about R2 Docuo?**

Docuo has allowed us to centralize document management and digitize key processes within the organization, which has improved traceability, information control, and operational efficiency. I would especially highlight its document management capabilities, process automation, and electronic signature, as they facilitate daily work and reduce manual tasks. Additionally, it is a flexible platform, capable of adapting to the needs of different departments and various use cases.

**What do you dislike about R2 Docuo?**

There are several opportunities for improvement that would bring great value to users:

* Analytics and reporting: providing KPIs on user activity, platform usage, and traceability of access to documentation, facilitating tracking and data-driven decision-making.

* Artificial Intelligence applied to searches: complementing the current capabilities of automatic data extraction with semantic searches over the full content of documents, allowing information to be located using natural language without relying solely on fields or summaries and without the need to apply prior parameters.

* Sharing functionality: expanding the options for sharing documents to allow the sending of multiple documents via download links, similar to how the "Send by email" functionality works. The sharing option currently offers greater configuration and security possibilities, such as access restrictions, password protection, and advanced permission management, but it is only possible if a single document is shared.

* Automatic spell check in text-type fields

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo has helped us to digitize and optimize the document management of the company, reducing the dependence on paper, manual tasks, and information scattered across different tools. The centralization of documentation, along with process automation and electronic signatures, has allowed us to gain efficiency, improve document control, increase traceability, and strengthen compliance with regulatory requirements.

**Official Response from Jorge Ramírez:**

> Thank you for such a complete and detailed review.

That R2 Docuo has allowed you to centralize document management, digitize processes, and reduce paper and manual tasks, with clear improvements in traceability and regulatory compliance, is exactly the result we aim to provide.

Regarding the areas for improvement you mentioned — analytics and usage KPIs, semantic search with AI over the full content of documents, expanding shared sending to multiple documents via link, and a spell checker in text fields — we are conveying each one in detail to the product team.

Since the review was published anonymously, we cannot identify you to discuss these issues with you personally.

Please, get in touch with us by creating a support ticket or sending an email to your assigned consultant to discuss it in detail.

Best regards,

  ### 9. Our application for coordinating projects

**Rating:** 4.5/5.0 stars

**Reviewed by:** Javier B. | Responsable de transformación digital, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 20, 2026

**What do you like best about R2 Docuo?**

What we love most about R2 Docuo is the ease of centralizing, organizing, and locating documentation, as well as the traceability and control it offers over each process.

**What do you dislike about R2 Docuo?**

Overall, we are satisfied with R2 Docuo. As a minor improvement, some functions could be a bit more intuitive for users who are new to the platform.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo allows us to centralize documentation, control its versions, and track processes and approvals. This reduces errors, avoids duplications, facilitates information retrieval, and helps us work more organized and efficiently.

**Official Response from Jorge Ramírez:**

> Hola Javier,

Lo de los usuarios que empiezan es el punto donde más flojea hoy la plataforma, y no te falta razón aunque lo plantees en suave. Hay un rediseño de la interfaz en fase avanzada de desarrollo, orientado justo a mejorar la usabilidad. Estará operativa antes de fin de año.

Que lo llames "nuestra aplicación para coordinar los proyectos" es buena señal. Cuando deja de percibirse como una herramienta de terceros, normalmente es que ya está funcionando.

Muchas gracias por tu reseña.

  ### 10. Very versatile software adaptable to any organization

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valentina B. | Coordinador de calidad, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** September 17, 2026

**What do you like best about R2 Docuo?**

The adaptability and versatility of the software. In the organization where you want to implement it, with process knowledge, it is perfectly moldable.

**What do you dislike about R2 Docuo?**

If I had to suggest an improvement, it would be to offer a plan for large companies that includes process modifications without having to contract support hours. At least, a monthly package of included hours.

**What problems is R2 Docuo solving and how is that benefiting you?**

The main problem that Docuo has solved in our organization is the digitization, traceability, and centralization of documentation.

  ### 11. Remarkably Adaptable for Audits, Documentation and Integrations

**Rating:** 4.5/5.0 stars

**Reviewed by:** Santiago D. | System and Network Administrator, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 13, 2026

**What do you like best about R2 Docuo?**

Their ability to adapt to any type of procedure is remarkable. We've requested everything from audits to documentation and integrations, and in every case, they found a way to do it.

**What do you dislike about R2 Docuo?**

In some cases, there are existing products on the market that don't exist in theirs, which means they have to develop them. I know they are currently working on it to be able to offer products, but until now they've had to develop procedures that already exist in other solutions.

**What problems is R2 Docuo solving and how is that benefiting you?**

Repetitive daily processes help us avoid having to manually enter certain information and allow us to generate reports automatically. The process is intuitive and easy to implement in most cases.

**Official Response from Jorge Ramírez:**

> Hello Santiago, thank you very much for the feedback and for the clear summary of your case: audits, documentation, and integrations covered with a single approach of total adaptation.

Regarding the need to custom-develop functionalities that already exist as closed products in other solutions: this is one of the reasons why we have launched the R2 Docuo Apps, solutions already prepared for immediate use in areas such as Contracts, Invoices, or Offers, which can then be optionally customized.

We continue to expand this catalog, and cases like inspections, installations, and others related to audits are exactly the type of need we will consider for upcoming Apps.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 12. Very easy to use: visual, agile, and with a smooth experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gladys A. | Responsable de administración del grupo, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 12, 2026

**What do you like best about R2 Docuo?**

It is very easy to use: it is visual and agile, and the overall experience is very smooth.

**What do you dislike about R2 Docuo?**

I would like filters to be applied directly on the dashboard, without having to create them each time as needed.

**What problems is R2 Docuo solving and how is that benefiting you?**

In our case, we use it solely for storing contracts and receiving expiration notices. It allows us to have everything centralized in one place and to perform global analyses by area, company, department, and/or supplier. This makes our work much easier when it comes to requesting prices, preparing budgets, or negotiating with suppliers.

**Official Response from Jorge Ramírez:**

> Hola Gladys,

Lo de los filtros del dashboard tratamos de resolverlo con las consultas personalizadas, pero recojo tu feedback y lo paso al equipo de producto tal cual lo describes.

Me llama la atención el uso que hacéis: sólo contratos y vencimientos, pero con análisis cruzado por área, empresa, departamento y proveedor para negociar. Es un caso de uso más afilado de lo que suele verse y explica bien lo que R2 Docuo os aporta.

Muchas gracias por tu reseña.

  ### 13. Intuitive Document Manager with Excellent User and Collaborator Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rubén S. | Founder, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** September 21, 2026

**What do you like best about R2 Docuo?**

It is an intuitive document manager, easy to use and manage with clients. Especially important for us is the management of users and collaborators, which works very well and is above what other market solutions offer.

**What do you dislike about R2 Docuo?**

Not being able to print a multiple selection of documents, having to download them first.

**What problems is R2 Docuo solving and how is that benefiting you?**

It allows the easy and effective exchange of documents with clients and suppliers.

  ### 14. Child psychology practice management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucía B. | Departamento de Adopción Internacional - Prácticas, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 09, 2026

**What do you like best about R2 Docuo?**

As a child psychologist, R2 Docuo allows me to keep track of all my therapy sessions and my patients' payments. It also gives me a clear business overview of how my income is evolving. On top of that, it provides the peace of mind of knowing that all confidential information is stored securely.

**What do you dislike about R2 Docuo?**

Entering the information still takes time, but that's not due to the tool itself. In any case, the value it provides makes the effort well worth it.

**What problems is R2 Docuo solving and how is that benefiting you?**

Comprehensive practice management for child psychology clinics, including appointment scheduling, opportunity management, secure client records, payment tracking, and session management.

**Official Response from Jorge Ramírez:**

> Hello Lucía, thank you very much for the feedback.

Information security is especially important in a field like yours. We continue working to make R2 Docuo more secure and usable every day.

Thank you again for trusting R2 Docuo for the daily operations of your practice.

Best regards,

  ### 15. Adapts to all our needs with intuitive management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan P. | Of, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** September 11, 2026

**What do you like best about R2 Docuo?**

Adapts to all the needs that may arise. It has a multitude of configuration options and its management tool is quite intuitive.

**What do you dislike about R2 Docuo?**

Limitation of functionalities depending on the contracted product

**What problems is R2 Docuo solving and how is that benefiting you?**

It mainly serves me for processing files and managing records. And soon for electronic invoicing. It is also integrated with other external tools that make things easier for us.

**Official Response from Jorge Ramírez:**

> Hola Jonathan,

Sobre la limitación de funcionalidades según el plan contratado tienes razón y desde junio hemos hecho desaparecer el problema: Con el último cambio de precios los planes se unifican en uno solo, "Personalizado", con todas las capacidades disponibles.

Muchas gracias por tu reseña y espero que muy pronto tengáis en marcha la facturación electrónica.

  ### 16. Highly Professional Team That Makes the Process Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Virginia M. | Group Chief Marketing Officer, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google One Tap using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 20, 2026

**What do you like best about R2 Docuo?**

I really love the team involved in this project. They’re highly professional, adapt to my needs, and make the whole process feel easy and straightforward.

**What do you dislike about R2 Docuo?**

My experience with R2 Docuo has been very positive, and so far I haven’t found anything to dislike.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo has been essential for document management, using AI in a responsible way. I also appreciate how transparent and realistic R2 Docuo is when advising about what the AI can and cannot do. Overall, they handle the sales process in a very honorable and respectful manner.

**Official Response from Jorge Ramírez:**

> Hola Virginia, 

Lo que más nos interesa de tu comentario no es el elogio al equipo, sino algo más difícil de conseguir: que percibas realismo al hablar de lo que la IA puede y no puede hacer. En esta categoría hay mucha tendencia a prometer de más, y preferimos que un cliente sepa de antemano dónde están los límites.

Muchas gracias por tu reseña.

  ### 17. Accessible platform that automates management and saves a lot of time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meritxell L. | Product Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 24, 2026

**What do you like best about R2 Docuo?**

The platform is very accessible and automates all management, something that usually takes a lot of time when done with other applications. In my case, this facilitates the process and saves me a lot of work.

**What do you dislike about R2 Docuo?**

Sometimes the notification system is not as personalized as one would like and has some errors.

**What problems is R2 Docuo solving and how is that benefiting you?**

Agility with the team when managing approvals, without having to be dependent on physical signatures.

**Official Response from Jorge Ramírez:**

> Hola Meritxell,

Anotado lo de las notificaciones. Es un área donde hoy hay menos margen de personalización del que debería, y si además te has topado con algún fallo concreto, díselo a tu consultor con el caso: ese tipo de cosas se corrigen rápido cuando se pueden reproducir.

Lo de dejar de perseguir firmas físicas suele ser el cambio que más se nota desde el primer día.

Muchas gracias por tu reseña

  ### 18. R2 Docuo: Easy, Cost-Effective Document Management That Keeps Us Organized

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** August 19, 2026

**What do you like best about R2 Docuo?**

R2 Docuo provides an excellent balance between functionality, storage capacity, and cost. It is easy to use, supports our document management processes effectively, and allows us to keep information organized and accessible. The system meets our operational requirements without unnecessary complexity, making it a valuable tool for our team.

**What do you dislike about R2 Docuo?**

The naming conventions for roles can be confusing, especially the distinction between "collaborators" and "users." Configuration settings are not always easy to find.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo helps us manage technical and operational documentation in a centralized repository. It ensures that users can quickly find the latest approved versions of documents, procedures, and records, reducing the risk of using outdated information.

**Official Response from Jorge Ramírez:**

> Hola,

Te adjunto un enlace al centro de ayuda que explica bien la diferencia entre usuarios y colaboradores, pero entendemos la confusión que causa. Si dos roles no se distinguen por su nombre, el problema es del nombre, no de quien lo lee. Lo transmito al equipol, junto a la dificultad para localizar opciones de configuración.

Que menciones el riesgo de trabajar con versiones desactualizadas como lo que resolvéis dice bastante del tipo de documentación que manejáis.

Al ser anónima la reseña no tenemos forma de identificarte ni de contactarte. Si te apetece, escríbe al equipo de Customer Success para tratar estos temas en detalle.

Muchas gracias por tu reseña.

  ### 19. Gestión de la documentación  y trazabilidad clara y precisa

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mª Luisa Y. | Responsable de Calidad, Medio Ambiente y Gestión Documental, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** This review contains authentic analysis and has been reviewed by our team

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** September 10, 2026

**What do you like best about R2 Docuo?**

La linealidad a la hora de transmitir la información es clara y facilita su comprensión.

**What do you dislike about R2 Docuo?**

Lo que menos me gusta es la poca versatilidad a la hora de introducir alguna modificación.

**What problems is R2 Docuo solving and how is that benefiting you?**

Toda la información queda recopilada, organizada y disponible para que todos los integrantes de una organización o de un proyecto trabajen con la misma información y estén alineados.

**Official Response from Jorge Ramírez:**

> Hola Mª Luisa,

Modificar un flujo ya montado y en marcha es de las cosas que más fricción generan hoy, y es un punto que tenemos identificado. Lo traslado a producto con tu caso como referencia.

Lo de que todo el mundo trabaje con la misma información y alineado en el proceso es, al final, el problema de fondo que resuelve R2 Docuo.

Muchas gracias por tu reseña

  ### 20. Super practical, with attention of 10

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lucia A. | Finance commercial controller, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 13, 2026

**What do you like best about R2 Docuo?**

It's super practical, the service is top-notch, and my colleagues are delighted.

**What do you dislike about R2 Docuo?**

Sometimes I find it a bit complicated to create new templates and manage documents from within, internally. But I think it's more my issue, because it's not something I do every day.

**What problems is R2 Docuo solving and how is that benefiting you?**

Agility above all in terms of contract signing processes and a common archive for everyone with access to Docuo.

**Official Response from Jorge Ramírez:**

> Hola Lucía,

Muchas gracias por tu reseña.

La dificultad que cuentas no es cosa tuya. Si crear una plantilla cuesta cuando no lo haces a diario, el fallo es de la herramienta, no del usuario: eso debería poder hacerse sin acordarse de nada.

Lo tratamos como feedback de usabilidad y lo paso al equipo para tratar de mejorarlo.

Un saludo!

  ### 21. Digitize and streamline processes with greater control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabel P. | Técnico Prevención, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 14, 2026

**What do you like best about R2 Docuo?**

Digitize, streamline, optimize, and gain greater control over processes that were previously done manually or with Excel.

**What do you dislike about R2 Docuo?**

I would like it to be more visual and to offer the possibility of having a dashboard of indicators. I would also appreciate it if the formulas were explained in greater detail, in order to make better use of the tool when managing and taking full advantage of its functionalities.

**What problems is R2 Docuo solving and how is that benefiting you?**

It makes it easier for me to control the processes and know at what point each process is in a centralized way.

**Official Response from Jorge Ramírez:**

> Hello Isabel, thank you very much for the feedback.

That R2 Docuo allows you to digitize and optimize processes that were previously managed manually or in Excel, gaining centralized control over the status of each process, is exactly the result we aim to provide in PRL management.

Regarding a visual dashboard with indicators and a more detailed explanation of the formulas to better utilize the functionalities: we are forwarding both requests to the product team.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 22. Intuitive and organized: centralized and controlled documents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sergio B. | Dpto. de Proyectos, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 03, 2026

**What do you like best about R2 Docuo?**

It is quite intuitive and helps to keep all the information organized and accessible. Additionally, I greatly value the peace of mind knowing that the documents are centralized and well-controlled.

**What do you dislike about R2 Docuo?**

On some occasions, certain searches or processes could be more agile.

**What problems is R2 Docuo solving and how is that benefiting you?**

Help prevent the dispersion of information and make it easier for all documents to be organized in one place. Particularly, it allows me to work more efficiently and have quick access to the information I need when it has to be available for an audit.

**Official Response from Jorge Ramírez:**

> Hello Sergio, thank you very much for the feedback. That R2 Docuo helps you avoid information dispersion and gives you quick access in critical moments like an audit is exactly the result we seek with document centralization.

Regarding the lack of agility in certain searches or processes: Apart from sporadic issues at the infrastructure performance level (which can always occur), we would like to identify the case to be able to review it precisely. If you can, please contact the Customer Success team via support ticket providing details of the affected process or type of search. We are constantly working to optimize R2 Docuo's response times.

Thank you for trusting R2 Docuo for your organization's document management.

Best regards,

  ### 23. Reliable and intuitive document manager, with room for improvement in search functionality

**Rating:** 3.5/5.0 stars

**Reviewed by:** Marian D. | Ingeniero aeronáutico, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 07, 2026

**What do you like best about R2 Docuo?**

It is a reliable, intuitive, and agile manager. Its handling is comfortable and easy to learn. It has many functions that allow you to improve the daily activity of using a document manager.

**What do you dislike about R2 Docuo?**

Perhaps the search for documents is the most cumbersome. The use of dashes, periods, and other characters in the document designations makes the search not so effective.

**What problems is R2 Docuo solving and how is that benefiting you?**

Help our supply chain consult and have the current documentation available in real time

**Official Response from Jorge Ramírez:**

> Hello Marian, thank you for the review. Making technical documentation available to the supply chain and notifying changes to ensure the current version is used is a use case where reliability and immediate access are critical. We are glad that you find the handling intuitive in your daily operations.

Regarding the search for documents with hyphens, periods, or other special characters in the name: we are aware of this limitation and are working on its resolution in upcoming versions.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 24. Versatile, affordable, and with truly efficient support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Xavier P. | Director, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 28, 2026

**What do you like best about R2 Docuo?**

I highlight its versatility, which allows it to be implemented in a multitude of projects. The user fees are reasonable, and the support is truly efficient.

**What do you dislike about R2 Docuo?**

Even though it is a low-code platform, it is advisable to hire consulting and training, because it is difficult to achieve results without help in the implementation.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2 Docuo allows managing documentation efficiently, but above all, it ensures that information is accessible at every stage of work processes.

**Official Response from Jorge Ramírez:**

> Hola Xavier,

Lo que comentas sobre la consultoría es un consejo útil para quien lea la reseña, y coincide con lo que vemos: las implantaciones que arrancan bien acompañadas llegan antes a resultados. 

El low-code quita la barrera técnica y permite una implementación de bajo coste, pero diseñar el 100% del proceso documental sigue siendo un trabajo técnico en el que nuestro equipo puede aportar mucho valor.

Muchas gracias por tu reseña.

  ### 25. Extremely Adaptable — Resolves Everyday Processes with Ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juan Luis C. | Técnico de calidad, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** June 30, 2026

**What do you like best about R2 Docuo?**

The best thing about this software is its adaptability to all types of processes, which allows for resolving countless day-to-day matters.

**What do you dislike about R2 Docuo?**

I think the incident ticketing system should be more fully integrated into the tools. It would also improve the response time for these incidents.

**What problems is R2 Docuo solving and how is that benefiting you?**

Docuo helps solve a wide range of day-to-day problems. We started using it in the Quality Department, and now six or seven other departments are using it.

**Official Response from Jorge Ramírez:**

> Hello Juan Luis, thank you for the feedback.

That R2 Docuo has expanded from Quality to other departments confirms that it works as a cross-functional tool. We are glad to receive that feedback.

Regarding the integration of the incident ticket system with the rest of the tools: it is recorded as a proposal for improvement for the product team.

Best regards and thank you for trusting our software.

  ### 26. Documentation organized in one place with customizable workflows

**Rating:** 4.0/5.0 stars

**Reviewed by:** Irene D. | Encargada de tienda, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 17, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about R2 Docuo?**

The ability to organize all documentation in one place, where you can also customize and create clear workflows.

**What do you dislike about R2 Docuo?**

Some functions require a learning period. I think the interface could also be made somewhat more intuitive.

**What problems is R2 Docuo solving and how is that benefiting you?**

The organization of documentation in an orderly and secure manner. The best for me is traceability; with the reviews, versions...

**Official Response from Jorge Ramírez:**

> Hola Irene,

Muchas gracias por tu reseña. La curva de aprendizaje y la intuitividad de la interfaz son, con diferencia, lo que más nos repiten los usuarios, y llevas razón. Hay una nueva interfaz con la UX renovada en desarrollo, en fase avanzada. No damos fechas públicas, pero es de lo primero que vais a ver.

Lo de la trazabilidad con revisiones y versiones es interesante que lo destaques, porque una vez se conoce se vuelve un indispensable.

Un saludo.

  ### 27. Customizable Repository

**Rating:** 3.5/5.0 stars

**Reviewed by:** José Antonio G. | Ingeniero eléctrico, instrumentación y control, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 20, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about R2 Docuo?**

What I like most about R2DOCUO is the ability to manage your own repository and customise it to suit your needs.

**What do you dislike about R2 Docuo?**

What I like least about R2DOCUO are the JavaScript and SQL formulas provided by the platform, which slow down the repository if used in several fields.

**What problems is R2 Docuo solving and how is that benefiting you?**

R2DOCUO is the perfect platform for organising your customised databases.

**Official Response from Jorge Ramírez:**

> Hola José Antonio,

El impacto en rendimiento de las fórmulas JavaScript y SQL cuando se usan en varios campos es un problema real y bien identificado. Lo traslado a producto con ese detalle, porque afecta justo a quien más partido le saca a la plataforma: el que diseña consultas a bajo nivel.

Si aun no lo has hecho y puedes compartir con tu consultor en qué campos y con qué tipo de fórmulas lo notáis más, nos ayudaría a reproducirlo con precisión.

Un saludo y gracias por tu reseña

  ### 28. Very adaptable for different operations and needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irene R. | Pharmaceutical Affairs Specialist, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 24, 2026

**What do you like best about R2 Docuo?**

I like its ability to adapt to our needs, as it can be used in very diverse operations, from a QMS to an NC management system.

**What do you dislike about R2 Docuo?**

At first, it is somewhat difficult to understand, both to configure and to use. Additionally, some staff still cannot use it 100% autonomously.

**What problems is R2 Docuo solving and how is that benefiting you?**

In our case, as we are a small company, its versatility is of great help to us because it allows us not to have to use multiple programs.

**Official Response from Jorge Ramírez:**

> Hola Irene,

La curva inicial es real y lo reconocemos: hay un rediseño de la interfaz en fase avanzada que ataca justo eso. Pero lo de que parte del personal aún no sea autónomo no se arregla solo con una interfaz nueva. Si os viene bien, plantéaselo a vuestro consultor: a veces una sesión corta enfocada en los perfiles que menos lo usan resuelve más que meses de rodaje.

Montar un QMS y la gestión de no conformidades sobre la misma plataforma es uno de los casos de uso en los que más valor reportan nuestros usuarios.

Muchas gracias por tu reseña.

  ### 29. Lightning-Fast, Helpful Support from the R2Docuo Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Clara S. | Copywriting Manager, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 10, 2026

**What do you like best about R2 Docuo?**

The customer support provided by the R2Docuo team. They guide you throughout the process, respond incredibly fast, and are excellent at resolving issues.

**What do you dislike about R2 Docuo?**

Maybe that I need to work with the desktop version instead the online version for most of the funcionalities.

**What problems is R2 Docuo solving and how is that benefiting you?**

We need to add new fields and organization on several occasions, but they made it possible quickly every single time.

**Official Response from Jorge Ramírez:**

> Hello Clara, thank you very much for the review and for highlighting the work of the Customer Success team. I know that they make each customer's problem their own. I will pass on your feedback to them :).

Regarding the need to rely on the desktop client for certain functionalities instead of the online version: we are passing the suggestion to the product team to evaluate which functions could be expanded in the web version.

Thanks again for trusting R2 Docuo,

  ### 30. Easy to use and with an indispensable internal support team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elena R. | Técnico Deportivo, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 14, 2026

**What do you like best about R2 Docuo?**

How easy it is to use when you already have the foundation made, and the indispensable help that their internal team provides you.

**What do you dislike about R2 Docuo?**

You must work quite a bit before you can rely on a solid foundation for your process management structure in Docuo.

**What problems is R2 Docuo solving and how is that benefiting you?**

In a quick and simple way, you have a very visual document management.

**Official Response from Jorge Ramírez:**

> Hello Elena, thank you very much for the feedback.

That R2 Docuo is easy for you to use once the foundations are laid, and that the internal support team is an indispensable aid in the process, is exactly the support we aim to offer. I will pass on your recognition to the Customer Success team.

Regarding the initial investment necessary to build a solid process management structure: it is a step we take special care with, precisely so that everything functions with the agility and visibility you highlight.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 31. Centralized internal management, easy to use and with access control

**Rating:** 5.0/5.0 stars

**Reviewed by:** Itziar C. | Tecnico de Calidad Operacional, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 01, 2026

**What do you like best about R2 Docuo?**

Possibility of having all internal management in one program, with ease and access control

**What do you dislike about R2 Docuo?**

Nothing, it is an essential program in my daily work.

**What problems is R2 Docuo solving and how is that benefiting you?**

Comprehensive document and process management, which solves all my daily work. It also serves as a repository for processes and documentation for all departments that use the tool.

**Official Response from Jorge Ramírez:**

> Hello Itziar, thank you very much for sharing how you use R2 Docuo as a central repository for processes and documentation between departments.

We continue working to improve the product.

Best regards,

  ### 32. Agile and efficient support. Very powerful tool. Unpleasant interface.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Germán P. | Process Analyst, Enterprise (> 1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 27, 2026

**What do you like best about R2 Docuo?**

The support for incidents is very agile and efficient.

**What do you dislike about R2 Docuo?**

The visual aspect and user interface could be more pleasant.

**What problems is R2 Docuo solving and how is that benefiting you?**

Generation of documents easily and efficiently by maintaining all the information on one platform

**Official Response from Jorge Ramírez:**

> Hola Germán,

Sin rodeos: llevas razón y lo sabemos. La interfaz es mejorable y es la crítica que más recibimos. Hay un rediseño completo de la UX en fase avanzada de desarrollo. Estará disponible anes de fin de año.

Cuando salga la nueva interfaz, me interesará saber si cambia tu impresión.

Un saludo y muchas gracias por tu reseña.

  ### 33. Clear and well-organized documentation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrea M. | Técnico de laboratorio, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 15, 2026

**What do you like best about R2 Docuo?**

The clarity with which the documentation is organized

**What do you dislike about R2 Docuo?**

for the moment everything fits our needs

**What problems is R2 Docuo solving and how is that benefiting you?**

Problems with document management in our company's systems. Get to associate multiple departments and various categories in a single document manager.

**Official Response from Jorge Ramírez:**

> Hello Andrea, thank you for the feedback.

That R2 Docuo allows you to organize documentation clearly and associate various departments and categories in a single document manager is exactly the kind of order we seek.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 34. Clear workflow and documentation organized by states, clients, and incidents

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 19, 2026

**What do you like best about R2 Docuo?**

Having defined a workflow where each milestone can be identified. And the final approval of all incidents. I love having the documentation organized by states and by clients and incidents.

**What do you dislike about R2 Docuo?**

Perhaps the interface is a bit outdated and improvable. And the reports are complicated to make.

**What problems is R2 Docuo solving and how is that benefiting you?**

The order and versioning, fundamental for good documentation.

**Official Response from Jorge Ramírez:**

> Hola,

La mejora del interfaz está en marcha: hay un rediseño completo en fase avanzada que estará operativo antes de fin de año. Eso incluye la pantalla de creación de informes. Rediseñada desde cero. 

Al ser anónima la reseña no podemos identificarte ni escribirte. Si te apetece contarnos qué informes intentabas montar, escríbenos: ese detalle vale más que cualquier suposición nuestra.

Un saludo y muchas gracias por la reseña.

  ### 35. Interactivity that makes daily documentation quick and smooth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** September 04, 2026

**What do you like best about R2 Docuo?**

The interactivity of your platform makes day-to-day documentation work quick and smooth. It's a good investment.

**What do you dislike about R2 Docuo?**

I can't use the activities on mobile

**What problems is R2 Docuo solving and how is that benefiting you?**

The flow for contractual management, which allows me to reduce time and save materials.

**Official Response from Jorge Ramírez:**

> Hola,

Muchas gracias por la reseña. Tomamos nota de los posibles problemas utilizando las actividades desde la App móvil. Es algo que está implementado. Si no funciona en algún dispositivo, por favor comunícalo al equipo de Customer Success para que le echen un vistazo.

Gracias de nuevo por la reseña.

  ### 36. High management and customization of the platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jaime S. | Estudiante en prácticas, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 16, 2026

**What do you like best about R2 Docuo?**

The customization capability of the platform.

**What do you dislike about R2 Docuo?**

It depends a lot on the contracted capacity, which is why the platform's performance varies.

**What problems is R2 Docuo solving and how is that benefiting you?**

The organization, management, and control. Obtaining a broad but precise view of the projects.

**Official Response from Jorge Ramírez:**

> Hello Jaime, thank you very much for the feedback and for highlighting the customization capability of the platform. It is an aspect we take special care of so that R2 Docuo adapts to quality management processes as specific as yours.

Regarding the relationship between contracted capacity and performance: it is a fair point, and we are passing it on to the technical team to continue optimizing that variable in different usage scenarios.

Thank you again for trusting R2 Docuo to gain a broad and precise view of your projects.

Best regards,

  ### 37. Very flexible and adaptable to any document management or project needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rubén J. | Manager, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 01, 2026

**What do you like best about R2 Docuo?**

It is very flexible with the possibility of adapting it to any document management or project needs.

**What do you dislike about R2 Docuo?**

The interface is a bit outdated and not very customizable.

**What problems is R2 Docuo solving and how is that benefiting you?**

Resolve the management of projects and resources, both human and monetary.

**Official Response from Jorge Ramírez:**

> Hello Rubén, thank you very much for the feedback and for highlighting the flexibility of R2 Docuo to adapt to both document management and projects. It is our value proposition and we are glad that it translates into real results for HR management.

Regarding the interface: we are working on a new interface with a renewed and modern UX. We cannot share a date yet, but it is an active development line and your feedback confirms that we are heading in the right direction.

As for customization, we would like to better understand which specific aspects you need to adjust. If you regularly keep in touch with the Customer Success team, share it with them so we can pass it on to the product team.

Thanks again for trusting R2 Docuo.

Best regards,

  ### 38. Very good solution.

**Rating:** 4.5/5.0 stars

**Reviewed by:** julio maximiliano o. | Jefe de Operaciones del Estado Mayor de la Flota, Mid-Market (51-1000 emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 01, 2026

**What do you like best about R2 Docuo?**

Your adaptability to the organization. We have been able to adapt almost 100% of our manual process but automated.

**What do you dislike about R2 Docuo?**

Many updates and the version on MAC is not the same as in the Windows environment.

**What problems is R2 Docuo solving and how is that benefiting you?**

Automate and connect with our ERP

**Official Response from Jorge Ramírez:**

> Hello Julio, thank you for sharing the experience about how R2 Docuo has allowed you to automate manual work. It's the kind of result we seek with the program's adaptability.
Regarding the absence of a desktop version for Mac: it is a real limitation that we are aware of, and I can tell you that we are working on a new version of the R2 Docuo client that will work on macOS. We don't have a date that I can share publicly yet, but it is an active line of development.

As for the frequency of updates, we are aware of the inconvenience it causes. I will pass your feedback to the team so we can take it into account in our operations.

Thank you again for trusting R2 Docuo to connect and automate processes with your ERP.

Best regards,

  ### 39. Easy and intuitive navigation on the platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** September 03, 2026

**What do you like best about R2 Docuo?**

The ease of navigation on the platform

**What do you dislike about R2 Docuo?**

The design might look a bit outdated

**What problems is R2 Docuo solving and how is that benefiting you?**

It is a document management software that solves the problems of file disorganization and paper dependency in companies

**Official Response from Jorge Ramírez:**

> Buenas,

Lo del diseño anticuado es la crítica que más recibimos y está en camino de ser resuelta: hay un rediseño completo de la interfaz en fase avanzada de desarrollo. Estará en marcha antes de fin de año.

Muchas gracias por tu reseña.

  ### 40. DIY tailored to you with the support of a great team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 16, 2026

**What do you like best about R2 Docuo?**

DIY - The power to create and manage your needs to your liking, not adapting to existing applications, and always counting on the support of a great team.

**What do you dislike about R2 Docuo?**

With large volumes of data, it can slow down some loading if you have too much data to display.

**What problems is R2 Docuo solving and how is that benefiting you?**

Effective management of documentation, permits, and traceability of documentation, complying with all security protocols.

**Official Response from Jorge Ramírez:**

> Thank you for the feedback and for highlighting the ability to adapt R2 Docuo to your needs without relying on closed applications, with the support of a good support team.

Regarding the slowdown in loading with large volumes of data: we are passing the details to the product team to review optimization in these scenarios.

Since the review was published anonymously, we cannot identify you to discuss this situation with you.

If you want to contact us, please create a support ticket or write to your assigned consultant today and we will look into the problem with you.

Best regards,

  ### 41. Instant support and continuous help: excellent service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Iker C. | Front Desk Receptionist, Small-Business (50 or fewer emp.)

**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 15, 2026

**What do you like best about R2 Docuo?**

Support and continuous help, instantly. Service.

**What do you dislike about R2 Docuo?**

Nothing, everything perfect, help at all times.

**What problems is R2 Docuo solving and how is that benefiting you?**

CAE, PPE, Training, worker documentation. Legal compliance

**Official Response from Jorge Ramírez:**

> Hello Iker, thank you very much for your feedback.

That R2 Docuo provides you with instant support for the management of CAE, PPE, training, and worker documentation, focusing on legal compliance, is exactly the kind of peace of mind we aim to offer in such critical processes as occupational risk prevention.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 42. Integrates Multiple Processes into One Seamless Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 14, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about R2 Docuo?**

It enables integrating multiple processes into a single solution.

**What do you dislike about R2 Docuo?**

There is room for improvement in communicating enhancements and their implementation within existing deployments.

**What problems is R2 Docuo solving and how is that benefiting you?**

We have gone from managing a large volume of emails and unstructured approval processes to achieving greater visibility, control, and traceability.

**Official Response from Jorge Ramírez:**

> Thank you very much for the feedback.

Since the review was published anonymously, we have no way to identify or contact you on our end.

If you can, please contact us via support ticket or email your assigned consultant to continue this conversation with you.

Best regards,

  ### 43. R2Docuo optimizes your time

**Rating:** 5.0/5.0 stars

**Reviewed by:** alejandro s. | ADMINISTRACIÓN PREVENCION DE RIESGOS LABORALES , Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 15, 2026

At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review.

**What do you like best about R2 Docuo?**

The best thing about R2 is the ability to optimize processes and archive documentation

**What do you dislike about R2 Docuo?**

I'm really very satisfied with R2, I have no complaint about the application, in any case the process of the states

**What problems is R2 Docuo solving and how is that benefiting you?**

It has helped me to be able to make inquiries and optimize the process of searching for workers registered in the system

**Official Response from Jorge Ramírez:**

> Hello Alejandro, thank you very much for the feedback.

That R2 Docuo helps you optimize processes and archive documentation, and specifically to streamline inquiries and the search for workers registered in the system, is exactly the result we seek in PRL management.

If at any time the status process generates any doubt or you want to share more details, do not hesitate to convey it to your account manager — it is always useful for us to better understand the daily life of those who use the tool.

Thanks again for trusting R2 Docuo.

Best regards,

  ### 44. Fácil de usar y muy fluido

**Rating:** 4.0/5.0 stars

**Reviewed by:** Manuel A. | Autónomo profesional, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from English using AI.

**Reviewed Date:** September 04, 2026

**What do you like best about R2 Docuo?**

La facilidad de manejar el programa y su fluidez

**What do you dislike about R2 Docuo?**

Los precios excesivamente alto de las formaciones

**What problems is R2 Docuo solving and how is that benefiting you?**

Me resuelve el  interactuar con mis clientes como colaboradores

**Official Response from Jorge Ramírez:**

> Hola Manuel,

El coste de la formación uno a uno tiene un precio elevado. Queda anotado, aunque no te voy a prometer nada que no pueda confirmar hoy.

Nos alegramos de que puedas mejorar la gestión con tus clientes con R2 Docuo.

Muchas gracias por tu reseña.

  ### 45. Personalized and quick attention throughout the entire process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alejandra L. | Administradora de la empresa, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 18, 2026

**What do you like best about R2 Docuo?**

Personalized attention and quick service throughout the entire process.

**What do you dislike about R2 Docuo?**

There is nothing relevant that has generated a negative opinion.

**What problems is R2 Docuo solving and how is that benefiting you?**

It is our custom ERP to manage the issue of files

**Official Response from Jorge Ramírez:**

> Hola Alejandra,

Que lo describas como vuestro ERP a medida para expedientes dice bastante: no es la etiqueta que usamos nosotros, pero es justo lo que acaba pasando cuando alguien monta sus procesos en R2 Docuo.

Muchas gracias por tu reseña.

  ### 46. Clear visualization and design adaptable to your needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pilar M. | Secretaria, Asistente de Dirección, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 14, 2026

**What do you like best about R2 Docuo?**

The visualization is very clear and simple, and the design adapts to the needs you have.

**What do you dislike about R2 Docuo?**

I can't find anything that deserves a particular review.

**What problems is R2 Docuo solving and how is that benefiting you?**

It resolves the circulation of all documentation received from suppliers for review and approval.

**Official Response from Jorge Ramírez:**

> Hello Pilar, thank you very much for the feedback.

May R2 Docuo help you manage the circulation of all the documentation received from suppliers for review and approval with clarity, with a design that adapts to what you need, is exactly the result we aim to offer.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 47. Helps a Lot with Staying Organized but should be a little more intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gustavo  T. | Food Runner, Mid-Market (51-1000 emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**Reviewed Date:** July 23, 2026

**What do you like best about R2 Docuo?**

It helps a lot into getting things organized

**What do you dislike about R2 Docuo?**

Maybe that the app could be a little more intuitive.

**What problems is R2 Docuo solving and how is that benefiting you?**

Sending messages to all our students at once and also the acknowledgement of receipt is very useful

**Official Response from Jorge Ramírez:**

> Hola Gustavo,

Anotado lo de la intuitividad. Es lo que más nos repiten y está atacado: hay una nueva interfaz en fase avanzada de desarrollo.

El envío masivo con acuse de recibo es de esas funciones poco vistosas que resuelven un problema diario. Me alegra que os esté sirviendo.

Muchas gracias por tu reseña

  ### 48. Simple and aligned with the current directive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcos P. | Gerente, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through Google using a business email account

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 14, 2026

**What do you like best about R2 Docuo?**

Its simplicity and that it complies with the current directive

**What do you dislike about R2 Docuo?**

It would be good if it were more flexible so that it adapts to each business.

**What problems is R2 Docuo solving and how is that benefiting you?**

Solve them all for me

**Official Response from Jorge Ramírez:**

> Hello Marcos, thank you very much for the feedback.

That R2 Docuo is easy for you to use and helps you comply with current regulations is exactly the kind of peace of mind we aim to provide.

Regarding gaining more flexibility to adapt to the particularities of each business: we are passing the suggestion to the product team. We would like to better understand what specific aspect you would like to be able to adjust. Do not hesitate to convey it to the Customer Success team to look into it in detail.

Thank you again for trusting R2 Docuo.

Best regards,

  ### 49. Outstanding customization and adaptation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jesús A. | Administración y Recursos Humanos, Small-Business (50 or fewer emp.)

**Validated Reviewer:** Validated through LinkedIn

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** July 01, 2026

**What do you like best about R2 Docuo?**

Its level of customization and adaptation.

**What do you dislike about R2 Docuo?**

Excessively high prices for any audit or training work.

**What problems is R2 Docuo solving and how is that benefiting you?**

The management and filing of documentation.

**Official Response from Jorge Ramírez:**

> Hello Jesús, thank you very much for your time and the evaluation of R2 Docuo.

We are glad to know that the level of customization and adaptation of R2 Docuo is providing real value to your organization's document management. It is the area in which we invest the most, because we know that each department has different workflows.

We take note of your comment about the consulting and training costs. It is feedback that helps us review how we communicate and structure these additional services, and we will pass it on internally to the relevant team.

Thank you again for trusting our software and taking the time to share your experience.

Best regards

  ### 50. Brilliant business idea and great product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

This reviewer's identity has been verified by our review moderation team. They have asked not to show their 
name, job title, or picture.


**Validated Reviewer:** Validated through a business email account added to their profile

**Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.

**AI Translated:** This review has been translated from Spanish; Castilian using AI.

**Reviewed Date:** August 19, 2026

**What do you like best about R2 Docuo?**

BRILLIANT BUSINESS IDEA, GREAT PRODUCT, BUT THEY MUST ADD MORE SUPPORT TO THE HIGH COSTS

**What do you dislike about R2 Docuo?**

I missed more support during the onboarding process.

**What problems is R2 Docuo solving and how is that benefiting you?**

finally it has not served for the initial idea

**Official Response from Jorge Ramírez:**

> Hola,

Lo del acompañamiento en el alta lo recojo sin matices: es la parte en la que más esfuerzo ponemos y si esa es tu impresión debimos hacerlo mejor. Lo de que finalmente no sirviera para la idea inicial es lo que más me interesaría entender. 

Al ser anónima la reseña no podemos identificarte ni escribirte nosotros. Si quieres contárnoslo, escríbenos: casos así son de donde más podemos aprender.

Un saludo y muchas gracias por la reseña.


## R2 Docuo Discussions
  - [What is R2 Docuo used for?](https://www.g2.com/discussions/what-is-r2-docuo-used-for)

- [View R2 Docuo pricing details and edition comparison](https://www.g2.com/products/r2-docuo/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-29+21%3A55%3A24+-0500&secure%5Bsession_id%5D=60c03292-eae6-4300-bc0a-b6366dd9b4c4&secure%5Btoken%5D=88330ded47f181adba76be926ca5879c2fb8bdca5c321a22189883efda1690bc&format=llm_user)

## R2 Docuo Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps
- Video Support

**Contract Management Platform Features**
- Contract Creation
- Customizable Templates
- Contract Editing
- Contract Attachments
- Contract Collaboration
- Approval Process
- Notifications & Reminders
- Contract Database
- Integrations / APIs
- Reporting & Dashboards
- Government Contracts
- Specialty Contracts
- Alerts/Notifications
- Third-Party Integrations

**Setup**
- Activities
- Flows
- Dependencies
- Notifications
- Calendar Management
- Business Process Automation

**Data Sources**
- Software
- Spreadsheets

**Generation**
- Templates
- Automation
- Branding
- Email Templates
- Alerts/Notifications
- Document Templates
- Customizable Templates

**Contract Creation & Management**
- Contract Creation
- Contract Templates
- Contract Editing
- Contract Attachments

**Data Management**
- Document Identification
- Workflows
- Version Control

**Agentic AI - Enterprise Content Management (ECM)**
- Autonomous Task Execution
- Natural Language Interaction
- Decision Making

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Content Library
- Access Controls/Permissions
- AI Copilot
- Information Governance
- Drag & Drop
- Collaboration Tools
- Reporting/Analytics
- Data Capture and Transfer
- Indexing
- Filtering
- Electronic Signature
- Version Control
- Mobile Access
- Document Storage
- Generative AI
- Approval Process Control
- Single Sign On
- Image Editing
- Customizable Branding
- Search/Filter
- Tagging
- Audit Trail
- Document Review
- Activity Tracking
- Activity Dashboard
- Archiving & Retention
- Secure Data Storage
- Configurable Workflow
- SSL Security
- Alerts/Notifications
- Data Synchronization
- Secure Login
- Content Delivery
- Two-Factor Authentication
- Customizable Templates
- Mobile Capture
- Offline Access
- Templates
- File Sharing

**Collaboration**
- File following
- File Sharing
- Change Tracking / Audit Logs
- Activity Tracking
- Progress Tracking
- Screen Sharing
- Real Time Editing

**Management**
- Updates
- Audit Trail
- Integration

**Collaboration**
- Contract Collaboration
- Approval Process

**Dashboards**
- Resource-based Reports
- Data Visualization and Analysis
- Quality-Based Reports
- Automated Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Administration**
- User and Role Management
- Policies and Controls
- Security
- Calendar Management
- File Management
- Document Management
- Communication Management
- Workflow Management
- Content Management
- Project Management
- Email Management
- Version Control
- Approval Process Control
- SSL Security
- Task Management
- Website Management
- Secure Data Storage

**Delivery**
- Workflow
- Batch
- Compliance Management
- Workflow Management

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Collaboration**
- Change Tracking
- Simultaneous Access
- File Sharing
- Commenting on Documents

**Generative AI**
- AI Text Generation
- Generative AI

**Agentic AI - Contract Management**
- Autonomous Task Execution

**Additional Functionality**
- Reporting/Analytics
- Electronic Signature
- Full Text Search
- Data Import/Export
- CRM
- Audit Management
- Digital Signature
- Contract Drafting
- Activity Tracking
- Customizable Reports
- Sell Side (Customers)
- Task Management
- Renewal Management
- Annotations
- Workflow Management
- Data Extraction
- Audit Trail
- Contract Negotiation
- Drag & Drop
- Document Storage
- Customizable Fields
- AI Redlining
- Version Control
- Completion Tracking
- Contact Management
- Access Controls/Permissions
- AI Copilot
- Document Review
- Customizable Branding
- Configurable Workflow
- Document Management
- Compliance Tracking
- Buy Side (Suppliers)
- Payment Processing

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

**Contract Data**
- Reporting & Dashboards
- Advanced Contract Analytics

**Security**
- Authorization
- QR Code
- Updates on Files

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Image-to-Text
- Generative AI
- Document Generation

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Data Import/Export
- Search/Filter
- Audio/Video Conferencing
- Content Library
- Mobile Access
- Document Templates
- AI Copilot
- @mentions
- Data Synchronization
- Real-Time Notifications
- Prioritization
- Customizable Branding
- Commenting/Notes
- Chat/Messaging
- Configurable Workflow
- Electronic Signature
- Activity Dashboard
- Single Sign On
- Task Planning
- Alerts/Notifications
- Drag & Drop
- Reporting & Statistics
- Two-Factor Authentication
- Encryption
- Access Controls/Permissions
- Collaboration Tools
- Task Scheduling
- Generative AI
- Archiving & Retention
- Content Publishing Options
- Document Classification

**Additional Functionality**
- Drag & Drop
- Template Management
- Approval Process Control
- Customizable Dashboard
- Rules-Based Workflow
- Document Management
- Monitoring
- Progress Tracking
- Workflow Configuration
- Collaboration Tools
- Commenting/Notes
- Task Management
- Forms Management
- No-Code
- Data Import/Export
- Email Management
- Customizable Reports
- Access Controls/Permissions
- Graphical Workflow Editor
- Real-Time Data
- API
- Search/Filter
- AI Copilot
- Mobile Access
- Customizable Fields
- Activity Tracking
- Compliance Tracking
- Role-Based Permissions
- Reporting/Analytics
- Project Workflow
- Activity Dashboard

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Document Generation**
- Autonomous Task Execution

**Additional Functionality**
- Customizable Forms
- Multiple Format Support
- Activity Dashboard
- Activity Tracking
- Drag & Drop
- Digital Signature
- Collaboration Tools
- API
- Search/Filter
- Third-Party Integrations
- Text Editing
- Audit Trail
- Approval Process Control
- Content Management
- Multiple Output Formats
- Offline Access
- Data Import/Export
- Access Controls/Permissions
- Forms Management
- Data Synchronization
- Content Library
- Customizable Fields
- Multi-Language
- Data Storage Management
- Contract Drafting
- Archiving & Retention
- Full Text Search
- Interaction Tracking
- Contract/License Management
- Document Review
- Batch Processing
- Conditional Logic
- Document Management
- Document Storage
- Template Management
- Electronic Signature
- Reporting & Statistics
- Version Control
- AI Copilot
- Workflow Automation

**Agentic AI - Contract Lifecycle Management (CLM)**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**File Management**
- File Type Support
- Metadata
- OCR Scanning
- Versioning
- Collaboration
- Document Assembly
- Form Creation
- Portals and Sites
- Disposition
- Search
- Web Interface
- Mobile Apps

**Workflow**
- Process Automation
- Conditions
- Activities
- Records Management
- Case Management
- Template Management
- Document Management
- Metadata Management
- Content Management
- Workflow Management
- Compliance Management
- Digital Asset Management
- Task Management
- File Management
- Forms Management
- SEO Management
- Audit Management
- Website Management
- User Management

**Platform**
- Internationalization
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration
- APIs

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