# OpenText Documentum Content Management Reviews **Vendor:** OpenText **Category:** [Document Management Software](https://www.g2.com/categories/document-management) **Average Rating:** 3.7/5.0 **Total Reviews:** 57 ## About OpenText Documentum Content Management OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations. ## OpenText Documentum Content Management Pros & Cons **What users like:** - Users value the **granular security and compliance** of OpenText Documentum, ensuring peace of mind in document management. (2 reviews) - Users appreciate the **user-friendly interface** of OpenText Documentum, finding it intuitive and reliable for their needs. (2 reviews) - Users value the **robustness and scalability** of OpenText Documentum, effectively managing vast content in regulated environments. (1 reviews) - Users value the **user-friendly experience** of OpenText Documentum, making it easy to navigate and utilize effectively. (1 reviews) - Users value the **easy collaboration** features of Documentum, enhancing teamwork and efficiency in managing content. (1 reviews) - Features (1 reviews) - Intuitive (1 reviews) - Users value the **granular security and compliance** features of OpenText Documentum, ensuring robust control over document access. (1 reviews) **What users dislike:** - Users find the **high cost** of OpenText Documentum Content Management to be a major drawback, impacting overall satisfaction. (2 reviews) - Users often face a **steep learning curve requiring extensive training** , complicating their experience with Documentum. (2 reviews) - Users find the **complexity** of OpenText Documentum Content Management challenging due to its steep learning curve and complicated operations. (1 reviews) - Users find the **complex workflows** in OpenText Documentum challenging, leading to a difficult learning experience. (1 reviews) - Users find the **cost issues** of OpenText Documentum Content Management to be a significant burden on their budgets. (1 reviews) - Users find the **outdated user interface** challenging, making it less intuitive and necessitating extensive training for navigation. (1 reviews) - Learning Curve (1 reviews) - Users experience **slow performance** during complex searches and accessing large files, resulting in frustration and inefficiency. (1 reviews) ## OpenText Documentum Content Management Reviews ### 1. Powerful, Enterprise-grade Content Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rajat M. | Solutions Architect, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about OpenText Documentum Content Management?** Documentum is a true workhorse for enterprise content management, especially in regulated industries. Three things stand out: Robustness and Scalability: It is incredibly powerful and can handle massive volumes of documents and complex taxonomies without breaking a sweat. Its ability to manage billions of objects is impressive. Granular Security and Compliance: The control over who can see, edit, and approve documents is second to none. The detailed audit trails and version control are essential for compliance and records management, giving us peace of mind. Powerful Workflow Engine: The ability to automate complex, multi-stage business processes is a core strength. We use it to route critical documents for review and approval, which streamlines operations and reduces manual errors. **What do you dislike about OpenText Documentum Content Management?** Outdated User Interface: The user interface feels clunky and is not as intuitive as modern cloud-based solutions. This leads to a steep learning curve for new users and requires significant training. High Cost and Complexity: Documentum is an expensive product, not just in licensing but also in the specialized IT resources required to administer and maintain it. Upgrades can be complex and time-consuming. Slow Performance: At times, especially when performing complex searches or accessing very large files, the system can feel sluggish. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** The primary problem OpenText solves for us is creating a single, secure source of truth for all our critical business documents. Before, our files were scattered across various network drives and systems, leading to version control nightmares and compliance risks. With Opentext, we have centralized document control, which has dramatically improved our operational efficiency. We can enforce consistent business processes through automated workflows, ensuring that all necessary reviews and approvals happen in the correct sequence. This has been hugely beneficial for audit preparedness and has reduced the time it takes to locate and process essential information. ### 2. Powerful and full-featured, but overly complicated to use **Rating:** 4.0/5.0 stars **Reviewed by:** Saint r. | Independent Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2025 **What do you like best about OpenText Documentum Content Management?** The product offers an excellent and user-friendly experience. It is feature-rich and provides strong security and control **What do you dislike about OpenText Documentum Content Management?** The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** It solves the problems of document version control and file-sharing efficiency ### 3. Simple and configurable way to manage documents and content **Rating:** 5.0/5.0 stars **Reviewed by:** Maria Elaine A. | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about OpenText Documentum Content Management?** The content management in Documentum is straightforward and simple. It allows users to configure based on industry and structure it through stakeholder's desired category **What do you dislike about OpenText Documentum Content Management?** The interface and color are the same and cannot be configured. It is used more on the user's folder structure. Also, the organization will have to asses thoroughly the permission access since the ACL applied is inherited by the subfolders. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** There is a bulk of data to be processed daily by the organization. Through Documentum, the ease of managing these documents and content is made available. It can also be applied with a lifecycle to set the document's birth and death. ### 4. Review of Documentum **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about OpenText Documentum Content Management?** The product has evolved for long time, the user experience is quite intutive, and we hardly encounter any issues while useing the application. Wyswyg editor is the best among most of the ECM tools in the market. **What do you dislike about OpenText Documentum Content Management?** Only thing it should have been better is to provide better help content which is contexual and start incorporating AI for the user journeys. Take initiatives to expand the communities and documentation. We find large number of documents and help for other tools like Adobe, Sitecore and Drupal. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We rollout Documentum for enterprises. The content management system is being used by our clients for content authoring and undergoes a review process at different levels across their business units and our client regional marketing leads. It is overall helping by establishing and end to end business process. ### 5. Great product for document mngt **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about OpenText Documentum Content Management?** User friendly and great support for document mngt **What do you dislike about OpenText Documentum Content Management?** No complaints as our biggest challenge is user adoption **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Making sure document are available and retrievable on time ### 6. Documentum **Rating:** 3.5/5.0 stars **Reviewed by:** Sangeetha R. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about OpenText Documentum Content Management?** Capture digitally Store Easy access Security Data protection Data filters Ownership management Privilege General functionality Workflow Interface Group access control **What do you dislike about OpenText Documentum Content Management?** User interface needs to be improved. Icons are way too small. Menu bar with some explanation would be of great help. Internal sharing and database access needs to be flexible **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Various digital capture Data storage Data protection Data access in a protective way Approval of documents in a workflow manager with various stage Life cycle management is enabled ### 7. It is a stable and scalable platform that can generate a significant ROI in productivity and agility **Rating:** 4.0/5.0 stars **Reviewed by:** Pascual G. | IT Project Manager at Maxia Latam, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2022 **What do you like best about OpenText Documentum Content Management?** Integration with the users' desktop. As well as speed and simplicity in use. On the other hand, being very interactive, adoption is simple. This offers great competitiveness with other existing tools. **What do you dislike about OpenText Documentum Content Management?** In reality, the tool offers many, many functionalities, so what it could really contribute is in terms of the necessary investment that must be made for its implementation. **Recommendations to others considering OpenText Documentum Content Management:** Basically, to implement Documentun, as we had the opportunity to do in 2005 at EDELCA (Caroni electrification, later called CORPOELEC), for a company with more than 7,000 workers and three hydroelectric dams, it was necessary to carry out a significant preparation process. On that occasion, we used the partner Xerox, who supported us in collecting the information that was required for the survey of workflows. That is why a planning phase is very important and the larger the company, the more important it is to prepare for that implementation. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** By having the electronic document available and online we can save significantly on efficiency, in fact it is said that we are effective to the extent that we can have the documents less than two meters away. ### 8. Good but expensive **Rating:** 3.0/5.0 stars **Reviewed by:** Jyotsna p. | Fund Accounting Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about OpenText Documentum Content Management?** It's easy to use, and easily available and it's easy to manage the documents with the help of this tool. The best part is you can add as many tags as you want in order to differentiate your important documents from the less important ones. **What do you dislike about OpenText Documentum Content Management?** I felt it is too expensive and if an individual user wants to use it then they probably can't also with same services there are other tools available in the market which are comparatively reasonable so why would someone purchase this! **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** I use this tool for managing my personal documents as it's easy to recover it from this tool and sort it because of the different tagging option available. I don't need to keep on worrying about finding the documents. ### 9. Good product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about OpenText Documentum Content Management?** We tried this out to sort all the documentation. Overall a great CMS system to sort our messy files on google docs. It is hard to find a good product these days. A lot of features... more than we needed for our workflows. We really needed a central hub for securely storing content and organize biz processes and flows. **What do you dislike about OpenText Documentum Content Management?** We opted out since the pricing was out of range and we were tight on finances in a mini team. The look of the product is a bit bland, but it does the basics that we need. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** This product helped with collective collaboration. We saved hundreds of hours through not having to sort from goggle docs important and updated workflows and massive amount of web content. We reduced our risks and helped everyone work faster. ### 10. Documentum- single solution for your storage issues **Rating:** 4.0/5.0 stars **Reviewed by:** Ravi S. | Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2022 **What do you like best about OpenText Documentum Content Management?** Metadata is and dql is beauty of documentum , dfc libraries which used to in composer makes life much easier ,acls and workflow and other higher documentum features makes it better thn its competitors **What do you dislike about OpenText Documentum Content Management?** Documentum has limited compatibility with Gui, making space for other tools **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** I used it for solving my centerra storage issue ### 11. Good app **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjana S. | Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about OpenText Documentum Content Management?** The best app to store the important documents, and then restore them whenever needed to any device. **What do you dislike about OpenText Documentum Content Management?** I feel it is a bit complicated and it took me a lot of time initially to understand the app and all features. And this I ended up wasting a lot of time reading about it. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** I store my personal documents related to my education, my personal work/business. What I liked best about it that once you know how to store and add tags, your life is sorted. ### 12. It's a pretty useful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Sharib T. | Service Management Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2022 **What do you like best about OpenText Documentum Content Management?** The admin tools are easy to use and controls over the properties of a particular file or folder are particularly decent **What do you dislike about OpenText Documentum Content Management?** The UI could improve. User interaction could be more vibrant. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Helps in creating hassle free repositories and managing them with ease. I can easily upload content and decide access privileges for other users. ### 13. Recommendation to friends **Rating:** 4.5/5.0 stars **Reviewed by:** Anirudha.V. P. | Senior Analyst / Software Engineer , Enterprise (> 1000 emp.) **Reviewed Date:** May 10, 2022 **What do you like best about OpenText Documentum Content Management?** Data security, retrieval of data anytime **What do you dislike about OpenText Documentum Content Management?** Performance is the area where it has to improve **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Customer support, ### 14. Nice Content Management Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about OpenText Documentum Content Management?** The best thing about it is that it is a single-stop shop for managing your content. If properly managed, a user can use it for well-defined lifecycle management of the documents and content. **What do you dislike about OpenText Documentum Content Management?** It is a licensed product. So it might be expensive for some organizations. **Recommendations to others considering OpenText Documentum Content Management:** It is a great tool. Other than the licensing cost, it is beneficial. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We were using Documentum to manage our content. We used to store documents, create a lifecycle for records and also verify the documents. ### 15. It was very efficient and very reliable for Open Text **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about OpenText Documentum Content Management?** What I likethe best is that We we're able to write down our documents effectively **What do you dislike about OpenText Documentum Content Management?** The Web app close down in times of Idle but i think that's normal for now **Recommendations to others considering OpenText Documentum Content Management:** Open Text is a great web app to use **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** The Team keeps on updating it so we can have a better process in OpenText ### 16. Excellent choice to organize and digitalize your archives. **Rating:** 4.5/5.0 stars **Reviewed by:** Manolis K. | Assistant Accountant, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2020 **What do you like best about OpenText Documentum Content Management?** User-friendly program, easy to store your files and to organize them in such a way to be easily found afterwards. I have been in many companies during my career and it is the best solution I have used for managing documents. **What do you dislike about OpenText Documentum Content Management?** I would say it needs an extra effort at the beginning to feel familiar with the program. Other than that it is very simple and there are no drawbacks. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** One of the biggest problems for most organization, which is the proper storage of documents and archives. Documentum helps to have everything in order and easily accessible for the appropriate people. Additionally, digitalization of physical documents frees up space on your office and with this program is a simple task. ### 17. Great storage - could use a faster interface **Rating:** 3.5/5.0 stars **Reviewed by:** Jaimee K. | Policy and Communications Intern , Non-Profit Organization Management, Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2019 **What do you like best about OpenText Documentum Content Management?** Documentum is great for easily uploading files into a single storage file. There are so many tags you can put on each file so that they are easy to find later. You can search and store by date, time, file name, student information, etc. The best part is being able to sort through information based on different tags. It is also great that we are able to work from so many different computers and administrators using this. It makes it highly collaborative. **What do you dislike about OpenText Documentum Content Management?** The interface could be faster and more modern. Like I said, you can store and search a lot, but it takes quite awhile. It also isn't the fastest in uploading files so something faster might make it more efficient. Thus, if I were able to offer any advice on how Documentum could get better it would be by making a faster and more modern looking interface which would also help it in competing with other products. Another thing is that it would be nice to be able to edit documents within the system and keep the previous documents, similar to how Dropbox works. Lastly, I'm not sure if my organization just does not have the best scanners at the moment, but having an interface that is able to pull a lot of the information for tagging right off of the scanned paper would save a lot of administrative time. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** I use Documentum as a part of a student advising office. We are able to store thousands of files by student name so they are all in one place. We are able to keep the files confidential which is another plus. When an advisor needs something found in a student file, they have all of the information in one place which makes problem solving and understanding a student's situation very easily. ### 18. A good enterprise solution for content management. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about OpenText Documentum Content Management?** Great scalability for document management and storage among many users **What do you dislike about OpenText Documentum Content Management?** It’s become a little outdated compared to other options out there **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Document storage and management ### 19. Once a great, prescient product for Content Management... **Rating:** 3.0/5.0 stars **Reviewed by:** Chris M. | Sr. Business Analyst, Biotechnology, Enterprise (> 1000 emp.) **Reviewed Date:** November 10, 2018 **What do you like best about OpenText Documentum Content Management?** Back in the day, from the early 2000s-2013 Documentum was the cat's meow and grew and grew, with tentacles crossing over into many other related areas such as Records Management, Lifecycle Management, Compliance, and on and on. Unfortunately, the product was expensive and support was mostly provided by the community itself, with little books or education material available except threw official channels. Coupled with expensive licensing and products that were released with many defects and bugs left a bad taste in the mouths of businesses and developers alike. Cheaper in-house enterprise competitors like SharePoint started encroaching, as did FileNet, OpenText, and Open Source product (alfresco, joomla). Workflow engine was very powerful. **What do you dislike about OpenText Documentum Content Management?** Licensing costs and bad support, software that had quality issues. **Recommendations to others considering OpenText Documentum Content Management:** Documentum is now OpenText. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Content management and records management, workflow. ### 20. Solution Manager maximizing document control **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** June 12, 2019 **What do you like best about OpenText Documentum Content Management?** Customization. You can set a standard to implement globally **What do you dislike about OpenText Documentum Content Management?** Control - design control where admin can change document folder structures **Recommendations to others considering OpenText Documentum Content Management:** Stay true to your document management standards before creating system **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Document management linking to equipment data management ### 21. Overall easy to use, across the office **Rating:** 4.0/5.0 stars **Reviewed by:** Dante H. | Office Assistant, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2018 **What do you like best about OpenText Documentum Content Management?** The architecture means easy implementation of new packages for users who don’t directly deal with technical and financial aspects of licensing too. Makes it easy to use in particularly large offices, and at minimal cost. **What do you dislike about OpenText Documentum Content Management?** The actual process of dealing with licenses requires a big deal of technical knowledge. Also little comparisons between different produces. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Cloud licensing. Cross-office simultaneous upgrading took very little time. ### 22. Difficult to get used to operating, seems to be outdated **Rating:** 3.5/5.0 stars **Reviewed by:** Laura G. | Registered Nurse, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2018 **What do you like best about OpenText Documentum Content Management?** Multiple versions of the document make it easier to envision options **What do you dislike about OpenText Documentum Content Management?** Outdated interface, but operation begins to run smooth once familiar with it **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Cleaning up file sharing ### 23. Documentum - stable and advanced ECM system **Rating:** 4.5/5.0 stars **Reviewed by:** Indars S. | Documentum Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2017 **What do you like best about OpenText Documentum Content Management?** Documentum is stable and advanced ECM system if advanced functionality is what is required for a company. It has lots of entry point for customization and configurations, integrates nicely with many other OpenText and business solutions. Has best in class search engine - xPlore. Search engine and its performance if sometimes noted by companies why it has won over Documentum vs its fierce competitors. Repository is very stable and not support intensive. **What do you dislike about OpenText Documentum Content Management?** Expences. Documentum costs a lot of money, support and administration adds up nicely and hence many companies are constantly looking for replacements - something that has maybe less functionality but costs substantially less. Some are tied to Documentum because of regulated industries etc. but expence and UI are the main factors that makes this solution little less appealing. **Recommendations to others considering OpenText Documentum Content Management:** Resources who will support it and enhance, if needed. Documentum is niche skill and not many quality talent available at all locations, and if there are they, administration and support gets expensive fast. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Usually Documentum performs best in regulated industries, where companies have to keep records/trade secrets/financials as regulated by their industry governing agencies, authoring sensitive content and require multiple users to work on it until documents get approved. Documentum also solves transactional case management issues with one of the best solutions in its class. ### 24. Great Document Storage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2018 **What do you like best about OpenText Documentum Content Management?** I like how it allows long, lasting storage and safety for important documents. **What do you dislike about OpenText Documentum Content Management?** I dislike how difficult it is to categorize your documents, as you cannot input a field without first adding the field as a "descriptor" option. I also dislike how you cannot easily search for a key word for accurate results and an easy find of the document when you don't know what it is filed under. **Recommendations to others considering OpenText Documentum Content Management:** Ensure that you learn the process of adding new categories and "descriptors" so you can accurately sort documents and information. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** The ability to store all documents in one place. This is beneficial to the business by allowing multiple users and employees access to the same documents and information in real time. ### 25. Documentum Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2017 **What do you like best about OpenText Documentum Content Management?** I like that Documentum is password protected and the fact that it has built-in functions that allow the user to store commonly-used folders for easy access (via the 'My Favorites' button) as well as the internal Documentum search function. **What do you dislike about OpenText Documentum Content Management?** I The Documentum version I used did not have needed features for robust document lifecycle management. There was no mechanism for defining different lifecycle phases based on our requirements. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We needed to ensure our employees will always retrieve the latest version for a spec or procedure. We also wanted to have a good history of version changes where it was easy to retrieve any old document version. We were able to eliminate any confusion or mistake regarding what document version to use in the company and in our contract manufacturers. We were able to easily show what version of spec or procedure was used in past product productions as well as provide the old version. ### 26. Use documentum to store all the versions of documents **Rating:** 5.0/5.0 stars **Reviewed by:** Jagriti N. | Software Engineer III, Law Enforcement, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about OpenText Documentum Content Management?** We can view of the versions of documents saved on documentum. We can retrieve all the attributes and their values. **What do you dislike about OpenText Documentum Content Management?** user management is not easy. Difficult to mimic a user groups and settings on others **Recommendations to others considering OpenText Documentum Content Management:** Yes it’s a good repository for saving documents and dat **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Use this repository to store legislative documents ### 27. Great Data Storage **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2018 **What do you like best about OpenText Documentum Content Management?** The ease to full text search metadata we are looking for, and the ability to export data. **What do you dislike about OpenText Documentum Content Management?** The length of time that it takes to pull large searches up. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We are eliminating some long term storage expense because of documentum. ### 28. A good idea that needs a lot of work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2017 **What do you like best about OpenText Documentum Content Management?** The fact that you can create contracts and upload documents to a central location and provide access to specific users or user groups. **What do you dislike about OpenText Documentum Content Management?** How long it takes to create or upload anything in this system. It is super slow and it requires too many steps to do any of this. **Recommendations to others considering OpenText Documentum Content Management:** Make sure you look at other options before going with Documentum. This application has been the a leader in the document management system circle, but I believe there are others out there that could offer the same functionality with a more efficient interface. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** It is serving as a secure storage for contracts and contract documentation for the agency I work for. ### 29. Great for storing files **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2018 **What do you like best about OpenText Documentum Content Management?** I like how organized and secure the application is **What do you dislike about OpenText Documentum Content Management?** I hate that it runs slow sometimes but other than that it is good **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** It helps store employee files ### 30. Documentum User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Beneva W. | Product Data Control Manager, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2016 **What do you like best about OpenText Documentum Content Management?** 1. Allows different versions of the document to co-exist. Each version has a Comment field where you can explain the delta between the old version and new version. 2. Provides various security access so administrator can define what a user can access and not access. 3. Easy to use. 4. Provides workflow for document approvals. **What do you dislike about OpenText Documentum Content Management?** The Documentum version I used did not have needed features for robust document lifecycle management. There was no mechanism for defining different lifecycle phases based on our requirements. **Recommendations to others considering OpenText Documentum Content Management:** I consider a PLM tool like Agile and Arena to be better than Documentum when it comes to managing documents. However, if a PLM tool is out of the question, I do not know of any better out-of-the-box tool than Documentum when it comes to managing documents. There are other tools with more functionalities than Documentum but these can be more expensive and may require extensive customization. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We needed to ensure our employees will always retrieve the latest version for a spec or procedure. We also wanted to have a good history of version changes where it was easy to retrieve any old document version. We were able to eliminate any confusion or mistake regarding what document version to use in the company and in our contract manufacturers. We were able to easily show what version of spec or procedure was used in past product productions as well as provide the old version. ### 31. EMC Documentum review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 20, 2016 **What do you like best about OpenText Documentum Content Management?** A highly configurable system ; it integrates really well with many interfaces across the enterprise. It has wide support for a vast array of information asset types, It provides a fairly dull but simple user interface for asset access and archival. Its fairly easy to learn and use ,once you get the hang of it. **What do you dislike about OpenText Documentum Content Management?** Maintenance and upgrade costs will be likely high and upgrades will take time. You will find very few people who are knowledgeable on this Tool and not many want to learn same. I would say this tool has very Poor Customer Support since may of the organizations still continue with older versions as licensing is costly and the older versions lose support quite quickly. **Recommendations to others considering OpenText Documentum Content Management:** This Software is very powerful and can most of your record management and documentation needs. Once implemented it can act as a one stop solution However it also comes with high maintenance costs and scarce skilled labor and if your IT budget has restrictions on keeping up with upgrades, you should find more cheaper solutions **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** The Client had this tool mainly for their record management and documentation needs The work majorly involved getting it up to date with the new organization asset changes. The project took about 6 months of work; ### 32. Documentum **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2016 **What do you like best about OpenText Documentum Content Management?** EMC Documentum appeals to small and medium size companies on-premise, online, and also mobile solutions in many industries. **What do you dislike about OpenText Documentum Content Management?** Many times training is short and confusing, many problems with utilizing certain systems. Not always user friendly. **Recommendations to others considering OpenText Documentum Content Management:** In my industry I would recommend this as a superior document storage and transfer of document system. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** My position is to manage and input content into the (ECM) platform. Manage the entire information lifecycle with security and control for duties I am responsible for. ### 33. ECM Documentum **Rating:** 4.0/5.0 stars **Reviewed by:** walter g. | Subgerente de Sistemas, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2016 **What do you like best about OpenText Documentum Content Management?** A document management platform and not just a product. In addition to having industry-specific verticals **What do you dislike about OpenText Documentum Content Management?** Complex, especially for companies without a process culture **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Collaboration, searching, digitization, archiving, and classification of documents ### 34. Documentum **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** June 03, 2016 **What do you like best about OpenText Documentum Content Management?** It is very flexible and easy to customize **What do you dislike about OpenText Documentum Content Management?** The plug in gives users a hard time depending on the servers that they're associated with. **Recommendations to others considering OpenText Documentum Content Management:** Yes - Especially if it is a small project. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** It's very user friendly and easy to deploy. ### 35. Full-Featured Capabilities for large enterprise **Rating:** 1.5/5.0 stars **Reviewed by:** Marsha G. | Team Leader, Web and Document Management, Government Administration, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2015 **What do you like best about OpenText Documentum Content Management?** 1. Documentum really does offer every feature you could possibly want in a document management system and a very high level of configurability. 2. EMC also offers digitization solutions (Captiva) that are pretty well integrated with Documentum along with workflow and case management solutions (xCP) for end-to-end solutions. 3. The basic Windows-like interface of Webtop and D2 was fairly easy for users to learn. **What do you dislike about OpenText Documentum Content Management?** In no particular order -- 1. Licensing: EMC licensing for Documentum and associated products is confusing and difficult to manage. Everything is licensed separately and maintenance for new licenses begins on date of purchase unless you pay extra to have it "co-termed" with your other licenses. Licensing models and product numbers change with some regularity. Even EMC couldn't always figure out what licenses we had. 2. Staffing: We had a difficult time finding people with Documentum experience, and they were very expensive. I don't know whether it's because of the developers we ended up with or the constraints of the software, but the products we presented to users were not well-accepted. Employees overwhelmingly declared them clunky and difficult to use. 3. Java support and plug-ins: Some Documentum functionality is dependent on Java. The number of Java updates released now is probably an issue for any software dependent on Java, and it is certainly true of Documentum. It has been such a big problem for us that we are giving up the Java-dependent functionality so we can avoid the associated Java version problems. There are also some required plug-ins that have been a problem because we lock down administrator privilege on employee PCs so helpdesk support is required if there is a problem with the plug-in and we have found that to be problematic to troubleshoot. **Recommendations to others considering OpenText Documentum Content Management:** Make sure your implementors and administrators have Documentum experience. Ask them to show you an example of a successful Documentum project they completed. Would a similar interface work for your users? How flexible is it in accommodating changes or deviations? Ask them to show you a search of a repository similar in size to yours. Look for flexibility there too if you will need it. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We were trying to reduce paper, better manage documents (especially versions), support collaboration, and improve access to documents. Our project started in 2008. Since then, we have added Google Docs to our enterprise software and most collaboration activity has moved there. We still have a need for full-featured document management beyond that, integrated with other business activities, but have decided to do so using a different platform. One of the biggest benefits for us has simply been the lessons learned - we did a lot of things wrong. One of the areas where I think EMC could improve and provide better benefit to customers is to provide more information and guidance on the "soft" side of Documentum implementation. ### 36. One of the best Enterprise Content Management System **Rating:** 4.0/5.0 stars **Reviewed by:** Ankur K. | VP Cloud Architecture | Sales & Marketing Tech | Marketing Analytics 🔀, Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2015 **What do you like best about OpenText Documentum Content Management?** The EMC Documentum Records Management solutions help you comply with the record keeping requirements of regulations and leverage uniform policies across all formats, including both physical and electronic records.Allowing collaboration between Documentum and other platforms, enabling users to work within their own system environment, thus ensuring a seamless review process. **What do you dislike about OpenText Documentum Content Management?** Not easy for use for new end user like other CMS such as Sharepoint etc. Also, bit dull in look and feel which may be just my opinion.While Documentum offers a wide variety of features and modules, not all of them are operable out of the box and require support from Sis to implement them. Compare that to the Oracle WebCenter suite of products, which work in concert with each other right after a standard install, and it is easy to see potential cost savings for customers that have been struggling with their Documentum implementations. **Recommendations to others considering OpenText Documentum Content Management:** Lack of a published roadmap for the Documentum product line so long term vision need to carefully planned. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** EMC Documentum Records Management solutions can be used in multiple situations from transparently managing the lifecycle of large volumes of corporate information, to managing specific sets of formal records, to managing physical records with the same policies as electronic records to managing multiple repositories with a single set of policies. We use Documentum across the company as it maintains document confidentiality and it makes it far quicker for authors to collate and reconcile comments, saving us all so much time. ### 37. Documentum Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Suvro B. | BPM Consultant, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2015 **What do you like best about OpenText Documentum Content Management?** EMC Documentum delivers powerful content management and has evolved into an essential element in the mix of business critical services found in many large organizations. These organizations face significant challenges when it comes to day-to-day management and monitoring of the EMC Documentum environment: increasingly complex configurations that lead to exponential growth of content and docbases, and the integration of new organizations make it harder to assure system performance and availability performance degradation and faults in indexing services and other applications affect end-user performance and experience work flow and job failures go undetected as a consequence of complex distributed environments **What do you dislike about OpenText Documentum Content Management?** With current trends for companies to consolidate their infrastructures, minimize applications and gain greater efficiency through “Out-of-the-box” integration products, Documentum customers are faced with the fact that their implementations will not meet these demands. Costs associated with maintaining, let alone upgrading, Documentum are causing more and more companies to re-evaluate their applications. This, along with other factors, may very well be a reason for Documentum’s downturn. I believe Product setup/maintenance/upgrade cost is very expensive for Documentum and EMC used to launch higher version of the product within small tenure, also sometime EMC forces origination to upgrade to latest version which is eventually very expensive and moreover difficult for business user to understand new outlook and functionality of the application frequently. Moreover EMC is not providing older version ( might be sometime 2-3 years old) product support. I think this is one of the strongest reason of downturn of Documentum in ECM market **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Some document and records management projects are large and complex enough to merit a complicated platform like Documentum. But for some time now, this has constituted just one use-case among the seven major document management scenarios that serve as evaluation criteria in our research. To be sure, Documentum isn't dying. EMC has slowly but regularly upgraded the core Documentum platform, most recently at the end of 2012. Whatever the platform has lacked in innovation, EMC can at least point to long-term continuity. EMC has also made some small but nifty acquisitions on the side. But how much is Documentum really living? In recent years some EMC integration partners have jumped ship. You can understand why. Knowing Documentum Query Language (DQL) is kind of like knowing COBOL: you can make a good living....keeping legacy implementations alive. As a customer, you should consider EMC-Documentum if your document and records management needs will require a highly customized solution. For example, if your document store numbers into the millions of files, or you need to develop highly specific, bespoke user interfaces. Even then, a savvy buyer will perform extra diligence to ensure that a simpler and more open platform won't suffice. Documentum has WCM,Asset Management,Record Management,Annotation,Content Transformation and BPM capabilities which in turn makes this product more popular to certain business line ### 38. Strong product at its core **Rating:** 3.5/5.0 stars **Reviewed by:** Raj K G. | DMS Architect, Logistics and Supply Chain, Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2015 **What do you like best about OpenText Documentum Content Management?** Content Server - The core engine of Documentum which is very comprehensive, robust and scalable with its object model and API framework. Very stable and can be easily integrated with other products and applications available in the market. The product has one of the best support in its class. areas of improvement include - pricing, engineering, QA **What do you dislike about OpenText Documentum Content Management?** Pricing - I feel EMC should get innovative with pricing proactively rather then reactively. Engineering - The products need to be tested better in their labs. Bugs are quite prevalent especially with products that are acquired and integrated. **Recommendations to others considering OpenText Documentum Content Management:** A good product to consider if you can negotiate a good pricing and package. ensure you talk to 3 - 4 customers on the reference program (e-studio) to ensure the product(s) you are buying are meeting their expectation **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Hosting a ECM platform for Logistics related documentation that needs sharing across various branches in the world. Business process automation using workflows to reduce manual and mundane tasks Archiving and retention needs ### 39. Documentum does the job **Rating:** 2.5/5.0 stars **Reviewed by:** Michael N. | Product Manager - Enterprise, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2015 **What do you like best about OpenText Documentum Content Management?** Customizable DCM with advanced features and enterprise level support **What do you dislike about OpenText Documentum Content Management?** Product Updates are not up to par to the latest technological advances in the market, lagging versus the Cloud based DCM's **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Enterprise document management, solving for retention and regulatory purposes. ### 40. Robust solution comes for a price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2015 **What do you like best about OpenText Documentum Content Management?** Documentum's Object Hierarchy and Business objects framework is ROCK solid. This architecture is so robust that they did not have to change it for over one and half decade. Even the web services framework DFS, Restful, D2FS D2 everything is built on top of that. Once You have mastered BOF and Object model technically you are the king. Using the restful services, it is easy to build a custom UI. Records management, Compliance manager are robust solution. **What do you dislike about OpenText Documentum Content Management?** Since Documentum was acquired by EMC, it was a downhill ride from the peak. WDK was not updated in D6X. Centerstage was not successful, DFS was not complete. Licensing was cumbersome and continues to be still. D2 and xCP 2 injected some fresh blood but still licensing is playing spoilsport. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We are proving womb to tomb Content Management solutions for Government Agencies. ### 41. Enterprise Content Management System: Large Scale System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2014 **What do you like best about OpenText Documentum Content Management?** Documentum is an enterprise grade system and can cater a company needs to manage vast set of information starting from Documents, records, image, to multimedia. It has very strong integration interfaces with other enterprise systems. It do have one of industry best workflow system. **What do you dislike about OpenText Documentum Content Management?** Documentum went too far ahead to provide branch office and distributed services. It allows so much of customization and extensions by customers that upgrade becomes a expensive affair. **Recommendations to others considering OpenText Documentum Content Management:** Documentum is not best for the Web Content management. But its one of top two products for record and content management. For small scale implementation don't use that it just too huge for small use case. For larger implementation this is a perfect choice. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** I have been working for services company and worked at various clients in different industry sectors implementing Documentum, it very vast, reliable and easy customization for every special need. ### 42. Find an alternative, if you can. **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew B. | Vice President - Configuration, Change and Release Management., Investment Management, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2014 **What do you like best about OpenText Documentum Content Management?** I am not really certain if there is anything at all about this application that I liked. It is compliance-approved by the government agencies, which frequently makes it a software of choice for compliance purposes. **What do you dislike about OpenText Documentum Content Management?** Hands down, this has to be the worst software I've worked with in my 17 years in IT. If you are looking for "configure and forget" package, this is not the one for you. Frequent breaks, cludgy and graphically outdated interface, constant need to hand-tune. This software was an incredible struggle to set up, build, configure, and maintain. If there is any alternative out there, I would use that, instead of Documentum. If you plan to implement Documentum in your environment, make sure you have a budget for an experienced full-time administrator, and a senior full-time Documentum programmer. The upgrades are non-trivial, and testing an upgrade will be a major project. All your Documentum applications will need to be recompiled, and likely, re-coded and regression-tested when you upgrade. It is not uncommon to see organizations with 5-7 year-old version in production because of extremely difficult upgrade path. **Recommendations to others considering OpenText Documentum Content Management:** Replace it with a more robust and usable platform. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** This app was implemented for document retention, and PO approvals workflow. In retrospect, for the effort, license cost, administration and programming consultancy and in-house costs, I am absolutely certain we could and should have written our own in-house apps, or bought alternatives at half the price and effort. ### 43. Strong capabilities with high scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Rahul R. | Document Management Specialist, Oil & Energy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2015 **What do you like best about OpenText Documentum Content Management?** 1. Robust architecture 2. Dedicated functionality components 3. Highly scalable 4. Performance 5. Good support team **What do you dislike about OpenText Documentum Content Management?** 1. They should invest in a brining out a good portal solution to their already good product **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** I have worked for Pharma, Oil and Gas and Finance and delivered this product. Its phenomenal ### 44. Quick and Easy Access! **Rating:** 4.0/5.0 stars **Reviewed by:** Danielle B. | Senior Review Chemist, Pharmaceuticals, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2014 **What do you like best about OpenText Documentum Content Management?** Wonderful way to access many documents! Search function is extremely useful **What do you dislike about OpenText Documentum Content Management?** System sometimes runs slow Needs updated in browser frequently Search function needs more options than just using "Starts with" - should be able to be searched by any character or word **Recommendations to others considering OpenText Documentum Content Management:** Possibly build it into an application rather than a IE browser-based system Use it in Chrome and Firefox updates too **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Especially helpful at work for editing documents, pulling SOPs, procedures with the ease of global access I use this system every day in my work process. ### 45. I have been working with Documentum since past 9 Years and I had wonderful experiences **Rating:** 4.0/5.0 stars **Reviewed by:** Pramod Kumar B. | Senior Software Developer, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2014 **What do you like best about OpenText Documentum Content Management?** Documentum is very strong Enterprise Content Management System in the market. It has very good customers in multiple domains. **What do you dislike about OpenText Documentum Content Management?** Since past few release EMC Documentum/xCP had lots of bugs and issues. Documentation is lacking. **Recommendations to others considering OpenText Documentum Content Management:** I will strongly recommend Documentum **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We have selected EMC Documentum xCP 2.0 as the platform to preplace iBPM/Stellent for the future state operation of document management and business process workflow management. The initial Documentum implementation is to include Documentum workflows for the three key operational areas. Broker/Dealer Support Services (BDSS) and portions of Governance, Risk, & Compliance (GRC) are currently using Documentum/xCP. ### 46. EMC Documentum **Rating:** 4.5/5.0 stars **Reviewed by:** Robert M. | Senior Information Officer, International Trade and Development, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2015 **What do you like best about OpenText Documentum Content Management?** I like the versioning features and the Branch Office Caching service has helped improve performance when accessing documents from our many offices located in Africa and other countries. **What do you dislike about OpenText Documentum Content Management?** I'm not a fan of the profiling page from webtop - it runs slow. Search can be improved also. Would love to see a better cloud solution. **Recommendations to others considering OpenText Documentum Content Management:** None **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We use Documentum as a records repository and apply retention and disposition. ### 47. Information Security is the Key **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2015 **What do you like best about OpenText Documentum Content Management?** Security – Security can be managed on a document level but, out of the box, the security is not tied to document status as is typically setup with a Documentum lifecycle and ACL. For example, with a Documentum lifecycle, you can set up that users cannot update when pending approval, can not edit when approved/effective, but can edit in Draft. In SharePoint, out of the box users can edit no matter what the document status value. **What do you dislike about OpenText Documentum Content Management?** Office Integration – SharePoint has superior Microsoft Office integration to Documentum alternatives. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We are using documentum for content review and approval process and its really fast configure and ease of use. ### 48. Documentu Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2015 **What do you like best about OpenText Documentum Content Management?** Permission set templates ease the pain of setting permissions on the documents. Easiy configuration to store the documents based on the lifecycle state or any folder hierarcy. **What do you dislike about OpenText Documentum Content Management?** The content transfer is little slow. Sometimes it takes several minutes for a document to open **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Provides a secure repository for the regulated content. It is integrated with CRM system and Captiva to scan the solutions. The content is stored in Documentum and available in CRM as a response ### 49. Loved Documentum!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** December 12, 2014 **What do you like best about OpenText Documentum Content Management?** How it interfaces well with other software and it's ease of use. The security was easy to maintain which is important in my industry. **What do you dislike about OpenText Documentum Content Management?** Lack of reporting I needed so we added a program that ran our reports. **Recommendations to others considering OpenText Documentum Content Management:** Over the years I have used a lot of different document management software and feel that Documentum still has the most capabilities and features. Documentum seems more rounded and versatile too. **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** We do project management for the oil and gas industry so we needed to keep records of everything for our projects including revision history and milestones. ### 50. EMC Documentum, Old Styled and lagging behind **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 19, 2015 **What do you like best about OpenText Documentum Content Management?** Documentum had robust features for content management and some very bright engineers with a strong pedigree in ECM **What do you dislike about OpenText Documentum Content Management?** EMC documentum never made the leap from Document Management to Enterprise Content Management and had poor user experience **Recommendations to others considering OpenText Documentum Content Management:** Make sure they are catching up to others in the industry and continuing to invest in the product **What problems is OpenText Documentum Content Management solving and how is that benefiting you?** Document Management, Web Content management, Records Management, Digital Asset Management. We did well in the DM space but EMC document was poor in other area which kept us from being successful. We had to look at alternate products for other areas. ## OpenText Documentum Content Management Discussions - [Is Documentum dead?](https://www.g2.com/discussions/is-documentum-dead) - 1 comment - [View OpenText Documentum Content Management pricing details and edition comparison](https://www.g2.com/products/opentext-documentum-content-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+08%3A19%3A18+-0500&secure%5Bsession_id%5D=012c2fac-2e7e-4c10-93e8-8a3a922d96dc&secure%5Btoken%5D=f49da7b57cb395d53e6524f5c8d1d6fa7bada2f8675bff1ef0a0386cbe403ab7&format=llm_user) ## OpenText Documentum Content Management Integrations - [Docusign](https://www.g2.com/products/docusign/reviews) ## OpenText Documentum Content Management Features **File Management** - Device Syncing - Web Interface - File Type Support - Search - Mobile Apps **Agentic AI - Enterprise Content Management (ECM)** - Autonomous Task Execution - Natural Language Interaction - Decision Making **Agentic AI - Cloud Content Collaboration** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Collaboration** - File following - File Sharing - Simultaneously Editing - Change Tracking / Audit Logs **Administration** - User and Role Management - Policies and Controls - Device Management - Storage Limits - Storage Zones - Security **Platform** - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs **File Management** - File Type Support - Metadata - OCR Scanning - Versioning - Collaboration - Document Assembly - Form Creation - Portals and Sites - Disposition - Search - Web Interface - Mobile Apps **Workflow** - Process Automation - Conditions - Activities - Records Management - Case Management **Platform** - Internationalization - Performance and Reliability - Reporting and Auditing - System of Record Integration - APIs ## Top OpenText Documentum Content Management Alternatives - [Laserfiche](https://www.g2.com/products/laserfiche/reviews) - 4.7/5.0 (1,204 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) - 4.4/5.0 (228 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) - 4.4/5.0 (308 reviews)