--- title: OpenText Documentum Content Management Reviews meta\_title: 'OpenText Documentum Content Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 57 reviews by the users' company size, role or industry to find out how OpenText Documentum Content Management works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 57 scale: '5' date\_modified: '2026-08-17' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # OpenText Documentum Content Management Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OpenText Documentum Content Management but has limited features. Are you part of the OpenText Documentum Content Management team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! OpenText™ Documentum™ content management is a distributed, cloud-native enterprise content platform that offers a compliant, secure single-source-of-truth for all users. Built on a modular foundation, Documentum software integrates into enterprise business applications to enable access from any UI. Documentum products scale to meet the high-volume content demands of highly-regulated organizations. * * * Seller [OpenText](https://www.g2.com/sellers/opentext) Discussions [OpenText Documentum Content Management Community](https://www.g2.com/products/opentext-documentum-content-management/discuss) Solution Type All-in-One Overview by Staci Butler Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 10 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/opentext-documentum-content-management/pricing) ## Top-Rated Alternatives [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,248) ](https://www.g2.com/products/laserfiche/reviews) [ ![M-Files](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "M-Files") M-Files 4.4/5(273) ](https://www.g2.com/products/m-files/reviews) [ ![Hyland OnBase](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hyland OnBase") Hyland OnBase 4.4/5(324) ](https://www.g2.com/products/hyland-onbase/reviews) [ View All Alternatives ](https://www.g2.com/products/opentext-documentum-content-management/competitors/alternatives) ## User Insights Average based on 57 real user reviews. Implementation Time 10 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## OpenText Documentum Content Management Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. ![Rajat M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajat M.") RM Rajat M. Solutions Architect Enterprise (\> 1000 emp.) 9/12/2025 "Powerful, Enterprise-grade Content Management" 5/5 What do you like best about OpenText Documentum Content Management? Documentum is a true workhorse for enterprise content management, especially in regulated industries. Three things stand out: Robustness and Scalability: It is incredibly powerful and can handle massive volumes of documents and complex taxonomies without breaking a sweat. Its ability to manage billions of objects is impressive. Granular Security and Compliance: The control over who can see, edit, and approve documents is second to none. The detailed audit trails and version control are essential for compliance and records management, giving us peace of mind. Powerful Workflow Engine: The ability to automate complex, multi-stage business processes is a core strength. We use it to route critical documents for review and approval, which streamlines operations and reduces manual errors. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Outdated User Interface: The user interface feels clunky and is not as intuitive as modern cloud-based solutions. This leads to a steep learning curve for new users and requires significant training. High Cost and Complexity: Documentum is an expensive product, not just in licensing but also in the specialized IT resources required to administer and maintain it. Upgrades can be complex and time-consuming. Slow Performance: At times, especially when performing complex searches or accessing very large files, the system can feel sluggish. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? The primary problem OpenText solves for us is creating a single, secure source of truth for all our critical business documents. Before, our files were scattered across various network drives and systems, leading to version control nightmares and compliance risks. With Opentext, we have centralized document control, which has dramatically improved our operational efficiency. We can enforce consistent business processes through automated workflows, ensuring that all necessary reviews and approvals happen in the correct sequence. This has been hugely beneficial for audit preparedness and has reduced the time it takes to locate and process essential information. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Saint r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Saint r.") SR Saint r. Independent Developer Small-Business (50 or fewer emp.) 10/4/2025 "Powerful and full-featured, but overly complicated to use" 4/5 What do you like best about OpenText Documentum Content Management? The product offers an excellent and user-friendly experience. It is feature-rich and provides strong security and control Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? The price is really too expensive. In addition, the learning curve is steep, and the operation is overly complicated. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? It solves the problems of document version control and file-sharing efficiency Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maria Elaine A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maria Elaine A.") MA Maria Elaine A. Business Analyst Small-Business (50 or fewer emp.) 5/26/2023 "Simple and configurable way to manage documents and content" 5/5 What do you like best about OpenText Documentum Content Management? The content management in Documentum is straightforward and simple. It allows users to configure based on industry and structure it through stakeholder's desired category Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? The interface and color are the same and cannot be configured. It is used more on the user's folder structure. Also, the organization will have to asses thoroughly the permission access since the ACL applied is inherited by the subfolders. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? There is a bulk of data to be processed daily by the organization. Through Documentum, the ease of managing these documents and content is made available. It can also be applied with a lifecycle to set the document's birth and death. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") CC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 5/6/2022 "Review of Documentum" 4.5/5 What do you like best about OpenText Documentum Content Management? The product has evolved for long time, the user experience is quite intutive, and we hardly encounter any issues while useing the application. Wyswyg editor is the best among most of the ECM tools in the market. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Only thing it should have been better is to provide better help content which is contexual and start incorporating AI for the user journeys. Take initiatives to expand the communities and documentation. We find large number of documents and help for other tools like Adobe, Sitecore and Drupal. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? We rollout Documentum for enterprises. The content management system is being used by our clients for content authoring and undergoes a review process at different levels across their business units and our client regional marketing leads. It is overall helping by establishing and end to end business process. Review collected by and hosted on G2.com. Show More 8/28/2023 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") EO Verified User in Oil & Energy Enterprise (\> 1000 emp.) 10/10/2023 "Great product for document mngt" 4.5/5 What do you like best about OpenText Documentum Content Management? User friendly and great support for document mngt Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? No complaints as our biggest challenge is user adoption Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? Making sure document are available and retrievable on time Review collected by and hosted on G2.com. Show More 4/10/2024 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sangeetha R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sangeetha R.") SR Sangeetha R. Software Engineer Small-Business (50 or fewer emp.) 3/7/2023 "Documentum" 3.5/5 What do you like best about OpenText Documentum Content Management? Capture digitally Store Easy access Security Data protection Data filters Ownership management Privilege General functionality Workflow Interface Group access control Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? User interface needs to be improved. Icons are way too small. Menu bar with some explanation would be of great help. Internal sharing and database access needs to be flexible Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? Various digital capture Data storage Data protection Data access in a protective way Approval of documents in a workflow manager with various stage Life cycle management is enabled Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic Review from User Profile ![Pascual G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pascual G.") PG Pascual G. IT Project Manager at Maxia Latam Computer Software Enterprise (\> 1000 emp.) 5/22/2022 "It is a stable and scalable platform that can generate a significant ROI in productivity and agility" 4/5 What do you like best about OpenText Documentum Content Management? Integration with the users' desktop. As well as speed and simplicity in use. On the other hand, being very interactive, adoption is simple. This offers great competitiveness with other existing tools. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? In reality, the tool offers many, many functionalities, so what it could really contribute is in terms of the necessary investment that must be made for its implementation. Review collected by and hosted on G2.com. Recommendations to others considering OpenText Documentum Content Management: Basically, to implement Documentun, as we had the opportunity to do in 2005 at EDELCA (Caroni electrification, later called CORPOELEC), for a company with more than 7,000 workers and three hydroelectric dams, it was necessary to carry out a significant preparation process. On that occasion, we used the partner Xerox, who supported us in collecting the information that was required for the survey of workflows. That is why a planning phase is very important and the larger the company, the more important it is to prepare for that implementation. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? By having the electronic document available and online we can save significantly on efficiency, in fact it is said that we are effective to the extent that we can have the documents less than two meters away. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jyotsna p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jyotsna p.") JP Jyotsna p. Fund Accounting Team Lead Small-Business (50 or fewer emp.) 5/17/2022 "Good but expensive" 3/5 What do you like best about OpenText Documentum Content Management? It's easy to use, and easily available and it's easy to manage the documents with the help of this tool. The best part is you can add as many tags as you want in order to differentiate your important documents from the less important ones. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? I felt it is too expensive and if an individual user wants to use it then they probably can't also with same services there are other tools available in the market which are comparatively reasonable so why would someone purchase this! Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? I use this tool for managing my personal documents as it's easy to recover it from this tool and sort it because of the different tagging option available. I don't need to keep on worrying about finding the documents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Small-Business (50 or fewer emp.) 6/16/2022 "Good product" 3.5/5 What do you like best about OpenText Documentum Content Management? We tried this out to sort all the documentation. Overall a great CMS system to sort our messy files on google docs. It is hard to find a good product these days. A lot of features... more than we needed for our workflows. We really needed a central hub for securely storing content and organize biz processes and flows. Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? We opted out since the pricing was out of range and we were tight on finances in a mini team. The look of the product is a bit bland, but it does the basics that we need. Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? This product helped with collective collaboration. We saved hundreds of hours through not having to sort from goggle docs important and updated workflows and massive amount of web content. We reduced our risks and helped everyone work faster. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ravi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ravi S.") RS Ravi S. Technical Specialist Enterprise (\> 1000 emp.) 8/14/2022 "Documentum- single solution for your storage issues" 4/5 What do you like best about OpenText Documentum Content Management? Metadata is and dql is beauty of documentum , dfc libraries which used to in composer makes life much easier ,acls and workflow and other higher documentum features makes it better thn its competitors Review collected by and hosted on G2.com. What do you dislike about OpenText Documentum Content Management? Documentum has limited compatibility with Gui, making space for other tools Review collected by and hosted on G2.com. What problems is OpenText Documentum Content Management solving and how is that benefiting you? I used it for solving my centerra storage issue Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about OpenText Documentum Content Management? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OpenText Documentum Content Management ](https://www.g2.com/products/opentext-documentum-content-management/discussions/new) GU Guest User What is Documentum used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-documentum-used-for) GU Guest User • Last activity over 3 years ago Is Documentum dead? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/is-documentum-dead) [ View all Discussions ](https://www.g2.com/products/opentext-documentum-content-management/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 10 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/opentext-documentum-content-management/pricing) OpenText Documentum Content Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1adf4e7962fcd2bb3fa358910908f897/ibm-filenet-content-manager.jpg "Product Avatar Image") IBM FileNet 4/5(139) [ Compare Now ](https://www.g2.com/compare/ibm-filenet-content-manager-vs-opentext-documentum-content-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cbdded440dd46c7dcb4debe3e10b5048/microsoft-sharepoint.png "Product Avatar Image") Microsoft SharePoint 4/5(8,983) [ Compare Now ](https://www.g2.com/compare/microsoft-sharepoint-vs-opentext-documentum-content-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_1363f968707f52036652a50181b8fbb8/hyland-onbase.png "Product Avatar Image") Hyland OnBase 4.4/5(324) [ Compare Now ](https://www.g2.com/compare/hyland-onbase-vs-opentext-documentum-content-management) ##### ##### OpenText Documentum Content Management Features File Management File Type Support Metadata Versioning Platform Performance and Reliability Reporting and Auditing System of Record Integration Workflow Process Automation Conditions Activities [ View More Features ](https://www.g2.com/products/opentext-documentum-content-management/features) ##### Categories on G2 [Cloud Content Collaboration](https://www.g2.com/categories/cloud-content-collaboration)[Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm) ##### Explore More [Which DNS security tools give a small business the right mix of threat protection and value without paying for features designed for a 5,000-person enterprise?](https://www.g2.com/discussions/which-dns-security-tools-give-a-small-business-the-right-mix-of-threat-protection-and-value-without-paying-for-features-designed-for-a-5-000-person-enterprise)[Which identity resolution platforms integrate with legacy EHR systems like Epic and Cerner without requiring a full data migration project to get started?](https://www.g2.com/discussions/which-identity-resolution-platforms-integrate-with-legacy-ehr-systems-like-epic-and-cerner-without-requiring-a-full-data-migration-project-to-get-started)[Which newsroom management platforms offer real-time collaboration features for distributed communications teams?](https://www.g2.com/discussions/which-newsroom-management-platforms-offer-real-time-collaboration-features-for-distributed-communications-teams) [Best cloud collaboration software for small businesses](https://www.g2.com/discussions/what-s-the-best-cloud-collaboration-software-for-small-businesses)[What are the best freight management tools for logistics managers needing real-time tracking while on the road?](https://www.g2.com/discussions/what-are-the-best-freight-management-tools-for-logistics-managers-needing-real-time-tracking-while-on-the-road)[Pros and Cons Details](https://www.g2.com/products/opentext-documentum-content-management/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)