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Best Enterprise Content Management (ECM) Systems for Small Business

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall Enterprise Content Management (ECM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Enterprise Content Management (ECM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Enterprise Content Management (ECM) category.

In addition to qualifying for inclusion in the Enterprise Content Management (ECM) Systems category, to qualify for inclusion in the Small Business Enterprise Content Management (ECM) Systems category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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25 Listings in Small Business Enterprise Content Management (ECM) Available

  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dropbox Dash combines AI universal search and organization with universal content access control. Connect Dash with everyday work apps to create a central hub for all your company’s information. Robus

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 52% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dropbox Dash Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Search Functionality
    37
    Easy Setup
    26
    Integrations
    26
    Setup Ease
    26
    Cons
    Integration Issues
    17
    Expensive
    9
    Needs Improvement
    9
    Limitations
    8
    Search Functionality
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dropbox Dash features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.6
    7.4
    Process Automation
    Average: 8.6
    8.2
    Performance and Reliability
    Average: 8.9
    7.6
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dropbox
    Company Website
    Year Founded
    2007
    HQ Location
    San Francisco, California
    Twitter
    @Dropbox
    3,351,810 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,969 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dropbox Dash combines AI universal search and organization with universal content access control. Connect Dash with everyday work apps to create a central hub for all your company’s information. Robus

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 52% Small-Business
  • 8% Mid-Market
Dropbox Dash Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Search Functionality
37
Easy Setup
26
Integrations
26
Setup Ease
26
Cons
Integration Issues
17
Expensive
9
Needs Improvement
9
Limitations
8
Search Functionality
8
Dropbox Dash features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
7.4
Process Automation
Average: 8.6
8.2
Performance and Reliability
Average: 8.9
7.6
Conditions
Average: 8.4
Seller Details
Seller
Dropbox
Company Website
Year Founded
2007
HQ Location
San Francisco, California
Twitter
@Dropbox
3,351,810 Twitter followers
LinkedIn® Page
www.linkedin.com
3,969 employees on LinkedIn®
(283)4.4 out of 5
1st Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

    Users
    • Project Manager
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 46% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • M-Files Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    56
    Document Management
    30
    Easy Access
    30
    Integrations
    29
    Team Collaboration
    27
    Cons
    Learning Curve
    17
    Training Required
    14
    Slow Performance
    13
    Limited Customization
    11
    Outdated Features
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • M-Files features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.6
    8.8
    Process Automation
    Average: 8.6
    8.8
    Performance and Reliability
    Average: 8.9
    8.6
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2002
    HQ Location
    Austin, Texas
    Twitter
    @M_Files
    8,692 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    740 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

M-Files is the leading document management platform designed to enhance knowledge work automation by streamlining processes and improving efficiency. This comprehensive solution addresses various aspe

Users
  • Project Manager
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 46% Mid-Market
  • 39% Small-Business
M-Files Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Document Management
30
Easy Access
30
Integrations
29
Team Collaboration
27
Cons
Learning Curve
17
Training Required
14
Slow Performance
13
Limited Customization
11
Outdated Features
10
M-Files features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
8.8
Process Automation
Average: 8.6
8.8
Performance and Reliability
Average: 8.9
8.6
Conditions
Average: 8.4
Seller Details
Company Website
Year Founded
2002
HQ Location
Austin, Texas
Twitter
@M_Files
8,692 Twitter followers
LinkedIn® Page
www.linkedin.com
740 employees on LinkedIn®

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(5,119)4.2 out of 5
3rd Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:$5.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-

    Users
    • Project Manager
    • Consultant
    Industries
    • Higher Education
    • Information Technology and Services
    Market Segment
    • 41% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Box Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    65
    Easy Sharing
    40
    Security
    35
    Sharing
    32
    Seamless Integration
    27
    Cons
    Expensive
    19
    Slow Performance
    16
    Syncing Issues
    12
    Storage Limitations
    11
    Connectivity Issues
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Box features and usability ratings that predict user satisfaction
    8.7
    Ease of Use
    Average: 8.6
    8.4
    Process Automation
    Average: 8.6
    8.9
    Performance and Reliability
    Average: 8.9
    8.2
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Box
    Company Website
    Year Founded
    1998
    HQ Location
    Redwood City, CA
    Twitter
    @Box
    76,831 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4,039 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-

Users
  • Project Manager
  • Consultant
Industries
  • Higher Education
  • Information Technology and Services
Market Segment
  • 41% Enterprise
  • 32% Mid-Market
Box Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
65
Easy Sharing
40
Security
35
Sharing
32
Seamless Integration
27
Cons
Expensive
19
Slow Performance
16
Syncing Issues
12
Storage Limitations
11
Connectivity Issues
9
Box features and usability ratings that predict user satisfaction
8.7
Ease of Use
Average: 8.6
8.4
Process Automation
Average: 8.6
8.9
Performance and Reliability
Average: 8.9
8.2
Conditions
Average: 8.4
Seller Details
Seller
Box
Company Website
Year Founded
1998
HQ Location
Redwood City, CA
Twitter
@Box
76,831 Twitter followers
LinkedIn® Page
www.linkedin.com
4,039 employees on LinkedIn®
(568)4.5 out of 5
Optimized for quick response
11th Easiest To Use in Enterprise Content Management (ECM) software
View top Consulting Services for Cloudflare Application Security and Performance
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloudflare is the connectivity cloud for the "everywhere world," on a mission to help build a better Internet. We provide a unified platform of networking, security, and developer services delivered f

    Users
    • Web Developer
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 26% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cloudflare is a platform that provides security and performance enhancement features for websites and APIs, including DDoS protection, a customizable WAF, CDN, caching, and detailed analytics through a user-friendly dashboard.
    • Reviewers frequently mention the noticeable improvement in website speed and security, the ease of managing SSL certificates, DDoS protection, and the Web Application Firewall (WAF) through a single, intuitive dashboard, and the comprehensive insights provided by the analytics panel.
    • Reviewers mentioned the steep learning curve for beginners, the triggering of CAPTCHA for legitimate users by bot protection, limited support on lower tiers with slow response times, and the overwhelming nature of configuring advanced firewall and page rules without proper documentation or guidance.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cloudflare Application Security and Performance Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    34
    Features
    34
    Security
    34
    User Interface
    24
    Performance
    22
    Cons
    Complex User Interface
    12
    Expensive
    12
    Poor Customer Support
    12
    Complex Setup
    10
    Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cloudflare Application Security and Performance features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.6
    10.0
    Process Automation
    Average: 8.6
    10.0
    Performance and Reliability
    Average: 8.9
    10.0
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2009
    HQ Location
    San Francisco, California
    Twitter
    @Cloudflare
    252,812 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,320 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cloudflare is the connectivity cloud for the "everywhere world," on a mission to help build a better Internet. We provide a unified platform of networking, security, and developer services delivered f

Users
  • Web Developer
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 26% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cloudflare is a platform that provides security and performance enhancement features for websites and APIs, including DDoS protection, a customizable WAF, CDN, caching, and detailed analytics through a user-friendly dashboard.
  • Reviewers frequently mention the noticeable improvement in website speed and security, the ease of managing SSL certificates, DDoS protection, and the Web Application Firewall (WAF) through a single, intuitive dashboard, and the comprehensive insights provided by the analytics panel.
  • Reviewers mentioned the steep learning curve for beginners, the triggering of CAPTCHA for legitimate users by bot protection, limited support on lower tiers with slow response times, and the overwhelming nature of configuring advanced firewall and page rules without proper documentation or guidance.
Cloudflare Application Security and Performance Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
34
Features
34
Security
34
User Interface
24
Performance
22
Cons
Complex User Interface
12
Expensive
12
Poor Customer Support
12
Complex Setup
10
Learning Curve
9
Cloudflare Application Security and Performance features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.6
10.0
Process Automation
Average: 8.6
10.0
Performance and Reliability
Average: 8.9
10.0
Conditions
Average: 8.4
Seller Details
Company Website
Year Founded
2009
HQ Location
San Francisco, California
Twitter
@Cloudflare
252,812 Twitter followers
LinkedIn® Page
www.linkedin.com
6,320 employees on LinkedIn®
(909)4.7 out of 5
Optimized for quick response
15th Easiest To Use in Enterprise Content Management (ECM) software
View top Consulting Services for Sanity
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Content Operating System—a fully customizable all-code backend for content-driven websites and apps. Power all your content operations from a single platform with a feature-rich content workspace,

    Users
    • Software Engineer
    • Web Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 73% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sanity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    101
    Features
    92
    Flexibility
    88
    Ease of Use
    86
    Customization
    84
    Cons
    Learning Curve
    69
    Learning Difficulty
    31
    Poor Documentation
    30
    Lack of Tutorials
    24
    Missing Features
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sanity features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.6
    7.9
    Process Automation
    Average: 8.6
    8.7
    Performance and Reliability
    Average: 8.9
    8.1
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sanity.io
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, California
    Twitter
    @sanity_io
    14,475 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    265 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Content Operating System—a fully customizable all-code backend for content-driven websites and apps. Power all your content operations from a single platform with a feature-rich content workspace,

Users
  • Software Engineer
  • Web Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 73% Small-Business
  • 18% Mid-Market
Sanity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
101
Features
92
Flexibility
88
Ease of Use
86
Customization
84
Cons
Learning Curve
69
Learning Difficulty
31
Poor Documentation
30
Lack of Tutorials
24
Missing Features
24
Sanity features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
7.9
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
8.1
Conditions
Average: 8.4
Seller Details
Seller
Sanity.io
Company Website
Year Founded
2018
HQ Location
San Francisco, California
Twitter
@sanity_io
14,475 Twitter followers
LinkedIn® Page
www.linkedin.com
265 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowle

    Users
    No information available
    Industries
    • Information Technology and Services
    • Education Management
    Market Segment
    • 47% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DocuShare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Content Management
    1
    Data Storage
    1
    Document Management
    1
    Search Functionality
    1
    Cons
    Complex Workflows
    1
    Large Data Management
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DocuShare features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.6
    8.2
    Process Automation
    Average: 8.6
    8.6
    Performance and Reliability
    Average: 8.9
    8.0
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Xerox
    Year Founded
    1906
    HQ Location
    Norwalk, CT
    Twitter
    @Xerox
    153,034 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    54,675 employees on LinkedIn®
    Ownership
    NYSE:XRX
Product Description
How are these determined?Information
This description is provided by the seller.

Easy content management – intuitive, integrated and cloud-enabled. Xerox DocuShare is enterprise content management (ECM) designed with usability, flexibility and convenience in mind. It helps knowle

Users
No information available
Industries
  • Information Technology and Services
  • Education Management
Market Segment
  • 47% Enterprise
  • 32% Mid-Market
DocuShare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Content Management
1
Data Storage
1
Document Management
1
Search Functionality
1
Cons
Complex Workflows
1
Large Data Management
1
Performance Issues
1
DocuShare features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
8.2
Process Automation
Average: 8.6
8.6
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.4
Seller Details
Seller
Xerox
Year Founded
1906
HQ Location
Norwalk, CT
Twitter
@Xerox
153,034 Twitter followers
LinkedIn® Page
www.linkedin.com
54,675 employees on LinkedIn®
Ownership
NYSE:XRX
(285)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

    Users
    • Associate
    Industries
    • Legal Services
    • Law Practice
    Market Segment
    • 48% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • iManage Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    52
    Document Management
    39
    Easy Access
    22
    Search Functionality
    22
    Intuitive
    20
    Cons
    Document Management
    13
    Limitations
    11
    Learning Curve
    9
    Needs Improvement
    9
    Performance Issues
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • iManage Work features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.6
    8.2
    Process Automation
    Average: 8.6
    8.7
    Performance and Reliability
    Average: 8.9
    8.4
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    iManage
    Company Website
    Year Founded
    2015
    HQ Location
    Chicago, Illinois
    Twitter
    @imanageinc
    2,747 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,224 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

iManage Work is the industry’s leading document and email management application, empowering professionals to manage information more productively, securely, and seamlessly. We built iManage Work with

Users
  • Associate
Industries
  • Legal Services
  • Law Practice
Market Segment
  • 48% Mid-Market
  • 32% Enterprise
iManage Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
Document Management
39
Easy Access
22
Search Functionality
22
Intuitive
20
Cons
Document Management
13
Limitations
11
Learning Curve
9
Needs Improvement
9
Performance Issues
8
iManage Work features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
8.2
Process Automation
Average: 8.6
8.7
Performance and Reliability
Average: 8.9
8.4
Conditions
Average: 8.4
Seller Details
Seller
iManage
Company Website
Year Founded
2015
HQ Location
Chicago, Illinois
Twitter
@imanageinc
2,747 Twitter followers
LinkedIn® Page
www.linkedin.com
1,224 employees on LinkedIn®
(1,161)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:$53.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

    Users
    • Deputy City Clerk
    • Business Systems Analyst
    Industries
    • Government Administration
    • Education Management
    Market Segment
    • 59% Mid-Market
    • 26% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Laserfiche is a document management platform that centralizes documents into a secure and accessible platform, with features for compliance, workflow automation, and document classification.
    • Users like the program's ability to manage multiple documents, data capturing, workflow automation, and insights generation, as well as its detailed plugins and integrations that connect with diverse enterprise systems.
    • Reviewers experienced issues with large documents slowing down processes, high deployment costs that may deter small businesses, and usability defects, particularly in document checking.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Laserfiche Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    114
    Process Automation
    83
    Automation
    78
    Workflow Management
    70
    Document Management
    61
    Cons
    Learning Curve
    37
    Learning Difficulty
    34
    Missing Features
    27
    Update Issues
    23
    Performance Issues
    21
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Laserfiche features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.6
    9.2
    Process Automation
    Average: 8.6
    8.9
    Performance and Reliability
    Average: 8.9
    9.0
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1976
    HQ Location
    Long Beach, California
    Twitter
    @laserfiche
    4,803 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytic

Users
  • Deputy City Clerk
  • Business Systems Analyst
Industries
  • Government Administration
  • Education Management
Market Segment
  • 59% Mid-Market
  • 26% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Laserfiche is a document management platform that centralizes documents into a secure and accessible platform, with features for compliance, workflow automation, and document classification.
  • Users like the program's ability to manage multiple documents, data capturing, workflow automation, and insights generation, as well as its detailed plugins and integrations that connect with diverse enterprise systems.
  • Reviewers experienced issues with large documents slowing down processes, high deployment costs that may deter small businesses, and usability defects, particularly in document checking.
Laserfiche Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
114
Process Automation
83
Automation
78
Workflow Management
70
Document Management
61
Cons
Learning Curve
37
Learning Difficulty
34
Missing Features
27
Update Issues
23
Performance Issues
21
Laserfiche features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.6
9.2
Process Automation
Average: 8.6
8.9
Performance and Reliability
Average: 8.9
9.0
Conditions
Average: 8.4
Seller Details
Company Website
Year Founded
1976
HQ Location
Long Beach, California
Twitter
@laserfiche
4,803 Twitter followers
LinkedIn® Page
www.linkedin.com
417 employees on LinkedIn®
(419)4.3 out of 5
Optimized for quick response
12th Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing th

    Users
    • Account Executive
    • General Counsel
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 48% Mid-Market
    • 32% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Docusign CLM is a contract management tool that allows users to automate and streamline the entire contract lifecycle, from creation and negotiation to approval and storage.
    • Reviewers frequently mention the user-friendly interface, the ability to integrate with other tools, and the convenience of having a centralized platform for document management, which speeds up approvals and reduces manual work.
    • Users reported issues with the initial setup taking a lot of time, frequent sign-ins, a less friendly user interface, limited document editing, and slow customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Docusign CLM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    73
    Digital Signing
    44
    Time-saving
    36
    Efficiency
    35
    Simple
    33
    Cons
    Expensive
    17
    Steep Learning Curve
    15
    Time-Consuming
    11
    Complex Setup
    10
    Learning Curve
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Docusign CLM features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.7
    7.9
    Process Automation
    Average: 8.6
    8.1
    Performance and Reliability
    Average: 8.9
    8.0
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Docusign
    Company Website
    Year Founded
    2003
    HQ Location
    San Francisco, CA
    Twitter
    @Docusign
    145,672 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

While eSignature has changed the way that many organizations execute a contract, the lifecycle before and after signature is often managed through manual processes, spreadsheets, and emails—slowing th

Users
  • Account Executive
  • General Counsel
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 48% Mid-Market
  • 32% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Docusign CLM is a contract management tool that allows users to automate and streamline the entire contract lifecycle, from creation and negotiation to approval and storage.
  • Reviewers frequently mention the user-friendly interface, the ability to integrate with other tools, and the convenience of having a centralized platform for document management, which speeds up approvals and reduces manual work.
  • Users reported issues with the initial setup taking a lot of time, frequent sign-ins, a less friendly user interface, limited document editing, and slow customer support.
Docusign CLM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
73
Digital Signing
44
Time-saving
36
Efficiency
35
Simple
33
Cons
Expensive
17
Steep Learning Curve
15
Time-Consuming
11
Complex Setup
10
Learning Curve
10
Docusign CLM features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.7
7.9
Process Automation
Average: 8.6
8.1
Performance and Reliability
Average: 8.9
8.0
Conditions
Average: 8.4
Seller Details
Seller
Docusign
Company Website
Year Founded
2003
HQ Location
San Francisco, CA
Twitter
@Docusign
145,672 Twitter followers
LinkedIn® Page
www.linkedin.com
8,124 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizatio

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 44% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OpenText Content Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Seamless Integration
    5
    Content Management
    4
    Document Management
    4
    Ease of Use
    4
    Integrations
    4
    Cons
    Training Required
    4
    Learning Curve
    3
    Insufficient Training
    2
    Technical Knowledge
    2
    Difficult Configuration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OpenText Content Management features and usability ratings that predict user satisfaction
    8.0
    Ease of Use
    Average: 8.6
    7.9
    Process Automation
    Average: 8.6
    7.9
    Performance and Reliability
    Average: 8.9
    7.7
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,200 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Organizations need to deliver timely and relevant information to boost productivity, collaboration and decision-making among increasingly distributed workforces. To reach peak performance, organizatio

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 44% Enterprise
  • 32% Mid-Market
OpenText Content Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Seamless Integration
5
Content Management
4
Document Management
4
Ease of Use
4
Integrations
4
Cons
Training Required
4
Learning Curve
3
Insufficient Training
2
Technical Knowledge
2
Difficult Configuration
1
OpenText Content Management features and usability ratings that predict user satisfaction
8.0
Ease of Use
Average: 8.6
7.9
Process Automation
Average: 8.6
7.9
Performance and Reliability
Average: 8.9
7.7
Conditions
Average: 8.4
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,649 Twitter followers
LinkedIn® Page
www.linkedin.com
23,200 employees on LinkedIn®
Ownership
NASDAQ:OTEX
(491)4.4 out of 5
Optimized for quick response
9th Easiest To Use in Enterprise Content Management (ECM) software
Save to My Lists
Entry Level Price:Starting at $1,800.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Jahia is a content management system (CMS) and digital experience platform (DXP) designed to assist organizations in creating modern websites and portals. This robust solution is particularly well-sui

    Users
    • Product Owner
    • Chargée de communication
    Industries
    • Insurance
    • Information Technology and Services
    Market Segment
    • 41% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Jahia DXP Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    97
    Content Management
    71
    Intuitive
    70
    Features
    68
    Integrations
    68
    Cons
    Learning Curve
    86
    Steep Learning Curve
    40
    Difficult Learning
    34
    Technical Expertise Required
    30
    Complexity
    29
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Jahia DXP features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.6
    8.3
    Process Automation
    Average: 8.6
    8.5
    Performance and Reliability
    Average: 8.9
    8.5
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Jahia
    Company Website
    Year Founded
    2002
    HQ Location
    Geneva, Switzerland
    Twitter
    @Jahia
    5,790 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    69 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Jahia is a content management system (CMS) and digital experience platform (DXP) designed to assist organizations in creating modern websites and portals. This robust solution is particularly well-sui

Users
  • Product Owner
  • Chargée de communication
Industries
  • Insurance
  • Information Technology and Services
Market Segment
  • 41% Enterprise
  • 35% Mid-Market
Jahia DXP Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
97
Content Management
71
Intuitive
70
Features
68
Integrations
68
Cons
Learning Curve
86
Steep Learning Curve
40
Difficult Learning
34
Technical Expertise Required
30
Complexity
29
Jahia DXP features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.6
8.3
Process Automation
Average: 8.6
8.5
Performance and Reliability
Average: 8.9
8.5
Conditions
Average: 8.4
Seller Details
Seller
Jahia
Company Website
Year Founded
2002
HQ Location
Geneva, Switzerland
Twitter
@Jahia
5,790 Twitter followers
LinkedIn® Page
www.linkedin.com
69 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Securely share content and collaborate with clients and internal teams from any device or location with Progress ShareFile. Departments and small businesses need simple, secure solutions to collaborat

    Users
    • Owner
    • Office Manager
    Industries
    • Accounting
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Progress ShareFile Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Security
    18
    File Sharing
    16
    Sharing
    16
    Collaboration
    15
    Cons
    File Management
    8
    Lacking Features
    6
    Linking Issues
    6
    Slow Performance
    6
    Technical Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Progress ShareFile features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.6
    7.9
    Process Automation
    Average: 8.6
    9.0
    Performance and Reliability
    Average: 8.9
    8.5
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    48,961 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,858 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Securely share content and collaborate with clients and internal teams from any device or location with Progress ShareFile. Departments and small businesses need simple, secure solutions to collaborat

Users
  • Owner
  • Office Manager
Industries
  • Accounting
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 32% Mid-Market
Progress ShareFile Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Security
18
File Sharing
16
Sharing
16
Collaboration
15
Cons
File Management
8
Lacking Features
6
Linking Issues
6
Slow Performance
6
Technical Issues
6
Progress ShareFile features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.6
7.9
Process Automation
Average: 8.6
9.0
Performance and Reliability
Average: 8.9
8.5
Conditions
Average: 8.4
Seller Details
Company Website
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
48,961 Twitter followers
LinkedIn® Page
www.linkedin.com
3,858 employees on LinkedIn®
(540)4.4 out of 5
Optimized for quick response
13th Easiest To Use in Enterprise Content Management (ECM) software
View top Consulting Services for Storyblok
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere:

    Users
    • Software Engineer
    • Frontend Developer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Storyblok Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Content Management
    56
    Features
    56
    Intuitive
    55
    Easy Setup
    35
    Cons
    Learning Curve
    28
    Expensive
    17
    Content Management
    15
    Lack of Features
    15
    Pricing Issues
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Storyblok features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.6
    8.6
    Process Automation
    Average: 8.6
    9.2
    Performance and Reliability
    Average: 8.9
    8.5
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Storyblok
    Company Website
    Year Founded
    2017
    HQ Location
    Linz, Oberösterreich
    Twitter
    @storyblok
    9,272 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    285 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Storyblok is a headless CMS that enables marketers and developers to create with joy and succeed in the AI-driven content era. It empowers you to deliver structured and consistent content everywhere:

Users
  • Software Engineer
  • Frontend Developer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
Storyblok Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Content Management
56
Features
56
Intuitive
55
Easy Setup
35
Cons
Learning Curve
28
Expensive
17
Content Management
15
Lack of Features
15
Pricing Issues
14
Storyblok features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.6
8.6
Process Automation
Average: 8.6
9.2
Performance and Reliability
Average: 8.9
8.5
Conditions
Average: 8.4
Seller Details
Seller
Storyblok
Company Website
Year Founded
2017
HQ Location
Linz, Oberösterreich
Twitter
@storyblok
9,272 Twitter followers
LinkedIn® Page
www.linkedin.com
285 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights managemen

    Users
    No information available
    Industries
    • Information Technology and Services
    • Construction
    Market Segment
    • 46% Small-Business
    • 44% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • FileCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    9
    Security
    6
    Data Storage
    4
    Sharing
    4
    Simple
    4
    Cons
    Training Required
    4
    Expensive
    3
    Learning Curve
    3
    Difficult Configuration
    2
    Performance Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • FileCloud features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.6
    8.6
    Process Automation
    Average: 8.6
    9.0
    Performance and Reliability
    Average: 8.9
    8.3
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    FileCloud
    Year Founded
    2016
    HQ Location
    Austin, TX
    Twitter
    @getfilecloud
    1,466 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FileCloud is a hyper-secure EFSS (enterprise file sync and share) platform that provides industry leading compliance, data governance, data leak protection, data retention and digital rights managemen

Users
No information available
Industries
  • Information Technology and Services
  • Construction
Market Segment
  • 46% Small-Business
  • 44% Mid-Market
FileCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
9
Security
6
Data Storage
4
Sharing
4
Simple
4
Cons
Training Required
4
Expensive
3
Learning Curve
3
Difficult Configuration
2
Performance Issues
2
FileCloud features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.6
8.6
Process Automation
Average: 8.6
9.0
Performance and Reliability
Average: 8.9
8.3
Conditions
Average: 8.4
Seller Details
Seller
FileCloud
Year Founded
2016
HQ Location
Austin, TX
Twitter
@getfilecloud
1,466 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Revver (formerly eFileCabinet) is an AI-powered document management and workflow automation platform that helps organizations streamline, secure, and accelerate their document-centric work. Designe

    Users
    • Owner
    • President
    Industries
    • Accounting
    • Financial Services
    Market Segment
    • 69% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Revver Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Document Management
    14
    Efficiency
    9
    Workflow Efficiency
    8
    Customer Support
    7
    Cons
    Slow Loading
    7
    Slow Performance
    7
    Performance Issues
    5
    Inefficient Searching
    4
    Mobile App Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Revver features and usability ratings that predict user satisfaction
    8.6
    Ease of Use
    Average: 8.6
    8.3
    Process Automation
    Average: 8.6
    8.6
    Performance and Reliability
    Average: 8.9
    8.1
    Conditions
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Revver
    Year Founded
    2001
    HQ Location
    Lehi, UT
    Twitter
    @RevverDocs
    5,238 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Revver (formerly eFileCabinet) is an AI-powered document management and workflow automation platform that helps organizations streamline, secure, and accelerate their document-centric work. Designe

Users
  • Owner
  • President
Industries
  • Accounting
  • Financial Services
Market Segment
  • 69% Small-Business
  • 24% Mid-Market
Revver Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Document Management
14
Efficiency
9
Workflow Efficiency
8
Customer Support
7
Cons
Slow Loading
7
Slow Performance
7
Performance Issues
5
Inefficient Searching
4
Mobile App Issues
4
Revver features and usability ratings that predict user satisfaction
8.6
Ease of Use
Average: 8.6
8.3
Process Automation
Average: 8.6
8.6
Performance and Reliability
Average: 8.9
8.1
Conditions
Average: 8.4
Seller Details
Seller
Revver
Year Founded
2001
HQ Location
Lehi, UT
Twitter
@RevverDocs
5,238 Twitter followers
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®