Hawksearch
Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language. Having completed over 800+ implementations, Hawksearch is utilized for delivering engaging and personalized search experiences through our innovative features, which enable marketers, merchandisers and developers to accomplish their goals. Hawksearch's advanced machine learning and automation handle all the reactive and day-to-day monitoring allowing your team to focus on the big picture solution. Our conversion analyzer is built to understand your customer's keywords and convert them into phrases contained in your data. With built in metric families and libraries, you no longer need to have hundreds of synonyms to handle unit of measure and other metrics.
Average Rating: 4.2/5.0
Total Reviews: 77
How Do G2 Users Rate Hawksearch?
- Ranking and Relevancy: 8.2/10 (Category avg: 9.0/10)
- Stemming: 7.5/10 (Category avg: 8.7/10)
- Personalization: 6.8/10 (Category avg: 8.7/10)
- Ease of Use: 8.4/10 (Category avg: 8.9/10)
Who Is the Company Behind Hawksearch?
- Seller: Bridgeline Digital
- Year Founded: 2000
- HQ Location: Burlington, MA
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Twitter: @Bridgeline
1,653 Twitter followers -
LinkedIn® Page: www.linkedin.com
289 employees on LinkedIn® - Ownership: NASDAQ:BLIN
Who Uses This Product?
- Top Industries: Retail, Business Supplies and Equipment
- Company Size: 47% Medium, 28% Small
What Do G2 Reviewers Say About Hawksearch?
AI-generated summary from verified user reviews
Pros
- Users value the search efficiency of Hawksearch, benefiting from AI-driven results and excellent customization options.
- Users value the advanced search quality of Hawksearch, benefiting from customization and AI-enhanced results.
- Users value the ease of use of Hawksearch, appreciating its user-friendly interface and accessible features.
- Users appreciate the responsive and effective customer support from Hawksearch, valuing their prompt resolution of inquiries.
- Users value the personalization features of Hawksearch, allowing tailored search results and enhanced customer experience.
Cons
- Users find the interface and reporting aspects of Hawksearch lacking, suggesting a need for significant improvement.
- Users find the interface outdated, impacting their overall experience and expectations from Hawksearch.
- Users experience significant software bugs, leading to outages and unresolved issues, impacting overall satisfaction with Hawksearch.
- Users report a complex setup process that hinders usability and leads to ongoing technical issues with Hawksearch.
- Users struggle with difficult navigation in Hawksearch, often losing track of tools and facing multiple outages.
What Are Recent G2 Reviews of Hawksearch?
"A Powerful and Flexible Site Search Engine"
Rating: 4.5/5.0 stars
— Nicholas T.
"Excellent Overall Experience and ECommerce Partner"
Rating: 5.0/5.0 stars
— Robert M.

