What stands out most to me is the customer support. When I purchased my business and took over the existing Fast Simon account, I had no idea how to use many of the features or manage the platform and i questions wether or not the spend for the app was worthwhile. Their team went above and beyond, scheduling multiple one-on-one calls to walk me through everything step by step. They were incredibly patient, knowledgeable, and genuinely invested in helping me succeed—not just getting me up and running. That level of support made a huge difference, and it's something you don't come across very often. Review collected by and hosted on G2.com.
The biggest downside for me is the price. As a small business owner in revenue recovery, every dollar counts, and Fast Simon is the most expensive app in my Shopify store. There's also a learning curve to getting the most out of all the features included in my plan, and I know I'm probably not taking advantage of everything it offers yet. That said, I do see the value in the platform, and the outstanding customer support has made the investment worthwhile for my business. Review collected by and hosted on G2.com.
Thank you Alana! Appreciate your feedback.
