AddSearch is an AI-powered site search and discovery platform that transforms how organizations connect users with information. Unlike traditional search tools that simply return lists of links, AddSearch combines intelligent site search, conversational AI, and personalized recommendations to deliver direct answers and engaging experiences across websites, e-commerce platforms, and web applications.
AddSearch solves the critical challenge of information discovery in digital environments where users expect instant, accurate answers. The platform enables businesses to deliver information through three distinct approaches: AI-driven conversational answers that provide direct responses without requiring users to click through multiple pages, intelligent site search with autocomplete and smart ranking that surfaces the most relevant results, and personalized content recommendations that adapt to individual user behavior and preferences. This flexibility allows organizations to match their information delivery method to specific user contexts; whether someone needs a quick factual answer, wants to explore options through search, or benefits from proactive content suggestions.
Nearly 2,000 organizations worldwide rely on AddSearch across diverse industries including Financial Services and Banking institutions helping customers navigate products and regulatory information, Professional Associations connecting members with resources and industry knowledge, Healthcare organizations making medical information and patient resources accessible, Government agencies ensuring public information is easily discoverable, Educational institutions connecting students with learning materials, Media companies managing large content libraries, Telecommunications providers serving complex customer bases, and E-commerce businesses driving product discovery and sales. The platform integrates with any content management system through two methods: an automated crawler that continuously indexes website content, or a flexible Indexing API for custom integrations and real-time updates. Implementation typically requires minimal developer resources, with AddSearch's expert services team handling configuration and optimization. G2 users consistently rate AddSearch highly for ROI, citing fast time-to-value (often deployed within days), measurable improvements in user engagement metrics, and reduced support costs through better self-service information access.
- AI Answers deliver instant, accurate responses by leveraging generative AI to synthesize information from indexed content, eliminating the need for users to navigate multiple pages or documents to find specific information
- AI Conversations provide natural, chat-like interactions that understand context and follow-up questions, enabling users to refine queries and explore topics through dynamic dialogue rather than static search results
- Autocomplete and Smart Ranking enhance the search experience with predictive suggestions that appear as users type, while intelligent algorithms prioritize results based on relevance, user behavior patterns, content freshness, and business rules
- Personalized Search adapts the experience for individual users by analyzing their browsing history, search patterns, and preferences to surface the most relevant content, products, or resources for their specific needs and interests
- Content and Product Recommendations proactively suggest related articles, resources, or products based on what users are currently viewing, increasing engagement time, reducing bounce rates, and driving conversions through intelligent cross-selling and upselling
- Advanced Analytics provide actionable insights into search behavior, popular queries, failed searches, and user engagement patterns, with multi-year data retention enabling trend analysis and continuous optimization of search performance
- Flexible Content Controls give administrators precise management over search results through synonym mapping (ensuring different terms find the same content), content inclusion and exclusion rules, custom filters and facets for refined searching, and boost/bury controls for strategic content promotion
- Enterprise Features support large-scale deployments with Single Sign-On (SSO) integration for seamless authentication, organizational user management with role-based permissions, comprehensive audit logs for compliance and security, and Service Level Agreements guaranteeing up to 99.999% uptime
- Seamless Implementation works with any CMS or content platform, whether through automated crawling of public content or API-based integration for authenticated content and real-time updates, with typical deployment completed in days rather than weeks or months
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AddSearch Site Search CommunityLanguages Supported
Arabic, Bengali, Bulgarian, Catalan, Czech, Danish, German, Greek, English, Estonian, Basque, Finnish, French, Irish, Galician, Hindi, Croatian, Hungarian, Armenian, Indonesian, Italian, Japanese, Korean, Kurdish, Latvian, Lithuanian, Dutch, Norwegian, Portuguese, Romanian, Russian, Spanish, Swedish, Chinese (Simplified)
Product Description
AddSearch drives measurable business results through intelligent discovery. Combining AI Answers, AI Conversations, and Recommendations with fast, customizable search, AddSearch helps organizations improve engagement, boost conversions, and accelerate ROI—all with seamless implementation and enterprise-grade reliability.
Overview by
Helena Rebane
