Constructor Reviews & Product Details

I like how Constructor uses AI and machine learning to always show the most relevant results, never showing 'no results' but instead products close to what the user searched for. It creates automatic rules for synonym words and searchandizing based on user behavior, which is really efficient. The analytics are very detailed, providing valuable insights into user journeys and needs, which we use in reports for other departments. I appreciate that after doing some initial work to set the base, the AI takes over from there. I also like the support from the Constructor team. Review collected by and hosted on G2.com.

The algorithm does not always catch-up fast. So we might see wrong, irrelevant or not complete results for a long period. We also have a problem with transliteration from English to Greek and vice-versa. The thing that Algolia does better however is that any rule I applied would work instantly. In Constructor I have to wait from 5 mins to more than half an hour. Review collected by and hosted on G2.com.

We like how Constructor's search provides better contextual matching to user queries and offers improved ranking of products. We appreciate the advanced machine-learning click-stream analysis, which allows us to optimize the entire site in near real-time. The fact that our A/B tests show Constructor's choices outperform business rule overrides gives us confidence in the system. We also find the simplified interface and the overall machine control approach with click-stream and personalized ranking to be a big improvement over our previous solution. Review collected by and hosted on G2.com.

Our fast-track implementation did not allow us to utilize the full features of the app, such as fine-tuning facet controls through the dashboard or leveraging features like their collections. Initially, the product recommendations were very poor and this did require more business rules to get it working as we wished. There are several A/B features we wish added, such as sessions, revenue, and orders and the ability to break A/B metrics down by device. Review collected by and hosted on G2.com.

The biggest win for us has been the commercial impact, especially through Recommendations - the revenue lift has been outstanding. We’ve also seen strong results through independent A/B testing, including improvements from recommendation engines and geo-localised ranking, and we’ve almost eliminated zero search results, which has clearly improved the customer experience.

Just as importantly, Constructor feels like a genuine partnership rather than a vendor relationship. The team is highly responsive and easy to work with, always available on Slack, and quick to pull in the right people when needed . That combination of measurable performance impact and a strong working relationship has made a real difference for us. Review collected by and hosted on G2.com.

Constructor is premium-priced, and while the ROI is clear from our results, the cost means we still have to regularly re-justify it internally

Early in the implementation, Constructor could have had a better understanding of what makes our business unique so they could give us better advice from the outset. That said, we did ultimately get the help we needed, and the team has been highly responsive throughout.

One area that could be improved is visibility into catalogue updates. It’s not always easy to see when and how products have changed, which makes it harder to validate our integration. Review collected by and hosted on G2.com.

Constructor stands out for its powerful search and browse capabilities combined with a high level of configurability. We use search, browse, and quizzes extensively, and they help us deliver relevant, guided product discovery while maintaining full control over merchandising decisions. Review collected by and hosted on G2.com.

Occasionally, some features take a bit of time to be fully rolled out, but the team is always open to feedback and receptive to our input, which makes the process feel collaborative. Review collected by and hosted on G2.com.

The design and the browsing environment, which is intuitive and easy to navigate. Additionally, we receive prompt responses whenever we need assistance or support. Review collected by and hosted on G2.com.

There are a few minor points regarding date selection, as the option to choose a custom date range is not consistently available across all sections. Also, It would be helpful if data exports were available in a ready-to-use format, so they can be downloaded and used directly without requiring additional processing on our side. Review collected by and hosted on G2.com.

The javascript API works perfectly, it is easy to configure, understand and use.

Also the way beacon works connecting all properties needed in HTML it is great! Review collected by and hosted on G2.com.

One point it could have improvements is the way object fields works as facets.

for example if I have different prices for different countries and I store this in a price object with the country code being the key, I would expect to send a facet like `price.US`, but we need to send just `US` and this could conflict with other metadata. Review collected by and hosted on G2.com.

Constructor excels at delivering personalized search results based on our user activity. It understands customer's intent rather than just terms, substantially simplifying our customers' product discovery process. I particularly like how the real-time merchandising controls allow us to highlight essential products or campaigns without the need for developer support. Review collected by and hosted on G2.com.

I sometimes feels like driving a high-performance car without a clear map incredibly powerful, but not always easy to navigate at first. A more guided, user-friendly interface would make the experience smoother for me. Review collected by and hosted on G2.com.

I’ve been really impressed with how Constructor handles search and product recommendations. It actually learns from user behavior and adjusts results in real time, which has helped us boost both engagement and conversions...... I also appreciate how much control it gives our team ....we can fine-tune results when needed (like for sales or seasonal campaigns), but most of the time the AI does a great job on its own Review collected by and hosted on G2.com.

The only real downside is that it takes a little time to get used to the platform. Some of the setup around ranking rules and reporting isn’t super intuitive at first, so there’s a bit of a learning curve..... But once you're in the flow, it’s pretty smooth. Review collected by and hosted on G2.com.

Working with Constructor has been extremely smooth and well coordinated from the very start.

Highly engauged support team always happy and willing to push the next big thing.

They share our passion in ecommerce and truely want to see us succeed.

Their platform is fast and smart, straight forward documentation and very easy to use APIs. Review collected by and hosted on G2.com.

Distributed timezones. While we have a local customer success manager, a lot of the tech support is in the US or Europe. (no one works Australian Mondays).

The Proof Schedule felt like it took a long time, but if you convert into a customer they already have you well profiled, so it pays off down the track. Review collected by and hosted on G2.com.

Working with Constructor has been a dream. Their UI is very intuitive and easy to use. I feel confident in the partnership as their team is very responsive to our needs and willing to collaborate with us on new initiatives. Every team member has been a pleasure to work with. I love all the features that they offer, and also love that they are constantly adding more based on real customer feedback. Review collected by and hosted on G2.com.

Honestly, can say that I have not found anything that I dislike about Constructor. Review collected by and hosted on G2.com.