# Constructor Reviews **Vendor:** Constructor.io **Category:** [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search) **Average Rating:** 4.8/5.0 **Total Reviews:** 58 ## About Constructor Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver personalized experiences in real-time that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and Grove Collaborative. ## Constructor Pros & Cons **What users like:** - Users appreciate the **ease of use** of Constructor, thanks to its straightforward documentation and intuitive interfaces. (13 reviews) - Users commend Constructor for their **engaged customer support** , fostering a true partnership that drives successful outcomes. (11 reviews) - Users value the **search efficiency** of Constructor, enhancing customer experience and boosting revenue with impactful recommendations. (9 reviews) - Users value the **AI- and data-driven approach** of Constructor, enhancing their search performance and customer experience seamlessly. (8 reviews) - Users value Constructor for its **straightforward tech integrations** , enhancing eCommerce performance and driving conversions effectively. (8 reviews) - Users value the **speed and effectiveness of search results** , enhancing their overall experience with personalized recommendations. (8 reviews) - User Interface (7 reviews) - Users appreciate Constructor's **continuous improvement** efforts, enhancing their experience with innovative features and responsive support. (6 reviews) - Engagement (6 reviews) - Intuitive (6 reviews) **What users dislike:** - Users feel there is a **need for improvement** in customization, analytics, and visibility for optimal use of Constructor. (5 reviews) - Users find **missing features** in Constructor, particularly in analytics and advanced controls, hindering optimal performance. (5 reviews) - Users note a **lack of guidance** during organizational transitions, leading to confusion and slower processes within teams. (4 reviews) - Users note that the **time-consuming learning curve** and setup process can hinder effective use of Constructor. (4 reviews) - Users face **data management issues** with syncing delays, inconsistent date selection, and complex export formats in Constructor. (3 reviews) - Users face **delays** due to complex tech enablement and timezone differences, impacting the setup process. (3 reviews) - Users feel there's a **feature deficiency** in Constructor, particularly with analytics and documentation, hindering usability. (3 reviews) - Users find the **object field limitations** in Constructor confusing, impacting the handling of international pricing facets. (3 reviews) - Poor Customer Support (3 reviews) - Communication Delays (2 reviews) ## Constructor Reviews ### 1. Great search tool with measurable business impact and a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron D. | Head of Data Science - E-Commerce, Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Constructor?** We really appreciate the AI- and data-driven approach of Constructor. The system is pretty easy to use both for technical and non-technical people, integrates nicely with our IT landscape and helped us to significantly improve our search performance. It quickly became essential for our customer experience and there is an ever growing list of continuous optimizations for the upcoming months. It is great fun to plan, see and measure the impact of Constructor initiatives. On top of that, their customer support is top notch and it really feels like a strategic partnership where both parties benefit from each other. We really look forward for the next steps. **What do you dislike about Constructor?** The explainability of the search results is working pretty well already, but can be improved even more in the future, e.g. by showcasing the underyling rules causing certain boosts. Furthermore, being able to run more fine-granular A/B tests on search query level would be awesome. **What problems is Constructor solving and how is that benefiting you?** We were looking for a new search tool for our shop as our previous provider had various issues. With constructor, we reached significant improvements within a short period of time. ### 2. AI-Powered Merchandising That Learns and Scales as You Grow **Rating:** 5.0/5.0 stars **Reviewed by:** Rich B. | Director, Digital Merchandising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about Constructor?** Constructor’s biggest strength is the way it combines AI and machine learning with a best-in-class digital merchandising experience. As we grow, the platform learns and improves alongside us, using real customer behavior to continuously optimize search and discovery. That blend has helped us deliver a shopping journey that feels more intuitive and relevant for customers, while also staying scalable as our needs evolve. **What do you dislike about Constructor?** While Constructor is extremely powerful, that depth also comes with a learning curve. It takes some upfront time and internal training to fully understand the platform and unlock all of its capabilities, especially for new users or teams that aren’t highly technical. **What problems is Constructor solving and how is that benefiting you?** Constructor is helping us address core search and product discovery challenges by improving relevance and driving higher search conversion. It helps ensure customers find the right products more quickly, which directly impacts both conversion rate and revenue. In addition, it supports more personalized experiences, such as tailoring results based on customer inseam preferences or location, which makes browsing more efficient and improves overall customer satisfaction. ### 3. Advanced Search Tool for High Volume Ecomm **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Constructor?** Helpful tool for search and category browsing, especially when working with a high volume of products and customer traffic. The results are absolutely better than anything a person or team could produce on their own with the same performance metrics. **What do you dislike about Constructor?** While it is rare that any major issues arise - it's challenging to get timely support. Especially when raising any concerns with performance. The team tends to deflect versus diving into the issue. **What problems is Constructor solving and how is that benefiting you?** Constructor helps to identify what customers are looking for when shopping and show the best results and/or provide data to our team to learn where we can supplement. ### 4. Impressive Search Solution with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Christina H. **Reviewed Date:** January 13, 2026 **What do you like best about Constructor?** I appreciate having a great sparring partner, Niklas Broeker, who helps us out and is always available for questions and suggestions. I like the feel and look of the Constructor page itself, and it really helps that we have documentation and actual people we can talk to, which is the most important point for us. I don't remember what's it called, but Constructor offers more than just software; there's also the 'knowledge' and help behind it, which so far has been the best value for our team. Also, the initial setup was easier than I thought, easy enough. **What do you dislike about Constructor?** I do think that though I love the feel and look of Constructor's page, it could be more intuitive. I feel from an intuitivity standpoint, it's hard to navigate the tool. Also, there is much documentation, nevertheless not really 'on point,' you really have to dig sometimes. Sure, for example when we click on an item; I want to be able to instantly check why this item is ranked this way and why. I get that as a software service you cannot be 100% transparent about your algorithms, though sometimes it's hard to understand certain aspects, like which boost rule pushes this item up to 5%, etc. **What problems is Constructor solving and how is that benefiting you?** Constructor improves the speed, accuracy, and UI of our website and app search. ### 5. Comprehensive E-commerce Tool with AI Power **Rating:** 5.0/5.0 stars **Reviewed by:** Mimis S. | Customer Relationship Management & Personalization Specialist **Reviewed Date:** January 09, 2026 **What do you like best about Constructor?** There may be a few opportunities for further refinement. In some cases, the algorithm appears to take a bit longer to adapt, which can temporarily affect the relevance or completeness of the results. There also seems to be room for improvement in how transliteration between English and Greek is handled. Additionally, it would be greatly appreciated if rule changes could be applied instantly, as immediate visibility of updates would be very helpful from a usability perspective. **What do you dislike about Constructor?** In some cases, the algorithm might take a bit longer to adapt, which can temporarily affect the relevance or completeness of the results. Additionally, it would be greatly appreciated if rule changes could be applied instantly. **What problems is Constructor solving and how is that benefiting you?** Constructor optimizes our website's search by using AI to show relevant results and manage rules for synonym words and searchandizing. It provides detailed analytics, offering valuable insights into user behavior and needs. This helps us improve the overall user journey. ### 6. Powerful tool & strong support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Simon W. | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Constructor?** I really like how easy and intuitive the Constructor UI is to use. The AI-driven approach is a major strength, as it continuously improves product ranking based on real user behavior. I also highly value the motivated and supportive Constructor team, which has been a great partner throughout the collaboration. **What do you dislike about Constructor?** The A/B testing feature can be limited for certain advanced use cases. However, with the support teams help, we have always been able to find a workable solution. **What problems is Constructor solving and how is that benefiting you?** Constructor helps us significantly improve search and browse relevance. Its AI-powered product ranking continuously optimizes results, which has led to a measurable increase in RPV. In addition, Constructor enabled A/B testing for our business teams and provides strong analytics that deliver valuable insights into performance. ### 7. Smart, Machine-Learning Driven Optimization **Rating:** 4.0/5.0 stars **Reviewed by:** Doug D. **Reviewed Date:** January 07, 2026 **What do you like best about Constructor?** We like how Constructor's search provides better contextual matching to user queries and offers improved ranking of products. We appreciate the advanced machine-learning click-stream analysis, which allows us to optimize the entire site in near real-time. The fact that our A/B tests show Constructor's choices outperform business rule overrides gives us confidence in the system. We also find the simplified interface and the overall machine control approach with click-stream and personalized ranking to be a big improvement over our previous solution. **What do you dislike about Constructor?** Our fast-track implementation did not allow us to utilize the full features of the app, such as fine-tuning facet controls through the dashboard or leveraging features like their collections. Initially, the product recommendations were very poor and this did require more business rules to get it working as we wished. There are several A/B features we wish added, such as sessions, revenue, and orders and the ability to break A/B metrics down by device. **What problems is Constructor solving and how is that benefiting you?** We use Constructor for search, browse, and product recommendations. It improves contextual matching and product ranking, enhances site optimization with machine-learning analysis, and outperforms business rule overrides in AB tests, ensuring confidence in its effectiveness. ### 8. Massive revenue lift from recommendations + continuous optimisation that empowers our team **Rating:** 5.0/5.0 stars **Reviewed by:** Mark D. | Head of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Constructor?** The biggest win for us has been the commercial impact, especially through Recommendations - the revenue lift has been outstanding. We’ve also seen strong results through independent A/B testing, including improvements from recommendation engines and geo-localised ranking, and we’ve almost eliminated zero search results, which has clearly improved the customer experience. Just as importantly, Constructor feels like a genuine partnership rather than a vendor relationship. The team is highly responsive and easy to work with, always available on Slack, and quick to pull in the right people when needed . That combination of measurable performance impact and a strong working relationship has made a real difference for us. **What do you dislike about Constructor?** Constructor is premium-priced, and while the ROI is clear from our results, the cost means we still have to regularly re-justify it internally Early in the implementation, Constructor could have had a better understanding of what makes our business unique so they could give us better advice from the outset. That said, we did ultimately get the help we needed, and the team has been highly responsive throughout. One area that could be improved is visibility into catalogue updates. It’s not always easy to see when and how products have changed, which makes it harder to validate our integration. **What problems is Constructor solving and how is that benefiting you?** Constructor solves the challenge of product discovery at scale. It helps us deliver more relevant search, browse and recommendations without relying on manual merchandising that doesn’t scale, and it enables continuous optimisation through testing and iteration. The impact has been clear, including improved relevance, better localisation across markets, and stronger commercial performance leading to higher RPV, AOV and conversion, with particularly strong results from recommendations. **Official Response from Customer Success:** > Hi Mark, thanks so much for the review and for sharing such detailed feedback. It’s great to hear about the revenue impact you’ve seen from Recommendations and testing, and the progress on relevance, localisation, and reducing zero-result searches. We’re really glad those improvements are showing up in both performance and customer experience. We also appreciate the honest feedback on pricing, early implementation, and catalogue visibility. Those are fair points and helpful for us as we continue to improve how we support teams, especially early on. Thanks again for the partnership, we’re looking forward to continuing to build on these results together. ### 9. Boosts Ecom Performance with Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tomi O. **Reviewed Date:** January 21, 2026 **What do you like best about Constructor?** I really like Constructor's straightforward tech integrations and good documentation, which made it easy to implement the service into our ecommerce. It seems like a really performant machine, helping us get more relevant search results and better performance for driving conversions. The good admin tools for sales boost products and provide insights into how eCommerce is behaving. The initial setup was really easy, thanks to the help from the Constructor team and the tech side. **What do you dislike about Constructor?** I haven't really found anything bad yet. We do need to learn more about the personalization capabilities, and we have some questions about how the generative AI assistant will work. **What problems is Constructor solving and how is that benefiting you?** Constructor enhances performance and relevancy in search results for better conversion, provides beneficial admin tools for sales, and offers easy tech integration with good documentation, streamlining eCommerce implementation. ### 10. Personalized, AI-Powered Features That Boost Our Business Strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Rhys L. | Head of Digital Product, Mid-Market (51-1000 emp.) **Reviewed Date:** January 19, 2026 **What do you like best about Constructor?** The personalisation and AI user-centric features we have access to help boost our business strategies, and enhance our user-experince with a search engine designed never to return a no result! **What do you dislike about Constructor?** Although rare, product changes sometimes don't sync to the end user as quickly as we'd like, and my team has to manually force-push the changes to Constructor. **What problems is Constructor solving and how is that benefiting you?** Constructor is delivering a personal experience to our customers that never existed before. As a result, we have seen high conversion rates and increased AOV. ### 11. Reliable Platform, Flexible Ranking Levers, and a Truly Responsive Partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Constructor?** Constructor has been a strong partner for us—reliable platform capabilities, flexible relevance/ranking levers, and a cadence that supports rapid experimentation and continuous optimization. Their team is responsive and pragmatic, and they engage like an extension of our org when troubleshooting, interpreting results, or planning next iterations. **What do you dislike about Constructor?** Constructor's enablement program, needs to go deeper on the organizational transition—specifically by fully understanding the legacy context operations teams have been working in (tools, workflows, decision rights, and success metrics) and then explicitly mapping that into new ways of working on Constructor. Without that deeper discovery and role-by-role transition plan, ops teams can be left translating concepts and rebuilding processes on the fly, which creates friction and slows time-to-value. **What problems is Constructor solving and how is that benefiting you?** Constructor is solving the core problem of delivering a scalable, continuously improving onsite search experience—one where we can iterate quickly, incorporate meaningful signals into ranking, and operationalize relevance improvements with consistent governance. The benefit is faster learning cycles, more predictable optimization, and a stronger ability to evolve search toward a higher-quality customer outfitting experience while maintaining enterprise reliability and control. ### 12. Powerful tool to create and develop a holistic search & recommendation experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Trade and Development | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Constructor?** C.io offers an extensive tool box to optimize search in our frontends. The User interface enables the creation of individual search rules, scenarios and optimizations. Their customer success team is very engaged to create value with us in close collaboration. **What do you dislike about Constructor?** The basic algorithm ist powerful, but needs to be guided well towards the individual customer targets. Although growing rapdily, the analytics part has further space for growth in order to serve our specific cases. **What problems is Constructor solving and how is that benefiting you?** With C.io we manage to steer our search, ranking and recommendation results for challenging wide assortment of a 7-digit amount of SKUs towards our business targets. ### 13. Strong Search, Browse, and Guided Discovery at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Eleni X. | Co-Founder, Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Constructor?** Constructor stands out for its powerful search and browse capabilities combined with a high level of configurability. We use search, browse, and quizzes extensively, and they help us deliver relevant, guided product discovery while maintaining full control over merchandising decisions. **What do you dislike about Constructor?** Occasionally, some features take a bit of time to be fully rolled out, but the team is always open to feedback and receptive to our input, which makes the process feel collaborative. **What problems is Constructor solving and how is that benefiting you?** Constructor solves product discovery challenges by making search & browse more relevant and controllable. This helps us improve customer journeys, support informed purchasing decisions, and optimize performance across our catalog. ### 14. Intuitive Design and Effortless Browsing Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Constructor?** The design and the browsing environment, which is intuitive and easy to navigate. Additionally, we receive prompt responses whenever we need assistance or support. **What do you dislike about Constructor?** There are a few minor points regarding date selection, as the option to choose a custom date range is not consistently available across all sections. Also, It would be helpful if data exports were available in a ready-to-use format, so they can be downloaded and used directly without requiring additional processing on our side. **What problems is Constructor solving and how is that benefiting you?** It provides enough data to draw meaningful conclusions at both search and browse levels, and the information is well organized in tables, allowing for quick and efficient navigation. It is also helpful because it brings together many tools in one place, such as collections, facets, searchadizing, and many more. ### 15. Easy tool to configure and integrate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Constructor?** The javascript API works perfectly, it is easy to configure, understand and use. Also the way beacon works connecting all properties needed in HTML it is great! **What do you dislike about Constructor?** One point it could have improvements is the way object fields works as facets. for example if I have different prices for different countries and I store this in a price object with the country code being the key, I would expect to send a facet like `price.US`, but we need to send just `US` and this could conflict with other metadata. **What problems is Constructor solving and how is that benefiting you?** Provide more accurate and personalized results that reflect the user's individual preferences and interests. ### 16. Great Features and a Team That’s Always Willing to Help **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about Constructor?** The features and their willing to help or to extend their products. **What do you dislike about Constructor?** First level of Customer Support is poor. After escalation the problems were solved. Sometimes we are running on performance issues. **What problems is Constructor solving and how is that benefiting you?** Constructor provide solutions about list pages, facets and facet options, recommendation, quizzes and collections. ### 17. Improved Search Relevance and Customer Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shahzaib M. | Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Constructor?** Constructor excels at delivering personalized search results based on our user activity. It understands customer's intent rather than just terms, substantially simplifying our customers' product discovery process. I particularly like how the real-time merchandising controls allow us to highlight essential products or campaigns without the need for developer support. **What do you dislike about Constructor?** I sometimes feels like driving a high-performance car without a clear map incredibly powerful, but not always easy to navigate at first. A more guided, user-friendly interface would make the experience smoother for me. **What problems is Constructor solving and how is that benefiting you?** Constructor is solving one of the biggest pain points in e-commerce: poor product discovery and irrelevant search results. Before using it, many of our customers struggled to find what they were looking for, which impacted conversions. With Constructor, our search and browse experiences are now tailored to individual shopper behavior. ### 18. Solid e-commerce search tool with smart personalization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Constructor?** I’ve been really impressed with how Constructor handles search and product recommendations. It actually learns from user behavior and adjusts results in real time, which has helped us boost both engagement and conversions...... I also appreciate how much control it gives our team ....we can fine-tune results when needed (like for sales or seasonal campaigns), but most of the time the AI does a great job on its own **What do you dislike about Constructor?** The only real downside is that it takes a little time to get used to the platform. Some of the setup around ranking rules and reporting isn’t super intuitive at first, so there’s a bit of a learning curve..... But once you're in the flow, it’s pretty smooth. **What problems is Constructor solving and how is that benefiting you?** One of the biggest issues we had was with product search....people just weren’t finding what they needed, even though the items were right there. Constructor pretty much fixed that. The search feels way smarter now, and it actually shows stuff that makes sense based on what people are looking for (and even what they’ve clicked on before). It's honestly taken a lot of pressure off our merch team too .....we’re not constantly jumping in to fix search results manually anymore. Definitely seen a bump in engagement and conversions since we switched. ### 19. Our search is easily twice as good now we're powered by Constructor **Rating:** 5.0/5.0 stars **Reviewed by:** Nick R. | Engineering Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Constructor?** Working with Constructor has been extremely smooth and well coordinated from the very start. Highly engauged support team always happy and willing to push the next big thing. They share our passion in ecommerce and truely want to see us succeed. Their platform is fast and smart, straight forward documentation and very easy to use APIs. **What do you dislike about Constructor?** Distributed timezones. While we have a local customer success manager, a lot of the tech support is in the US or Europe. (no one works Australian Mondays). The Proof Schedule felt like it took a long time, but if you convert into a customer they already have you well profiled, so it pays off down the track. **What problems is Constructor solving and how is that benefiting you?** Site Search and Browse pages. We are also now starting to leverage their customer personalisation tools for a more curated customer experience. ### 20. Incredible team & partners to have for any business! **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley D. | Strategic Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Constructor?** Working with Constructor has been a dream. Their UI is very intuitive and easy to use. I feel confident in the partnership as their team is very responsive to our needs and willing to collaborate with us on new initiatives. Every team member has been a pleasure to work with. I love all the features that they offer, and also love that they are constantly adding more based on real customer feedback. **What do you dislike about Constructor?** Honestly, can say that I have not found anything that I dislike about Constructor. **What problems is Constructor solving and how is that benefiting you?** With Constructor's auto-generated features, I feel that there is less manual updates on our end as so far their system learns quickly & accurately. It makes all the difference when you can trust a vendor's algorithm. Their personalization features along with in-depth Analytics really help to see opportunites that I may have missed out on before. ### 21. Great platform, excellent partnership **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra A. | Senior Site Merchandising Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about Constructor?** The Constructor platform has helped my team improve business metrics while allowing us to make better use of our resources. Since implementation we have been able to dedicate limited and valuable time to more initiatives, knowing that we are making no compromises to our site performance managed by the tool. Beyond this, their customer support is unmatched. They are responsive, knowledgeable and truly listen and react to any opportunities or issues that we raise. An all around A+ partnership! **What do you dislike about Constructor?** I would like to see improvements to the analytics portion of the tool. Some analytics features could be made easier to self serve and additional data points could be made available. **What problems is Constructor solving and how is that benefiting you?** The scalable search and browse page ranking has lifted a great weight from the shoulders of my Site Merchandising team. What we previously did manually is now automated in a more sophisticated and effective way though Constructor. ### 22. My Favorite External Business Partner!! **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle K. | Manager of Digital Merchandising , Enterprise (> 1000 emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Constructor?** There are so many things I love about our Constructor partnership! Our Constructor team partners are always readily available to trouble shoot any issues that arise and help come up with solutions for our business. They are constantly innovating and releasing new products that help solve some of online retail's biggest problems. Every product the Constructor team releases is thoughtful and intuitively designed. They are always looking to improve and iterate the products provided through their platform. **What do you dislike about Constructor?** The tech enablement between our platforms and Constructor's platform is not always the most simple so sometimes certain things can take a while to get off the ground and live. **What problems is Constructor solving and how is that benefiting you?** Constructor is powering the search and browse on our website currently and we are in discussions of having Constructor help power some other aspects of our website like bundling and product recommendation widgets. Constructor makes processes that range from very complex and tedious to almost impossible on our end extremly smooth and quick to action. From things like merging and updating facets to boosting and burying certain products across the site, these were things that used to take our teams hours to execute and now are done within minutes. ### 23. $3M+ revenue 5 months after the implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Sergei G. | CPO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Constructor?** Constractor's team is very strong, they provide superb customer service, it is a pleasure working with them. I've never worked with such a strong project management team in my life. Their product is very strong. We replaced our in-house recommender with Constractor's and in just 5 months we got extra $3M+ in revenue. We haven't finished our integration yet but we already ROI positive. **What do you dislike about Constructor?** I would like to see more documentaion around their analytics. They dashboard looks very strong but it was pretty had to understand all the numbers behind and they don't have a clear documentation. **What problems is Constructor solving and how is that benefiting you?** We decided to sunset our in-house search and recommender with the Contractor's one. Right now we are in the process of migrating our all product feeds and recommendations to Constractor. We haven't finished it yet but already generated extra $3M ### 24. Great platform, great service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Constructor?** I've been thoroughly impressed with Constructor's platform. Their search and browse products have improved our product rankings and dramatically reduced the need for human intervention to merchandise our results pages. Constructor's customer success team was instrumental in our success. We had many questions and they were always ready to assist. Responses have been quick and their people are very knowledgeable. The implementation process was easy and fast, allowing us to improve the customer experience in record time. **What do you dislike about Constructor?** I'd love to see more user-friendly tutorials and resources to speed up and simplify implementation. outweigh any minor inconveniences. **What problems is Constructor solving and how is that benefiting you?** Constructor is helping us deliver the best results to our customers. Our customers are now receiving highly accurate and relevant search and browse results. We've improved satisfaction and adoption for all customers, internal and external. Constructor has also reduced the manual effort required for data analysis and manual merchandising. The automated insights and recommendations provided by the platform allow our team to focus on the key areas of improvement rather than spending time on tedious manual slotting tasks and synonym creation. ### 25. Frontiers of the Search Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Constructor?** Constructor have been fantastic partners to the business, accommodating customisation to solutions to fit the needs of the brand. I appreciate their innovative spirit, supporting us to push the boundaries through opennes to trial and consulting us on further opportunities to continuously enhance CX. Ang as the Success Manager has been a real asset, liasing both business and technical requirements which has made collaboration seamless. **What do you dislike about Constructor?** Really can't think of any downsides. Constructor have been fantastic partners. **What problems is Constructor solving and how is that benefiting you?** For the CX Design team, Constructor have partnered to help make the product discovery experience via the conversational chatbot a desirable channel. Offering an innovative solution integrated with generative AI, we're making search by need a possibility. No longer do customers need to shop online already knowing product names, rather, by conveying their need, we can handle the product curation to surface relevant results, creating an engaging and joyful search experience. ### 26. Excellent MACH Search for Composable Commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Constructor?** The specific E-commerce focus allowing optimization for a provided KPI is ideal. Constructor.io (CIO) allows us to retain full control within our team for merchandizing and operations of the site while providing an excellent baseline experience with in-session personalization. The consumption of the clickstream to train the model for Search is easy to integrate and drives powerful results. The support is responsive and partnering both during the implementation and during the day-to-day operations. The SFCC integration via CIO-provided cartridge is actively-supported by the CIO team and allows us to both benefit from that ongoing maintenance as well as customize for our specific needs. The API-first approach allows us to integrate the key functionality into the customer experience as we see fit and supports powerful reducing functionality to limit the transmission weight for clients. The documentation is up-to-date as of the date of this review (23 July 2024). **What do you dislike about Constructor?** Constructor.io (CIO) is opinionated about their product offering and focuses heavily on the benefit of AI/ML for customers. Features and functionality outside of that paradigm and understandably unavailable. **What problems is Constructor solving and how is that benefiting you?** The Search and autosuggest solutions allow our customers to find their products in as few steps as possible. ### 27. Great service and partner for search and personalization **Rating:** 5.0/5.0 stars **Reviewed by:** Andrei R. | CTO / Co-founder, Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2024 **What do you like best about Constructor?** It's a great product that improved our conversion as well as customer experience. **What do you dislike about Constructor?** Nothing comes to mind. Whenever we had a questions we were able to communicate with the implementaiton team and quickly resolved everything. **What problems is Constructor solving and how is that benefiting you?** 1) We finally migrated off a legacy ElasticSearch and now marketing and digital teams can manage it themselves. 2) We can now control each recommendation widget without engineering involvement. ### 28. An amazing product with an amazing support team **Rating:** 5.0/5.0 stars **Reviewed by:** Fabricio R. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2024 **What do you like best about Constructor?** Working along with Constructor is an amazing experience. From the product to the support team, all has been an excellent experience. **What do you dislike about Constructor?** Nothing at the time of writing this review **What problems is Constructor solving and how is that benefiting you?** We wanted to implement search for a long time and with constructor we were able to achieve it in a short amount of time and with a lot of features that would take us long to develop. ### 29. Great choice for businesses that want to improve their website's search results **Rating:** 4.5/5.0 stars **Reviewed by:** Ha D. | SRE, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2023 **What do you like best about Constructor?** Constructor is a very user-friendly platform, even for those with no prior experience with search engine optimization. The interface is clean and intuitive, and the documentation is comprehensive **What do you dislike about Constructor?** While Constructor offers a variety of customization options, there may be some limitations in tailoring the search and recommendation algorithms to extremely specific or unique requirements. Advanced users may find themselves wishing for more granular control over certain aspects of the system. **What problems is Constructor solving and how is that benefiting you?** One of the primary problems Constructor addresses is enhancing the user experience on my website. The fast and accurate search functionality ensures that customers can quickly find the products they are looking for, reducing frustration and increasing user satisfaction. This has led to higher retention rates and a lower bounce rate on my site. ### 30. Saving me hours of work a week **Rating:** 5.0/5.0 stars **Reviewed by:** Lindy M. | Digital Optimization Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Constructor?** Constructor since it has launched has allowed me to get so much time back. Rather than having to focus on what new keywords I need to watch out for from the shift of one season or holiday to the next, its learning and adjusting on its own. No more fussing around with manual search suggestions, or synonyms. I am able to focus on true conversion strategy and how to get more people to these more optimal pages. **What do you dislike about Constructor?** The analytics I wish were a bit more robust, but the team is so helpful hearing our feedback and is implementing new features monthly if not weekly. They are able to get to additional data if asked and are great partners that way. **What problems is Constructor solving and how is that benefiting you?** We have a large catalog that had relevancy issues. Constructor is helping make sure that what the customers care most about for that specific category or search term is at the top. They also help us with no search results or low search results, mispellings and product sorting manipulation. It is very easy to drag and drop specific products where you want and to time them so you dont set it and forget it. ### 31. Way more than just a Search Platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Alexis H. | Site Merchandise Manager - E-commerce, Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Constructor?** Constructor has allowed our team to gain insights into what our customers are not only searching for but how they navigate our website. As a merchandiser, the AI feature has taken much of the monotonous work out of my daily tasks. I have found it quite dependable and accurate and have noticed very high conversion rates between the AI and cognitive embedding features. I love seeing data on the CTRs and conversion rates on different search terms and being able to focus on searchandizing and/or redirecting based on how the terms are performing. Overall, the site is so user-friendly and easy to navigate and we are so grateful to have a strong partnership with the Constructor team! **What do you dislike about Constructor?** One thing I would love as a merchandiser is for it to be easier to bury certain products on search and category pages. For example, I might have a product I don't want to blocklist but I want it to show at the very bottom of the page and between AI and attractiveness rates, burying the product doesn't always work. Sometimes I have to count how many products I have on the page and go to the slotting option so I can slot a product at the very bottom of the page. **What problems is Constructor solving and how is that benefiting you?** Constructor is ahead of the game in predicting what the customer wants when searching a website. Between suggesting search terms when the customer is typing and showing results based on AI and cognitive embedding, it is taking the monotonous work out of my merchandising role. ### 32. Seamless Experience, Can't Recommend Enough! **Rating:** 5.0/5.0 stars **Reviewed by:** Meg Housholder P. | Assistant Event Producer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about Constructor?** What I like best about Constructor is how EASY their platform is to use. It's a night and day difference from our old search provider. With our old search provider, I felt like every time I went to create a rule, boost a product - essentially utilize their merchandising tools - nothing would work like expected. That is the OPPOSITE experience with Constructor. Their platform is practical and simple so that you can easily leverage their merchandising tools and clearly see how they perform. Their launch and support team have also been fantastic to work with. They offer a dedicated Slack Channel so you can constantly communicate with their team. If an issue or question arises, it's extremely easy to get a hold of someone on the Constructor team and get a response within 24 hours or less. It was also a plus that their team understood our product assortment and could offer feedback and suggestions on how to showcase our products better. **What do you dislike about Constructor?** I don't dislike anything about Constructor but some aspects of their Analytics could be more user-friendly. For example, if I want to export a Top Searches report, the excel file is sent to my email rather than just downloaded immediately. **What problems is Constructor solving and how is that benefiting you?** The merchandising tools are much easier to use, the analytics are much more accurate, and we can see our KPIs in real-time and measure them accordingly. ### 33. Awesome platform. Awesome team. **Rating:** 5.0/5.0 stars **Reviewed by:** Jake B. | Agile Project Manager/Scrum Master, Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Constructor?** Constructor was a great choice for our site. Such a huge upgrade from our existing search provider. The Constructor team was great starting from their demos, through contract signing, platform integration, and continual support. They were always readily available for any questions or concerns and did an amazing job meeting with our internal stakeholders to show how to use all the different features within the Constructor platform! Overall just super impressed with their company. **What do you dislike about Constructor?** We had zero complaints throughout our integration process and the support team was very fast and supportive! **What problems is Constructor solving and how is that benefiting you?** Constructor really helped us improve our search overall - we now can be confident in the results that are customers are getting based on the data they are constantly pulling in and learning from using AI. We also have the ability to add all sorts of custom rules that help our customers find the products that are right for them! ### 34. More than just site search... **Rating:** 4.5/5.0 stars **Reviewed by:** Grant B. | Team Lead, Channels, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Constructor?** The team at constructor has provided great suggestions on functionality and areas of opportunity that have helped improve the customer experience on site. The account and technical contacts are invested in the relationship, always have the businesses best interest in mind, and know the capabilities of their product offering like the backs of their hands. **What do you dislike about Constructor?** Current configuration is set up to process daily feeds of multiple CSV files which can get a little cumbersome to troubleshoot. **What problems is Constructor solving and how is that benefiting you?** Search, Auto Suggest and Browse experience is far more consistent on site, provides far more data and insights to substantiate our next steps with each, and is extremely easy and intuitive to adjust within the admin. With tens of thousands of products, Constructor has made it far more manageable to segment and make necessary adjustments with a variety of different rules and conditions. ### 35. Quick, Quality, and Consistent support from Constructor **Rating:** 5.0/5.0 stars **Reviewed by:** Peter B. | Technical Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Constructor?** Constructor's team is filled with genuine and kind people who want the best for you and your business. Constructor's support team is always available, willing, and eager to help us in any way they can. Working with them is easy, and they have found a way to make 'search' fun and enjoyable! Thank you to all who support us! **What do you dislike about Constructor?** If I had to leave one critique about Constructor, it would be helpful if they stored more history of file integrations rather than what they do now. Sometimes I want to look back at something that happened several months ago, and I cannot. **What problems is Constructor solving and how is that benefiting you?** Constructor is assisting us in populating our product list page. They are also making it easier for our customers to search for products while providing product recommendations that increase our average basket size. ### 36. Constructor IO's search solutions significantly enhance the e-commerce search experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Constructor?** Constructor IO has significantly enhanced our search experience, providing a seamless and intuitive search-as-you-type autocomplete feature that helps our users find products quickly and effortlessly. The customization options have been outstanding, allowing us to tailor the search algorithm, ranking, and weighting of search results to perfectly align with our unique requirements. The integration process was smooth, thanks to their well-documented API and helpful developer support. Additionally, the analytics tools have provided valuable insights into user behavior and search patterns, enabling us to make data-driven decisions to optimize our site's performance. Constructor IO's solution has truly exceeded our expectations, and we highly recommend it to other companies looking to improve the search functionality of their e-commerce websites. **What do you dislike about Constructor?** A bit confusing with some of our integration however, the support team was able to answer all of our questions and help us solve our issues. **What problems is Constructor solving and how is that benefiting you?** Solving our search provider functionality on our e-commerce website. It is working very well and providing accurate results. ### 37. Excited for what's to come! **Rating:** 4.5/5.0 stars **Reviewed by:** Chrissy K. | Director of Product Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2023 **What do you like best about Constructor?** The team of people we work with at Constructor is simply incredible. They are patient, empathetic, and intense listeners. **What do you dislike about Constructor?** The analytics could be more robust. I'd love to see more visibilty for rules performance and a better break out of search vs browse analytics. **What problems is Constructor solving and how is that benefiting you?** Constructor is offering our team ease of use in finessing search strategy and helping our organization provide a better customer experience when shopping our website. ### 38. Constructor Great Platform , Great Service!! **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha Evelyn W. | Merchandising Team Lead Web, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Constructor?** Having our company search being erratic and providing results that just weren't what our customers wanted to see, onboarding Constructor has enormously changed our platform. Their service is the next level of amazing. Always available to answer any emails and calls almost immediately no matter the time difference. Great team to work with **What do you dislike about Constructor?** If you have lost or deleted csv file in error that you used to upload for your collection initially, you cannot easily download file from a collection created. **What problems is Constructor solving and how is that benefiting you?** Great search results, easily able to slot and boost products has become easier compared a very very manual way of working. ### 39. Constructor as a partner for product discovery. **Rating:** 5.0/5.0 stars **Reviewed by:** Jud M. | Product Owner, Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Constructor?** The most helpful aspect of Constructor is the ability to manage so many aspects of the product discovery experience directly from the Constructor Dashboard. Having the ability to cut out so many manual steps to optimize product search and browse saves a lot of time and headache. **What do you dislike about Constructor?** Sometimes the technical aspects of how Constructor approaches relevancy and attractiveness can be a little confusing, the concepts a little hard to grasp. **What problems is Constructor solving and how is that benefiting you?** Constructor has dramatically eliminated the number of zero and limited results searches that Meijer users see. ### 40. We succeed together **Rating:** 5.0/5.0 stars **Reviewed by:** Paolo V. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Constructor?** The Constructor team is quite responsive in our connected slack channels. Whenever our team has a question, we fire it away, and despite the time zone differences with the core team, they are quick to jump in and help us either understand what needs to be done, pointing to resources and documentation that are helpful, or being honest about when they need to take it back to find out the answer for us. They feel like an extension of our team. Ang, Sarah, Steve, Stanley, and Chris have been a pleasure to work with. **What do you dislike about Constructor?** The analytics are so good that I find myself wanting to share the graphs broadly, but I wish I could export the data to CSV so I can create charts for internal presentations that use our brand colors. The constructor graphs are pretty neat though. Very insightful. **What problems is Constructor solving and how is that benefiting you?** Constructor is improving the searchability of our broad catalog. The extra layered intelligence creates relevance between related items in our catalog, making it easier for our customers to not only find what they are looking for but to also find similar items that they may not have known to search for. AI fills the gap between the data we provide and the expectations of our customers when searching for something to buy. **Official Response from Melinda Lane:** > Hi Paolo, thank you for taking the time to review Constructor. We are obsessed with building a true partnership with customers like yourself and it is fantastic to read how highly you value our customer success team. We did hear your feedback on exporting our analytics and insights data and are currently working full steam on adding export functionality to the dashboard - stay tuned for more in the near future. ### 41. Learning more about our members every week! **Rating:** 4.0/5.0 stars **Reviewed by:** Torey A. | Site Merchandising Manager - eCommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about Constructor?** Constructor is an easy and helpful tool to learn. Once implemented, the amount of information about individual customers and their behaviors is endless. I learn something new using it every time I log in! **What do you dislike about Constructor?** For our business, it is difficult when we have things that are very specific showing up in search results for something very broad. It could help to optimize each individual search result but also time consuming when the tool does a lot of the heavy lifting for you. **What problems is Constructor solving and how is that benefiting you?** Constructor helps us the most in creating collections specific to the category page and easily featuring new products or popular products in certain site or search pages. ### 42. Considerable uplift in our search capabilities improving our customer experience **Rating:** 4.5/5.0 stars **Reviewed by:** Teck G. | Head of Media, MarTech and AdTech, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Constructor?** Constructor is the evolution search needed to head towards infusing AI/ML smarts with vital data input to drive relevancy and accuracy for our customers. The platform offers a robust range of configurations without it being a burden and augmenting this baseline with its click stream intelligence to drive meaningful search results. **What do you dislike about Constructor?** The platform took a bit longer to integrate than I had hoped for. However, this is equally due to our infrastructure and team. Constructor's client success team made the process easier and more streamlined than it would have been had they not been on hand to help guide our folks. **What problems is Constructor solving and how is that benefiting you?** Speed, accuracy and relevancy. Constructor has wholesale lifted our search capability and functionality, and this uplift was a critical step in our journey to ensure our user experience meets customer expectations. ### 43. Great platform - more than just search! **Rating:** 4.0/5.0 stars **Reviewed by:** Paloma M. | Product Manager E-commerce , Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Constructor?** Having more insights into how our customers are using our website, specially search, and having Constructor AI boosting or promoting articles to increase conversion. **What do you dislike about Constructor?** Overall it is a very positive experience, but we've encountered some blockers copying over settings from different indexes to others - but Constructor's support has been helpful every time. **What problems is Constructor solving and how is that benefiting you?** We have a better hands-off solution now for search, sort and ranking. Also, we're starting to look now into including other features that were not initially planned, like recommendations. ### 44. Excellent experience and completely transformed search for our E-commerce site **Rating:** 5.0/5.0 stars **Reviewed by:** Robert H. | System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Constructor?** Tangible improvements to search results almost immediately. Easy to use UI for business users that have no technical background. **What do you dislike about Constructor?** Slightly longer catalog update processing time than we were used to. **What problems is Constructor solving and how is that benefiting you?** Passes the dog food test: searching for chicken as a product, not a flavour. Minimal maintenance for seasonality, great reporting for trending searches. ### 45. Not just search! **Rating:** 5.0/5.0 stars **Reviewed by:** Cuan A. | Product Manager - Omnichannel , Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Constructor?** From the outset, the team was helpful, engaging and ready to go. The implementation was one of the smoothest I have ever been part of - quick, easy, hands-on **What do you dislike about Constructor?** Nothing I can think of, the software and AI do a great job. **What problems is Constructor solving and how is that benefiting you?** They helped us move our product search into a more personalized and relevance-based feature; our customers are delighted. ### 46. Constructor.io is a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | Chief Marketing Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2022 **What do you like best about Constructor?** It’s rare that I come across a martech company that combines both true innovation and a white-glove service. Constructor.io is one of the best vendors we have ever on-boarded to date! Their team is extremely attentive to our needs, and has set us up for success! Since onboarding Constructor.io we’ve seen an incremental lift on RPV (Revenue Per Visitor). It's no secret: there are a lot of Search/Recommendation platforms on the market, and switching between them is not easy. So it's important to shop around and choose the right one. If you are in e-commerce, I genuinely believe you're in safe hands with Constructor and would recommend them over any other Search vendor (trust me, we did our research). We switched from Algolia to Constructor.io and the experience has been night and day. The team is fantastic and the product is very well thought out. Constructor offers a full suite of tools and they continue to add more. Our merchandisers now have the tools and insights to be effective merchandisers and are empowered to do quite a bit while working alongside Constructor’s AI. What we also like about Constructor is that they LISTEN. Some of our business use cases are unique in e-commerce, and Constructor has worked with us to find solutions and solve for our problems. I also can’t emphasize this enough: their dedicated account managers are the best we’ve ever experienced. They're not only knowledgeable, but act almost as an extension of our team. **What do you dislike about Constructor?** We'd love for Constructor.io to continue to innovate on their recommendation pods. This includes "Complete the Look" and "Visual/Discovery Recommendations." **What problems is Constructor solving and how is that benefiting you?** Search Relevance, Search Auto Suggest, Recommendations, PLP product sorting, Facet Reordering, Dashboard Insights, Enhanced Merchandising **Official Response from Melinda Lane:** > Hi Alexander, thank you for your review - making our customers successful both through the product achieving outstanding results and the best customer success experience in the industry is what gets the Constructor team up every morning. You made our day! We are also excited to share with you that we heard your Recommendations enhancement request and added the functionality for visual recommendations since October. You can now create the ‘Complete the Look’ recommendations through our bundling features. ### 47. Constructor is the next evolution of search **Rating:** 5.0/5.0 stars **Reviewed by:** Eli A. | Founder, CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Constructor?** Constructor has all of the search features you could ever want, and on top of it, they have the most helpful account reps of any SaaS company I've worked with. They routinely go above and beyond to make sure we have everything we need, and it really sets them apart from the off-the-shelf solutions like Algolia. And crucially, their tech is great. They are much more than a keyword-matching search engine. Their engine understands search intent in a way that optimizes results so that you don't need to write hundreds or thousands of rules and synonyms in order to show your users the correct results. **What do you dislike about Constructor?** The integration is slightly less straightforward than others, but the customer success team more than makes up for it **Recommendations to others considering Constructor:** My review focused a lot on the intent-based benefits of Constructor, but they also provide great products for user-level recommendations and similar item suggestions. I would use Constructor for any type of e-commerce because they really care about giving you the perfect suite of search and browse related products for your specific use-cases **What problems is Constructor solving and how is that benefiting you?** Constructor is the best-in-class in terms of search relevancy. Our marketplace has millions of different items, so it's crucial for us to understand the user's search intent, which Constructor does amazingly well. For example, if a user searches with the query "All Stars", Constructor understands they are looking for items from the brand "Converse All Stars", and the user will see products exclusively from that brand. Similarly, if I search a food catalog with the 2 queries "pepper" and "peppers", Constructor understands that those are 2 different queries and not just a pluralization of the same query. The results for "pepper" will return products related to the spice, and "peppers" will return vegetables. Other search engines that focus on text-matching will miss this nuance, and that's the secret sauce that makes Constructor so valuable ### 48. Best Search Service that added value to our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Constructor?** - Speed of Search; This is exactly what we were looking for in a search partner. - Ai-Driven results; Results tailored to each user based on their search habits. - Ability to integrate with practically anything since the results are returned in JSON format. We used a JS framework to pull in the JSON results and formatted them to display to our end users. - Recommendation Pods; The ability to create recommendation pods to be used across the site. Best Sellers, Recently Viewed, etc... - Dashboard; The dashboard allows us to see an overview of the indexes in Constructor. It also allows us to see the feeds that get sent to Constructor. **What do you dislike about Constructor?** - Daily Full Feed needs to be sent; A daily full CSV feed needs to be sent every day regardless of the delta CSV feeds are sent throughout the day. This is something we had to account for and make very performant since we have a big catalog of data. - No full API usage; Currently we have to use CSV feeds to get the data into Constructor. They do have an API to update/add items but have been told it is not ready for use. If this changes in the future we will be using the API instead of CSV feeds. - No logging for API calls; If you can use some of the API calls that Constructor allows there is no logging in the dashboard to see if the call was successful or not. - Product search in the dashboard; If you need to search in the dashboard you have to search by product name ONLY. Constructor has a great search on the frontend but in their dashboard, the search seems to be only looking at 1 column in their database and that is the product name. Just something to be aware of if you need to find a specific product and see the data set on it. Also, the products in the dashboard do not show the variant products (child) only the parent product. **What problems is Constructor solving and how is that benefiting you?** - Search Speed and Product Recommendations; The search that our platform has out of the best was not great for speed and did not have the Ai-driven knowledge that Constructor has. - Merchandising team can build collection pages and be used on the frontend. - Boost/Bury products as needed - Speed of updates for our Search and Browse pages **Official Response from Melinda Lane:** > Thank you for your response, it’s great to hear that Constructor Search and Recommendations is exactly what you are looking for in a partner. Also, thank you for taking the time to share your opportunities for improvement - we value customer feedback to make our products even better. With regards to your remarks, we’d like to share that Constructor does support full API coverage to update the catalogue delta update. In practice, we have seen that the delta synchronization may fail on the customer side and to prevent catalogues going out of sync, a daily full feed is often the preferred choice by our customers’ enterprise architecture teams. On the Constructor side, we do log API calls for ingestion and you can access the reports in the dashboard. Your Customer Success Manager will be happy to show you on your next sync. ### 49. Superior customer service, unparalleled among SaaS vendors **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2022 **What do you like best about Constructor?** The support team at Constructor is fast to respond with insightful solutions. They consistently go the extra mile to help solve a problem. It is refreshing to have a vendor who prioritizes customer service to the nth degree. Constructor is always looking for feedback on how we think their product should work. They take input from their clients and use that to put goals on the road map. **What do you dislike about Constructor?** The payload delivered by Constructor.io is pretty significant, so mobile users in remote areas may notice some lag time while waiting for search results to load. However, I've noticed significant improvements in this over the last 12 months, and I anticipate even more improvement in the coming months. I don't have much else negative to say against Constructor - they're great! **What problems is Constructor solving and how is that benefiting you?** Digital merchandizing. How do you deliver meaningful search results to customers? How does your website sort your products when customers are browsing the site? How do you manage the filters and facets that you offer to your customers to allow them to refine the search/browse results? Constructor.io offers a solution to these questions. Constructor will intuitively help your customer find the products they're looking for on your site. My company has seen a significant lift in conversion rate and AOV since we started working with Constructor.io - a myriad of other factors contribute to this too, but Constructor is an essential part of the winning formula. ### 50. Great platform! **Rating:** 4.0/5.0 stars **Reviewed by:** Sayan M. | Senior Digital Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2022 **What do you like best about Constructor?** The Constructor Dashboard is very insightful and the Customer Success team is a pleasure to work with. The turnaround with the team on Slack is fast and helps drive quick business outcomes. **What do you dislike about Constructor?** The user documentation, while extensive, could be a little more exhaustive and potentially elaborate so that new users on Constructor can quickly come up to speed on how to get the best out of the platform. **Recommendations to others considering Constructor:** Would recommend the product across the board. **What problems is Constructor solving and how is that benefiting you?** The search on our website and mobile app is powered by constructor and that helps us to enable our customers to serve the most relevant products up to our customers. - [View Constructor pricing details and edition comparison](https://www.g2.com/products/constructor-io-constructor/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-26+17%3A38%3A21+-0500&secure%5Bsession_id%5D=4174a746-1a3e-4685-8c27-4eae244b83b8&secure%5Btoken%5D=b1c7638848f08fd4e75f5af012581bcd3f2e5d8ef757b24b06ddce813e3eaa79&format=llm_user) ## Constructor Integrations - [Akeneo PIM](https://www.g2.com/products/akeneo-pim/reviews) - [Alokai](https://www.g2.com/products/alokai/reviews) - [Amazon Sponsored Ads](https://www.g2.com/products/amazon-amazon-sponsored-ads/reviews) - [Amplience](https://www.g2.com/products/amplience/reviews) - [AWS Bedrock](https://www.g2.com/products/aws-bedrock/reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Braze](https://www.g2.com/products/braze/reviews) - [commercetools](https://www.g2.com/products/commercetools/reviews) - [Contentful](https://www.g2.com/products/contentful/reviews) - [Contentstack](https://www.g2.com/products/contentstack/reviews) - [Elastic Path](https://www.g2.com/products/elastic-path/reviews) - [Fabric](https://www.g2.com/products/fabric-fabric/reviews) - [Fluent Order Management](https://www.g2.com/products/fluent-order-management/reviews) - [Movable Ink](https://www.g2.com/products/movable-ink/reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Tapcart](https://www.g2.com/products/tapcart-tapcart/reviews) ## Constructor Features **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Merchandising** - Product Recommendations - Product Search - Product Display **Compatibility** - Federated Search - File Types - Global Language Support **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Computing** - AI/Machine Learning - Little to No Coding **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Analytics** - Reports & Analytics - Customer Data **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **Experimental Design** - Multivariate testing capacities - Concurrent Testing - Mobile Testing **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Personalization** - Recommendation - Content - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Administration** - Integrations - Dashboard **Functionality** - Personalization - Search Analytics - Integrations **Integration** - E-Commerce - PIM - Merchadising **Analytics** - Reporting and Analytics **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Multichannel** - Web - Email - Mobile **Agentic AI - A/B Testing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Constructor Alternatives - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (757 reviews) - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (428 reviews) - [Coveo](https://www.g2.com/products/coveo/reviews) - 4.3/5.0 (142 reviews)