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Constructor Reviews & Product Details

Constructor Overview

What is Constructor?

Constructor is the only search and product discovery platform tailor-made for enterprise ecommerce where conversions matter. Constructor's AI first solutions make it easier for shoppers to discover products they want to buy and for ecommerce teams to deliver personalized experiences in real-time that drive impressive results. Optimizing specifically for ecommerce metrics like revenue, conversion rate and profit, Constructor generates consistent $10M+ lifts for some of the biggest brands in ecommerce, such as Sephora, Petco, home24, Maxeda Brands, Birkenstock and Grove Collaborative.

Constructor Details
Product Website
Languages Supported
Danish, German, English, Finnish, French, Hungarian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Constructor offers a self-learning search engine that uses machine learning and data science techniques to increase conversions.


Seller Details
Company Website
Year Founded
2015
HQ Location
SAN FRANCISCO, CA
Twitter
@constructor_io
266 Twitter followers
LinkedIn® Page
www.linkedin.com
619 employees on LinkedIn®

Meredith B.
MB
Overview Provided by:

Recent Constructor Reviews

Nick R.
NR
Nick R.Mid-Market (51-1000 emp.)
5.0 out of 5
"Our search is easily twice as good now we're powered by Constructor"
Working with Constructor has been extremely smooth and well coordinated from the very start. Highly engauged support team always happy and willin...
Fabricio R.
FR
Fabricio R.Mid-Market (51-1000 emp.)
5.0 out of 5
"An amazing product with an amazing support team"
Working along with Constructor is an amazing experience. From the product to the support team, all has been an excellent experience.
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Ashley D.Enterprise (> 1000 emp.)
5.0 out of 5
"Incredible team & partners to have for any business!"
Working with Constructor has been a dream. Their UI is very intuitive and easy to use. I feel confident in the partnership as their team is very re...
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Constructor Media

Constructor Demo - Constructor Dashboard
Insights and control for product discovery moments in one intuitive dashboard: Search, Autosuggest, Browse, Recommendations, Collections and Product Finders.
Constructor Demo - Merchant Controls & Intelligence
Leverage advanced predictive analytics with testing capabilities — so your merchandisers can save time and strategically optimize for best results.
Constructor Demo - Collections
Constructor’s purpose-built ecommerce AI optimizes your collection pages by aligning shopper preferences with your most important metrics — so you can deliver a tailored experience that drives more revenue.
Constructor Demo - AI Shopping Assistant
Constructor's AI Shopping Assistant is purpose-built to increase revenue for enterprise ecommerce by giving shoppers an engaging, human-like experience that helps them explore new items they want to purchase.

Official Downloads

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40 Constructor Reviews

4.8 out of 5
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40 Constructor Reviews
4.8 out of 5
40 Constructor Reviews
4.8 out of 5

Constructor Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ConstructorQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Nick R.
NR
Engineering Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

Working with Constructor has been extremely smooth and well coordinated from the very start.

Highly engauged support team always happy and willing to push the next big thing.

They share our passion in ecommerce and truely want to see us succeed.

Their platform is fast and smart, straight forward documentation and very easy to use APIs. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Distributed timezones. While we have a local customer success manager, a lot of the tech support is in the US or Europe. (no one works Australian Mondays).

The Proof Schedule felt like it took a long time, but if you convert into a customer they already have you well profiled, so it pays off down the track. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

Site Search and Browse pages.

We are also now starting to leverage their customer personalisation tools for a more curated customer experience. Review collected by and hosted on G2.com.

AD
Strategic Operations Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

Working with Constructor has been a dream. Their UI is very intuitive and easy to use. I feel confident in the partnership as their team is very responsive to our needs and willing to collaborate with us on new initiatives. Every team member has been a pleasure to work with. I love all the features that they offer, and also love that they are constantly adding more based on real customer feedback. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Honestly, can say that I have not found anything that I dislike about Constructor. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

With Constructor's auto-generated features, I feel that there is less manual updates on our end as so far their system learns quickly & accurately. It makes all the difference when you can trust a vendor's algorithm. Their personalization features along with in-depth Analytics really help to see opportunites that I may have missed out on before. Review collected by and hosted on G2.com.

AA
Senior Site Merchandising Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

The Constructor platform has helped my team improve business metrics while allowing us to make better use of our resources. Since implementation we have been able to dedicate limited and valuable time to more initiatives, knowing that we are making no compromises to our site performance managed by the tool.

Beyond this, their customer support is unmatched. They are responsive, knowledgeable and truly listen and react to any opportunities or issues that we raise. An all around A+ partnership! Review collected by and hosted on G2.com.

What do you dislike about Constructor?

I would like to see improvements to the analytics portion of the tool. Some analytics features could be made easier to self serve and additional data points could be made available. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

The scalable search and browse page ranking has lifted a great weight from the shoulders of my Site Merchandising team. What we previously did manually is now automated in a more sophisticated and effective way though Constructor. Review collected by and hosted on G2.com.

Danielle K.
DK
Manager of Digital Merchandising
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

There are so many things I love about our Constructor partnership! Our Constructor team partners are always readily available to trouble shoot any issues that arise and help come up with solutions for our business. They are constantly innovating and releasing new products that help solve some of online retail's biggest problems. Every product the Constructor team releases is thoughtful and intuitively designed. They are always looking to improve and iterate the products provided through their platform. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

The tech enablement between our platforms and Constructor's platform is not always the most simple so sometimes certain things can take a while to get off the ground and live. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

Constructor is powering the search and browse on our website currently and we are in discussions of having Constructor help power some other aspects of our website like bundling and product recommendation widgets. Constructor makes processes that range from very complex and tedious to almost impossible on our end extremly smooth and quick to action. From things like merging and updating facets to boosting and burying certain products across the site, these were things that used to take our teams hours to execute and now are done within minutes. Review collected by and hosted on G2.com.

Sergei G.
SG
CPO
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

Constractor's team is very strong, they provide superb customer service, it is a pleasure working with them. I've never worked with such a strong project management team in my life.

Their product is very strong. We replaced our in-house recommender with Constractor's and in just 5 months we got extra $3M+ in revenue.

We haven't finished our integration yet but we already ROI positive. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

I would like to see more documentaion around their analytics. They dashboard looks very strong but it was pretty had to understand all the numbers behind and they don't have a clear documentation. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

We decided to sunset our in-house search and recommender with the Contractor's one. Right now we are in the process of migrating our all product feeds and recommendations to Constractor. We haven't finished it yet but already generated extra $3M Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

I've been thoroughly impressed with Constructor's platform. Their search and browse products have improved our product rankings and dramatically reduced the need for human intervention to merchandise our results pages.

Constructor's customer success team was instrumental in our success. We had many questions and they were always ready to assist. Responses have been quick and their people are very knowledgeable.

The implementation process was easy and fast, allowing us to improve the customer experience in record time. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

I'd love to see more user-friendly tutorials and resources to speed up and simplify implementation. outweigh any minor inconveniences. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

Constructor is helping us deliver the best results to our customers. Our customers are now receiving highly accurate and relevant search and browse results. We've improved satisfaction and adoption for all customers, internal and external.

Constructor has also reduced the manual effort required for data analysis and manual merchandising. The automated insights and recommendations provided by the platform allow our team to focus on the key areas of improvement rather than spending time on tedious manual slotting tasks and synonym creation. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Constructor?

Constructor have been fantastic partners to the business, accommodating customisation to solutions to fit the needs of the brand. I appreciate their innovative spirit, supporting us to push the boundaries through opennes to trial and consulting us on further opportunities to continuously enhance CX. Ang as the Success Manager has been a real asset, liasing both business and technical requirements which has made collaboration seamless. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Really can't think of any downsides. Constructor have been fantastic partners. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

For the CX Design team, Constructor have partnered to help make the product discovery experience via the conversational chatbot a desirable channel. Offering an innovative solution integrated with generative AI, we're making search by need a possibility. No longer do customers need to shop online already knowing product names, rather, by conveying their need, we can handle the product curation to surface relevant results, creating an engaging and joyful search experience. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Constructor?

The specific E-commerce focus allowing optimization for a provided KPI is ideal.

Constructor.io (CIO) allows us to retain full control within our team for merchandizing and operations of the site while providing an excellent baseline experience with in-session personalization. The consumption of the clickstream to train the model for Search is easy to integrate and drives powerful results. The support is responsive and partnering both during the implementation and during the day-to-day operations.

The SFCC integration via CIO-provided cartridge is actively-supported by the CIO team and allows us to both benefit from that ongoing maintenance as well as customize for our specific needs.

The API-first approach allows us to integrate the key functionality into the customer experience as we see fit and supports powerful reducing functionality to limit the transmission weight for clients. The documentation is up-to-date as of the date of this review (23 July 2024). Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Constructor.io (CIO) is opinionated about their product offering and focuses heavily on the benefit of AI/ML for customers. Features and functionality outside of that paradigm and understandably unavailable. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

The Search and autosuggest solutions allow our customers to find their products in as few steps as possible. Review collected by and hosted on G2.com.

Andrei R.
AR
CTO / Co-founder
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Constructor?

It's a great product that improved our conversion as well as customer experience. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Nothing comes to mind. Whenever we had a questions we were able to communicate with the implementaiton team and quickly resolved everything. Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

1) We finally migrated off a legacy ElasticSearch and now marketing and digital teams can manage it themselves.

2) We can now control each recommendation widget without engineering involvement. Review collected by and hosted on G2.com.

Fabricio R.
FR
Engineering Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Constructor?

Working along with Constructor is an amazing experience. From the product to the support team, all has been an excellent experience. Review collected by and hosted on G2.com.

What do you dislike about Constructor?

Nothing at the time of writing this review Review collected by and hosted on G2.com.

What problems is Constructor solving and how is that benefiting you?

We wanted to implement search for a long time and with constructor we were able to achieve it in a short amount of time and with a lot of features that would take us long to develop. Review collected by and hosted on G2.com.