# EasyAsk Reviews **Vendor:** EasyAsk **Category:** [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search) **Average Rating:** 4.6/5.0 **Total Reviews:** 11 ## About EasyAsk EasyAsk is a provider of e-commerce site search, navigation and merchandising solutions for e-retail, mobile commerce and B2B commerce. ## EasyAsk Reviews ### 1. Simplifying Search with NLP **Rating:** 5.0/5.0 stars **Reviewed by:** Akif R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2024 **What do you like best about EasyAsk?** EasyAsk improves the search experience for customers by allowing them to use natural language queries, making it easier and more intuitive to find products. **What do you dislike about EasyAsk?** Integrating EasyAsk into an existing e-commerce platform may require significant technical expertise and resources, potentially leading to implementation challenges. **What problems is EasyAsk solving and how is that benefiting you?** EasyAsk's technology can assist with merchandising efforts by identifying trends and patterns in user queries, helping businesses tailor their product offerings more effectively. ### 2. NLP Technology which search product and information using everyday language queries. **Rating:** 5.0/5.0 stars **Reviewed by:** Tulaja N. | Software Engineer Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about EasyAsk?** Search experience is good with correct results. Navigation feature will allow user to see the results on various attributes like price, brand, category and color. **What do you dislike about EasyAsk?** The user who are not familiar with NLP may leads to the learing curve. complexity cause of may face the integration issue **What problems is EasyAsk solving and how is that benefiting you?** Easy to make the decision about the search behavior, popular product and trends so that it will improve the product offering and overall shopping experience. ### 3. EasyAsk best platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2024 **What do you like best about EasyAsk?** Easy ask is a very good platform where we can ask our queries in natural language.It also reduce the time.Customer support is also good. **What do you dislike about EasyAsk?** Somtimes EasyAsk take time to get familiar with natural language also it need regular maintenance and updates. **What problems is EasyAsk solving and how is that benefiting you?** It solves by seraching few keyword it give the full format also through NLP we can serach product on everyday language. ### 4. better navigation solutions for e-commerce websites. **Rating:** 4.0/5.0 stars **Reviewed by:** Tanmay D. | RPA Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about EasyAsk?** we appreciate its ability to understand and interpret complex queries, allowing for a more user-friendly and efficient search experience on e-commerce websites. **What do you dislike about EasyAsk?** a good search engine, but a pricey solution. **What problems is EasyAsk solving and how is that benefiting you?** EasyAsk is designed to handle complex queries, making it easier for users to articulate their needs and find relevant results. ### 5. EasyAsk Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about EasyAsk?** EasyAsk is a natural language processing (NLP) technology that enables users to interact with databases and conduct searches using conversational language. Enhanced User Experience Versatility, Easy Implementation Easy Integration it easier for individuals without technical expertise to access information. Good customer support **What do you dislike about EasyAsk?** It's not an open source Proprietary Software **What problems is EasyAsk solving and how is that benefiting you?** Enhanced Decision-Making: Quick and accurate retrieval of relevant information through natural language queries can support better and faster decision-making processes within an organization. Versatility Across Industries ### 6. Search and merchandise solutions for e-commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Sagar S. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about EasyAsk?** Primary focus on enhancing the search functionality within online stores to improve the customer experience **What do you dislike about EasyAsk?** Personalised recommendation sometimes do not provide correct information **What problems is EasyAsk solving and how is that benefiting you?** Advance search capabilities, Allowing me to search for products using natural language queries The search process is user friendly and intuitive ### 7. Customisable & complete E-commerce management **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj G. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2023 **What do you like best about EasyAsk?** Integration with leading websites, reporting and automated reports **What do you dislike about EasyAsk?** UI could be better along with support on further functions **What problems is EasyAsk solving and how is that benefiting you?** Helping drive insights and trending terms to align your products, catalogue on all ecomm wesbites through one portals and thus, helping drive down on high traction and volumes ### 8. Excellent product **Rating:** 4.5/5.0 stars **Reviewed by:** Sikander S. | Client Reporting Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about EasyAsk?** It enhances your ability to do things in very convenient way.. **What do you dislike about EasyAsk?** I would not dislike it but I would love see if bit bugs are fixed so that we can have more realistic results **What problems is EasyAsk solving and how is that benefiting you?** It gives you results for your search with my choice of convience ### 9. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Daya N. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about EasyAsk?** Its easy to use, very intuitve and fun to work with **What do you dislike about EasyAsk?** Releases are not that fast, they should Work to bring faster release **What problems is EasyAsk solving and how is that benefiting you?** Helping search things faster ### 10. All good but need to make customer experience more seamless with a test version **Rating:** 3.5/5.0 stars **Reviewed by:** Akshay B. | Science and Technology Specialist, Biotechnology, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about EasyAsk?** The platform provides an opportunity to surface hero products, thus enhancing purchase metrics. **What do you dislike about EasyAsk?** Personal information upfront just to increase signup numbers/volumes. Alternative approaches to identify real/key customers might build value over the long run **What problems is EasyAsk solving and how is that benefiting you?** Cutting out middlemen. Getting in touch with professionals to solve an issue ### 11. This is just an easy way to find the best. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2022 **What do you like best about EasyAsk?** Things I liked are: -> The way it used to provide results are amazing -> Its B2B integration service -> Enhanced my search engine feature -> Easy to integrate and use. **What do you dislike about EasyAsk?** Things that can be improved are: -> Loading time is a bit more. -> Data could be more filtered. -> Can be more customization to the end-user so that received data be direct to use. **What problems is EasyAsk solving and how is that benefiting you?** the best thing is that 3rd party is being removed. Since, no 3rd party is involved so it is very easy to get the task done in a cheaper way, and no need to pay any further commission. ## EasyAsk Discussions - [What is EasyAsk used for?](https://www.g2.com/discussions/what-is-easyask-used-for) - [View EasyAsk pricing details and edition comparison](https://www.g2.com/products/easyask/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+13%3A38%3A49+-0500&secure%5Bsession_id%5D=9e7930f8-aea7-4a55-89c0-04bc0da76391&secure%5Btoken%5D=9ed05e2978c666c434afd3a79e361c3a2017a0e32c38aa9d041714bc059bcec3&format=llm_user) ## EasyAsk Features **Merchandising** - Product Recommendations - Product Search - Product Display - Media File Storage - Web Content Management **Compatibility** - Federated Search - File Types - Global Language Support **Search Setup** - Indexing - Auto Complete - Product Information - Stemming **Agentic AI - Enterprise Search Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Analytics** - Reports & Analytics - Customer Data **Search Queries** - Typo Tolerance - Faceted Search - Synonyms - Highlighting - Natural Language **Product Discovery** - Recommendations - Conversion - Personalization - Faceted Search - Ranking and Relevancy **AI powered search - Enterprise Search Software** - Generative RAG (Retrieval augmented generation) - Relevance Tuning - NLP & Semantic search **Administration** - Integrations - Dashboard **Functionality** - Personalization - Search Analytics - Integrations **Integration** - E-Commerce - PIM - Merchadising **Compatibility - Enterprise Search Software** - File Types - Federated Search - Global Language Support **Functionality - Enterprise Search Software** - Personalization - Search Analytics - Integrations **Search Queries - Enterprise Search Software** - Highlighting - Faceted Search - Typo Tolerance - Synonyms ## Top EasyAsk Alternatives - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (428 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (756 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,074 reviews)