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LupaSearch

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28 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.9
Serving customers since
2021
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LupaSearch Reviews

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LEMONA e.
LE
LEMONA e.
E-commerce project manager
09/18/2026
Validated Reviewer
Review source: Seller invite

Reliable Search and Excellent Customer Support

What I value most about LupaSearch is its fast and highly accurate search capabilities. Our e-commerce platform contains nearly 4 million products, yet the system helps customers quickly find what they are looking for, significantly improving their shopping experience.<br><br>We also highly appreciate our collaboration with the LupaSearch team. Whenever we bring a new idea, business requirement, or challenge, the team actively looks for a solution or at least the best path forward.<br><br>I would also like to highlight the quality of customer support. Response times are very fast, communication is clear and professional, and the team is always helpful and proactive. I would rate the quality of support a solid 10 out of 10.<br><br>Overall, LupaSearch is not only a powerful search solution but also a trusted partner that helps us improve customer experience and achieve better business results.
Karolina J.
KJ
Karolina J.
Guiding digital journeys: from project leadership to product excellence.
08/17/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Powerful and flexible search solution for e-commerce

LupaSearch handles a large product catalog well and gives us the flexibility to optimize search according to our business needs.
Jurgis V.
JV
Jurgis V.
02/09/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

Seamless Integration, Fast Search and Outstanding Ongoing Support

The LupaSearch team is exceptionally customer-oriented. The implementation process was incredibly smooth, and the integration with our platform was seamless. The system's speed, intuitive autocomplete, and smart recommendations significantly enhance our user experience. What truly sets them apart is their ongoing support. They don't just finish the integration and leave; the team remains actively involved, providing continuous insights and data-driven recommendations on how to further improve our search performance throughout our partnership. Additionally, we have full control over search results—allowing us to manually adjust rankings for seasonality or specific business needs. By tracking "no-result" queries and utilizing the team’s ongoing insights, we've significantly improved product findability and our overall conversion rates.

About

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HQ Location:
Kaunas, LT

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@LupaSearch

What is LupaSearch?

LupaSearch is an AI-powered eCommerce search and product discovery platform designed to transform site search into a high-performing revenue engine. Headquartered in Lithuania and serving mid-to-enterprise retailers globally, we specialize in solving the "findability" problem for stores with large, technically complex, or multilingual catalogs. Key Features & Functionality Our platform is built on a cutting-edge Hybrid Search Architecture that seamlessly combines vector-based semantic search, Large Language Models (LLMs), and advanced keyword matching. This ensures 100% relevance for both precise technical queries and vague, long-tail intents. LupaSearch has recently expanded into Conversational Commerce with its GenAI suite, featuring: GenAI Cha: An assistive shopping assistant that synthesizes catalog data into human-like advice. Dynamic Faceted Navigation: Automated filters that adapt in real-time to user intent. AI Personalization: Results that continuously learn and adapt based on individual user behavior.

Details

Year Founded
2021