The LupaSearch team is exceptionally customer-oriented. The implementation process was incredibly smooth, and the integration with our platform was seamless. The system's speed, intuitive autocomplete, and smart recommendations significantly enhance our user experience. What truly sets them apart is their ongoing support. They don't just finish the integration and leave; the team remains actively involved, providing continuous insights and data-driven recommendations on how to further improve our search performance throughout our partnership. Additionally, we have full control over search results—allowing us to manually adjust rankings for seasonality or specific business needs. By tracking "no-result" queries and utilizing the team’s ongoing insights, we've significantly improved product findability and our overall conversion rates.

Easy to use, great support and development team

We use LupaSearch for site search, ecommerce search, and recommendations, and the experience has been very positive overall. The integration was quick and straightforward, and it worked smoothly across both web and app from day one. The search itself is fast, reliable, and accurate, delivering solid results without requiring a lot of tuning upfront. Performance was strong even early on, and we've continued to see consistent improvements in search and recommendations results over time as the setup has evolved. We have also had a great experience working with the LupaSearch team since the early days of integration. They're proactive, dedicated, knowledgeable, and results-oriented, and I can fully rely on them - whether it's improving performance, handling urgent cases, or developing new features to further optimize the experience. On top of that, the dashboard is intuitive enough to quickly understand and even set up simple custom rules for both search and recommendations. Overall, it’s a strong search solution that I would definitely recommend.