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LupaSearch

By LupaSearch

4.9 out of 5 stars
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LupaSearch Reviews & Product Details

LupaSearch Media

LupaSearch Demo - AI-powered
search
LupaSearch eliminates fuzzy search results and creates a highly-personalized shopping experience. Right product, right search, right time.
LupaSearch Demo - Intelligent search analytics
Uncover AI-driven insights to optimize search and performance. Analyze data and make wiser decisions.
LupaSearch Demo - Visual user flow displays
Understand your users' journeys on your website and how they interact with search results.
LupaSearch Demo - Advanced
settings
Customize the shopping experience and grow your business fast. Adapt to the ongoing changing needs of your customers. 
LupaSearch Demo - Merchandising control
Product merchandising control lets you showcase products that align with seasons, campaigns and offers. Cross-sell, upsell, stay in control.
LupaSearch Demo - Dynamic catalog management
Optimize your product catalog to streamline organization and navigation. Improve load times, user experience, and conversion rates.
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LupaSearch Reviews (20)

Reviews

LupaSearch Reviews (20)

4.9
20 reviews

Pros & Cons

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AS
IT Project Manager
Enterprise (> 1000 emp.)
"Powerful search tool with excellent support and continuous improvement"
What do you like best about LupaSearch?

The search functionality and configuration options, as well as the support team’s assistance, proactiveness, and quick response. Most uncertainties can be easily resolved by consulting the documentation, and if something isn’t covered there, the support team is always there to help. It’s also great to see that the developers continue to actively improve the tool, taking into account market-driven trends. We are glad to be among the first to take advantage of the new search features. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

The dashboard is designed more for technical users. Although it’s intuitive, it still takes some time for non-technical users to learn how to use it effectively. Review collected by and hosted on G2.com.

LK
"LupaSearch: Fast, User-Friendly, Excellent Support"
What do you like best about LupaSearch?

I have been using LupaSearch for about half a year on my photography-focused website, primarily for product searches. I love how it enhances the user experience by helping my website visitors find the products they need faster, even correcting any typos they might make, and offering relevant recommendations. I appreciate the proactive team and support that LupaSearch provides, and I am particularly fond of the small hustle team mentality which comes with direct communication with the founders and key individuals. The setup process was easy, which is a significant advantage for busy website managers like myself. Overall, I am highly impressed with LupaSearch and its effectiveness, rating it a 10 out of 10 for recommendation to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

User inteface is clear and functional, but could be more polished Review collected by and hosted on G2.com.

Eigirdas B.
EB
Head of web development
Mid-Market (51-1000 emp.)
"Outstanding Support and Client Attention"
What do you like best about LupaSearch?

Integration is quite easy and LupaSeach team helps in each step of the process. Use of the tool is quite well documented and when there is any questions team reacts quite fast to those questions, panel itself is quite intuitive however there are a lot of settings so you might get lost some times. Quality of support is perfect and there is huge attention the the client itself. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

There is many features so you not always find what you are looking for. Or Maybe you need to consult With LupaSearch team to achieve what you want. Review collected by and hosted on G2.com.

Pijus T.
PT
Engineering Manager
"Seamless Integration and Support with LupaSearch"
What do you like best about LupaSearch?

I appreciate how LupaSearch has been straightforward to integrate technically, offering multiple approaches for implementation. I value their supportive team, which plays an active role in search configuration and resolves issues by developing needed features. Their product recommendations and the ability to configure rules on the go using dashboards significantly streamline operations with less IT involvement. Moreover, the local experienced team who stays committed to our business goals is another reason for my reliance on LupaSearch. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

I would love to have pure performance metrics exposed somewhere to lookup. Review collected by and hosted on G2.com.

Emilijus B.
EB
Head of E-commerce and Co-Owner
Small-Business (50 or fewer emp.)
"E-commerce tool that elevates your search system to the next level"
What do you like best about LupaSearch?

- Enhanced Search Results Display and Sorting

- Elimination of Zero-Result Searches

- Integration of Synonyms and Jargon

- Data-Driven Synonym Suggestions

- Effective Resolution of Technical Issues Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

The dashboard isn't very intuitive. It takes some time to get used to and find the features, but it's a minor issue. Review collected by and hosted on G2.com.

KB
Product Manager
Mid-Market (51-1000 emp.)
"Exceptional customer service, on-point solution for reasonable pricing"
What do you like best about LupaSearch?

LupaSearch is seeking to be the experts in the e-commerce field, and they succeed. Before, we had leaks in our search field, obviously missing opportunities, especially with the new clients. We invested a lot into marketing missing those prospects on the search flow, not realizing the impact it had on the users' buying decisions. Not only did LupaSearch introduce us to more advanced, recent tech advancements but also strongly supported our goal to constantly review and update search capabilities. That way, we can stay up to date with the e-commerce tech trends and align with customers' expectations. Semantic search and advanced personalization made a tangible difference for us compared to the previous, much more static solution we had used before.

Separate kudos to their customer support. Among slow responses and days of waiting with larger enterprises, LupaSearch stands out with its willingness to support the client from day one. While we had some initial doubts about technical execution from our side, LupaSearch proved that it could be done much easier with technical help from their side. Recommended! Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

There is space for improvement for the interface Review collected by and hosted on G2.com.

Peter S.
PS
CMO
Small-Business (50 or fewer emp.)
"Fast and precise AI Search tool"
What do you like best about LupaSearch?

Having used many search tools - LupaSearch is the best solution I have come across. A comprehensively built search engine with GEN AI functionalities that handles search engines beautifully, has a fast engine and accurately identifies promoted products. I am primarily satisfied with the individual approach to the client and the continuous assistance of the Lupa team in search engine optimization. Impelementation was very easy and quick - what is really improtant. Excellent from me! Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

Everything was great, I did not have any problems. Review collected by and hosted on G2.com.

M
Head of Ecommerce
Mid-Market (51-1000 emp.)
"Great tool to boost your Ecommerce"
What do you like best about LupaSearch?

Combination of functionalities, search speed, number of features, easy to use reporting dashboard, clear and competetive pricing along with great customer support makes LupaSearch our number one ecommerce search solution. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

Still needs more improvements on reporting dashboard. Would not mind a better insights from their accumulated data once a quarter. Better presentation of new features and possible use cases more frequently. Review collected by and hosted on G2.com.

Chris N.
CN
Marketing Project Manager
Small-Business (50 or fewer emp.)
"Indispensable tool for e-commerce with a highly professional team behind it"
What do you like best about LupaSearch?

Smooth integration and onboarding process.

Extremely flexible tool that allows multiple ways to tweak the search results.

Professional support/engineering team that resolves all issues very quickly or provides timelines when issue resolutions takes longer.

Advanced Recommendation Tool that manages to show very accurate product recommendations. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

User interface needs improvement - it's difficult to utilise the tool to it's full potential because the interface is not intuitive and the documentation is too technical to understand quickly. Review collected by and hosted on G2.com.

GR
Operations Manager
Leisure, Travel & Tourism
Small-Business (50 or fewer emp.)
"Eccentric platform for customer engagement in e-commerce businesses"
What do you like best about LupaSearch?

The platform has a very great team that are always open to answer all the questions and solve all the problems the customers may experience when using the platform due to their quick response to their customers an improvement of customer satisfaction has appeared. The software has been of great benefit to most of the users as it has understood their intents and has enabled them to retrieve the most important products ensuring that they have acquired what they are searching for. The product is very flexible hence it allows seamless integration hence great for achieving all user specific business need. Review collected by and hosted on G2.com.

What do you dislike about LupaSearch?

Wow!! How I wish I have a come across this app earlier as it always works to my likings especially the way its team support come through when I have any problem and they swiftly resolve it without any hesitant and this has made me give it a thumbs up Review collected by and hosted on G2.com.

Pricing

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LupaSearch Features
Indexing
Auto Complete
Product Information
Recommendations
Conversion
Personalization
E-Commerce
PIM
Merchadising
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