LupaSearch Reviews & Product Details

The LupaSearch team is exceptionally customer-oriented. The implementation process was incredibly smooth, and the integration with our platform was seamless. The system's speed, intuitive autocomplete, and smart recommendations significantly enhance our user experience.

What truly sets them apart is their ongoing support. They don't just finish the integration and leave; the team remains actively involved, providing continuous insights and data-driven recommendations on how to further improve our search performance throughout our partnership. Additionally, we have full control over search results—allowing us to manually adjust rankings for seasonality or specific business needs. By tracking "no-result" queries and utilizing the team’s ongoing insights, we've significantly improved product findability and our overall conversion rates. Review collected by and hosted on G2.com.

Because LupaSearch offers so much flexibility and so many advanced features, it can be challenging for a non-technical administrator to master all the settings right away. It takes time to understand how to configure everything perfectly. Thankfully, their support team is exceptional; they guide us through the complexities and always recommend the most effective ways to optimize our setup. Review collected by and hosted on G2.com.

We use LupaSearch for site search, ecommerce search, and recommendations, and the experience has been very positive overall. The integration was quick and straightforward, and it worked smoothly across both web and app from day one.

The search itself is fast, reliable, and accurate, delivering solid results without requiring a lot of tuning upfront. Performance was strong even early on, and we've continued to see consistent improvements in search and recommendations results over time as the setup has evolved.

We have also had a great experience working with the LupaSearch team since the early days of integration. They're proactive, dedicated, knowledgeable, and results-oriented, and I can fully rely on them - whether it's improving performance, handling urgent cases, or developing new features to further optimize the experience.

On top of that, the dashboard is intuitive enough to quickly understand and even set up simple custom rules for both search and recommendations.

Overall, it’s a strong search solution that I would definitely recommend. Review collected by and hosted on G2.com.

LupaSearch has a strong core of necessary features in the dashboard but there could be some more tweaks to make it more intuitive to use. Review collected by and hosted on G2.com.

LupaSearch has had a clearly positive impact on our e-commerce search performance. The tool delivers fast, relevant results, which helps customers find products more easily and reduces the number of unsuccessful searches. It also offers a high level of flexibility: we can adjust synonyms, ranking rules and recommendations to match our business needs, without requiring heavy development effort.

What really sets LupaSearch apart is their product team. Their support team is responsive, proactive, and genuinely interested in customer success. Review collected by and hosted on G2.com.

While the administration console is powerful, it can feel overwhelming at first, especially for non-technical users. Due to the breadth of available features, it takes some time to fully understand where everything is and how to configure it most efficiently. Review collected by and hosted on G2.com.

I really like how accurate and fast the search is. It consistently returns exactly the results I expect, which makes it very reliable in everyday use. The user interface is simple and intuitive, making it easy to adjust search settings, manage synonyms, and monitor search statistics. Overall, it’s a well-designed tool that gives both great performance and full control over search behavior. Review collected by and hosted on G2.com.

At the moment, there’s nothing specific to dislike. We are using a basic plan, so we haven’t explored all of the advanced features yet, but based on our experience so far, the core functionality works very well. Review collected by and hosted on G2.com.

The search functionality and configuration options, as well as the support team’s assistance, proactiveness, and quick response. Most uncertainties can be easily resolved by consulting the documentation, and if something isn’t covered there, the support team is always there to help. It’s also great to see that the developers continue to actively improve the tool, taking into account market-driven trends. We are glad to be among the first to take advantage of the new search features. Review collected by and hosted on G2.com.

The dashboard is designed more for technical users. Although it’s intuitive, it still takes some time for non-technical users to learn how to use it effectively. Review collected by and hosted on G2.com.

I have been using LupaSearch for about half a year on my photography-focused website, primarily for product searches. I love how it enhances the user experience by helping my website visitors find the products they need faster, even correcting any typos they might make, and offering relevant recommendations. I appreciate the proactive team and support that LupaSearch provides, and I am particularly fond of the small hustle team mentality which comes with direct communication with the founders and key individuals. The setup process was easy, which is a significant advantage for busy website managers like myself. Overall, I am highly impressed with LupaSearch and its effectiveness, rating it a 10 out of 10 for recommendation to a friend or colleague. Review collected by and hosted on G2.com.

User inteface is clear and functional, but could be more polished Review collected by and hosted on G2.com.

Integration is quite easy and LupaSeach team helps in each step of the process. Use of the tool is quite well documented and when there is any questions team reacts quite fast to those questions, panel itself is quite intuitive however there are a lot of settings so you might get lost some times. Quality of support is perfect and there is huge attention the the client itself. Review collected by and hosted on G2.com.

There is many features so you not always find what you are looking for. Or Maybe you need to consult With LupaSearch team to achieve what you want. Review collected by and hosted on G2.com.

Good, responsive and helpful customer support, a lot of features, and adaptability to your needs. Review collected by and hosted on G2.com.

Console is powerful but complex and takes some time to get used to it and find everything. Review collected by and hosted on G2.com.

Easy to use, great support and development team Review collected by and hosted on G2.com.

There is a lack of analytics for different segments and the system still needs to be improved for better search results and upsell position offers. Review collected by and hosted on G2.com.

I appreciate how LupaSearch has been straightforward to integrate technically, offering multiple approaches for implementation. I value their supportive team, which plays an active role in search configuration and resolves issues by developing needed features. Their product recommendations and the ability to configure rules on the go using dashboards significantly streamline operations with less IT involvement. Moreover, the local experienced team who stays committed to our business goals is another reason for my reliance on LupaSearch. Review collected by and hosted on G2.com.

I would love to have pure performance metrics exposed somewhere to lookup. Review collected by and hosted on G2.com.