Best CRM Software - Page 15
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The best CRM software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Featured CRM Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
FluentCRM is an Email Marketing Automation and CRM Plugin for WordPress. It offers features like lead capturing, contact storing, contact segmentation, email marketing, and marketing automation with g
- 73% Small-Business
- 13% Enterprise
108 Twitter followers
- Overview
- User Satisfaction
- Seller Details
YetiForce is a multidimensional CRM application that gathers all information related to sales, marketing, projects, support, human resources, bookkeeping, warehouses and many more. Originally forked
- Information Technology and Services
- 78% Small-Business
- 14% Mid-Market
722 Twitter followers
- Overview
- User Satisfaction
- Seller Details
#1 Online Free CRM Software for Business
- 73% Small-Business
- 18% Enterprise
748 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Talisma's CRM solution for Higher Education includes service, marketing, and sales components, with knowledgebase, email and campaign tools.
- Education Management
- Higher Education
- 60% Enterprise
- 40% Mid-Market
1,265 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Software Tools for Continuity, Direct Marketing and Subscription Based Businesses
- 45% Small-Business
- 27% Enterprise
232 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
InfiniteCRM boosts your business by creating winning, enduring relationships with leads, prospects, customers and partners.
- 50% Small-Business
- 40% Mid-Market
418 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
The foundations of your customer relationship management strategy are your customer-facing employees. That's why we have purpose-built every aspect of our CRM solution to get you up-and-running quickl
- Computer Software
- 49% Mid-Market
- 39% Enterprise
484 Twitter followers
- Overview
- User Satisfaction
- Seller Details
FIVE CRM offers a suite of customisable sales and marketing solutions, dedicated to helping organizations develop and grow.
- 67% Small-Business
- 17% Mid-Market
5,213 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Upsales helps B2B companies find new leads and win more deals. Our customers increase sales by 22% in the first year using our revenue growth platform 🚀 Our products: - Sales & CRM - Marketing
- Account Manager
- CEO
- Marketing and Advertising
- Computer Software
- 71% Small-Business
- 24% Mid-Market
278 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and ma
- Founder
- Marketing and Advertising
- Computer Software
- 96% Small-Business
- 3% Enterprise
5,850 Twitter followers
- Overview
- User Satisfaction
- Seller Details
karmaCRM is the fully customizable solution for building better customer relationships through clarity and efficiency
- 91% Small-Business
- 18% Enterprise
2,506 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Modern Cloud CRM With Benefits
- 53% Small-Business
- 24% Enterprise
1,159 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zurmo is an Open Source Customer Relationship Management (CRM) application that is mobile, social, and gamified. We use a test-driven methodology for building every part of the application. This means
- 50% Small-Business
- 28% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
MagHub is an innovative, adaptive CRM and publishing workflow tool that helps you improve your media business whether print or digital. Based in the cloud, MagHub is easy to deploy, use, and manage. M
- 60% Small-Business
- 30% Mid-Market
314 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With over 20 years of focus on the distribution industry, White Cup enables distributors to easily access revenue intelligence information to manage relationships and interactions with customers and p
- Wholesale
- Industrial Automation
- 59% Mid-Market
- 37% Small-Business
