It is a web based CRM enterprise solution that grows with our company as we grow. It allows us to switch our business functions from one area to another without any trace of data loss. It combines our data from various sources, it replicates all the data and it saves it remotely in various locations making the data available anytime we need it. This removes all the worry that companies have for data loss. It has several modules that add features to the platform including the recording module. This module enables the recording playback feature which allows us to store audio files on a server that is private and PCI compliant, and we link the recorded files to our customer records for easy matching. We are also assigned our own admin that monitors our database and ensure data accuracy across our system. The admin was assigned because we also integrates the myadmin module. Review collected by and hosted on G2.com.
Although it allows bulk email marketing it does not help in customer's contact data extraction. It also does not provide content analytics on the marketing data sent to customers. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.


