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AdOrbit Reviews & Product Details

MagHub is an innovative, adaptive CRM and publishing workflow tool that helps you improve your media business whether print or digital. Based in the cloud, MagHub is easy to deploy, use, and manage. MagHub is the only magazine CRM and media publishing tool that any publisher needs to run a successful business.

Seller

Aysling

Languages Supported

English

Product Description

MagHub is an innovative, adaptive CRM and publishing workflow tool that helps you take charge of your media business. Based in the cloud, MagHub is easy to deploy, use, and manage.

Overview by

Zach Gilbert (HubSpot Philomath 👨‍🎓 | Always Putting Out 🔥s Podcast Host | Marketing Director at Ellis Porter - The Immigration Attorneys)

Discussions

AdOrbit Community

Top-Rated Alternatives

Salesforce Sales Cloud

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AdOrbit Media

From the MagHub dashboard you can create and view multiple widgets that give you a high-level glance of how your business is performing.

AdOrbit Demo - MagHub Event & Ecommerce Module

With MagHub's integrated Event & Ecommerce module, your CRM contacts and orders are integrated into one platform. Sold product XYZ online? Manage the entire shipping process through our EasyPost integration. With this module you can sell Hard/Soft/Services/Subscriptions/Event Tickets all from...

With MagHub's MagBuilder module your entire layout and production processes are integrated into the same system where your clients and employees can submit artwork, ads, editorial, etc. Recently updated is the Adobe InDesign integration to allow for direct editing of your media layouts.

AdOrbit Demo - MagHub Project Management

Manage internal and external projects? Well now you can manage them both within MagHub. Control your freelancer and vendor projects all from within one system, MagHub.

Initially created as a CRM, MagHub has evolved to cover every department of a Media Publishing Business; however, we never forgot our roots, with dozens of integrations to support our clients from Outlook Plugins to Twilio Call Integrations, MagHub's CRM is the only tool needed to manage your med...

AdOrbit Reviews (10)

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Malcolm W.

Customer Support Technician

Telecommunications

Small-Business (50 or fewer emp.)

10/23/2024

"Improve campaigns for improved results"

4.5/5

What do you like best about AdOrbit?

It has made our management of advertisement campaigns easier through its services offered by AdOrbit. It provides the customers with an easy to use environment for creating and managing the ads concerning different channels. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

The reporting features are not very differentiated at the Ad level. There is no feature which allows users to view detailed information about the results of an add that has been put forward in the site. Review collected by and hosted on G2.com.

Verified User in Construction

Small-Business (50 or fewer emp.)

6/10/2024

"Useful Ad Management Software"

3.5/5

What do you like best about AdOrbit?

The most helpful thing about AdOrbit is the human customer support. There are a number of features that allow you to manage your ads according and seamlessly Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

I believe theres room for improvement on the advertiser portal. The workflow isnt as user friendly as i hoped it would be Review collected by and hosted on G2.com.

Michelle F.

Small-Business (50 or fewer emp.)

12/19/2023

"Great product with continual updates"

5/5

What do you like best about AdOrbit?

The support we receive. The live chat is amazing and they really seem to care a lot about their customers. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

The push to Quickbooks online could be built out a bit more. Review collected by and hosted on G2.com.

Jai S.

Manager Key Accounts-International Business

Consumer Goods

Enterprise (> 1000 emp.)

1/6/2022

"Perfect tool for Key Account Management"

4.5/5

What do you like best about AdOrbit?

This tool is perfect for Customer details management, including contact details or any other details. We are also using it for Email marketing and studying a particular case. Its cheapest plan starts from $ 0, and even individual proprietory business people can use it. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

Integrating social media and mobile is relatively complex compared to other CRM software. But User can overcome this problem by having training and support, which is widely present on the internet. Review collected by and hosted on G2.com.

Brian O.

Business Development

Mid-Market (51-1000 emp.)

3/29/2022

"a very in depth and total package CRM able to handle all the information you can throw at it"

4.5/5

What do you like best about AdOrbit?

The robust features that allows you to customize the information you need at your fingertips Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

Learning curve to fully understand all the features that are available to you and your team Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

11/16/2021

"Juggernaut CRM Experience by a former Hubspot User"

4/5

What do you like best about AdOrbit?

The contact and account management features are really helpful. Integration with email was extremely easy. The accessibility on the phone is pretty good so I can monitor all my leads and follow-ups, on the go. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

It's priced higher than what the competitors ask for. The account activity management features need a brushing up. Email marketing options are limited, Edge offers a lot better set of features in this aspect. Review collected by and hosted on G2.com.

Laura W.

Advertising Art Director

Small-Business (50 or fewer emp.)

5/18/2021

"MagHub has streamlined nearly everything for our department!"

5/5

What do you like best about AdOrbit?

I love the fact that when you create an order for a client, it automatically creates artwork tickets for each issue on their order. You can also assign different tickets different statuses. Nearly everything in Maghub is completely customizable depending on your industry. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

I haven't found anything that I don't like about MagHub yet! Review collected by and hosted on G2.com.

Verified User in Online Media

Mid-Market (51-1000 emp.)

9/28/2021

"Good for publishers not much else"

2.5/5

What do you like best about AdOrbit?

Decent CRM for tracking emails and phone calls. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

Not very easy to invoice out of, and seems outdated. Review collected by and hosted on G2.com.

Verified User in Publishing

Small-Business (50 or fewer emp.)

10/29/2020

"MagHub offers a lot for a CRM but can be overwhelming"

3.5/5

What do you like best about AdOrbit?

I like that most of my client's data can be stored in one place, and that they can upload their assets on their own. I like their tutorials and webinars. Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

Clients almost never choose to use their client center to communicate with us. Using the CRM for email does not flow well, doesn't populate signatures, and can be hard to use.

Setting up templates is not intuitive.

Chat support is not included. When you activate chat, they are responsive and helpful. When you don't subscribe to it, customer support can be slow and unproductive. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

8/7/2019

"A lot of sizzle not much steak and other reasons why I'm unsatisfied. "

2/5

What do you like best about AdOrbit?

I like that it’s easy to use, easy to log-in? I was told i needed to make this longer but this section? I cant... not much to brag about. The main thing i like is that it keeps you organized. I'm all over the place as far as organization goes, and MagHub does make my life easier in that way, We were given a crash course on MagHub (taking time out of doing sales) and all my co-workers feel similar.

Filling this out kinda freaks me out because the woman who trained us on this was super nice, it's not like she made the software, though. Don't post my company's name Review collected by and hosted on G2.com.

What do you dislike about AdOrbit?

Oh well I don’t like the lack of options, A lot of CRM's offer easy to use marketing tools integrated in the CRM (like magazine manager does) but MagHub does not. You have to separately add the company, then the contact. What if there's 2 contacts? or 3? well you have to go to a completely different screen. Review collected by and hosted on G2.com.

Recommendations to others considering AdOrbit:

Get ready to use 1/3 of your day simply filling in information Review collected by and hosted on G2.com.

What problems is AdOrbit solving and how is that benefiting you?

The benefits is that it's user-friendly, that's about it. It takes a lot of different tasks just to do simple things. I also suppose that the way it keeps you organzied does help, but i'm about volume not taking 8 minutes to add a company and contact.

The bad? There's no circulation tool, the Insertion Orders are a jumbled mess that take too long and clients are often confused on how to do it and i have to end up using our old method of sending a pdf contract to the client anyway. Review collected by and hosted on G2.com.

Response from Zach Gilbert of AdOrbit

edit

Thank you for your thorough response of MagHub. We're glad that MagHub helps keep you organized, and that our team was friendly and helpful.

Regarding the rest of the feedback, here are some recommendations on behalf of our support team to make your experience much more convenient in the future.

Lack of CRM options: We’re constantly adding new features to our CRM, the newest components include Quick Fill which will fill in contact and company details directly from a company website URL, an updated Twilio integration to allow you to make calls directly from the system, and a new Quick Add button that allows you to add dozens of items to your MagHub instance quickly. We’d recommend reaching out to us and we’d be happy to show you what’s been added, and any feedback of items you would like to see added in the feature. If you click on the Help icon, you can submit a feature request if there is something you think would be helpful for you and your peers.

For creating multiple contacts when creating a company, all you have to do is create the company, and next to the Primary Contact field in the window you can click the “+” button and create as many contacts as necessary; this is done all in the same tab. Plus, with the new Quick Add button you can login, click the + button, choose Create a Company, then create your Contacts at the same time; allowing you to create companies within associated contacts with few clicks.

Regarding the Circulation tool, MagHub does have a circulation tool available for our clients, we’re happy to walk you through it; we’re also happy to provide a walkthrough of the Insertion orders to streamline your processes and save you time.

Thank you again for your feedback and we’re always happy to share any assistance/information we can.