karmaCRM Reviews & Product Details

Manage business sales emails and set work reminders.

Integrate with other tools easily to work easier.

24/7 Chat support option for account customization.

Import and export contact list and choose multiple email templates.

We can add or remove widgets from KarmaCRM Dashboard.

Send work reports and recurring tasks to employee. Review collected by and hosted on G2.com.

KarmaCRM is good CRM tool for business task, We can easily work with KarmaCRM. But its File Storage is limited in basic and pro plan, Review collected by and hosted on G2.com.

I really liked the simplicity of Karma CRM. It has easy features to help reach our customers with features like contact lists, follow-up and to-do lists. Review collected by and hosted on G2.com.

I disliked the whole layout / setup of Karma CRM. I would like to see an improved UI with Karma CRM but everything else was looking good. Review collected by and hosted on G2.com.

If you want to create a non-sales process of the works that you should have after signing a new contract with your customer or you can perform many services such as preparing a production template of the works to be done by different users before your company buys the goods. With KarmaCRM, you can easily create task templates for anything or more. You can be sure that you can automate your business and do everything without leaving it systematic. Review collected by and hosted on G2.com.

When creating a customer or making a deal for the customer, the contact information is not copied. Therefore, you must enter information in each field. In addition, the mobile application gives very little information and you can not quickly get the information of the person you edit. Review collected by and hosted on G2.com.

Karma is loaded with features, and is very customizable. You can even change which menu items appear at the top of the page. You can add / subtract widgets from the dashboard, and even the most basic tier comes with unlimited contacts, companies, deals, cases, and a full-featured calendar with recurring tasks. Review collected by and hosted on G2.com.

The features and navigation both are haphazard, random, and confusing. There are several features which seem to have been abandoned, or at least not promoted. I searched for information about their "Buckets" tab and found: "We couldn't find any articles for: buckets". G Suite is still called "Google Apps", and when I tried to link them it was like Google had never heard of Karma. There's a Chrome Extension, but you'll never hear of it when you sign up and have to go to the Chrome store to find it. And finding your way around the site itself is precarious...no "back" arrows, no floating menu. When you go to one of the Settings Pages you're stuck there until you start all over just to find the page you left originally. My biggest frustration with Karma is that it's DISORGANIZED. And, since organization is one of the primary benefits of having a CRM, that's not very comforting. Review collected by and hosted on G2.com.

I like that this CRM is designed with professional speakers in mind. It's relatively easy to use (once you've acclimated to their terminology and layout), and the ability to upload .csv files is priceless. Review collected by and hosted on G2.com.

It's a bit clunkier than I would expect, and I've had to report a number of bugs and other needed improvements. They've been responsive, just not quick to fix everything. Review collected by and hosted on G2.com.

This is a simple, intuitive, and user-friendly program which makes it a great option for small businesses. It provides a way to centralize and organize all of your customer information so you can stay on top of all your calls, emails, Etc. Review collected by and hosted on G2.com.

Nothing has really been an issue thus far. Review collected by and hosted on G2.com.

After a few weeks of use it gets easier and you can remember where everything finally is Review collected by and hosted on G2.com.

It took a long time for me to get used to using it and I was a little discouraged because I usually catch on very quickly Review collected by and hosted on G2.com.

It has a lot features for a lower price than many of the bigger name CRM’s. Review collected by and hosted on G2.com.

The user interface has not been updated in many years, so it has a dated look and feel. Review collected by and hosted on G2.com.

What I like best about KarmaCRM is that I can remotely edit my clients CRM data base from my own home very easily. I also like the ease of adding CSV contacts and information. When I integrated my clients Excel data base it was easy as anything can get. Their Email support is the best as well. They were very prompt with a response to my bug reporting and my inquiries on how to do things. Review collected by and hosted on G2.com.

I dislike the menu navigation. My client is constantly calling me asking how to do/find a certain place on the application. It's not very user friendly in that aspect and I even find myself getting lost navigating certain parts of the website, like the help center. I remember having a difficult time finding out how to do something just in the FAQ pages alone and broke down and ended up just emailing support. Review collected by and hosted on G2.com.

In addition to Karma being a solid solution from the start, their team have been remarkably responsive to our ideas and frequently add features based on customer feedback. Their support staff are top-notch. The few times I’ve had to contact the desk, they’ve responded within minutes, even on weekends and late evening. Review collected by and hosted on G2.com.

There isn't much I can say against Karma. If I had to choose (and this ONLY because I have to say something) is that some of their reporting features could be enhanced. Review collected by and hosted on G2.com.