--- title: FIVE CRM Reviews meta_title: 'FIVE CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how FIVE CRM works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 12 scale: '5' date_modified: '2026-05-25' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # FIVE CRM Reviews **Vendor:** FIVE CRM **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.3/5.0 **Total Reviews:** 12 ## About FIVE CRM FIVE CRM offers a suite of customisable sales and marketing solutions, dedicated to helping organizations develop and grow. ## FIVE CRM Reviews ### 1. Great for telemarketing and sales **Rating:** 3.5/5.0 stars **Reviewed by:** Ryan T. | Head of New Business Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about FIVE CRM?** Ease of use, there are so many bespoke features that its very easy to build a campaign area that fits each individual client **What do you dislike about FIVE CRM?** Sometimes theres a little lag with the system **What problems is FIVE CRM solving and how is that benefiting you?** Custome reports and campaign areas saves us a massive amount of time when reporting to clients ### 2. Very good system but lacks explanations fro system failures **Rating:** 4.0/5.0 stars **Reviewed by:** Sean B. | Sales Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about FIVE CRM?** Ease of use. It is straightforward for a new person to CRM to build a logical platform. **What do you dislike about FIVE CRM?** Lack of communication when there are system failures. To many times, changes were made within the system that caused errors within our platform, and we could never get the reasons for these failures explained. **What problems is FIVE CRM solving and how is that benefiting you?** It works for us. it is easily manageable and can be expanded as required. We now save time and are better resourced. ### 3. An intelligent tool with all the marketing and sales solutions. **Rating:** 5.0/5.0 stars **Reviewed by:** Susin N. | Junior Machine Learning Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about FIVE CRM?** Five CRM is a wonderful software that provided us with all the marketing-related solutions and helped us a lot in uplifting our business. It has helped us in extending our reach to our target market and potential customers. We noticed it pretty secure to apply and it also helped us in creating a model for the management and organization of our business keeping in view the market orientation. With it now we can keep a history of our customers and helped us in managing our future customers too. **What do you dislike about FIVE CRM?** Nothing I found difficult while using Five CRM it has all features we need for product and marketing automation. **What problems is FIVE CRM solving and how is that benefiting you?** Five CRM is a software that we have found as a complete marketing and sales-related solution package. With its variety of features, we can extend our business out there to our potential customers and the target market. It is very easy and simple to use, we haven’t found any complexity in using it. With the help of Five CRM, we can keep a record of our client’s history. Just its basic interface is something that has bothered us otherwise it is a very good CRM solution ### 4. Marketing Service and Support provider. **Rating:** 4.5/5.0 stars **Reviewed by:** Jenson A. | Trainee Clinical Psychologist, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about FIVE CRM?** Five CRM is a user-friendly tool and it is an effective software to store conversations of their customer as a backup. In any emergency, we can restore our call history and conversation from this CRM software. It is an artificial intelligence-based software that helps its users to track their target audience and to interact with them for the acknowledgment of our field of interest. **What do you dislike about FIVE CRM?** Five CRM is a very useful platform but this platform is needed to improve advertising and marketing options and it needs to improve its store capacity because as a user is increasing it takes much time in loading and searching our call histories and conversation recordings. It consumes huge speed of internet. Something when our internet speed is coming slowly we are not able to connect anyone. **What problems is FIVE CRM solving and how is that benefiting you?** This platform is very beneficial for international companies to store and analyze their cells and sales details and create a report of our everyday cells and sales. Five is a call center and sales management tools to save time and work with 100% efficiency. ### 5. Five CRM and what it can do for you **Rating:** 4.0/5.0 stars **Reviewed by:** Jose R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2020 **What do you like best about FIVE CRM?** the best part of this CRM is how easy it is to set yourself for the day. IF you are hungry for success and work; this CRM will make it easy for you to log everything. This CRM is almost the epitome of success at the work place. I would strongly recommend this CRM **What do you dislike about FIVE CRM?** The only complaint I have is the program sometimes jams. I think this happens with every CRM but it seems to be more common on this one. Overall the performance of the CRM is superb and exceeds expectations. However, if the navigation process was a bit smoother, it would out perform every CRM out there. **Recommendations to others considering FIVE CRM:** I would watch a youtube video before providing this to your employees so you know how to navigate through the whole CRM. **What problems is FIVE CRM solving and how is that benefiting you?** The problems I am solving are organization throughout my employees. They seem to be working better with FIVE CRM than when we had salesforce. When we have used other CRMs there always seems to be some sort of misplacement of leads. ### 6. an excellent tool with a very user friendly interface. **Rating:** 4.5/5.0 stars **Reviewed by:** Shivam R. | Validation Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2021 **What do you like best about FIVE CRM?** the tool had been very customizable and had been really capable and useful marketing tool. I used it briefly with my previous employer and it really helped in streamlining the tasks. **What do you dislike about FIVE CRM?** Although it is very userfriendly, I faced some issues sometimes because of some bug in the application. the tool would get stuck at times and greatly depends on the net connection. **What problems is FIVE CRM solving and how is that benefiting you?** It had been really helpful for my company to maintain records of various equipment sold to different sites and helped in streamlining the entire flow. ### 7. FIVE CRM Has Extraordinary Capabilities that Makes Marketing Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2020 **What do you like best about FIVE CRM?** The nice capabilities of FIVE CRM have been making our marketing efforts worth it. The CRM solution helps us in reaching and interacting with our target audience. I like the reliable features and ease of use of FIVE CRM. It has been a stable CRM solution. Storing customers' coversations using FIVE CRM has been very effective. Using FIVE CRM s absolutely easy. **What do you dislike about FIVE CRM?** FIVE CRM is a powerful tool that has improved marketing and adverstings at our firm. We communicate effectively with current and previous customers using v. There are no challenges seen. **Recommendations to others considering FIVE CRM:** I recommend FIVE CRM because it has reliable features. It is simple and easy to use. FIVE CRM will boost your communication with customers. **What problems is FIVE CRM solving and how is that benefiting you?** I just love how easy to use FIVE CRM has been. It is a special software that help our fimr grow and develop. We stay close to our clients and love every feature of FIVE CRM. FIVE CRM is brilliant. ### 8. See how your group is performing with this software it's great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2020 **What do you like best about FIVE CRM?** How fast you can look up everyone's performance. **What do you dislike about FIVE CRM?** Not best for all sales personnel depending on your goals. **Recommendations to others considering FIVE CRM:** Worth giving a try. **What problems is FIVE CRM solving and how is that benefiting you?** Quarterly performance reviews. ### 9. Thanks to this extraordinary software we have already improved in the flexible calls and workflow. **Rating:** 4.0/5.0 stars **Reviewed by:** Emma J. | Organization Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **What do you like best about FIVE CRM?** What I like most about Five CRM is that it has a management model of the entire organization, based on user orientation (or market orientation), the closest concept is relational marketing, that is, one that is based on generating profitable relationships with customers. Additionally, our internal sales team make many outgoing calls, and the Five CRM interface allows us an excellent fast movement. **What do you dislike about FIVE CRM?** It has nothing negative, it also has a built-in report writer that allows non-technical people to create their own reports without any knowledge of the structure of the database or the complexities of the data query. It also helped us to easily create and update the scripts on the fly, ensuring that their agents are always up to date and prepared. **Recommendations to others considering FIVE CRM:** My company recommends this great software because if you need a marketing CRM that is highly flexible and highly functional, look no further. FIVE CRM was created from scratch to be among the most configurable in the market. Also thanks to Five CRM we save time in case of a large volume of calls or queries with an easy record of activities. **What problems is FIVE CRM solving and how is that benefiting you?** Five CRM helped us solve everything that has to do in the company with calls and sales. The built-in functionality for callback management, workflow automation and automatic dialing differentiates this system from standard CRM; on the contrary, CRM functionality distinguishes it from call center systems, all of which are important points we have solved only thanks to Five CRM. ### 10. Best CRM for our Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2019 **What do you like best about FIVE CRM?** 5 CRM is so easy to use/ manage we use it to keep record all of our previous current and even future clients. **What do you dislike about FIVE CRM?** fairly basic when it comes to CRM's however it has all the features our business needs. **What problems is FIVE CRM solving and how is that benefiting you?** distinguishing our different prospects and where they have came from so we can plan what we will doing with each area. ### 11. Efficient solution for call centers but limited **Rating:** 3.0/5.0 stars **Reviewed by:** Aurelia D. | Translator, Translation and Localization, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2018 **What do you like best about FIVE CRM?** This CRM has proven to be a great choice for call centers or high volume outbound /inbound sales environments. Logging calls or activities is very easy and quick, you can automatically go to the next account and the number of clicks is limited which helps save time. If KPIs are at the core of your business process, this is a good tool but for sales departments managing whole sales cycle, it is very limited. **What do you dislike about FIVE CRM?** The user interface is very dull and basic, not at all engaging. Everything is down via drop down menus and the functions are very basic. **What problems is FIVE CRM solving and how is that benefiting you?** Saving time in case of high volume of calls or Inquiries with easy logging of activities. The data is difficult to extract which is an additional security. The pricing is much better than other CRM for a call center environment. ### 12. Best CRM for cold calling, short cycle sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2018 **What do you like best about FIVE CRM?** We use this with our inside sales staff. By far, it is the most simple, user friendly CRM to use for short cycle sales. Our inside sales staff does A LOT of outgoing calling, and the interface on Five CRM enables quick movement. **What do you dislike about FIVE CRM?** Ever so often, the system has glitches that occur, but the customer service staff is super helpful and gets us back and running quickly. **What problems is FIVE CRM solving and how is that benefiting you?** Inside sales, sales funnel tracking - [View FIVE CRM pricing details and edition comparison](https://www.g2.com/products/five-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-24+03%3A21%3A33+-0500&secure%5Bsession_id%5D=d284ce25-2561-4923-ab85-4ea016472c03&secure%5Btoken%5D=a058beae965307c1676abbfddf21a58e586c7b819754104931e32ca2c4068f2d&format=llm_user) ## FIVE CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top FIVE CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,647 reviews) - [Attio](https://www.g2.com/products/attio/reviews) - 4.3/5.0 (500 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,825 reviews)