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Deskera CRM Reviews & Product Details

Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and manufacturing operations. Gain real-time insights and increase business control. Increase data accuracy, reduce costs, fulfill orders faster, and improve customer service with Deskera ERP's custom built tools.

Seller

Deskera

Discussions

Deskera CRM Community

Languages Supported

German, English, Hindi, Indonesian, Italian, Portuguese, Spanish, Chinese (Traditional)

Overview by

Chris Perrine (Transforming how buyers discover, research, & buy software)

Pricing

Pricing provided by Deskera CRM.

Small Business

Starting at $250.00

View More Pricing Information

Top-Rated Alternatives

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Deskera CRM Media

Easily create and launch email campaigns with comprehensive tools for personalizing messages, tracking performance, and analyzing results. Automate complex processes like automated follow-up emails, segmentation of email lists, and detailed reports to ensure maximum engagement with your customers...

Easily manage customer segments with contact segmentation. Create custom segments based on customer attributes and behaviors, and assign relevant marketing campaigns to each segment. Quickly and accurately identify customer needs and preferences, and communicate with them in a personalized manner.

Create marketing forms to easily capture customer data and gain insights into customer needs. Automate follow-up emails to nurture leads and track performance with analytics. Utilize built-in templates to quickly build branded forms and start collecting data.

Deskera CRM Demo - Opportunity Management

Opportunity Management helps you track and manage sales prospects and turn them into customers. Easily monitor opportunity progress and accurately forecast sales numbers. Keep all your sales data in one organized place for easy access.

Automatically sync and store contact information, such as emails, phone numbers and addresses, and even add notes, tags and custom fields to each contact.

Create custom Landing Pages in minutes to boost conversions and increase leads. Design and customize content, choose from a range of templates and measure performance in real-time.

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Eduardo R.

Autónomo

Small-Business (50 or fewer emp.)

5/4/2023

"I improve the efficiency in customer management and increase the sales of my business"

5/5

What do you like best about Deskera CRM?

What I like the most is the ease with which I can manage and organize all the interactions with my clients. Also, I love the integration with other Deskera tools, which allows me to have a complete view of the entire sales process and have access to real-time reports to make informed decisions. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

One of the things that I would like to see improved is the customization of the interface. Although the tool is very complete and easy to use, I would like to be able to customize the appearance and layout of the elements on the screen a bit more. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

This tool solves many problems that I used to have in managing my clients. For example, I used to have difficulty keeping proper track of all the interactions I had with my customers, sometimes leading to missed sales opportunities. With Deskera CRM, I can have a complete view of all these interactions and more accurately track the needs of my customers. Review collected by and hosted on G2.com.

Bhargav P.

Small-Business (50 or fewer emp.)

4/25/2023

"A scalable solution for teams"

4.5/5

What do you like best about Deskera CRM?

Deskera is overall a great and scalable solution for growing and grown teams. It has multiple options that will help you run your operations smoothly and collaborate with the teams on the go. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

The software is scalable and has a lot of features to offer; though, the software could have been cheaper. Especially, when you compare its LTD prices with the current rates, you would definitely miss a lot of things. Review collected by and hosted on G2.com.

Krrish B.

Small-Business (50 or fewer emp.)

6/12/2023

"Satisfied with Deskera CRM"

4/5

What do you like best about Deskera CRM?

The best thing about Deskera CRM is it is simple and easy to use. The interface is straightforward, and the features are easy to understand. It also works well with other Deskera Tools, making it really convenient to manage customer relations. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

One drawback of Deskera CRM is could be improved is the ability to customize it more. It would be beneficial if I could adjust the software to fit my business's specific needs in more flexible ways, Review collected by and hosted on G2.com.

Ashish A.

Technical support Executive

Small-Business (50 or fewer emp.)

5/24/2023

"Trustable and Reliable CRM Solution"

5/5

What do you like best about Deskera CRM?

The best part of Deskera is managing the customers, vendors, and purchases in a single platform. Also, you can do email marketing, Chat process and other things quickly. It is a perfect CRM tool to help grow the business. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

Nothing is disliked in the Deskeara CRM tool. Review collected by and hosted on G2.com.

Verified User in Accounting

Small-Business (50 or fewer emp.)

6/5/2023

"Developer"

5/5

What do you like best about Deskera CRM?

Deskera crm a great tool for sales user to manage all the process in the system Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

I dislike the user interface i beleive they have to work on it Review collected by and hosted on G2.com.

Lukas H.

Growth and Advertising Consultancy

Small-Business (50 or fewer emp.)

12/6/2021

"Not as efficient and convenient as before"

0.5/5

What do you like best about Deskera CRM?

It's a suite of essential tools. I find the accounting tools most advanced - with invoicing and a dashboard showing helpful graphs. Their CRM also has a bunch of exciting functions. We've been looking for the right tool to solve these needs for our business. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

I've been encountering a lot of issues with this software lately. The invoice gets sent to the customer on the wrong date with the wrong due date. There are also instances where the invoice and reminders for overdue payments are not sent to the customer. Moreover, merge tags that are not populated in emails are sent to the customer and recurring invoices could not be changed or discontinued. Also, just recently, all invoices and reminders sent from Deskera are going to spam which is why our clients cannot pay their invoices. It's very frustrating. I have reported the issue and nothing has been done to fix it. Review collected by and hosted on G2.com.

Recommendations to others considering Deskera CRM:

If you are looking for a more efficient and convenient software with good customer service, then you're better off with another one. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

None at all. It used to work for me, but now it does not seem to do its job properly. It's affecting our business as it's giving a very bad impression to our customers. Review collected by and hosted on G2.com.

Shivaji D.

CEO

Computer Software

Small-Business (50 or fewer emp.)

7/27/2021

"Unhelpful and cold founders"

1/5

What do you like best about Deskera CRM?

It has a lot of potential but any new product is as good as their founders. How else do you build credibility for something with bugs and gaps? The founders should be responsive and helpful.

This this case, poor show by the founder! Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

The founders are unresponsive and also went back in their promise.

I have every screenshot of the emails and conversations if someone would life to differ or may want to seek more details. Review collected by and hosted on G2.com.

Jafrul A.

Software Engineer

Enterprise (> 1000 emp.)

2/2/2022

"Excellent Business Management Tool I have ever seen"

5/5

What do you like best about Deskera CRM?

I love the reality I can put together my whole business work process in one apparatus and see it in one dashboard. I'm a sole proprietor of my little office, so productivity and speed are something of quintessence. I feel Deskera's CRM has permitted me to unify every one of my cycles into one simple-to-follow arrangement. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

I can't see anything wrong with this tool. I would love to see this come to life! Review collected by and hosted on G2.com.

Parag P.

Director - Digital & Social Media Strategist

Small-Business (50 or fewer emp.)

10/20/2021

"Deskera CRM - a wholesome new-age solution perfect for many SME businesses / startups"

5/5

What do you like best about Deskera CRM?

Functional:

The CRM part which i am actively using has turned out to be my best CRM pick after going at 2 other CRM solns earlier.

The customisation capability via custom fields, filters, prospects pouring into this platform automatically via paid Ads lead automation,

segmentation, embedded email marketing and some of the key strong areas which makes Deskera as my BEST CRM PICK.

Support: seeing a response time of 1-2 hrs is quite common with Deskera. A rarity as many a times you assume a 12/24hrs response time.

Documentation: one of the most heavily documented CRM. A crucial part for any user to shorten quick adoption of the solution with less time lost.

UI/UX: Deskera has one of the most human easy to learn navigation and grasp easily.

Overall: a wonderful product that is clearly slated to make big inroads ahead. Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

This CRM while still new has already taken robust shape and there is nothing which has come as a show-stopper for me.

I had some issue with custom fields and they was sorted within a day.

So frankly no dislikes. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

All this while i have used excel sheet for lead/prospect and customer tracking. All this crude and cumbersome ways of prospect tracking has changed for me for good.

Lot more organised now, time efficient, easily seggregated cases and stage tracking. Getting far more productive now.

Correspondance with prospects and more.

Thanks Deskera. Loving it. Review collected by and hosted on G2.com.

Sanju K.

Postdoctoral Researcher

Enterprise (> 1000 emp.)

9/2/2021

"A CRM that is flexible and scalable enough to meet the needs of our growing company."

4.5/5

What do you like best about Deskera CRM?

Most other CRMs we used were either too complicated or didn't have all the features we needed. Deskera crm has solved all these problems and more! It's easy to use UI allows us to manage leads, accounts and opportunities without any training at all - even in complex situations like managing multiple clients with different products in various stages of the sales funnel. The support team is also very helpful when we need help setting up integrations with third party software like Zapier or MailChimp so that we can sync data between systems automatically. Overall it has been a great experience working with this product! Review collected by and hosted on G2.com.

What do you dislike about Deskera CRM?

It would be fabulous to have the option of white labeling the CRM. It's always a good PR boost to show clients and staff that we created or developed our own system. Review collected by and hosted on G2.com.

What problems is Deskera CRM solving and how is that benefiting you?

I've used other CRM systems, but Deskera is by far the best. It allows me to handle everything I need for my company. I can manage my clients and sales pipeline, market my business, and provide support. The system is simple to use, important corporate elements are incorporated, and add-ons are available to enhance functionality. Review collected by and hosted on G2.com.