# Deskera CRM Reviews **Vendor:** Deskera **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.4/5.0 **Total Reviews:** 92 ## About Deskera CRM Deskera CRM is now integrated into Deskera ERP. Manage all aspects of your business with Deskera ERP. Automate and centralize business processes, from financial management to inventory control and manufacturing operations. Gain real-time insights and increase business control. Increase data accuracy, reduce costs, fulfill orders faster, and improve customer service with Deskera ERP's custom built tools. ## Deskera CRM Reviews ### 1. I improve the efficiency in customer management and increase the sales of my business **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo R. | Autónomo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Deskera CRM?** What I like the most is the ease with which I can manage and organize all the interactions with my clients. Also, I love the integration with other Deskera tools, which allows me to have a complete view of the entire sales process and have access to real-time reports to make informed decisions. **What do you dislike about Deskera CRM?** One of the things that I would like to see improved is the customization of the interface. Although the tool is very complete and easy to use, I would like to be able to customize the appearance and layout of the elements on the screen a bit more. **What problems is Deskera CRM solving and how is that benefiting you?** This tool solves many problems that I used to have in managing my clients. For example, I used to have difficulty keeping proper track of all the interactions I had with my customers, sometimes leading to missed sales opportunities. With Deskera CRM, I can have a complete view of all these interactions and more accurately track the needs of my customers. ### 2. A scalable solution for teams **Rating:** 4.5/5.0 stars **Reviewed by:** Bhargav P. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Deskera CRM?** Deskera is overall a great and scalable solution for growing and grown teams. It has multiple options that will help you run your operations smoothly and collaborate with the teams on the go. **What do you dislike about Deskera CRM?** The software is scalable and has a lot of features to offer; though, the software could have been cheaper. Especially, when you compare its LTD prices with the current rates, you would definitely miss a lot of things. **What problems is Deskera CRM solving and how is that benefiting you?** Overall a great CRM alternative and will help you to manage multiple things from one platform only. A simple all in one solution that will make use of the price you are paying instead of jumping tabs here and there. ### 3. Satisfied with Deskera CRM **Rating:** 4.0/5.0 stars **Reviewed by:** Krrish B. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Deskera CRM?** The best thing about Deskera CRM is it is simple and easy to use. The interface is straightforward, and the features are easy to understand. It also works well with other Deskera Tools, making it really convenient to manage customer relations. **What do you dislike about Deskera CRM?** One drawback of Deskera CRM is could be improved is the ability to customize it more. It would be beneficial if I could adjust the software to fit my business's specific needs in more flexible ways, **What problems is Deskera CRM solving and how is that benefiting you?** Deskera CRM is like a magic tool that solves the problem of keeping track of the customer in one place. It helps me to be more organized, make customers happier, and make smarter decisions using helpful information. ### 4. Trustable and Reliable CRM Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Ashish A. | Technical support Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2023 **What do you like best about Deskera CRM?** The best part of Deskera is managing the customers, vendors, and purchases in a single platform. Also, you can do email marketing, Chat process and other things quickly. It is a perfect CRM tool to help grow the business. **What do you dislike about Deskera CRM?** Nothing is disliked in the Deskeara CRM tool. **What problems is Deskera CRM solving and how is that benefiting you?** Definity helps us grow the business, allows the sales team to focus more on data, and helps other departments streamline their work and get more output. ### 5. Developer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Deskera CRM?** Deskera crm a great tool for sales user to manage all the process in the system **What do you dislike about Deskera CRM?** I dislike the user interface i beleive they have to work on it **What problems is Deskera CRM solving and how is that benefiting you?** Deskera crm a great tool for sales user to manage all the process in the system ### 6. Not as efficient and convenient as before **Rating:** 0.5/5.0 stars **Reviewed by:** Lukas H. | Growth and Advertising Consultancy, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2021 **What do you like best about Deskera CRM?** It's a suite of essential tools. I find the accounting tools most advanced - with invoicing and a dashboard showing helpful graphs. Their CRM also has a bunch of exciting functions. We've been looking for the right tool to solve these needs for our business. **What do you dislike about Deskera CRM?** I've been encountering a lot of issues with this software lately. The invoice gets sent to the customer on the wrong date with the wrong due date. There are also instances where the invoice and reminders for overdue payments are not sent to the customer. Moreover, merge tags that are not populated in emails are sent to the customer and recurring invoices could not be changed or discontinued. Also, just recently, all invoices and reminders sent from Deskera are going to spam which is why our clients cannot pay their invoices. It's very frustrating. I have reported the issue and nothing has been done to fix it. **Recommendations to others considering Deskera CRM:** If you are looking for a more efficient and convenient software with good customer service, then you're better off with another one. **What problems is Deskera CRM solving and how is that benefiting you?** None at all. It used to work for me, but now it does not seem to do its job properly. It's affecting our business as it's giving a very bad impression to our customers. ### 7. Unhelpful and cold founders **Rating:** 1.0/5.0 stars **Reviewed by:** Shivaji D. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Deskera CRM?** It has a lot of potential but any new product is as good as their founders. How else do you build credibility for something with bugs and gaps? The founders should be responsive and helpful. This this case, poor show by the founder! **What do you dislike about Deskera CRM?** The founders are unresponsive and also went back in their promise. I have every screenshot of the emails and conversations if someone would life to differ or may want to seek more details. **What problems is Deskera CRM solving and how is that benefiting you?** I am a small business and sometimes it gets overwhelming to look at various aspects of the business under one umbrella. That's where this is helping me. ### 8. Excellent Business Management Tool I have ever seen **Rating:** 5.0/5.0 stars **Reviewed by:** Jafrul A. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Deskera CRM?** I love the reality I can put together my whole business work process in one apparatus and see it in one dashboard. I'm a sole proprietor of my little office, so productivity and speed are something of quintessence. I feel Deskera's CRM has permitted me to unify every one of my cycles into one simple-to-follow arrangement. **What do you dislike about Deskera CRM?** I can't see anything wrong with this tool. I would love to see this come to life! **What problems is Deskera CRM solving and how is that benefiting you?** I sincerely feel like I have a VA with Deskera's CRM. Taking into account how youthful the item is, I can envision it developing to turning into an extremely strong CRM in any event for exceptionally enormous groups. ### 9. Deskera CRM - a wholesome new-age solution perfect for many SME businesses / startups **Rating:** 5.0/5.0 stars **Reviewed by:** Parag P. | Director - Digital & Social Media Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2021 **What do you like best about Deskera CRM?** Functional: The CRM part which i am actively using has turned out to be my best CRM pick after going at 2 other CRM solns earlier. The customisation capability via custom fields, filters, prospects pouring into this platform automatically via paid Ads lead automation, segmentation, embedded email marketing and some of the key strong areas which makes Deskera as my BEST CRM PICK. Support: seeing a response time of 1-2 hrs is quite common with Deskera. A rarity as many a times you assume a 12/24hrs response time. Documentation: one of the most heavily documented CRM. A crucial part for any user to shorten quick adoption of the solution with less time lost. UI/UX: Deskera has one of the most human easy to learn navigation and grasp easily. Overall: a wonderful product that is clearly slated to make big inroads ahead. **What do you dislike about Deskera CRM?** This CRM while still new has already taken robust shape and there is nothing which has come as a show-stopper for me. I had some issue with custom fields and they was sorted within a day. So frankly no dislikes. **What problems is Deskera CRM solving and how is that benefiting you?** All this while i have used excel sheet for lead/prospect and customer tracking. All this crude and cumbersome ways of prospect tracking has changed for me for good. Lot more organised now, time efficient, easily seggregated cases and stage tracking. Getting far more productive now. Correspondance with prospects and more. Thanks Deskera. Loving it. ### 10. A CRM that is flexible and scalable enough to meet the needs of our growing company. **Rating:** 4.5/5.0 stars **Reviewed by:** Sanju K. | Postdoctoral Researcher, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2021 **What do you like best about Deskera CRM?** Most other CRMs we used were either too complicated or didn't have all the features we needed. Deskera crm has solved all these problems and more! It's easy to use UI allows us to manage leads, accounts and opportunities without any training at all - even in complex situations like managing multiple clients with different products in various stages of the sales funnel. The support team is also very helpful when we need help setting up integrations with third party software like Zapier or MailChimp so that we can sync data between systems automatically. Overall it has been a great experience working with this product! **What do you dislike about Deskera CRM?** It would be fabulous to have the option of white labeling the CRM. It's always a good PR boost to show clients and staff that we created or developed our own system. **What problems is Deskera CRM solving and how is that benefiting you?** I've used other CRM systems, but Deskera is by far the best. It allows me to handle everything I need for my company. I can manage my clients and sales pipeline, market my business, and provide support. The system is simple to use, important corporate elements are incorporated, and add-ons are available to enhance functionality. ### 11. A basic but potential CRM platform, an automation engine is necessary to enhance entire platform **Rating:** 4.0/5.0 stars **Reviewed by:** Thao D. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2021 **What do you like best about Deskera CRM?** This is a great CRM for people who work with many different platforms and use many different tools. I prefer that everything is in one place and that I don't have to constantly switch between different tools. I love that I can add contacts and colleagues easily and that it syncs with all of my devices seamlessly (thanks to the great mobile app). Currently, Deskera CRM has the most basic marketing tool - email marketing, which can help a company to run a very basic marketing campaign with email template, email builder, form builder...And the best part is, you can send unlimited emails if you use your own email service **What do you dislike about Deskera CRM?** Deskera CRM is basic to my need as it can help me to integrate well with other Deskera tools (Books and People). Currently, it can't beat up another CRM tool that I am using since it lacks many functions (one of them is effective automation modal), not to mention the lack of current diversifying marketing tools aside from Email. **Recommendations to others considering Deskera CRM:** If you need an affordable yet simple ERP, Deskera all-in-one is worth trying, and Deskera CRM is a potential tool to consider in terms of an indispensable product of this ecosystem. But if you're looking for a complete automation CRM system alone, you will need a trial if it demands your diversified needs. It's worth mentioning that Deskera CRM has integration with other tools like Zapier, Syncspider... which can help you pool data from most of the other platforms. **What problems is Deskera CRM solving and how is that benefiting you?** I have not used Deskera CRM enough to have a deep insight, but currently, Deskeara CRM helps me enough to complete some simple tasks in terms of CRM, to have a full contact list to integrate with other tools. I mostly use Deskera Book, but without Deskera CRM, we need to have more screens and tools to integrate the data. And the Deskera CRM platform has the potential to have further development with those honest reviews from the community. ### 12. Complete Business and Customer Management Saas for our Agency **Rating:** 4.0/5.0 stars **Reviewed by:** Saravanan R. | Director of Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2021 **What do you like best about Deskera CRM?** + We use the forms & landing pages for lead generation. We are able to store the leads data in various segments. + Further, we like that the leads can be funneled through pre-sales, sales and post-sales workflow for nurturing them and targeted campaigns + The integrated help-desk modules makes it easy to provide support and get tickets from clients. + The accounting features are nice enough to manage financial transactions - payments, expenses and salaries + UI is easy to use + We are able to use Api and web-hooks to sync with systems on zapier and other Saas products. **What do you dislike about Deskera CRM?** * Would like a chatbox solution which we can use in landing pages, website, support desk and social media channels * Project management needs more features like advanced task automation, task assignment and project workflows * Need more financial tools like quickbooks and per project / per client cost, sales, projections * Would be better to have native integrations with some important saas products than go for zapier integration **Recommendations to others considering Deskera CRM:** Good for Small Businesses and Medium Enterprises for complete client management. But, higher enterprise companies might need more advanced features and automations **What problems is Deskera CRM solving and how is that benefiting you?** As a digital agency, we are able to nurture our leads to the full life-cycle from landing pages to segementing them to sales funnel and support. ### 13. A Great AIO CRM you must try **Rating:** 5.0/5.0 stars **Reviewed by:** Edwyn A. | Fundador, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Deskera CRM?** I've always find great reviews about the Deskera software, this all-in-one platform would be everything you'll need for your business, it has a great user interface design and user experience, this one is more focused in automations and for scalability, if you're serious in your business this a must-have platform you should try! **What do you dislike about Deskera CRM?** This platform is an ongoing work, they're building all these connected apps to have a great scalability and automations support, so there's nothing I can dislike, I just know this all-in-one platform has frequent updates going on, my recommendation would be to not wait and try out right now what this platform could do for your business and team, I'm pretty sure you'll see the potential it has. **Recommendations to others considering Deskera CRM:** Just have in mind this all-in-one CRM is a work in progress. Just keep close to any update. I'm sure you'll get amazed at the quality of this product! **What problems is Deskera CRM solving and how is that benefiting you?** I've been playing around the platform, checking out what it allows you and what will allow in the future, it has forms, contacts, email-smtp, automations, even you can connect it to your bank account! You can literally manage your entire business and team inside the Deskera platform. ### 14. Grand vision that needs a little more work **Rating:** 3.0/5.0 stars **Reviewed by:** Mark D. | Digital Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2021 **What do you like best about Deskera CRM?** It contains multiple tools to help manage your clients from leads through to customers. Includes forms, landing page, funnels and has automation on the road map and has the grand vision of being the only software you'll need to run your business. The team are very responsive, I fed back several problem areas, and they are actively working to address them. **What do you dislike about Deskera CRM?** I'm using a very early version and have provided feedback on areas that need a little work; for example the landing page editor wasn't very intuitive, you couldn't easily move items around; this has now been addressed so it's a much better experience. By default there is no last name option for customers, this can be added as an additional field. Currently, the currency is $ only; they have let me know they will allow £ soon. For every item I don't like, the team has been very responsive to feedback and is looking to address each point I raise. **What problems is Deskera CRM solving and how is that benefiting you?** The software brings togeather a range of seperate tools, set up forms and funnels to capture potential customer interest, follow it through with contracts and billing. A really good set of tools in a single system. ### 15. Deskera CRM: Perfect Bundle for Lead Generation and Help Desk Support **Rating:** 4.0/5.0 stars **Reviewed by:** Clark C. | Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Deskera CRM?** The CRM has a bundled feature of email marketing and a help desk as a package. Moreover, it offers multiple pricing at an affordable rate, especially for startups and small enterprises to get started using a CRM. Also, you can keep track of all of my transactions in one place, coupled with an audit trail. Hence, you have a like history feature of all the activities that you do inside the CRM. In handling leads, you will have a pipeline view to drag the prospect from one stage to the next, similar to a kanban board. Lastly, The learning curve is short, and the user interface (UI) is straightforward to operate, making it simple to learn and get started. And if you ever get stuck, there's comprehensive documentation available online and a Facebook Group community to ask questions and provide feedback. **What do you dislike about Deskera CRM?** Currently, there's a limited integration to other platforms either using zapier or similar tools. Also, it would be better for Deskera CRM to have direct integration with SMS services like Twilio and Chat Platforms like FB messenger, Telegram as this would increase visibility and open rates for the campaigns instead of relying on just email. Furthermore, as a wishlist, which Deskera currenly doesn't have is the automation features to automatically move tasks, leads along the pipeline that can create tags and have conditional logic for segmentation and passing the lead from one campaign to another. **What problems is Deskera CRM solving and how is that benefiting you?** Embeddable forms for lead generation with email campaigns and help desk center connected to your own SMTP which allows me to send branded emails from my own email service provider. These features, the pricing plan together with the ability to access the CRM using the web browser or mobile app allows me to save time and money. ### 16. Simple and Easy CRM **Rating:** 4.0/5.0 stars **Reviewed by:** David F. | CEO & President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Deskera CRM?** I feel that Deskera always has a clean, intuitive user interface, and that is one of the main features of the CRM. It's easy to navigate, and it's clear what to do within each section. The other thing is simplicity. Right now, there are not many bells and whistles, and it is really focused on the core of tracking users, segmenting them, managing campaigns and deal funnels. The contacts section is designed very much in a spreadsheet-style which makes it easy to see, filter, edit, etc., and that is something that I like when you want to get in quickly, do a search or filter, see something and then move on to the next activity. **What do you dislike about Deskera CRM?** This is most likely a feature that is coming soon, but one thing that I miss is having a detailed view of a contact so i can see all the activity, history, and actions at a per contact view. The other important thing for me is integrations, and right now, the automations feature is coming soon. I am sure they will add in the ability to do outbound webhooks and integrate with platforms like Zapier and Pabbly Connect so that things can be added to the CRM via API, and also things can be triggered when certain events happen inside the CRM. **What problems is Deskera CRM solving and how is that benefiting you?** The key is having all your contacts tracked and managed in a single place and to be able to properly segment them by persona or stage or tags so you can target them with campaigns and information. Many CRMs are just overkill and some are too simple and not much better than Excel. So looking for that mid-range that doesn't require extensive setup but can easily unlock the power you need to understand your entire contact base and target them properly. ### 17. Really happy with it **Rating:** 4.5/5.0 stars **Reviewed by:** Darjan H. | Conversion Consultant & Growth Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Deskera CRM?** If you are looking for a complete CRM solution that can help you and your team (or if you're solo) collaborate, work smarter, be more productive and sell more. Deskera is the right choice! It provides multiple functionalities (forms and landing pages are the best) to its users and offers easy customization without coding experience & at an affordable price point too. The best part is that it comes with a great support team which helped me with some advanced integrations. They listen to user problems and act upon them which is rare. Deskera works perfectly for me as an all in one solution. It is a complex tool with many features, but easy to navigate and work with. **What do you dislike about Deskera CRM?** Feel like new features and updates are a bit slow but it makes sense as it's a complex product and they take really good care of balancing everything and everyone wishes. **Recommendations to others considering Deskera CRM:** Each business has its own challenges with so many CRMs out there it's hard to find the right one. I'd suggest trying it out and see if it fits well into your workflow as it's really easy and flexible and the learning curve is short. **What problems is Deskera CRM solving and how is that benefiting you?** I worked with several other CRM systems but was unable to find something that was close to what I wanted to achieve. I was introduced to Deskera and was very happy with it the moment I saw it. Nothing else could match up to the features that Deskera had. It has helped me in so many ways especially in being able to track the lead life cycle, reporting on leads or conversions as well as sales cycles. ### 18. Sales, marketing, and support all in one place! **Rating:** 4.0/5.0 stars **Reviewed by:** Kritcha B. | Co-Founder, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Deskera CRM?** I like that there is a CRM, email marketing, and help desk in one package. It helps a lot to connect my leads database, contact database, email marketing campaigns, and support together. I am able to track my deals, email marketing, and customer support in one place. The learning curve is low and an easy to use interface makes it easy to manage. This CRM has all the features you need to manage your sales, marketing and support efforts. With the intuitive design, you'll be able to quickly and easily create deals, contacts, and tasks. Create email campaigns and run them through the built-in email marketing tool. This CRM is perfect for the modern day business. **What do you dislike about Deskera CRM?** I would like to see more integrations with other platforms either natively or using third party services such as Zapier and Integromat. A powerful and more advanced builder for page, email, and help center. The builder is quite okay but they should add more modules that will provide extra customization and the ability to make it display what we really need. Automations is a must for a great CRM. This would help save a lot of time doing manual work such as assigning deals to staff per stage and etc. The ability to white label the CRM would be nice to have. Show customers and staff that we have our custom built by us or built for us system is always a nice reputation boost. **Recommendations to others considering Deskera CRM:** I have used other CRM platforms, but Deskera is the best. It allows me to do everything I need to do for my business. I can manage my sales pipeline, keep track of my contacts, market my business, and provide support to my clients. The system is easy to use, vital business components are integrated, and there are extra function add-ons available. The best part is that I can do it all from one easy to use platform. I highly recommend Deskera CRM. **What problems is Deskera CRM solving and how is that benefiting you?** We've been using Deskera CRM for a while now and it's been an invaluable tool for our business. It's easy to use and has so many features that save us time and money. The best part is that it's cloud-based so you can access it from anywhere. ### 19. Fully functional All in One CRM Software **Rating:** 5.0/5.0 stars **Reviewed by:** Neeraj C. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2021 **What do you like best about Deskera CRM?** Deskera is a great software I have been looking for a long time.. I am very impressed with the Deskera CRM and the time and effort that has been put into developing it. It looks very user-friendly and is especially convenient as it is so mobile-friendly. It will definitely be adding value to my business. **What do you dislike about Deskera CRM?** It is not connected with the GST portal for seamless GST filing in India. Tutorial & Help docs are missing **Recommendations to others considering Deskera CRM:** Kindly cross-check Local tax compliance for some countries, For my country, it is there. Rest all is fine, there is tons of integrations so it will be connected to your current software. **What problems is Deskera CRM solving and how is that benefiting you?** - Super powerful CRM - much beyond what I had imagined I would get. Forms, contacts, segmenting, email campaigns, SMTP integration to send emails from own server, workflow automation. - Integrations with woocommerce, paypal, stripe and major payment processors. - Customer Support Portal and Ticket resolution center - Customer lifecycle management ### 20. Deskera CRM: Manage your organization under one roof **Rating:** 5.0/5.0 stars **Reviewed by:** Nikhil A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Deskera CRM?** I have been using Deskera CRM since a few days, and am just loving them. Its a one stop solution to manage your organization. Not to mention the UI is also so clean and easy to use. Its the next big thing for managing your organization under one roof. Also support groups and community on facebook, Live Webinars. they are just great. **What do you dislike about Deskera CRM?** I have been using it since a few days and there is no such thing to dislike as of now. I am just enjoying it.. I guess, video in-depth tutorials would just add cherry on the top. thats what missing currently. I look forward to more integrations. **What problems is Deskera CRM solving and how is that benefiting you?** I had a hard time to maintaing my clients data, the leads closed, lost and all. but this software just makes it easier for me.. i previously used to manage through google sheets. but now it has made my work just easier. ### 21. All purpose tool to automate sales funnels **Rating:** 4.0/5.0 stars **Reviewed by:** Marco S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about Deskera CRM?** Deskera CRM integrates a landing page builder with email campaigns. For a website, I can build a simple landing page from scratch using the Deskera visual editor or I can use one of the several pre-made templates. The landing page can collect email leads and add them to the CRM. With the contact list, I can build email newsletters directly in Deskera. Again, I have the option of building my own newsletter or using one of their templates. **What do you dislike about Deskera CRM?** I don't like the UI. I know that UI is a personal preference, but the UI in the Desktop CRM hinders my workflow. The side menu only shows icons, which means I have to stop and hover each time to find the function I am looking for. Deskera, if you HAVE to keep the side menu, please make it wider and add the text label. **What problems is Deskera CRM solving and how is that benefiting you?** I am trying desperately to streamline my workflows and minimize "tool creep." I'm spending more time learning tools than actually generating business. Finding tools that can combine multiple functions is what lead me to Deskera. With Deskera, I have DRIP, landing page, and newsletter functionality. If I can build more email automation (Deskera says this functionality is coming soon), then I can eliminate even more tools. ### 22. Simple to use and yet powerful features **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander M. | Software Implementation Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 24, 2021 **What do you like best about Deskera CRM?** It provides an all inclusive suite of tools from lead and opportunity management to task creation and pipeline forecasting. I really love the simple to use interface as well as the integrations they provide. Their is also an incredible roadmap of features coming soon! **What do you dislike about Deskera CRM?** Honestly not much. It's hard to fault the company as they have a large team which provides great support when things do go wrong and they are one of the few companies that will follow up on promises made... Awesome! **Recommendations to others considering Deskera CRM:** Just that CRMs don't solve internal problems. If you're not making sales a CRM may help, but not if the business doesn't use it effectively **What problems is Deskera CRM solving and how is that benefiting you?** Definitely the ability to simplify my lead management process. It's what a great CRM should do and this is a great example without the expensive price tag. ### 23. My first CRM , easy to use; global attributes. Growth Oriented. **Rating:** 5.0/5.0 stars **Reviewed by:** Sumit G. | Digital Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Deskera CRM?** Honestly this is my first CRM experience and it seesm to be smooth AF. - Easy to use lists and add them to pipeline. - Interrelations btw funtions is made easy. example using a specific type of user from a list and qualify them to the pipeline and use in your cmapaign. - Forms and Landing pages inbuilt is a BIG win :) - moreoever you and create the the funnel to see a bird eye view if your hypothesis is working or you need to twist your campaign. - curious to know what they will bring in the automation. Please bring Texau and Nexweave + Pabbly or zapier :) **What do you dislike about Deskera CRM?** Nothing as off now, I am a new user and I belive they have an active community on facebook groups and discord that will help me out in case I feel something off. and if needed I will update the review. **Recommendations to others considering Deskera CRM:** If you are looking to have a CRM that sreams Similicity. Deskera is for you. Watch videos and engege with the community , they are there to help you. :) **What problems is Deskera CRM solving and how is that benefiting you?** I am lauching an ecom development platform called bananashop.ai ; Looking forward to manage leads and grow the platform at the easiest way possible. ### 24. A wonderful set of solutions for small businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Gopal . | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2021 **What do you like best about Deskera CRM?** Deskera is the perfect CRM for any small organisations. I have been using it for last 6 months and it is easy to use and meets your needs. It has features like sales pipeline management, forms, landing pages, and campaign management. **What do you dislike about Deskera CRM?** Deskera CRM is not integrated with the books platform that it offers creating an inconvenience to users. **What problems is Deskera CRM solving and how is that benefiting you?** Managing sales pipelines and customer interactions and using activity features to manage tasks. ### 25. Great all-in-one inbound CRM for small size and medium business **Rating:** 5.0/5.0 stars **Reviewed by:** Tony C. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Deskera CRM?** My favorite part of this review is that it's an all-in-one solution into one software which is great to streamline things easier. They are building automation for the CRM, which will be a game changer. Additionally, the team is always willing to listen and provides fast development. **What do you dislike about Deskera CRM?** So far, I don't have anything to dislike, because automation has not yet been released, but will be soon. If I must mention, I think it will be great if there was an in-dial widget so I don't have to use CallRail, and it will just make things easier to track everything in the Pipedrive. **What problems is Deskera CRM solving and how is that benefiting you?** Being able to track the progress of the leads and closing them with the necessary steps in one tool. It saves me a lot of time not having to go back and forth between different tools. ### 26. New CRM with Slick UI **Rating:** 5.0/5.0 stars **Reviewed by:** Ricky S. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Deskera CRM?** I like how the Deskera CRM connects with Deskera and the whole UI is so intuitive. I am a fan of the colours and layout of the CRM too. It makes the whole experiencing of using a CRM very modern. **What do you dislike about Deskera CRM?** As this is a new platform, there are only limited integrations, but I am sure more integrations will be added soon. **Recommendations to others considering Deskera CRM:** Being part of the Deskera ecosystem means you no longer need to switch between different apps and platforms. A true All-In-One. **What problems is Deskera CRM solving and how is that benefiting you?** We have been using a lot of different CRM and they all felt "dated" and also does not connect to our accounting software and other tools we use. Deskera CRM being part of the Deskera platform means that this will be a truly All-In-One platform so we don't have to switch between different software anymore. ### 27. Complete CRM In One Roof **Rating:** 5.0/5.0 stars **Reviewed by:** Jagadeesh C. | Co-Founder and Digital Optimizer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Deskera CRM?** The best part of this CRM is that it is all under one roof. It provides funnels, landing pages, email marketing, automation, and more. My business is able to manage all my customer relationships and marketing through this platform. **What do you dislike about Deskera CRM?** Shifting from one CRM to another CRM is difficult. So, I'll recommend them to add tutorials about the tool. That helps new users to setup and implement. **Recommendations to others considering Deskera CRM:** If you want to maintain a successful relationship with your customers. I would definitely recommend this tool. A lot of features at a reasonable price. **What problems is Deskera CRM solving and how is that benefiting you?** In today's competitive environment, customer relationships are the most valuable asset for any business. I am very happy with this tool because it allows me to manage all customer issues and to get new customers. ### 28. Long way to perfection yet **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2021 **What do you like best about Deskera CRM?** The customer service/chat service is very decent, as I usually hear back from the team in 24hrs. I like the idea of having CRM, books and people in one place. **What do you dislike about Deskera CRM?** It is long way from perfection as compared to other major players like HubSpot, Zoho, etc. There are a few bugs that I have raised with the team. Won't recommend signing up for a lifetime deal as future upgrades/product enhancement may not be covered in it and you may have to buy additional licenses like their CRM+ feature, which I think should be standard for any CRM providers. The Facebook community is very active, but I have noticed that some posts ( though within the regulations) won't be approved, if the admin doesn't like it. **What problems is Deskera CRM solving and how is that benefiting you?** It is very very basic CRM. Additional functionality's like audience segmenting, landing page creation etc is fairly limited to CRM+ tool which is mostly sold as a seperate product. ### 29. Everything you need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2021 **What do you like best about Deskera CRM?** It is an all-in-one system; unless you're a specialty business, you shouldn't need to use any outside software to operate your business. Much better user interface than any other software I've used. **What do you dislike about Deskera CRM?** The help docs are good but not great. Some of the information is outdated, non-existent or regarding a different module. More video tutorials would be helpful. **What problems is Deskera CRM solving and how is that benefiting you?** I am using the CRM to manage leads and the sales process. We will be bringing on other reps soon and will be able to get them started into a software that is simple to use. ### 30. The new CRM from a well-known company **Rating:** 5.0/5.0 stars **Reviewed by:** Phuong N. | Lecturer, Higher Education, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Deskera CRM?** I like that Deskera CRM is designed to help us manage every aspect of our business in a simple and streamlined manner with user-friendly interfaces. It's nice to get all of the essential components all-in-one place from Accounting, Inventory, Payroll to tracking leads and managing relationships (Deals, Campaigns, Forms, Landing Pages, Funnels, Automation). **What do you dislike about Deskera CRM?** We want to integrate with more apps! Integration with more apps will increase our capacity to serve our customers and improve the business! **Recommendations to others considering Deskera CRM:** I highly recommend Deskera CRM for Startups and SMEs! **What problems is Deskera CRM solving and how is that benefiting you?** I have been working in CRM's for the last five years and this is the most user friendly CRM I have ever used. It is affordable and easily scales up with your growing business. ### 31. An all in one CRM **Rating:** 4.5/5.0 stars **Reviewed by:** Saeed A. | Product Manager | Growth Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2021 **What do you like best about Deskera CRM?** What I really enjoy is the simple way of having all the main business software under one platform. The team behind Deskera is taking serious the feedback that they get and work really hard. Also really nice is the kanban board styles for the leads. I like also the option to build a landing page from scratch using the Deskera visual editor. With the help of this one, you can collect emails and then add them to the CRM. **What do you dislike about Deskera CRM?** Until now I can not mention anything major. Maybe a more detailed video tutorials with use cases. **What problems is Deskera CRM solving and how is that benefiting you?** Saves a lot of time to have all these tools under one platform. Tracking the progress of the leads became easy. ### 32. Brilliant CRM from an amazing team **Rating:** 5.0/5.0 stars **Reviewed by:** Luke O. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Deskera CRM?** Deskera CRM covers more than just CRM -- it is also where you can put together marketing campaigns to constantly have new leads feeding in. But it is the team that shines the most here -- I've used their other products and they have never disappointed. Deskera CRM has a bright future. **What do you dislike about Deskera CRM?** They haven't released their automation feature yet, but it is coming. **Recommendations to others considering Deskera CRM:** Just get in there and start uploading contacts -- if you are familiar with any other CRM tool this will be a walk in the park. **What problems is Deskera CRM solving and how is that benefiting you?** The team behind Deskera are the automation experts. The system can already do everything ActiveCampaign can do and more, but I believe what will set them apart will be their upcoming automations and integrations. ### 33. Wonderful new additional to a mature, integrated platform! **Rating:** 4.5/5.0 stars **Reviewed by:** Pathik B. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Deskera CRM?** Deskera is an integrated platform with all your business requirements catered. They already have a solid track record of building good products and the new CRM is no different. Given the amount of time it has been out for the general public, I think the platform is great and headed in the right direction. **What do you dislike about Deskera CRM?** - Number of integrations need to be increased - They are fairly active on FB group, I wish there was a community forum / group which is not Facebook, but well, nothing is better than nothing! **Recommendations to others considering Deskera CRM:** If you need an integrated business management platform, then do give Deskera a try **What problems is Deskera CRM solving and how is that benefiting you?** We are using it as an integrated platform for managing our Finances, HR and now CRM. ### 34. This CRM (easy to use) surprised me a lot ! **Rating:** 4.0/5.0 stars **Reviewed by:** Teddy M. | CMO, E-Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2021 **What do you like best about Deskera CRM?** This software has many features that I haven't had the time to test yet... but the potential is huge! Very easy to use. I am delighted to be able to use it today! Finally, you have a complete CRM solution that will satisfy independent entrepreneurs or those who work in teams. The features offered are not lacking: Form creation, landing page (easy to design with the templates provided), Automation Funneling, and so on. In short, you might like it if you try it! Congratulations to Deskera, who did a great job with it. **What do you dislike about Deskera CRM?** Nothing in fact, or maybe the lack of some integrations. But if it works with Pabbly, it's already enough for me. I would like to see maybe more video tutorials to help me to progress faster. **What problems is Deskera CRM solving and how is that benefiting you?** It helped me to quickly understand the benefits of having a complete CRM with form management, automation, funneling to help me grow my business ### 35. a clean tool that address all CRM related need and at scale **Rating:** 5.0/5.0 stars **Reviewed by:** Vinoth D. | Senior Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2021 **What do you like best about Deskera CRM?** It is very clean (great UI and UX) and very easy to modules like contact managment, contract management, funnels, forms, landing pages and funnels too.. Addresses all that i need from a CRM. I love the templates that is included in the modules especially in landing pages. It saves so much time and gives you ideas too. **What do you dislike about Deskera CRM?** there is nothing much to dislike. Love the current features and curious about what else the team will release in future. **What problems is Deskera CRM solving and how is that benefiting you?** Main problem is that earlier i used to use different tools for landing pages, forms etc. Now i'm using only deskera for this. I dont have have to waste time or money on other tools . ### 36. Solid Straight-Forward CRM With Promising Roadmap **Rating:** 4.5/5.0 stars **Reviewed by:** Abir S. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2021 **What do you like best about Deskera CRM?** I appreciate the speed of the platform, and how well it handles large volumes of data. It also has funnels and emails built-in which makes it a very robust all-in-one. Most of all though I'm looking forward to the automations and integrations it has with other softwares. **What do you dislike about Deskera CRM?** Dashboard reporting is a bit simplistic and I'd want it to log/track email communications with clients by integrating with Google Workspace. **Recommendations to others considering Deskera CRM:** It's a great robust solution that can act as a good starter CRM and even be your long-term platform of choice. **What problems is Deskera CRM solving and how is that benefiting you?** A simple CRM that allows us to track all our sales and client data without paying an absurd amount. ### 37. It's a great tool. All-in-one tool for all your finance needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Ritesh H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2021 **What do you like best about Deskera CRM?** An all-in-one tool that can handle employees' payroll, payments from clients, billing, invoicing, and also the attendance system. **What do you dislike about Deskera CRM?** At the moment, they are improving the tool and looking forward for the improved version of it. **What problems is Deskera CRM solving and how is that benefiting you?** You can stop using all the other tools for your people management and finance management if you have this one. ### 38. Powerful platform, very affordable, lots of potential **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2021 **What do you like best about Deskera CRM?** Extremely robust platform. Smooth UI. Loads fast. Feels intuitive. Things like the universal "Create New" button at the top right make it easy to do the most common actions quickly. Very well thought-out. I really appreciate that they already built out the first stages of Zapier and Integromat integrations. SUGGESTION: Integrations. are. everything... especially when it comes to a CRM. If it's going to be the complete data hub, it also has to be the robust connection between all my tools. Most work processes that are client facing begin with a form of some kind. Highly process-oriented companies, from small business to enterprise, are going to rely on a robust library of available integrations. So, it's going to be vital to put a high priority on beefing up native integrations, as well as expansion of the Zapier and Integromat (and Integrately and Pabbly Connect) integrations for both triggers and actions. **What do you dislike about Deskera CRM?** I didn't see "New Form Submission" as a trigger available in Zapier or Integromat. **What problems is Deskera CRM solving and how is that benefiting you?** It definitely makes it possible to simplify the problem of too many apps in a business tech stack. ### 39. Lots of potential and a great user community **Rating:** 4.5/5.0 stars **Reviewed by:** Adam L. | President, Professional Training & Coaching, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Deskera CRM?** I've tried quite a few all-in-one business management platforms and none seem to integrate Accounting, CRM, and HR functions quite as smoothly and seamlessly as Deskera. The interface is easy to use and the developers are working closely with their Facebook and Discord communities to refine and improve the product. **What do you dislike about Deskera CRM?** I can't say I dislike anything yet, but there is still room for improvement. More integrations would be helpful and accounting reports could use some additional flexibility. It can't quite compete with the likes of QBO or Xero... yet... but it's getting there! **Recommendations to others considering Deskera CRM:** It's still a new and growing platform, but the developers are very engaged and responsive. **What problems is Deskera CRM solving and how is that benefiting you?** Accounting, Sales CRM, and basic HR management. ### 40. Dekera has an Amazing UI/UX with amazing features **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler A. | Web + Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Deskera CRM?** I beleive that the Ui/Ux is mainstreamed to make it easier for navigate but has all of fhe features that you would like (and need) to help run your business. I have used various other CRM and saas but have found Deskera to be an easier and more accessible way of keeping things running smoothly. **What do you dislike about Deskera CRM?** I haven't seen anything I dislike. There are some small quirks here and there but nothing that actually impacts what I do. Plus the customer service is great at listening to you. **What problems is Deskera CRM solving and how is that benefiting you?** Deskera CRM helps simplify and helps create a less chaotic work experience. I am able to ensure things are organized, working smoothly and stop wasting time on other things. ### 41. Good product needs a little more work **Rating:** 4.0/5.0 stars **Reviewed by:** Sohaib R. | MERN Stack Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2021 **What do you like best about Deskera CRM?** Good customer support. Nice User Interface. API access. **What do you dislike about Deskera CRM?** This platform is currently at an early stage, so there is a lot of room for improvement. It has a lack of maturity as compared to its competitors. There should be tooltip definitions, so we don't have to read all the docs or search on the internet for a simple answer. I hope they can improve with time. **What problems is Deskera CRM solving and how is that benefiting you?** We are using it as an integrated platform for managing our Finances, HR, & CRM. It saves a lot of time to have all these tools under one platform. ### 42. This may make my any current stack pointless! **Rating:** 5.0/5.0 stars **Reviewed by:** Hugo H. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2021 **What do you like best about Deskera CRM?** With the Deskera CRM answer, I ought to keep all my contacts, be it companies or people, in one spot. Linking each contact to their enterprise entries helped us effortlessly track them by companies. We scheduled campaigns and measured the success with specific analytics. I used the e-mail marketing campaign tool to generate greater leads, keep my subscribers engaged, proportion essential updates, or upsell my merchandise. **What do you dislike about Deskera CRM?** I see that it isn't fully ready to European marketplace and all its laws. **What problems is Deskera CRM solving and how is that benefiting you?** I clearly like how I can customize the invoices as properly. With the mixture of custom fields, and modifying alternatives, this feature on my own became well worth it! ### 43. All New in Deskera CRM #the best one for our Agency! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2021 **What do you like best about Deskera CRM?** What do I like: - Modern UI & UX - Nice mobile app - Very Powerful CRM , awesome tools for my company - Easy use for me , the can len me manager more clients - have support ticket **What do you dislike about Deskera CRM?** Cons: - Needs more integrations - need add webhook for public where can use Rest and Post API - No localization for my country - need cname and smtp - white label for our organization use. With unlimited connect for cname and smtp option module. **What problems is Deskera CRM solving and how is that benefiting you?** With the deskera crm - make my work be more accessible while can sync contact via book but in partial only - and can use their task to assign the promotion with other via crm. ### 44. Promising All-in-One Business Management Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Marie I. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2021 **What do you like best about Deskera CRM?** I love the fact I can organise my entire business workflow in one tool and see it in one dashboard. I'm a sole owner of my small agency so efficiency and speed is something of essence. I feel Deskera's CRM has allowed me to centralised all my processes into one easy-to-follow solution. **What do you dislike about Deskera CRM?** I see automations are in the making, would love to see this come to life! **What problems is Deskera CRM solving and how is that benefiting you?** As a tiny business owner, I honestly feel like I have a VA with Deskera's CRM. Considering how young the product is, I can imagine it growing to becoming a very powerful CRM even for very large teams. ### 45. Awesome CRM Software Indeed! **Rating:** 5.0/5.0 stars **Reviewed by:** Jafrul A. | Junior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** November 08, 2021 **What do you like best about Deskera CRM?** It's a straightforward and simple dashboard and route part. It's not so hard at all like other comparative tools. **What do you dislike about Deskera CRM?** Dropping things here and there could be improved: I'd prefer to see a choice to drag squares of content. **What problems is Deskera CRM solving and how is that benefiting you?** It gets overpowering to take a gander at different parts of the business under an umbrella. ### 46. Everything under one roof **Rating:** 4.5/5.0 stars **Reviewed by:** Marcell C. | Partner Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2021 **What do you like best about Deskera CRM?** Aside from having a beautiful user interface, Deskera is also very powerful software. This application combines many features from several different platforms into one. **What do you dislike about Deskera CRM?** Considering this business application is used to manage everything in one place it would be nice if they had more direct integrations with other softwares and tools. **Recommendations to others considering Deskera CRM:** Provide some mini courses on how total beginners with no experience can set things up in specific industries. **What problems is Deskera CRM solving and how is that benefiting you?** It can be overwhelming to start a business online, but with Deskera you can skip the difficulties of integrating multiple tools. With Deskera, you can do everything in one place. ### 47. Great tool for any small business! **Rating:** 5.0/5.0 stars **Reviewed by:** Vikas Tiwari V. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2021 **What do you like best about Deskera CRM?** I like the speed of deskera. It's very easy to start and efficient. **What do you dislike about Deskera CRM?** Some features are missing but nothing major. **Recommendations to others considering Deskera CRM:** If you are a small business then Deskera is for you! **What problems is Deskera CRM solving and how is that benefiting you?** Payroll Tasks and CRM ### 48. How more complete this can get? **Rating:** 5.0/5.0 stars **Reviewed by:** Ameya A. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about Deskera CRM?** They are adding Deals, Campaigns, Landing Pages, Forms, Funnels, Automation to their connected Accounting, HR, and Ecommerce solutions. This is like a full-fledged solution for small and even enterprise-grade companies. I wanted an easy solution to manage contacts and create forms and Deskera is providing that with a simple interface. This is one of the reasons I am loving it. **What do you dislike about Deskera CRM?** For me the learning was little overwhelming at present because I was not use to this kind of tool before and was doing everything manually or on spreadsheets. I am liking that once we get used to it, it is simpler and easier to manage. **What problems is Deskera CRM solving and how is that benefiting you?** Integrating Deskera with other tools makes it seamless. They keep conducting various usecase programs which is a good plus. Helps us to manage our books seamlessly ### 49. Great software for small businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Khaled A. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2021 **What do you like best about Deskera CRM?** I enjoy using deskera CRM and the tools to connect the leads and prospects that my team are working on connecting with. overall I am satisfied with Deskera and glad to see the features they have are robust and easy to navigate **What do you dislike about Deskera CRM?** Nothing at the moment, i am overall pleased with the software and plan to use it across the organization at this time. **What problems is Deskera CRM solving and how is that benefiting you?** CRM prospecting and leads follow up for increasing sales and conversions within the team. ### 50. One of the best CRM we've every used, it has all the features and many more coming. **Rating:** 4.5/5.0 stars **Reviewed by:** Sumeet M. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2021 **What do you like best about Deskera CRM?** Deskera CRM+ is a very wholesome and feature pack that has all the essential features in it. Though we love most that it has an in-built ticketing system so that we need not to switch between multiple tools. Secondly, the email campaign is again another great feature. **What do you dislike about Deskera CRM?** Nothing as such, though it's missing many small features and needs a lot of improvements. **What problems is Deskera CRM solving and how is that benefiting you?** It's solving almost all our problems like contact management, order processing, and communication with the client through the support tickets. Those advanced and granular reports help us in understanding our most selling products. - [View Deskera CRM pricing details and edition comparison](https://www.g2.com/products/deskeracrm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+06%3A07%3A22+-0500&secure%5Bsession_id%5D=0ccae590-970b-443f-8266-4fddb6289850&secure%5Btoken%5D=be39e344e7cee3e87955ae2f93613e349759f7b701412e167af14929ef305a8e&format=llm_user) ## Deskera CRM Features **Sales Force Automation** - Contact & Account Management - Opportunity & Pipeline Mgmt. - Task / Activity Management - Desktop Integration - Product & Price List Management - Quote & Order Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Customer Support** - Case Management - Knowledge Base - Support Analytics **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Mobile & Social** - Social Collaboration Features - Social Network Integration - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Performance and Reliability **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Deskera CRM Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,818 reviews) - [Freshsales](https://www.g2.com/products/freshsales/reviews) - 4.5/5.0 (1,192 reviews)