Deskera CRM Reviews & Product Details

What I like the most is the ease with which I can manage and organize all the interactions with my clients. Also, I love the integration with other Deskera tools, which allows me to have a complete view of the entire sales process and have access to real-time reports to make informed decisions. Review collected by and hosted on G2.com.

One of the things that I would like to see improved is the customization of the interface. Although the tool is very complete and easy to use, I would like to be able to customize the appearance and layout of the elements on the screen a bit more. Review collected by and hosted on G2.com.

Deskera is overall a great and scalable solution for growing and grown teams. It has multiple options that will help you run your operations smoothly and collaborate with the teams on the go. Review collected by and hosted on G2.com.

The software is scalable and has a lot of features to offer; though, the software could have been cheaper. Especially, when you compare its LTD prices with the current rates, you would definitely miss a lot of things. Review collected by and hosted on G2.com.

The best thing about Deskera CRM is it is simple and easy to use. The interface is straightforward, and the features are easy to understand. It also works well with other Deskera Tools, making it really convenient to manage customer relations. Review collected by and hosted on G2.com.

One drawback of Deskera CRM is could be improved is the ability to customize it more. It would be beneficial if I could adjust the software to fit my business's specific needs in more flexible ways, Review collected by and hosted on G2.com.

The best part of Deskera is managing the customers, vendors, and purchases in a single platform. Also, you can do email marketing, Chat process and other things quickly. It is a perfect CRM tool to help grow the business. Review collected by and hosted on G2.com.

Nothing is disliked in the Deskeara CRM tool. Review collected by and hosted on G2.com.

Deskera CRM is a great tool for sales users to manage all the processes in the system. Review collected by and hosted on G2.com.

I dislike the user interface. I believe they have to work on it. Review collected by and hosted on G2.com.

It's a suite of essential tools. I find the accounting tools most advanced - with invoicing and a dashboard showing helpful graphs. Their CRM also has a bunch of exciting functions. We've been looking for the right tool to solve these needs for our business. Review collected by and hosted on G2.com.

I've been encountering a lot of issues with this software lately. The invoice gets sent to the customer on the wrong date with the wrong due date. There are also instances where the invoice and reminders for overdue payments are not sent to the customer. Moreover, merge tags that are not populated in emails are sent to the customer and recurring invoices could not be changed or discontinued. Also, just recently, all invoices and reminders sent from Deskera are going to spam which is why our clients cannot pay their invoices. It's very frustrating. I have reported the issue and nothing has been done to fix it. Review collected by and hosted on G2.com.

It has a lot of potential but any new product is as good as their founders. How else do you build credibility for something with bugs and gaps? The founders should be responsive and helpful. This this case, poor show by the founder! Review collected by and hosted on G2.com.

The founders are unresponsive and also went back in their promise. I have every screenshot of the emails and conversations if someone would life to differ or may want to seek more details. Review collected by and hosted on G2.com.

I love the reality I can put together my whole business work process in one apparatus and see it in one dashboard. I'm a sole proprietor of my little office, so productivity and speed are something of quintessence. I feel Deskera's CRM has permitted me to unify every one of my cycles into one simple-to-follow arrangement. Review collected by and hosted on G2.com.

I can't see anything wrong with this tool. I would love to see this come to life! Review collected by and hosted on G2.com.

Functional: The CRM part which I am actively using has turned out to be my best CRM pick after going at 2 other CRM solutions earlier. The customization capability via custom fields, filters, prospects pouring into this platform automatically via paid Ads lead automation, segmentation, embedded email marketing and some of the key strong areas which makes Deskera as my BEST CRM PICK. Support: seeing a response time of 1-2 hrs is quite common with Deskera. A rarity as many a times you assume a 12/24hrs response time. Documentation: one of the most heavily documented CRM. A crucial part for any user to shorten quick adoption of the solution with less time lost. UI/UX: Deskera has one of the most human easy to learn navigation and grasp easily. Overall: a wonderful product that is clearly slated to make big inroads ahead. Review collected by and hosted on G2.com.

This CRM while still new has already taken robust shape and there is nothing which has come as a show-stopper for me. I had some issue with custom fields and they were sorted within a day. So frankly no dislikes. Review collected by and hosted on G2.com.

Most other CRMs we used were either too complicated or didn't have all the features we needed. Deskera crm has solved all these problems and more! It's easy to use UI allows us to manage leads, accounts and opportunities without any training at all - even in complex situations like managing multiple clients with different products in various stages of the sales funnel. The support team is also very helpful when we need help setting up integrations with third party software like Zapier or MailChimp so that we can sync data between systems automatically. Overall it has been a great experience working with this product! Review collected by and hosted on G2.com.

It would be fabulous to have the option of white labeling the CRM. It's always a good PR boost to show clients and staff that we created or developed our own system. Review collected by and hosted on G2.com.