--- title: TDF CRM Reviews meta\_title: 'TDF CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 49 reviews by the users' company size, role or industry to find out how TDF CRM works for a business like yours. aggregate\_rating: rating\_value: 3.9 review\_count: 49 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### TDF CRM Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **simplicity** of TDF CRM, allowing easy integration of screens and objects without coding knowledge. [(1 mentions)](https://www.g2.com/products/tdf-crm/reviews?filters%5Bsentiment_snippet%5D=2161965&qs=pros-and-cons#reviews) Users find TDF CRM to be **user-friendly** , allowing easy assembly of screens and objects without coding knowledge. [(1 mentions)](https://www.g2.com/products/tdf-crm/reviews?filters%5Bsentiment_snippet%5D=2161978&qs=pros-and-cons#reviews) Users find that TDF CRM has **limited features** , which may not support larger businesses' needs effectively. [(1 mentions)](https://www.g2.com/products/tdf-crm/reviews?filters%5Bsentiment_snippet%5D=2161936&qs=pros-and-cons#reviews) ### Top Pros or Advantages of TDF CRM ##### 1. Simplicity Users value the **simplicity** of TDF CRM, allowing easy integration of screens and objects without coding knowledge. [ See 1 mentions ](https://www.g2.com/products/tdf-crm/reviews?filters%5Bsentiment_snippet%5D=2161965&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Not intended for Bigger Businesses - Good for Mom and Pop" What do you like about TDF CRM? TDF is very simple - you dont have to have a lot of prior knowledge in coding or flows to be able to put screens and objects together. ##### 2. User-Friendly Users find TDF CRM to be **user-friendly** , allowing easy assembly of screens and objects without coding knowledge. [ See 1 mentions ](https://www.g2.com/products/tdf-crm/reviews?filters%5Bsentiment_snippet%5D=2161978&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Not intended for Bigger Businesses - Good for Mom and Pop" What do you like about TDF CRM? TDF is very simple - you dont have to have a lot of prior knowledge in coding or flows to be able to put screens and objects together. ### Top Cons or Disadvantages of TDF CRM ##### 1. Limited Features Users find that TDF CRM has **limited features** , which may not support larger businesses' needs effectively. [ See 1 mentions ](https://www.g2.com/products/tdf-crm/reviews?filters%5Bsentiment_snippet%5D=2161936&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 2.5/5 "Not intended for Bigger Businesses - Good for Mom and Pop" What do you dislike about TDF CRM? If you are bigger business, you can easily max out its capabilities. Reporting and analytics is also limited. ## Top-Rated Alternatives [ ![Agentforce Sales (formerly Salesforce Sales Cloud)](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Agentforce Sales (formerly Salesforce Sales Cloud)") Agentforce Sales (formerly Salesforce Sales Cloud) 4.4/5(25,873) ](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) [ ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") HubSpot Sales Hub 4.4/5(13,906) ](https://www.g2.com/products/hubspot-sales-hub/reviews) [ ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales") Dynamics 365 Sales 3.8/5(1,623) ](https://www.g2.com/products/dynamics-365-sales/reviews) [ View All Alternatives ](https://www.g2.com/products/tdf-crm/competitors/alternatives) ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Enterprise (\> 1000 emp.) 7/31/2025 "Not intended for Bigger Businesses - Good for Mom and Pop" 2.5/5 What do you like best about TDF CRM? TDF is very simple - you dont have to have a lot of prior knowledge in coding or flows to be able to put screens and objects together. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? If you are bigger business, you can easily max out its capabilities. Reporting and analytics is also limited. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? We needed a way to do our budgeting - so TDF Support helped us build a custom solution for us to tracking sales and projections by the account level, in a bottom up approach. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") AI Verified User in Industrial Automation Mid-Market (51-1000 emp.) 8/21/2024 "user friendly, great support, different interfaces" 2.5/5 What do you like best about TDF CRM? It's fairly easy to use. Also, there's an app. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? The desktop and web version aren't always the same. There are things that don't function that I think should function. There's not really a good marketing tool and mailing tool. Reporting also is very old school. Not very intuitive. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? sales people seeing sales data. everyone being able to see people's appointments and opportunities. keeps communication going. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic VK Vicky K. Small-Business (50 or fewer emp.) 4/18/2018 "TDF Feedback" 3.5/5 What do you like best about TDF CRM? I like seeing how much information I can in the CRM. I like that it syncs with our central database to provide the sales reps with even more customer information. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? The glitches and how different the desktop version is compared to the mobile version Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? TDF allows our reps to have up to date information on their customers prior to going into the account. Review collected by and hosted on G2.com. Show More 4/26/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DK David K. Managing Director Small-Business (50 or fewer emp.) 9/28/2022 "Works well with sales and marketing teams to identify promot and customer experience opportunities" 4.5/5 What do you like best about TDF CRM? Integrated solutions that fit company's digital and sales strategy Review collected by and hosted on G2.com. What do you dislike about TDF CRM? Specialized tools and solutions can be costly to implement and maintain Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? Disconnected sales and marketing processes and data analysis are now resolved in a harmonious solution. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Amber B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber B.") AB Amber B. CRM Administrator Wholesale Enterprise (\> 1000 emp.) 4/13/2018 "Great CRM Tool" 4.5/5 What do you like best about TDF CRM? I have been working with Tour de Force for over 5 years now, as they have been our CRM. As a bigger client, we have been able to build a relationship with the TDF Staff and Support and they listen to our needs and wants. The system itself has come a long way in the years we have been using them, but it is very easy to use. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? I don't have too much to say here, but I think sometimes there are struggles that myself as an Admin and user comes across that we dont use or use differently but the system cant be changed to meet all our needs. We struggle with using BI at times, so we lean on other avenues. Review collected by and hosted on G2.com. Recommendations to others considering TDF CRM: Aside the from the CRM system itself, the TDF Support staff is awesome. They listen to what you need, and make it happen.. even if it might take a little bit to implement those changes, its worth it in the end. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? We are solving the issues of not following up on what is in our pipeline and all the customer interactions that really happen but not all are documented. We have a nice system and process in place that helps us get to where we are to keep up. The visibility that the CRM provides also helps us all stay up to date, esp with the alerts and notifications feature. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller TS Tracy S. Mid-Market (51-1000 emp.) 4/17/2018 "Intuitive and User Friendly" 5/5 What do you like best about TDF CRM? The best thing I can say about TDF CRM is that it's the most user-friendly CRM I've ever worked with. It's easy to configure, easy to manage and easy to train on. It's flexibility has allowed us to custom build the system which allows us to sue the information in ways we had only dreamed of in the past. Suffice it to say it exceeds our expectations! Review collected by and hosted on G2.com. What do you dislike about TDF CRM? I honestly cannot say anything about the system that doesn't apply to any software. Everyone likes upgrades, but no one likes the unforeseen glitches that sometimes accompany upgrades. TDF has done a good job of addressing these, which we appreciate. Review collected by and hosted on G2.com. Recommendations to others considering TDF CRM: If you are interested in a quality CRM, I recommend getting a demonstration of the software and going from there. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? We are now able to reduce the number of 3rd party reporting applications with the use of TDF. Our outside sales team is armed with valuable data that they have never had access to in the past. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") UW Verified User in Wholesale Mid-Market (51-1000 emp.) 4/17/2018 "Not very confident in the product" 1.5/5 What do you like best about TDF CRM? It's a place to store all of our current customers and accounts. It also has an open API which allows for our purchasing platform to sync with it. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? The confidence in the accuracy of the data is minimal. I can't trust that it pulled what I needed. The system can not grow with us. We are growing at a rate of 20%/ year. It can't keep up. It does not sync with Outlook so you have to store data in two systems it's extremely difficult to import contacts or accounts. It does not have smart search Review collected by and hosted on G2.com. Recommendations to others considering TDF CRM: If you are looking for a system that supports your sales process, is easy to use, and a complete system that integrates with your outlook and syncs your emails, then look elsewhere. This is not the system for you. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? Right now TDF is a place to organize information. that's it. The benefits we receive from TDF are that it's organizaed data and not in spreadsheets. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Small-Business (50 or fewer emp.) 4/13/2018 "Powerful software" 4/5 What do you like best about TDF CRM? The way TDF presents you the data it pulls from your system. TDF presents it in a way that makes business decisions easier to make. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? My only complaint is that a few of the features, such as BYOR, do require a good amount of training to be able to fully utilize. I highly recommend you assign someone at your company to learning the more technical details of the software so you can get the best use out of it. Review collected by and hosted on G2.com. Recommendations to others considering TDF CRM: Assign an employee who has a good technical background to be the go-to for the rest of your company when they have issues or problems. Most of the time, the issues are very small and are due to lack of computer knowledge. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? TDF allows our inside sales team to be in sync with our outside sales team. Often times our company receives calls from customers who had an issue with a shipment or piece of equipment. The inside sales team enters this information in TDF for the customer. Every time our outside team visits a customer, they always check the customer on TDF before walking into the store. This allows them to see if there are any issues that they need to follow up with to ensure it is resolved. Also, because salesmen are always concerned about their sales numbers, TDF also allows them to view their entire portfolio of accounts to keep track of their bonus potential. The part the sales team likes best is that TDF allows them to drill down into individual customers and/or product lines to see exactly what is happening. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CH Craig H. Small-Business (50 or fewer emp.) 4/17/2018 "Very pleased with the TDF product as a whole" 4/5 What do you like best about TDF CRM? The sales planning module has been a huge time saver for us and is a part of TDF that I highly recommend. I also like the ability to customize TDF for our business and fit the processes that we already had in place. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? The after the sale support is rather lacking. They recently cut back on the sales force and I have had no contact with our Business Consultant. I was only informed of the cutbacks when I had inquired about an issue and I was informed at that time by Ryan Elliott that my previous Business Consultant was no longer with TDF Review collected by and hosted on G2.com. Recommendations to others considering TDF CRM: It has been a good product for our uses. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? Daily interaction with the activities of my Territory Managers. Also a better focus on opportunities and a targeted plan to move them forward Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") IH Verified User in Hospital & Health Care Small-Business (50 or fewer emp.) 6/22/2017 "It does a lot but you need to spend time learning all it can do." 4/5 What do you like best about TDF CRM? All your data is there to sort by and get reports to see exactly what your business is doing. It priced to fit smaller companies better than say SalesForce. Review collected by and hosted on G2.com. What do you dislike about TDF CRM? The complexity for users. Unless you have someone setting up their screens to show what they need to see its hard for users to navigate the large amount of data is provides. Review collected by and hosted on G2.com. Recommendations to others considering TDF CRM: Lower Price that others, Integrates with many ERP Systems, Very Customizable, But spend time learning what all it can do and setting up Views for your users. Review collected by and hosted on G2.com. What problems is TDF CRM solving and how is that benefiting you? Customer Sales, Sales planning, history of customer interactions. Vendor tracking and score carding. Score carding for internal users especially Sales People. From an IT perspective a Support Module that lets me track support cases and create Activities for Scorecarding. Review collected by and hosted on G2.com. 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