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Talisma

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3.1 out of 5 stars

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Talisma Reviews & Product Details

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Talisma Reviews (25)

Reviews

Talisma Reviews (25)

3.1
25 reviews

Pros & Cons

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JK
Marketing Director
Mid-Market (51-1000 emp.)
"Good CRM but at the end we switched to another CRM"
What do you like best about Talisma?

Running filters and search features but also managing customer information. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

It can be really slow to respond to commands. Review collected by and hosted on G2.com.

Neeraj P.
NP
Fulfillment and Logistics Manager
Mid-Market (51-1000 emp.)
"Very smooth crm software"
What do you like best about Talisma?

You can search the client or interaction dstails through, name, contact number or ID number. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

Some details it requires as mandatory to be filled are of very less importance.

There should be more freedom. Review collected by and hosted on G2.com.

Nishank S.
NS
Sr Executive - Customer Care
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It does the works as its name says "Talism""
What do you like best about Talisma?

What you do if when you know what your customers want and having a list of potential customers willing to buy? Here comes Talisma. It just not only manage your customer database but also helps to manage the communication with your client. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

I don't understand why this software is slow? Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"Talisma like Salesforce but for education."
What do you like best about Talisma?

It was a fairly fast system as long as the server links were maintained. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

Communication can become muddled if you don't keep on top of all of your contacts. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise (> 1000 emp.)
"Talisma Review"
What do you like best about Talisma?

One of the main things I like about Talisma is the feature where when someone calls in from a number that is on file, it pulls up the inquiry/file automatically; which is very efficient and professional. I also like the structure design and how interface friendly it is.

I also very much like the search criteria / categories. There are plenty of options to can utilize in locating a particular file / account. In addition, the ability to look up a file with partial data is a very nice feature. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

Some of the downsides to Talisma are that it can be slow to respond to commands. It is especially slow when you initially start it up for the 1st time after being shut down. Then as much as I like the auto file pop-up when someone calls in from a number on file, it sometimes does not work for some reason. Which is very frustrating and inefficient. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Enterprise (> 1000 emp.)
"Love hate relationship with the Talisma CRM system for 6+ years now"
What do you like best about Talisma?

I love how Talisma is integrated with the Avaya telephony software so when a student calls in with a phone number we have for them in Talisma, their talisma file auto-populates on a Talisma Phone window. I also love the ease of use of Talisma Analytics when it comes to creating and pulling queries in the Reports Manager Review collected by and hosted on G2.com.

What do you dislike about Talisma?

Since it's physical software and not in the cloud, Talisma is super slow. I do not know if it has to do with our database size but with that aside, the search features are incredibly slow, especially when looking up a phone number. When pulling up a talisma ID, it's pretty fast, that's the only exception. Review collected by and hosted on G2.com.

Ved Prakash S.
VS
Operations Manager
Enterprise (> 1000 emp.)
"Best CRM tool to manage huge work flow"
What do you like best about Talisma?

It creates a interaction thread which make use to track earlier conversation in a simple manner. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

Too much of clutter and not user friendly Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Enterprise (> 1000 emp.)
"Adequate but needs advanced analytics integrated"
What do you like best about Talisma?

Upsides: filters, use of different fields to further filter those columns Review collected by and hosted on G2.com.

What do you dislike about Talisma?

The Right Work Right Time system definitely needs some work, though it provides help with individuals who are just dialing down a list, it doesn't allow for people to schedule times where another student's name will pop up on the list Review collected by and hosted on G2.com.

Sophie W.
SW
Incoming Mobility Coordinator and International Student Advisor
Higher Education
Enterprise (> 1000 emp.)
"User-friendly software with infinite possibilities"
What do you like best about Talisma?

The option to manage one central, general email account and have various contributors (staff members) reply from that single address, instead of using the personal email account.

The possibility of seeing all previous interactions a specific client had (whether over email, the phone or in person) within our own organization, therefore avoiding run-around issues previously experienced by our customers. Review collected by and hosted on G2.com.

What do you dislike about Talisma?

The interface is not quite user-friendly (with a quite early 2000 feel to it) and you really got to know your way around because it is not exactly necessarily intuitive. However with practice, you do come to realize the full potential of the software (pulling up stats and data, creating massive email campaigns, and so forth). Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market (51-1000 emp.)
"use it for historical student data"
What do you like best about Talisma?

fairly easy interface. easy to navigate, data is clearly visible Review collected by and hosted on G2.com.

What do you dislike about Talisma?

too slow, not adaptive. things are difficult to access Review collected by and hosted on G2.com.

Pricing

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