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YetiForce CRM Reviews & Product Details

Pricing

Pricing provided by YetiForce CRM.

Basic

$1.00
Per Year

User Insights

Average based on 52 real user reviews.

Implementation Time

2 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

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Per Year

YetiForce CRM Reviews FAQs

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Last updated: Nov 04, 2026

What is YetiForce CRM, and what problem is it built to solve?

YetiForce CRM is open-source customer relationship management software designed to help businesses improve efficiency and customer interactions. Its description presents it as a customizable system covering sales, marketing, support, and project management, aimed at small and medium-sized businesses seeking an adaptable, cost-conscious CRM.

What languages does YetiForce CRM support?

YetiForce CRM supports 13 languages, including Bulgarian, English, French, German, Greek, and others.

What company sizes and industries is YetiForce CRM the best fit for?

Among positively rated users who shared company details, small businesses are the clearest size segment, with IT and software-related organizations recurring among the industries. Other represented organizations span a range of sectors.

How long does it take to implement YetiForce CRM across a team?

Implementation timelines vary, but the most common reported range is under one month. Other teams describe faster launches or longer setup periods, depending on the implementation.

What customer support options does YetiForce CRM provide, and how do users find the overall support experience?

Support is available through help-desk and self-service channels, including email, phone, and a knowledge base. The experience is mixed: some users value the available assistance and community, while others find responses slow or support less helpful when an issue is urgent.

What is the experience like for teams switching to YetiForce CRM from another tool?

Switching to YetiForce CRM is often tied to wanting more flexibility, a broader feature set, or lower costs than existing CRM options. Users describe moving from tools such as vTiger, SuiteCRM, and HubSpot to customize workflows, bring customer information into one place, or gain automation and modules without paying extra for each capability. The transition can take configuration and learning effort, especially for teams without in-house technical expertise.

What tools and platforms does YetiForce CRM integrate with, and how do these integrations help users get more value from the product?

YetiForce CRM offers 5 integrations. Its listed connections cover CRM, email, telephony, mapping, and productivity tools.

What features or capabilities could make YetiForce CRM even more useful?

YetiForce CRM could be easier to adopt and more complete in reporting and connected workflows. Commonly requested improvements include:
  • More thorough, current documentation and practical tutorials to help users configure the system and learn its features.
  • More capable reporting, including easier report creation and export options.
  • A clearer, more accessible interface, with better mobile usability.
  • More integrations and smoother connections for messaging, social channels, and financial processes.

YetiForce CRM Reviews (52)

Reviews

YetiForce CRM Reviews (52)

4.4
52 reviews

What do users say?

Generated using AI from real user reviews
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Nicholas D.
ND
Nicholas D.
Founder
Small-Business (50 or fewer emp.)
"Salesforce-Like Experience at a Better Price, Though Setup Approvals Take time"
3.5/5
What do you like best about YetiForce CRM?

It has a similar feel to salesforce, but its far more affordable Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The approval process when you first setup Review collected by and hosted on G2.com.

AJ
Amenda J.
Digital Marketing Executive
Enterprise (> 1000 emp.)
"This application checks the data, server, and provides security without any complaints."
4.5/5
What do you like best about YetiForce CRM?

YetiForce CRM is a collaborating tool to my system with budget management strategies the way I like to do. There are no complications in installing this application people like it milestone tracking to trace the time and budget detail from start to end. This application is the best portal to clients for communication and collaborating with other companies as well. The best software to draw Gantt charts the way I like to do so, this application is a fully authenticated tool to cover the business promotions to the next grade. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

This application is a good source of project tracking and launching in the market but, it creates a mess sometimes by overloading the projects at the same time. Thus, there should be separate keys to queue the projects and present one by one. The internet is very important for its installation because a quality coverage can make your life easy. Review collected by and hosted on G2.com.

Eduardo A.
EA
Eduardo A.
Owner - VP
Management Consulting
Enterprise (> 1000 emp.)
Originally submitted 7/20/2018
"Yetiforce CRM Review"
4.5/5
What do you like best about YetiForce CRM?

Flexibility, full of features you have to pay for other competitors. It is fast and very well developed. It is good to have it integrated with Softaculous for ease to install, backups, etc. Widgets are very nice to sight and useful too. Recently, the company has added some new modules which are near to convert Yetiforce from a merely CRM to a complete ERP. Integration with email client is very useful also. The internal chat service is very nice to have, as well as the comments you can reply and have a conversation, all within the CRM. I recommend Yetiforce for any size of company and complement the lack of the Reports with the use of some BI application like Power BI or Excel itself. It is good to know that almost all main languages are fully supported by the system. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Lack of documentation, even in English language. In latest versions the lack of a Reports Module. It was very good and useful until the company discontinued it in version 4.4. In version 5.1 there is no Reports Module either. Review collected by and hosted on G2.com.

Response from Katarzyna Ulichnowska of YetiForce CRM

Thank you for taking the time to review our software. We are aware of the fact that we still lack the documentation but we do our best to support users at GitHub.

John A.
JA
John A.
Sales Representative
Mid-Market (51-1000 emp.)
"One of the most complete CRM that I have been able to adapt to my business."
4/5
What do you like best about YetiForce CRM?

I really like to have this system, since it is very useful and versatile, despite being a free and free software, it has become an important tool for my business with nothing to envy to the competition that are paid. I like the possibility of being able to make backups and to be able to integrate it with other applications.

Something that I love about this system is that it allows me to use it and be able to count on its reports from wherever I am, since it is based on the cloud, I really like its interface, since it makes it very friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

It is a very complete CRM but the amount of tools that are integrated are somewhat complex to understand for users who have no experience with this type of software, should give more complete instructions. Review collected by and hosted on G2.com.

Dimitris A.
DA
Dimitris A.
Owner
Small-Business (50 or fewer emp.)
"A very good try for a real opensource crm"
3.5/5
What do you like best about YetiForce CRM?

Its UI is one of the best I have seen. It needs some more optimization but it is very good. It has most of the things you want from a crm and everything is connected. For example A ticket is associated with a service contract and an account. You create mails, tasks for this ticket and so on. Very good Integration with Caldav and CardDav. The github issues is the best way of solving most of your problems with the crm. There are a lot of good guys there who are willing to help. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Poor documentation is the one thing that will make everyone select another crm. Besides the basic installation, the documentation is very poor. No proper documentation for configuring the modules or the integration of the crontab and certainly no documentation for using the crm. Also there should be an organized way for the users to raise money for new modules and integrations. There should be a better reporting tool for the creation of reports, dashboards Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thanks a lot for your feedback. We’re aware that the documentation is incomplete and we do our best to gradually update it. As far as ways for community members to raise money for certain features are concerned, we recently launched our Open Collective profile, more details will soon be posted on our social media.

Dariusz M.
DM
Dariusz M.
COO
Small-Business (50 or fewer emp.)
Originally submitted 5/21/2019
"Why Yeti"
3.5/5
What do you like best about YetiForce CRM?

There is no doubt. Yeti is an excellent tool because of its price :) The system has almost all the functionalities needed to start a business oriented towards customers. The interface is easy with no unnecessary frills. I'm interested in sending invoices directly from Yeti, but first, there is a need to configure it in the best way. It is a good idea to share Yeti with our customers to let them access our infoline directly via chat. In the next steps, we are going to integrate Yeti with our API to have access to our different systems, which can configure and manage our customers. When we finish, it will be an even more powerful tool than we have now. I will keep my fingers crossed for further Yeti development :) Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The biggest problem is the lack of documentation. There are some suggestions on the webpage, but too often we need to wonder what the authors were thinking when designing some processes in that way. We installed Yeti on a Windows server, and it probably causes some problems that we have to solve. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you very much for your review. We realize the documentation is incomplete and we gradually add new articles but it's going to take some time.

Thanks for being a part of our awesome community!

PM
Paulo M.
Consultor
Small-Business (50 or fewer emp.)
"Discovering a New Competitor for CRM Solution"
4/5
What do you like best about YetiForce CRM?

The work done from VTIGER deserves our congratulations. The product passes trust to the administrator and end user. We identify fluids in the interface and a very good care in protecting the information. The product transmits security to the administrator and end user. The flexibility in customizing processes Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

which we do not like. Processing requirements are high. The nonexistence of the reporting module. Several visualization parameters should be in parametres. The User Portal module is difficult to implement due to lack of documentation. In general the documentation is incipient. Review collected by and hosted on G2.com.

RC
Román Jesús C.
Technical Division Chief
Small-Business (50 or fewer emp.)
"experience of an implementation"
5/5
What do you like best about YetiForce CRM?

His easy use and customization fitting on the existing process leading making it easily accepted and implemented in the company culture. Being accepted and used fastly for both new and old staff.

Clear logistic chain and synergies on the interactions of the sales force and support staff, implemented by the using of workflows, that digitally mimic the internal pre-existing process.

Clever management of the history of interactions with customers, (essential on consultative sales) adding the calls, Emails, interactions and documents not only from salesman but also of support and consulting staff. enabling the understanding of a sales process from all the interested parties.

The generation of pdf documents is a very powerful and useful tool. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

Lack of user and administrative documentation, the actual one is incipient, outdated and incomplete. That leads to a hard learning path. Additionally, the in-house team has to write the documentation for the end users.

The Spanish translation is incomplete, but I'm actively collaborating on crowdin to review and finish it. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for such a comprehensive review of YetiForce and for your contribution to the Spanish translation of the system.

We are aware that the documentation needs a lot of improvements and we're doing our best to update it gradually.

GP
Giorgos P.
IT
Small-Business (50 or fewer emp.)
"it is the best for me"
5/5
What do you like best about YetiForce CRM?

It is web based and cover all issues about business. most if not all of us like in this customer management system. Basically it is free and this makes it the best tool in terms of competition. It has a very good display and is a web. I can put as many users as I want and the most important is a stable system.I can very easily define user rights and I can define what to see, which records, and of course, what men. I think it is the best crm of those I have worked on and the most important thing is free. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

i haven't support on Greek. it needs more sms provider, it needs easier connect to social. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for this great review and rating, we're happy you're a part of our amazing community.

Sheldon J.
SJ
Sheldon J.
I.T Director
Small-Business (50 or fewer emp.)
"Organizing my business contacts"
4.5/5
What do you like best about YetiForce CRM?

The flexibility and customization that allows me to mold the CRM around my business. Setting up the CRM ws not difficult and I was able to use it on a shared hosting account which is great so that staff can use it anywhere and anytime. Review collected by and hosted on G2.com.

What do you dislike about YetiForce CRM?

The Documentation and lack of Video tutorials, It would be much easier to understand if there were more tutorials or videos on how to perform some of the basic and advanced functions of the CRM. I think the look can be improved slightly as it's hard to see a lot of details on the current layout design. Review collected by and hosted on G2.com.

Response from Paulina W of YetiForce CRM

Thank you for sharing your feedback. We're aware that the documentation is incomplete and we're doing our best to gradually update it. Thanks for the suggestion regarding video tutorials, it's a great idea.

Questions about YetiForce CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

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Last activity over 6 years ago

Will YetiForce remain Open Source?

Verified User
G2
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Last activity about 2 years ago

Is YetiForce on-premise or hosted?

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Pricing Options

Pricing provided by YetiForce CRM.

Basic

$1.00
Per Year
YetiForce CRM Comparisons
YetiForce CRM Features
Reporting
Dashboards
Contact & Account Management
Partner Relationship Mgmt. (PRM)
Opportunity & Pipeline Mgmt.
Customization
User, Role, and Access Management
Document & Content Mgmt.
Knowledge Base