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FreeCRM Reviews & Product Details

Profile Status

This profile is currently managed by FreeCRM but has limited features.

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Pricing

Pricing provided by FreeCRM.

Free CRM

$0.00
Per Feature Per Month

User Insights

Average based on 11 real user reviews.

Perceived Cost

$$$$$

FreeCRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is FreeCRM, and what problem is it built to solve?

FreeCRM is a CRM for managing customers, opportunities, tasks, calendars, and follow-ups. It is intended to help teams organize sales activity and keep software costs under control.

What languages does FreeCRM support?

FreeCRM supports 11 languages, including Arabic, Chinese (Simplified), English, German, and Hebrew, among others.

What company sizes is FreeCRM designed for?

FreeCRM is designed for teams of all sizes, from self-employed users and small businesses to large organizations.

Which industries is FreeCRM built to serve?

FreeCRM is built to serve a broad range of industries, targeting 147 industries.

Does FreeCRM offer an open API, and what does it integrate with?

FreeCRM offers an open API to connect teams’ own systems and workflows, along with six listed integrations.
  • E-signature: DocuSign
  • Social and messaging: Meta for Business, Twitter API, WhatsApp Business Platform
  • Accounting: QuickBooks Online Advanced
  • Automation: Zapier

What support options are available, and is live/human support included?

Support options include phone, email/help desk, and chat, with 24/7 live-rep support available.

What training resources are available to help teams get started?

FreeCRM provides these training resources:
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation

FreeCRM Reviews (11)

Reviews

FreeCRM Reviews (11)

4.2
11 reviews

What do users say?

Generated using AI from real user reviews
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MG
Marco G.
Investment advisor rep
Small-Business (50 or fewer emp.)
Originally submitted 9/23/2019
"Good value, solid tools"
3.5/5
What do you like best about FreeCRM?

For really no cost this is a worthwhile CRM system to use for many biz types. Gives you great client database and tools to organize and access Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

limitations in certain areas and need to pay for full capability. Doesn't give integrations with certain email programs or financial software like other CRMs do. Overall the pros outweigh cons based on the price. Review collected by and hosted on G2.com.

Jader A.
JA
Jader A.
Bilingual Customer Success Manager
Small-Business (50 or fewer emp.)
"This tool is amazing for marketing."
4/5
What do you like best about FreeCRM?

I really like the organization of my customer portfolio. To have a pipeline and be able to see all my customers. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

The current tool doesn't have as many filters as Hubspot CRM. For my work, it's necessary to use filters and a health score. Currently, I am a customer success manager, and I need a more comprehensive tool to propose a better experience for my customers. Review collected by and hosted on G2.com.

SP
Sanket P.
Mid-Market (51-1000 emp.)
"Best Free Tool For CRM"
3.5/5
What do you like best about FreeCRM?

The only free tool which can do everything:

1. It has CRM & Sales Dashboards

2. It can give CRM & Sales Reports

3. It has Email Integration

4. Easy Email Marketing / SMS Marketing

5. Marketing Automation possible

6. You can do Appointment Management

7. You can manage leads Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

The tool is a bit complicated for a person who is not from a tech background. You will need someone from a technical team to assist you. Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"FlowLu CRM"
4.5/5
What do you like best about FreeCRM?

FlowLu offers CRM features such as lead management, contact management, quoting, invoicing, and project management. Flowlu’s unique selling point (USP) is that it also offers a few business management features such as project management and accounting. This makes it ideal for first-time CRM software buyers who want to automate functions such as sales, marketing, customer service, and finance. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

I feel that Flowlu’s task management interface could be simplified. I noted that the numerous features in the free version, such as contact management, financial management, and task management, can take some time to familiarize. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Free CRM"
3/5
What do you like best about FreeCRM?

The free version is nice. It has a lot of options and tools you can use. I like the call scheduling part of the CRM. As you load a contacts phone number you can schedule out a call in the CRM which makes it handy not to have to go back and forth between multiple systems. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

It looks a little outdated. I don't like that the free version is only free for your first year. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Excellent"
5/5
What do you like best about FreeCRM?

Excellent software, very professional and economical. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

If the portal is perfect and therefore does not have negative sides Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Simple To Use Free/Paid CRM"
4/5
What do you like best about FreeCRM?

Free CRM tool for up to 100 contacts. Easy to set up and use, can import contacts from several external sources. Great CRM for little to no expense. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

Free CRM is good if you have a small list of contacts that you are looking to nurture, if you start to grow you will probably outgrow this CRM rather quickly. You can upgrade plans but comparing prices may lead you elsewhere. Review collected by and hosted on G2.com.

Christopher P.
CP
Christopher P.
Lead Academic Advisor │ Study Abroad Advisor │Advising Team
Higher Education
Enterprise (> 1000 emp.)
"Excels in Customer Relationship Management and Sales Force Automation"
4.5/5
What do you like best about FreeCRM?

The main benefit of using a browser-based CRM solution is that you will have zero or little hosting costs.

Your client and organisational data can be exported from Outlook or e-mail accounts into free FreeCRM using a built-in mapping function. E-mail templates can be created merged with your contacts and distributed using your e-mail system. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

This software is a great starting point for those on a small or limited budget and is a great way to consolidate customer data for the first time. However, as your company progresses you will want to switch to a more sophisticated program that may not be free. Review collected by and hosted on G2.com.

Nemanja J.
NJ
Nemanja J.
malena
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Freemium CRM to try before you buy"
4/5
What do you like best about FreeCRM?

FreeCrm as the name says is free cloud CRM tool that supports up to 100 users and up to 10 MB of storage space (which is not that large), if i remember correctly it was named one of PcWorld's 15 best free services for entrepreneurs. If you own a small company and if you are not that rich this is a best freemium you can try for a while. There is also a premium package ($ 25 per user per month and up) with live support, unlimited data storage and other features. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

This is open source which offers unlimited customization to represent your company the way you want it and therefore it is a nightmare to configure it, you need a professional or a team to configure CRM properly, freemium version comes without technical support and it's only free for a one year. Unfortunately the free version comes with restrictions and forcing you to take the premium packages but it is good to try it first and then decide if you want to keep it or not. Review collected by and hosted on G2.com.

Steve D.
SD
Steve D.
Tourism Information Specialist
Information Services
Small-Business (50 or fewer emp.)
Originally submitted 7/20/2016
"Great"
5/5
What do you like best about FreeCRM?

The software is so easy and user friendly. Our office uses it daily with any employee operating it with no issues. Review collected by and hosted on G2.com.

What do you dislike about FreeCRM?

Nothing really to dislike. Every employee has praise for Free CRM Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by FreeCRM.

Free CRM

$0.00
Per Feature Per Month