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Trillian Reviews & Product Details

Pricing

Pricing provided by Trillian.

Individuals

$3.33
1 User Per Month

Trillian Integrations

(1)
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Trillian Media

Trillian Demo - Modernize business conversations
Share messages and files and collaborate in groups.
Trillian Demo - Improve care team communication
Trillian's HIPAA-compliant messaging platform helps teams of all sizes improve clinical communication without breaking the bank.
Trillian Demo - Stay in touch with friends and family
Trillian's open and federated chat network lets you stay in touch with co-workers and families alike.
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Trillian Reviews (120)

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Reviews

Trillian Reviews (120)

View 1 Video Reviews
4.4
120 reviews

Pros & Cons

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Cathy J.
CJ
Test Center Manager
Mid-Market (51-1000 emp.)
"Great for quick IM at work!!!"
What do you like best about Trillian?

I love that you can modify the emojis :) and not only have access to what is in the program Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I think Trillian should get grouped in with a national name, otherwise everyone will use what comes with the major companies :( Trillian will always be my fav but it needs in an Office Suite Review collected by and hosted on G2.com.

RR
Public Relations
Mid-Market (51-1000 emp.)
"Trillion Review 2025"
What do you like best about Trillian?

I like best that this chat is user friendly an HIPPA compliant. It is able to be accessed from laptop, desktop, cell phone; both in office and away from the office. This allows us to set up group messages where we can chat about patients directly. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

The one and only thing that I don't like about this is when you are using a group chat you are not able to buzz anyone to notify them or grab his/her attention versus when it is chat one on one you can select to buzz the recipient to get their attention. Review collected by and hosted on G2.com.

Cathy J.
CJ
Testing Center Manager
Mid-Market (51-1000 emp.)
"Effortless Messaging That Set the Standard"
What do you like best about Trillian?

So easy to use. This was the first instant message app that I used at my office. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I think other apps built based on Trillian and added other features making Trillian less popular as time went on. There wasn't anything I didn't like about it. Review collected by and hosted on G2.com.

ML
Senior Accountant
Information Technology and Services
Small-Business (50 or fewer emp.)
"Tillian; The Approach for Efficient Communication in Multiple Channels, but Cluttering UI"
What do you like best about Trillian?

Trillian is a resourceful and versatile approach that has exceptional ability to unify team members or users in a single space

The app has convenience and it sync individual conversations in a device

Trillian has mastered in security and privacy, by introducing the encryption measures

The platform is lightweight, with an interactive UI that users use without having issues Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Trillian has failed to polish it’s interface, making it look outdated

Despite the app being free, some features are locked on a payment tier

Trillian has integration delays and difficulties due to its limitations Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Lightweight, efficient, and well-suited for fast-paced coordination"
What do you like best about Trillian?

Trillian is a lightweight, reliable platform that runs smoothly even on lower-end devices. It’s regularly updated in ways that genuinely boost performance, not just the look and feel. The chat is clean, intuitive, and works well across both corporate and educational contexts. We’ve never experienced downtime—the uptime has been consistently solid. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

One thing I’d love to see is clearer alerts for unanswered messages. With multiple conversations happening at once, having a way to flag pending replies would really help us stay on top of things. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise (> 1000 emp.)
"Serves it's primary purpose fairly well."
What do you like best about Trillian?

It's fairly easy to message people once they've been added as a favorite. I also appreciate that there is an app where I can easily access it by phone when I am in transit. Overall all it's just ok. It's very basic. Zero bells and whistles, but it provides a way to communicate that is quicker than email. In that regard it meets expectations. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

I feel the technology and interface is antequated by comparison to other instant messaging applications. Trillian is not intuitive. I still find it challenging to try and add people to my contacts. And being able to simply acknowledge someone's message with an emoji instead of necessitating a full reply would also be preferable. Overall all it's ok. It's very basic. Zero bells and whistles, but it provides a way to communicate that is quicker than email. In that regard it meets expectations. Review collected by and hosted on G2.com.

FJ
Fisherman
Small-Business (50 or fewer emp.)
"Offering a range of features to enhance team communication and collaboration"
What do you like best about Trillian?

The platform’s solid secure and reliable performance provides users with a trustworthy communication solution Review collected by and hosted on G2.com.

What do you dislike about Trillian?

Trillian features set is limited compared to other platforms who can make it less suitable for complex communication needs Review collected by and hosted on G2.com.

NS
Sr. Manager
Computer Software
Enterprise (> 1000 emp.)
"Our go to instant messaging app"
What do you like best about Trillian?

What we love about trillian is it's availability on multiple platforms including Windows, macOS, Linux, iOS, and Android. This allows us to access our accounts across various devices seamlessly. Our chat histories are always synced no matter what plaform do we access it from and that's some mind blowing consistency. Also we can have personalised themes and chat backgrounds which helps with personal customization, some extra points for that. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

None so far. I'm happy with features available in trillian. Review collected by and hosted on G2.com.

Kartik S.
KS
Audit Manager
Financial Services
Mid-Market (51-1000 emp.)
"Easy-to-use instant messaging for business as well individuals."
What do you like best about Trillian?

Trillian helps with instant messaging in healthcare, other businesses and individuals. Though we have taken up pro membership, there are free messaging services too provided by them. They have an amazing option for private chats as well as creating channels for our team. Works great when you have to work with your team. Adding contacts is pretty easy as well. Overall an easy going tool helping connect people well. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

None. It's a simple app, no fuss. Have been using for quite some while smoothly now. Review collected by and hosted on G2.com.

Andrew H.
AH
Principal & Chief Compliance Officer
Small-Business (50 or fewer emp.)
"Trillian is an excellent instant messaging platform."
What do you like best about Trillian?

Their team is very responsive to any request that I have for them. The layout is easy to maneuver, which helps with some of our less technical employees. Very simple to install on computers. We use it daily in the office. Review collected by and hosted on G2.com.

What do you dislike about Trillian?

The ability to download the archive. But they said there is an update coming to allow administrators to do this. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Trillian.

Individuals

$3.33
1 User Per Month

Business

$3.99
1 User Per Month

Enterprise & Healthcare

$7.99
1 User Per Month
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Trillian Features
File Sharing
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Audio Conferencing
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