unresponsive IT support, created 5x tickets, IT support closed 5x of them without any reply as to why and still did not fix the issue. Had to find his name, message him on teams, he ignored me 3x times until finally he had a look, asked me to update fields multiple times, but I had shared multiple videos and screenshot of the error, and he insisted that I do it again even though its the same error every single time. Had to loop another IT support and for me to loop in my manager and director to remotely get anywhere for a very simple problem. Review collected by and hosted on G2.com.

Sujith Kumar Reddy M.

Kafka Engineer

Retail

Enterprise (> 1000 emp.)

3/10/2026

"Cool Experience"

4.5/5

What do you like best about Tata Consultancy Services?

Good coverage and knowledgeable people around who can guide us on the next steps, or help us navigate what to do next if we run into any business problems. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

There are too many commitments within a short time frame, which puts a lot of pressure on the resource. Review collected by and hosted on G2.com.

Recommendations to others considering Tata Consultancy Services:

Yes, I would recommend it because it gives you an opportunity to learn more quickly and efficiently. It’s easy to incorporate what you learn, and the platform is simple to navigate. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

They helped with the integration and with finding a solution for the health or insurance system to print letters and perform enrichment so the output includes the USPS standard address. As part of the implementation, they also built a reusable framework. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals

Enterprise (> 1000 emp.)

12/16/2025

"Exceptional Quality and Reliability with Innovative Solutions"

5/5

What do you like best about Tata Consultancy Services?

strong domain expertise, reliability, and commitment to delivering quality solutions. Their ability to provide scalable, innovative, and cost-effective services makes collaboration smooth and impactful. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

One area for improvement is communication and responsiveness during critical project phases. At times, decision-making and updates can feel slower than expected, which impacts timelines. Improving agility and proactive communication would make the experience even better. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

TCS helps solve challenges around scalability, digital transformation, and cost optimization by providing robust IT solutions and automation. This benefits me through improved efficiency, faster project delivery, and reduced manual effort, enabling better focus on strategic tasks. Review collected by and hosted on G2.com.

Abdul R.

Microsoft Dynamics Consultant

Small-Business (50 or fewer emp.)

1/14/2025

"Exceptional IT Services with Global Reach"

4/5

What do you like best about Tata Consultancy Services?

Expertise in cutting-edge technologies.

Strong global presence and delivery model.

Excellent customer service and support. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Pricing may be a concern for startups or small businesses.

Onboarding can sometimes feel lengthy due to rigorous processes. Review collected by and hosted on G2.com.

Recommendations to others considering Tata Consultancy Services:

Overall, TCS is a great choice for enterprises seeking innovative, scalable, and dependable IT solutions. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

Tata Consultancy Services (TCS) is a leader in IT services and consulting, offering a wide range of solutions tailored to meet diverse business needs. Their innovative approach to technology, combined with excellent project management and customer support, makes them a reliable partner for businesses looking to scale operations or modernize infrastructure.

The company’s global presence and deep industry knowledge are evident in their ability to deliver timely, high-quality solutions. Their expertise in emerging technologies like AI, blockchain, and cloud computing sets them apart from competitors.

One of the standout features of TCS is their commitment to client satisfaction and their ability to provide customized solutions. While their pricing can be on the higher side for smaller businesses, the quality of service and long-term value justify the investment. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

10/7/2022

"Tata Consultancy service"

3/5

What do you like best about Tata Consultancy Services?

Team skill set and extended support to resolve the issues Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Offshore resources are not very skilled to manage the issue. Coordination between offshore and onshore is challenging. Review collected by and hosted on G2.com.

Recommendations to others considering Tata Consultancy Services:

They are good to get service. Provided we get satisfied resources. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

TCS is a service providing company. They provided resources to manage our projects and Change management team. Review collected by and hosted on G2.com.

Verified User in Chemicals

Mid-Market (51-1000 emp.)

6/27/2024

"An all-rounder Indian Consultant"

4/5

What do you like best about Tata Consultancy Services?

It's cheap, pan location for problem solving both online and offline. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Well, TCS is big with many hierarchies, making it slow. Truncation of cost makes services not so vibrant. Review collected by and hosted on G2.com.

Recommendations to others considering Tata Consultancy Services:

Software installation, conducting big system services, and many others can be easily handled by TCS. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

TCS can offer competitive rates due to factors like a large talent pool in India. Review collected by and hosted on G2.com.

Sara K.

Lab Product Scientist

Mid-Market (51-1000 emp.)

3/5/2024

"TCS Review"

4/5

What do you like best about Tata Consultancy Services?

They had an experienced team and were well-resourced, but many times too hierarchical. Their upside was the timely delivery of the project. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

Variable options about the project delivery, however, the downside is sometimes too many people and too many views on the same project's deliverables make the client confused. Review collected by and hosted on G2.com.

Recommendations to others considering Tata Consultancy Services:

Be specific and decide how many people are going to work on the team at a very initial stage. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

We have to launch the new product, so they helped us in launching the platform. We were not adequate in doing that, so on a contractual basis, we often take their help for running our projects. Review collected by and hosted on G2.com.

Tony L.

Solution Architect

Enterprise (> 1000 emp.)

11/22/2023

"Worked with TCS on multiple projects and successfully finished the deliverables"

5/5

What do you like best about Tata Consultancy Services?

Straight forward, clear requirements means they can deliver what you need--on time. The staff is mixed between expert and newbie, so we can easily partition work. Review collected by and hosted on G2.com.

What do you dislike about Tata Consultancy Services?

They need to struggle with visa issues of each country. This is not their fault, but it causes the staff to cycle from onshore to offshore twice a year in the UK. So, it's difficult to keep momentum when the team changes. Review collected by and hosted on G2.com.

Recommendations to others considering Tata Consultancy Services:

Scope your work, and they can deliver it. You need to stay on top of your product backlog, because when the tasks are finished, the team is done working. If you have more items for them to work on, you need to have those deliverables clearly defined ahead of time. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

Collaboration on the migration of multiple customer databases to a new single golden copy. This project required working with multiple TCS teams - database, master data management, and integration layer (mq) teams. We successfully planned, estimated, and delivered with their TCS staff doing the technical work. Review collected by and hosted on G2.com.

Harpreet S.

CEO

Warehousing

Small-Business (50 or fewer emp.)

11/20/2023

"Work Life Culture in TCS"

5/5

What do you like best about Tata Consultancy Services?

What do you dislike about Tata Consultancy Services?

I have learned a lot but the only problem is salary aspect. Freshers are paid very low in almost all of the service based companies because they mass hire people but I think they can atleast increase the hike percentage if possible as in appraisal even with good band we don’t get good hikes so we are stuck in the process. Review collected by and hosted on G2.com.

What problems is Tata Consultancy Services solving and how is that benefiting you?

I work in Tata Consultancy Services and I must say my journey till now is amazing. I got a good project luckily in the field of data engineering and my lead is so caring and kind, He helps me in daily tasks and even guides me on how to approach the problem. I have learned a lot but the only problem is salary aspect. Freshers are paid very low in almost all of the service based companies because they mass hire people but I think they can atleast increase the hike percentage if possible as in appraisal even with good band we don’t get good hikes so we are stuck in the process. Otherwise work life balance is great and getting projects mostly depends on your luck. Review collected by and hosted on G2.com.